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ポイント 303 サーフ リゾートの口コミ

3 out of 5
ポイント 303 サーフ リゾート
Catangnan, Cloud 9, General Luna, Siargao Island, General Luna, Surigao del Norte

口コミ

7.0

良い

評価 10 - 34 件の口コミ中 8 件が非常に良い" "
評価 8 - 34 件の口コミ中 10 件が良い" "
評価 6 - 34 件の口コミ中 7 件が普通" "
評価 4 - 34 件の口コミ中 8 件が不満" "
評価 2 - 34 件の口コミ中 1 件が非常に不満" "

7.2/10

清潔度

7.0/10

スタッフとサービス

4.8/10

設備とサービス

6.6/10

施設のコンディションと設備

7.0/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

2019 年 9 月に 3 泊滞在

10/10 (非常に良い)

宿泊されたお客様

2019 年 8 月に 1 泊滞在

8/10 (良い)

Rui

出張
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
no wifi.You need to go to other hotel.
2019 年 2 月に 21 泊滞在

4/10 (不満)

ADAM

カップルで旅行, グループ旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Television wasn't working. Asked to have them look at it and they never came. We booked the family room. Had to ask for more towels as they only gave us two. No trash cans in the room. Very unorganized and was over priced for the two days we stayed there.
2024 年 5 月に 2 泊滞在
Point 303からの返信 (投稿日 : 2024 年 5 月 26 日)
Dear Adam! Thank you for sharing your feedback regarding your recent stay at our hotel. I apologize for the inconvenience you experienced with the TV and the shortage of towels in your room. Regarding the TV, I regret that we could not meet your expectations. We are currently addressing this issue to ensure it doesn't affect future guests. The island has been experiencing electricity fluctuations, which has unfortunately impacted some of our services, including the TV. While these fluctuations are beyond our control, we are exploring ways to mitigate their impact on our guests. I also apologize for the lack of towels. This was an oversight on our part, and we are taking steps to improve our housekeeping processes to ensure that rooms are fully stocked with all necessary amenities. We greatly appreciate your understanding and patience. Your comfort and satisfaction are our top priorities, and we hope to have the opportunity to provide you with a more seamless experience in the future. Best regards,Point 303

10/10 (非常に良い)

raymond

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 2 月に 4 泊滞在

10/10 (非常に良い)

James

2022 年 11 月に 4 泊滞在

6/10 (普通)

宿泊されたお客様

グループ旅行
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Perfekt beliggenhed, men dog var værelset meget fugtigt og lummert - rengøringen var ok. Personalet var imødekommende og venlige. Ikke et sted jeg ville vælge igen - da fugtigheden i værelset var forfærdelig.
2020 年 2 月に 7 泊滞在

4/10 (不満)

Eric

Not good
No wifi, they advertise WiFi. Had to walk down the street
2020 年 2 月に 5 泊滞在

6/10 (普通)

jehun

良かった点 : 客室の快適度
직원들 친절함 2일에 한번 청소해줌 클라우드9 가까움 방에 샴푸, 비누 빼곤 없음
2019 年 8 月に 6 泊滞在

10/10 (非常に良い)

Phoebe、Bacolod City

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The place is great! We’ll definitely stay here again when we visit Siargao.
2019 年 6 月に 4 泊滞在

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very near to cloud 9 surfing area
2019 年 5 月に 2 泊滞在

6/10 (普通)

宿泊されたお客様

グループ旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
Staff was nice No WIFI! Says there is online Didnt clean the room everyday No full size mirror in the room Stains in the linen sheets No place to hang wet clothes and towel in the bathroom Bathroom drain is slow flooding the floor
2019 年 5 月に 3 泊滞在

8/10 (良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
near on cloud 9
2019 年 4 月に 3 泊滞在

10/10 (非常に良い)

