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Gem Island Resort & Spa

3.0 star property
A peaceful island getaway where travelers can either dive into water activities or relax on the beach with nothing but sunshine and ocean views

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Gem Island Resort & Spa sits right on the beach, offering a quiet escape from everyday life. Visitors can explore the underwater world through snorkeling, paddle around the coast in kayaks, or simply enjoy meals at the restaurant with views of the sparkling water.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Restaurant
  • Air conditioning
  • Business services

Room options

View all photos for Water Villa

A bed with a canopy, white bedding, and a colorful blanket.

Water Villa

  • Sea view
  • Sleeps 2
  • 1 Double Bed
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About the neighborhood

Located in Gemia Island, Gem Island Resort & Spa is on the beach. KTCC Mall and Mayang Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Blue Lagoon and Kelulut Beach. Visit our Gemia Island travel guide
Map
21600, Terengganu, Gemia Island, Lot 2804, Pulau Gemia, Daerah Marang

What's nearby

  • Gemia Beach
    1 min walk - 0.1 km

Restaurants

  • KFC Marang
  • KBC
  • Roti Canai Pak Din
  • Kedai Nasi Dagang Kak Nani
  • Kedai Makan Pok Leh

About this property

Gem Island Resort & Spa

  • Property highlights
  • Gem Island Resort & Spa provides a restaurant and more. This hotel is a great place to bask in the sun with a beachfront location, snorkeling, and kayaking.
  • You'll also find perks like:
  • Smoke-free premises and meeting rooms
  • Room features
  • All guestrooms at Gem Island Resort & Spa include comforts such as air conditioning.
  • More amenities include:
    • Bathrooms with showers and free toiletries
    • TVs with satellite channels

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    Property amenities

    Parking and transportation

    • No onsite parking available

    Food and drink

    • A restaurant

    Things to do

    • Kayaking
    • Snorkeling

    Family friendly

    • Rollaway/extra bed (surcharge)

    Conveniences

    • Limited-hour front desk

    Business services

    • Meeting rooms

    Outdoors

    • On the beach

    Accessibility

    • No elevator

    More

    • Smoking not allowed

    Room amenities

    Bedroom

    • Rollaway/extra bed (surcharge)

    Bathroom

    • Free toiletries
    • Private bathroom
    • Shower
    • Towels provided

    Entertainment

    • TV with satellite channels

    More

    • Air conditioning

    Policies

    Check-in

    Check-in start time: 2 PM; Check-in end time: 5:00 PM
    Minimum check-in age: 18

    Check-out

    Check-out before noon
    Late check-out subject to availability
    Late check-out fee: MYR 100.00

    Special check-in instructions

    Guests must transfer via boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
    The front desk is open daily from 7 AM - 8:00 PM
    Front desk staffed during limited hours
    For any questions, please contact the property using the information on the booking confirmation
    Information provided by the property may be translated using automated translation tools
    Please note: Electricity is not available 2:30-5:30 PM.
    Gem Island Resort & Spa is accessible via boat transfer from Marang Jetty Terminal. Departures from Marang Jetty are 9 AM, 11 AM, 1 PM (excludes Fridays), and 3 PM. Departures from resort are 9.30 AM, 11.30 AM, 1:30 PM (excludes Fridays), and 3.30 PM. Listed transfer services fees apply and additional Marine Park Jetty fees are required.

    Renovations and closures

    The property is closed between October 15 and February 28.

    Access methods

    Front desk (limited hours)

    Pets

    Pets not allowed

    Children and extra beds

    Children are welcome
    Rollaway/extra beds are available for MYR 150.0 per day
    Cribs (infant beds) are not available

    Property payment types

    Important information

    Optional extras

    • Airport shuttle fee: MYR 75.00 per person (one-way)
    • Airport shuttle fee per child: MYR 55.00 (one-way)
    • Late check-out fee: MYR 100.00 (subject to availability)
    • Rollaway bed fee: MYR 150.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    This property accepts credit cards
    Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    We should mention

    This property does not have elevators

    Frequently asked questions

    Is Gem Island Resort & Spa pet-friendly?

    No, pets are not allowed at this property.

    How much is parking?

    This property doesn't offer parking.

    What time is check-in at Gem Island Resort & Spa?

    Check-in start time: 2 PM; Check-in end time: 5:00 PM.

    What time is check-out at Gem Island Resort & Spa?

    Check-out is at noon. Late check-out is available for MYR 100.00 (subject to availability).

    Where is Gem Island Resort & Spa located?

    Nestled on the beach, this Gemia Island hotel is just steps from Safari Beach and Gemia Beach. Blue Lagoon is 0.4 mi (0.6 km) away.

    Can I cancel my reservation for free and receive a full refund?

    Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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    Reviews

    Gem Island Resort & Spa Reviews

    8.0

    Very Good

    8.0

    Cleanliness

    7.8

    Location

    8.0

    Staff & service

    7.4

    Property conditions & facilities
    Rating 10 - Excellent. 6 out of 22 reviews
    Rating 8 - Good. 10 out of 22 reviews
    Rating 6 - Okay. 6 out of 22 reviews
    Rating 4 - Poor. 0 out of 22 reviews
    Rating 2 - Terrible. 0 out of 22 reviews

    Reviews

    Verified

    10/10 Excellent

    Nurul Huda

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Better Place To Be Fresh & Positive

    I like the service, view and also love the foods more..
    Stayed 3 nights in Jul 2020
    Verified

    8/10 Good

    Bahiyah

    Liked: Cleanliness, staff & service, property conditions & facilities
    Gem allows the privacy of being in a private island. This could be further enhance by having a more up to date setting of a restaurant. Staffs are friendly and warmth.
    Stayed 1 night in Aug 2019
    Verified

    10/10 Excellent

    Xabi

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Lugar para el relax, desconexión total, ideal para finalizar el viaje
    Stayed 3 nights in Aug 2019
    Verified

    8/10 Good

    Verified traveler

    Liked: Cleanliness, staff & service, amenities
    +Sehr freundliches Personal +schönes Zimmer +bequemes Bett -viele Ameisen auf dem Balkon -Weg zu den Wasservillen wirkt ungepflegt -Pool sieht etwas abgeranzt aus
    Stayed 1 night in Aug 2019
    Verified

    8/10 Good

    Verified traveler

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    A place you can have peace of mind. Nice hotel close to the beach, corals, dive sites. Not far to kayak to Bukit Singa for hiking and awesome view
    Stayed 1 night in Sep 2018
    Verified

    8/10 Good

    Chai Liang

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Good for short stay

    A quiet and small island which suitable for people who likes some peaceful time. Compared to the Pulau Kapas nearby which is more crowded, this small island allowed us to enjoy our time without much disturbance. Price of food is not cheap for ala carte meal set. We ordered some dishes with rice to share among family members. Taste is ok though not very fantastic. It would be better if the price of accommodation is cheaper since no other facilities around for longer stay.
    Stayed 1 night in Sep 2018
    Verified

    10/10 Excellent

    Stefania

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Resort molto bello. Tutte le camere sono curate e pulitissime e si affacciano sul mare con una vista spettacolare. Il personale è estremamente gentile ed i servizi sulla spiaggia sono ottimi. Unica pecca è il wi fi che non funziona nonostante sia indicato come servizio disponibile, quindi bisogna attrezzarsi di schede locali per accedere a internet e telefonare.
    Stayed 6 nights in Aug 2018
    Verified

    6/10 Okay

    Fermin

    Liked: Room comfort
    Disliked: Cleanliness

    Un Resort de quiero y no puedo

    Las instalaciones del hotel son buenas y esta ubicado en un lugar extraordinario. Me queda la impresión de que es un hotel Resort de "Quiero y no puedo". Es muy caro para el servicio que dan, al estar en una isla las opciones de comer son muy limitadas su restaurante duplica literalmente los precios al resto de restaurantes de Kapas y si quieres ir a Kapas tienes que ir en la lancha del hotel que aunque esta a 5min es muy caro por lo que no merece ir a comer a Kapas. Lo primero que te dicen es que de 14:30 a 17:30 no hay luz en la isla, cortan el generador para ahorrar, que la piscina del hotel esta en un estado lamentable, que el ordenador del loving no se puede usar por la mañanas. Nosotros llegamos a la hora de comer, comimos, nos fuimos hacer Snorkel, luego a cenar y posteriormente a la cama, apagamos las luces nos metimos en al cama y la sorpresa fue a la mañana siguiente cuando con luz en la habitación destapo las sabanas y vemos como toda la parte baja de la cama estaba llena de marchas de sangre, nos habían colocado sabanas de alguien que se habría cortado en las piernas y había manchado al sabana, fui a la recepción a quejarnos y nos dijeron que lo sentían mucho, desayunamos fuimos a la playa, comimos y por la tarde aun seguían sin cambiar las sabanas, volví a la recepción y ya nos cambiaron las sabanas. Se equivocaron varias veces a la hora de traernos la comida y la traían picante cuando la pedíamos no picante. Es una pena que gestionen el Resort así.
    Stayed 3 nights in Aug 2018
    Verified

    8/10 Good

    Verified traveler

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Top pour deux a 3 jours de repos max. aucune animations, piscine serait plutôt un point d’eau, petite plage , prevoir chassures aquatiques, trop rochers , peu de chaises longues. Sinon aquarium géant. Qualité des repas très moyen.
    Stayed 3 nights in Aug 2018
    Verified

    6/10 Okay

    Kent

    Liked: Staff & service

    Nice place, friendly and competent staff.