JIMMI RENE

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
10 Nights in Siargao
We stayed in this hotel for 10 nights, 4 person in 2 room. Check in very quick, we got two big rooms, facing West, spacious and with big balcony, and they seems all new !!!. Room cleaning on request, no problem just give your key, to reception. There is a small restaurant on site, but also several options in walking distance. This resort is very close to Cloud 9, surf area, like max 5 min, and also easy to get a tricycle to G.L from here too. This hotel is very nice, the pool is just a small one, not for swimming only a dip. Only one thing was little annoying, there was no refrigerator in the rooms, also no kettle for make hot water, for coffee or tea.
2019 年 3 月に 10 泊滞在

8/10 (良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
friendliness of staff
2019 年 3 月に 2 泊滞在

6/10 (普通)

宿泊されたお客様

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
No tv,internet slow and the pool was no in service. Great location
2019 年 3 月に 4 泊滞在

8/10 (良い)

Quennie

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Good location and across cloud 9.
2019 年 3 月に 1 泊滞在

8/10 (良い)

gérald、France

良かった点 : 客室の快適度
気になった点 : スタッフとサービス
Pas le meilleur hôtel du Cloud Nine
Après avoir refusé la 1ère chambre qui ne correspondait pas à notre réservation, nous avons eu une grande chambre. On commence à avoir l'habitude ils nous font le coup dans tout les hôtels dans les îles des Philippines, ils essayent de vous refiler la chambre la plus bas de gamme pour pouvoir relouer votre chambre aux gens de passage... Bref,on ne sait pas fait avoir. Donc grande chambre avec climatisation TV et un grand lit. Une grande salle de bain un peu vetuste. Une douche avec une bonne pression et eau chaude. Par contre obligé d'attendre 1h pour avoir de l'eau courante certains jours... Et nous avons eu des serviettes tachees usées trouées et moisie 2 fois. L'hôtel n'avait pas de WiFi. Le petit-déjeuner est hors de prix et la cuisine est mauvaise, je vous conseille d'aller en dehors à côté de l'hôtel vous trouverez des endroits plus indiqués pour la cuisine et moins cher. Il n'y a pas d'eau potable fournie gratuitement, il faut payer les bouteilles d'eau et pas de bouilloire non plus ni frigo. Le personnel est accueillant sympathique et serviable. L'hôtel se situe à 200m du Cloud Nine et de ces surfeurs. Il se situe en bord de route très facile à trouver. La déco et les aménagements sont un peu vieillot. Personnellement j'ai payé vraiment pas cher mais je pense que cela ne vaut pas plus non plus. Donc si vous choisissez cet hôtel réclamez bien la chambre qui correspond à votre réservation et bon séjour.
2019 年 3 月に 6 泊滞在

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Did not like absolutely one thing. Dodgy check in, they didn’t even ask for an idd, anyone can come and check into your room. TV did not work, informed the staff and nothing was done. Impossible to sleep. There is a pub that plays music until late hours and also mornings been waken up by the neighbors roosters. The terrace slide door would not shut so obviously you can hear every noise coming from outside. There is no pool, it’s just a one big joke. The sewage smell coming from the bathroom is just unbearable. AC is as noisy as tractor. Asked them to book transfer to the airport and even double confirmed with them the time, so inefficient that I almost missed my flight. Had to ask them for new towels, I was there for one week and not once my room was cleaned, pretty sure their excuse will be “well no one asked us” Do yourself a favour and book somewhere else. Couldn’t wait to leave this horrible place from hell. Management is unreachable and pretty sure they don’t care.
2019 年 3 月に 6 泊滞在

4/10 (不満)

宿泊されたお客様

気になった点 : スタッフとサービス、施設のコンディションと設備
2019 年 3 月に 4 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2019 年 3 月に 4 泊滞在

4/10 (不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Smoke and noises from constructions all day long, no wifi and if you want it you need to walk to the an other resort just to send an email. The only hotel on the island without wifi.
2019 年 2 月に 6 泊滞在

10/10 (非常に良い)

Pol Michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Spacious rooms and nice view
Love the rooms very spacious
2019 年 1 月に 3 泊滞在

4/10 (不満)

宿泊されたお客様

気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Staff unfriendly and not helpful. Room curtains inadequate, see through.
2019 年 2 月に 2 泊滞在

4/10 (不満)

宿泊されたお客様

良かった点 : 清潔度
気になった点 : スタッフとサービス
Near Cloud 9 but Far From Everwhere Else..
I thought I scored a good one with this hotel, as it was not very expensive and is located very near the Cloud 9 entrance. Although the hotel was reasonably clean and has that real rural, bohemian ambiance, it is located far from town where you find restaurants, bars and cell phone signal service (about 3 kms) !!! Transport is not so easy if you do not want to rent a bike, as tricycle drivers charge a lot at night. Another thing is that the wifi service (which only works in their restaurant) was working for only my first night and cell service in their part of town is non-existent, so check whether "unplugging while surfing" is really what you want to do before booking the hotel.
2019 年 1 月に 6 泊滞在

6/10 (普通)

Jamie Priscille

良かった点 : スタッフとサービス
Value for Money - Okay for a Budget Hotel
Good location, just a couple of minutes walk from the beaches. We stayed in room 1 with a/c which was quite spacious; no wifi in the room but w/ cable channels. There was an inch hole on the wall where some pipes were located, though. The size of the bathroom was okay but had a lot of issues: 1) there was no toilet seat, so it was hard to sit on the toilet; 2) the sink had no drain/strainer - my small soap slipped on the sink then went straight to the hole and it was gone; 3) the faucet on the same sink had some clogs because it was giving small amounts of water in 3 different directions; 4) the other faucet easily twisted and turned (the entire faucet, not just the lever) when in use; 5) some towels provided were not dirty but shabby worn-out - they exchanged for better ones upon request; 6) no bidet but you can request for a dipper. My main issue was the shower head; it was was so old & filthy-looking. I was so uncomfortable using it because the holes for the water were actually surrounded/covered by yellow limescales! Bought a double-priced bag of local chips called Piattos from the hotel then boyfriend noticed that it was 2 weeks past the expiration date so we informed the personnel. No product pull-out, no refund, they did not even talk to the manager/owner for any discount. They just told us that it was okay since it hadn't been a month yet. Evelyn, though, proactively gave first aid to my jellyfish sting, assisted in our island hopping & motorbike rent. :)
2019 年 1 月に 6 泊滞在

6/10 (普通)

Kate

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Facilities was not what we expected, pool looked dirty (water was brownish) there were no toiletries, no electric kettle and you only get a thin top sheet as blanket, We also tried to have our room cleaned and we were informed that they only clean the room after we check out. Other than that location was great
2019 年 1 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel very friendly workers. And nice and quiet room.
2019 年 1 月に 5 泊滞在

4/10 (不満)

Jonas

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
Point 303
Personalen va otrevlig och ignorerade oss vid checkin, men servitrisen i restaurangen va supertrevlig och hjälpsam
2019 年 1 月に 5 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Our room is clean and comfortable however, the mobile signal is weak.
2018 年 12 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Excellent location if you just want to surf. Its a 5-min walk to Cloud 9 Surfing area.
2018 年 12 月に 2 泊滞在

8/10 (良い)

JAEUK

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 12 月に 2 泊滞在

6/10 (普通)

JOSH、CHRISTCHURCH NEW ZEALAND

良かった点 : スタッフとサービス
nice but wifi damage due to recent storm previous week, not enough blankets if the weather turned cooler, the room was not exactly as stated on booking when we arrived but we were accommodated
2018 年 11 月に 3 泊滞在

4/10 (不満)

Hershey、Melbourne, Australia

気になった点 : 施設のコンディションと設備
I was very disappointed there was no toiletries provided, WiFi wasn't working the shower was pretty bad. Never going to stay there again.
2018 年 11 月に 3 泊滞在