    Very nice place, but in need of maintenance. The place is still comfortable but would be a lot nicer with more maintenance. The staff is super and the chef at the restaurant awesome! I will return considering the price range per night around 70-80 euros which is what we paid.
    Stayed 2 nights in Jul 2018
    Verified

    6/10 Okay

    RM

    Liked: Cleanliness, room comfort
    Disliked: Staff & service, property conditions & facilities

    Incredible location but disappointing hotel

    The location is incredible. When staying in a water villa, you will be facing 2 white sand beaches. You just need to rent a kayak at the hotel, go on that beach and do some snorkeling there to see dozens of clowns fishes, small sharks and so on. Now talking about the hotel, it’s a but disappointing, it could be amazing but I’m not sure they know what “service” means and it seems there is no manager there. We wanted to rent a kayak after lunch but there was no staff so I just filled in the paper by myself and we took one. When returning it 2 hours later, the guy was half sleeping, and did not bother to come and help us. This is just an example of the kind of service you will get. The restaurant is great, though, and the staff is really nice. So I have mixed feelings about this place. The island is awesome but how they manage the hotel is a bit of a waste.
    Stayed 3 nights in Jul 2018
    Verified

    6/10 Okay

    Verified traveler

    Liked: Staff & service
    Disliked: Cleanliness

    Ok Only

    - Room was very dusty and when you step in, you can feel the dust on your feet. - Room also has a certain dated smell. - Island surrounding is great, peaceful and private caving sites you can hangout at. - Nothing unique about the Island and as no Turtle seen at conservation pit. - Dinner at the restaurant is great! The food is 5/5.
    Stayed 1 night in Apr 2018
    Verified

    8/10 Good

    Steve

    Liked: Cleanliness, room comfort

    Bliss

    The highlight was watching colourful tropical fish at high tide from our balcony. Food at the restaurant was expensive for Malaysian standard but compensated by prompt service, quality and portions. Could do with another waiter/ress. It is unusual to see all staff are male.We wonder why. The beach is clean and water crystal clear. Could do with more information about what beach amenities are complimentary. Bookings at the resort was minimum when we were there so cannot comment on what it will be like when busy. We experienced solitude and absolute relaxing time regardless.Would certainly return again.
    Stayed 2 nights in Sep 2017
    Verified

    10/10 Excellent

    YUKIE

    Liked: Property conditions & facilities, room comfort
    一番気に入ったのは広いバルコニーです。とっても美しい景色を見ながらのんびりできます。前日に泊まったクアラトレンガヌのチャイナタウンにあるスーパーでビールを買って持ち込みました 海もきれいでビーチでのシュノーケリングもなかなか楽しめました。 食事はアラカルトにしましたが、特にチキンレンダンなどローカルフードがとてもおいしかったです。
    Stayed 4 nights in Aug 2017
    Verified

    10/10 Excellent

    Verified traveler

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    小さな島にホテルがひとつ

    シュノーケルのツアーに参加しなくても、熱帯魚がすぐビーチのそばでみられます。産まれたばかりの亀を海にもどすイベントもあり最高でした。食事もリーゾナブルでとてもおいしかったです。
    Stayed 3 nights in Jun 2017
    Verified

    6/10 Okay

    クリス1979

    Liked: Cleanliness, staff & service, room comfort

    手軽に行ける一島一リゾート

    クアラトレンガヌの空港からタクシーで40分、固定料金でRM55。そこからボートで約10分。水は透き通っていて美しい。シュノーケルがよい。ビーチ自体は小さいので混んだら不快だろうと思った。この日はビーチで建物の工事をやっていて騒音で最悪。カヤックを借りて隣のカパス島のビーチまで15分くらい。カパス島のビーチは誰もいなくてプライベート感があった。部屋からのビューが海なのはよい。釣り型の椅子が心地よい。部屋も清潔でエアコンがきちんと効いた。WiFiがロビーだけしか使えなくて、すごく遅いのでいらつく。料理はまぁまぁ。サテがオススメ。
    Verified

    8/10 Good

    Verified traveler

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    nice hotel accomodition and very relax

    I can see the reef around me without scuba equipment.You can touch the fish with your hand and enjoy the island rhythm.
    Verified

    8/10 Good

    Jon Vitas

    Liked: Cleanliness, staff & service, room comfort

    good place to isolate yourself from civilization

    The ambiance was great. The place has a nice rustic feel in it, and the villas are all built on top of the rocks so you can really hear the waves at night. Food was great, and priced reasonably. I would therefore recommend this place to anyone who just want to escape from the bustling city life, and just get in touch with nature.
    Verified

    8/10 Good

    Verified traveler

    Liked: Staff & service, property conditions & facilities
    Stayed 2 nights in Sep 2018
    Verified

    6/10 Okay

    Verified traveler

    Liked: Cleanliness, room comfort
    Stayed 1 night in Aug 2017
    Verified

    8/10 Good

    WAI KIN

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 2 nights in Jul 2017
    Verified

    10/10 Excellent

    Verified traveler

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort