デラックス シングルルーム キングベッド 1 台 ジェットバス | セーフティボックス (室内)、デスク、ノートパソコン用作業スペース、アイロン / アイロン台
利用可能日を確認

レーガン リゾーツ インの口コミ

2 out of 5
レーガン リゾーツ イン
938 Parkway, Gatlinburg, TN

口コミ

8.0

とても良い

評価 10 - 1273 件の口コミ中 528 件が非常に良い" "
評価 8 - 1273 件の口コミ中 365 件が良い" "
評価 6 - 1273 件の口コミ中 201 件が普通" "
評価 4 - 1273 件の口コミ中 97 件が不満" "
評価 2 - 1273 件の口コミ中 82 件が非常に不満" "

8.0/10

清潔度

8.4/10

スタッフとサービス

7.0/10

設備とサービス

7.2/10

施設のコンディションと設備

7.6/10

環境への配慮

口コミ

6/10 (普通)

Jennifer

カップルで旅行
気になった点 : 設備とサービス
We really enjoyed the jaquzzi tub but the bed was very uncomfortable
2024 年 4 月に 1 泊滞在

6/10 (普通)

Deanna

気になった点 : 清潔度、施設のコンディションと設備
I did not care for this place we were supposed to stay 2 nights but we didn't. There were big bumble bees on the balcony
2024 年 4 月に 2 泊滞在
Patからの返信 (投稿日 : 2024 年 4 月 23 日)
We're sorry you had an unfavorable experience with our property! We are still going through renovations and changes to make it better for everyone!

10/10 (非常に良い)

Deanna

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great walking distance to a lot of places
2024 年 4 月に 2 泊滞在
Bartholomewからの返信 (投稿日 : 2024 年 4 月 23 日)
Thank you for reviewing our property! We hope to see you again in the future!

8/10 (良い)

Rhoda

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス
I like the front desk (Sheanay) was nice!...what we don't like was the parking lot was not monitored...i mean there was a car occupying 2 spots!
2024 年 4 月に 1 泊滞在
Bartholomewからの返信 (投稿日 : 2024 年 4 月 23 日)
Thank you for reviewing our property! We hope to see you again in the future!

10/10 (非常に良い)

Jill

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I like this because it is in the heart of Gatlinburg and can walk to all the shops. There is construction currently, so no breakfast :( we’ve stayed here several times and love the location and always clean
2024 年 4 月に 1 泊滞在
rからの返信 (投稿日 : 2024 年 4 月 20 日)
Thank you for your feedback! We hope to see you soon!

6/10 (普通)

steve

家族旅行
気になった点 : スタッフとサービス、施設のコンディションと設備
Remodel was poorly done and property was littered with trash. Young lady that checked us in had a poor attitude and was not friendly at all.
2024 年 4 月に 2 泊滞在
rからの返信 (投稿日 : 2024 年 4 月 20 日)
Thank you for your feedback! We hope to see you soon!

8/10 (良い)

Besnik

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The young front desk lady needs training on better customer service it felt like we were nothing her while we checked in
2024 年 4 月に 2 泊滞在
rからの返信 (投稿日 : 2024 年 4 月 20 日)
Thank you for your feedback! We hope to see you soon!

2/10 (非常に不満)

Julia、Port Royal

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
They said our room was renovated...it had new LVT floors that were so dirty if you showered and walked from the shower to the bed, your feet were BLACK. Everything looked like it belonged in a slum. The sink had no vanity or soap holder and you had to put the soap behind the faucet or it would fall on the floor. Next to the sink was a laminated box with shelves that were peeling. The drywall work looked like it was done by kindergarteners. There were exposed electrical junction boxes and dead spiders in the corners of the wall and ceiling. The lobby, rooms, stairs, all doors, door knobs, clothing drawer tops...EVERYTHING was just FILTHY. We were there 4 days and they never changed the sheets. All they did was bring new very thin towels and take the trash. Nothing was cleaned while we were there. Worst inn I ever stayed at and will NEVER go back there, not even if it was free.
2024 年 4 月に 4 泊滞在
rからの返信 (投稿日 : 2024 年 4 月 20 日)
Thank you for your feedback! We hope to see you soon!

10/10 (非常に良い)

Terry、Kokomo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Would stay there again. Great location for walking. Room was clean and water pressure was fantastic
2024 年 4 月に 3 泊滞在
rからの返信 (投稿日 : 2024 年 4 月 20 日)
Thank you for your feedback! We hope to see you soon!

10/10 (非常に良い)

alishia

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved everything
2024 年 4 月に 3 泊滞在
Patrickからの返信 (投稿日 : 2024 年 4 月 16 日)
Thank you for reviewing our property! We hope to see you again in the future!

8/10 (良い)

Ram

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Despite arriving late, my stay at was exceptional. The cleanliness and hygiene standards were impeccable, and the staff's professionalism made for a pleasant experience. Highly recommended for a comfortable and welcoming stay
2024 年 4 月に 1 泊滞在
Patrickからの返信 (投稿日 : 2024 年 4 月 16 日)
Thank you for reviewing our property! We hope to see you again in the future!

8/10 (良い)

samantha

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 2 泊滞在
Patからの返信 (投稿日 : 2024 年 4 月 16 日)
Thank you for reviewing our property! We hope to see you again in the future!

6/10 (普通)

gordon

Property under renovation.
2024 年 4 月に 2 泊滞在
Patrickからの返信 (投稿日 : 2024 年 4 月 16 日)
Thank you for reviewing our property! We hope to see you again in the future!

2/10 (非常に不満)

William

The so,called hotel was in fact a house with one,door, and the only way put to the door was a very streep asphalt driveway. My wife and I in our eighties could not climb this entrance and there was no staff to answer our knock on the door. We left and rented a real hotel in downtown Gattlenburg. you should investigate your clients more thoroughly. This is the first time expedia failed us. I,demand a full refund. We did pay for insurance against such occurrences
2024 年 4 月に 2 泊滞在
Patrickからの返信 (投稿日 : 2024 年 4 月 16 日)
We're sorry to hear about your experince! It seems that you were at the wrong location. We are located on the Gatlinburg Parkway in downtown Gatlinburg (next to the convention center). We have 64 rooms in a 3 story building with a parking garage attached. There is no steep asphalt driveway to access our property. We apologize for the confusion! We hope you have a better experience next time in Gatlnburg!

4/10 (不満)

MARIA

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
It is currently under renovations , we did not know that until checking in , No breaksfast because of that , this was not mentioned on expedia page or the reagan resort page , parking very small and crowded, very noisy you can hear everything from the rooms
2024 年 4 月に 2 泊滞在
Patrickからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for reviewing our property! We hope you enjoyed your stay in Gatlinburg.

6/10 (普通)

evangelina

カップルで旅行
気になった点 : 設備とサービス
maintense was poor, they need to fix some stuff inside of the bed
2024 年 4 月に 1 泊滞在
Patからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for reviewing our property! We hope you enjoyed your stay in Gatlinburg.

6/10 (普通)

Mary Lee

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This hotel is good for a one night stay. The room was clean since it was just remodeled but the hallway was alittle unfinished since there is still construction going on. The staff was Very friendly and helpful. The bed was SUPER comfortable. However the shower was not. There was no way to control the water pressure, although I was grateful it was a lot of pressure as opposed to little pressure. I’m hopeful they are upgrading the towels. Also, there was no chair in the room. Maybe that will be added when the remodeling is finished. All in all it was okay for the price.
2024 年 4 月に 1 泊滞在
Patからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for reviewing our property! We hope you enjoyed your stay in Gatlinburg.

8/10 (良い)

Jonathan

2024 年 4 月に 1 泊滞在
Patからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for reviewing our property! We hope you enjoyed your stay in Gatlinburg.

6/10 (普通)

Tom

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
Parking and being remolded
2024 年 4 月に 2 泊滞在
Patからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for reviewing our property! We hope you enjoyed your stay in Gatlinburg.

10/10 (非常に良い)

Johnny

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Friendly staff
2024 年 4 月に 1 泊滞在
Patからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for reviewing our property! We hope you enjoyed your stay in Gatlinburg.

4/10 (不満)

James、Newton

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
They are in a large scale renovation. 1st morning there at 7:30 fire alarm was set off. False alarm that turned off in about 5 minutes. Our room had a breeze way where we could sit and enjoy the great weather. Right below us was a constant running of a saw. I wish we’d realized that prior to booking. Numerous choices in same price point
2024 年 3 月に 2 泊滞在
Patからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for reviewing our property! We hope you enjoyed your stay in Gatlinburg.

10/10 (非常に良い)

Randall

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This place rocks!
2024 年 3 月に 3 泊滞在
Patからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for reviewing our property! We hope you enjoyed your stay in Gatlinburg.

10/10 (非常に良い)

Stewart

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was a great room with lots of room. Two nights were very reasonable. We stayed on Wednesday and Thursday. Asked about a room for Friday but the price was over double for weekend. Overall a very good stay, right next to the convention center.
2024 年 3 月に 2 泊滞在
Patからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for reviewing our property! We hope you enjoyed your stay in Gatlinburg.

6/10 (普通)

Robert

気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Hallways had a dirty smell to it. Fire alarm went off at 7:30 in the morning due to construction workers setting it off.
2024 年 3 月に 1 泊滞在
Patからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for reviewing our property! We hope you enjoyed your stay in Gatlinburg.

8/10 (良い)

Kate

家族旅行, 小さなお子様連れの家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
We stayed in a newly renovated room. The furniture was comfy and stylish. I like the balcony, double sinks and bigger fridge. I also loved the amount of space the room had. The cons would be that the floors were very dirty in our room and throughout the hotel. It also had a musty stench, although it still was under renovation. We also had a room that could have connected to the person next door. We could hear everything happening in the other room right through the door, and I’m sure they heard us as well. Overall I liked the hotels location and would stay there again.
2024 年 3 月に 2 泊滞在
Patからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for reviewing our property! We hope you enjoyed your stay in Gatlinburg.

10/10 (非常に良い)

Jamie

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Best hotel we’ve stayed in, in a long time! Very comfortable, updated rooms. We had a balcony, it faced a brick wall and we were ok with that, it was still nice to sit out on for some fresh air.
2024 年 3 月に 1 泊滞在
Patからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for reviewing our property! We hope you enjoyed your stay in Gatlinburg.

8/10 (良い)

Emily

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
It was an easy get in and get out. Parking was a plus and it was right near everything. I would recommend for the convenience of everything. The room was also clean and had a lot of towels. The large screen TV was nice.
2024 年 3 月に 1 泊滞在
Patからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for reviewing our property! We hope you enjoyed your stay in Gatlinburg.

10/10 (非常に良い)

James

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great place
2024 年 3 月に 1 泊滞在
Patからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for reviewing our property! We hope you enjoyed your stay in Gatlinburg.

10/10 (非常に良い)

Annette

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Easy access to the stores and restaurants
2024 年 3 月に 3 泊滞在
Patからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for reviewing our property! We hope you enjoyed your stay in Gatlinburg.

10/10 (非常に良い)

Richard

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property is still under renovations, however the crew are quiet and pretty much out of site, out of mind. The rooms are fabulous and the location has been key for us. Still no breakfast area yet, but that is still an area they are going to be working on next. Besides, there are plenty of breakfast options within walking distance.
2024 年 3 月に 3 泊滞在
Patからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for reviewing our property! We hope you enjoyed your stay in Gatlinburg.

6/10 (普通)

Adam

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Property was in the process of being renovated, and signage when we arrived was poor so we were a little confused as to where to park and check in. However, once we figured it out everything went smoothly. The room was nice and well kept with a few modern touches - you could tell it had been recently upgraded. You certainly can’t beat the location - I would consider staying here again.
2024 年 3 月に 2 泊滞在
Patからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for reviewing our property! We hope you enjoyed your stay in Gatlinburg.

4/10 (不満)

Erik

グループ旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The main issue was that the shower was very bad. There was no pressure, and the tub felt like it was going to cave in and break.
2024 年 3 月に 1 泊滞在
Patからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for reviewing our property! We hope you enjoyed your stay in Gatlinburg.

6/10 (普通)

Emery

家族旅行
What the place lacked in cleanliness and upgraded amenities it made up for in location.
2024 年 3 月に 2 泊滞在
Patからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for reviewing our property! We hope you enjoyed your stay in Gatlinburg.

6/10 (普通)

Joe

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Reagan's used to have a nice little motel a couple of blocks away which is now an Eco-Lodge. My understanding is that they bought this new location 5 to 7 years ago and are still in the remodeling stage. The laminate floors in the hallway were coming up and posed a trip hazard and the elevator didn't make it all the way to the floor, causing me to step down. Now don't get me wrong, the rooms were clean and so was the bathroom which is a big win. The staff was friendly and were easy to talk to. For the price paid per night I would look over the few minor issues.
2024 年 3 月に 3 泊滞在
Patからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for reviewing our property! We hope you enjoyed your stay in Gatlinburg.

6/10 (普通)

Shante、Nashville

家族旅行
良かった点 : スタッフとサービス
My review is based on not knowing the property was being renovated before I paid and booked this hotel stay with Expedia. The staff was friendly but I am extremely disappointed with booking through Expedia. I received an email a day later after booking telling me about renovations. This is not good customer service. Also, Hotel room doesn’t look like the pictures. For an average short term stay property is ok.
2024 年 3 月に 2 泊滞在
Patからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for reviewing our property! We hope you enjoyed your stay in Gatlinburg.

6/10 (普通)

Ronald

2024 年 3 月に 2 泊滞在
rからの返信 (投稿日 : 2024 年 3 月 25 日)
Thank you for your review! We hope to see you soon!

6/10 (普通)

Ron

カップルで旅行
良かった点 : 清潔度、設備とサービス
In process of remodeling
2024 年 3 月に 1 泊滞在
rからの返信 (投稿日 : 2024 年 3 月 25 日)
Thank you for your review! We hope to see you soon!

10/10 (非常に良い)

Susan、central

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
The property was clean and quiet. Maintenance staff had to come to our room because my grandson closed the adjoining room while I was in their room. Maintenance was very rude and hateful about it. Scared my grandson who Is 8. Couldn’t find management to report it.
2024 年 3 月に 2 泊滞在
Patからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for reviewing our property! We hope you enjoyed your stay in Gatlinburg.

10/10 (非常に良い)

heather

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Balconies are private, covered parking, food, entertainment, shopping, and a wallgreens within walking distance.
2024 年 3 月に 1 泊滞在
Patrickからの返信 (投稿日 : 2024 年 3 月 18 日)
Thank you for the positive review! We hope to see you again!

10/10 (非常に良い)

Gordon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 3 泊滞在
rからの返信 (投稿日 : 2024 年 3 月 25 日)
Thank you for your review! We hope to see you soon!

8/10 (良い)

Katie

カップルで旅行
良かった点 : 設備とサービス
気になった点 : スタッフとサービス
The highlight is definitely the location for this hotel!! We loved being within walking distance to the Gatlinburg strip. As far as cleanliness, it’s definitely not the best, but also not the worst. The sheets seemed cleaned. However, the overall room was grimy and there was still hair in the shower and small pieces of trash in the floor from the previous guest. The appearance wasn’t very welcoming, but they were also remodeling at the time of our stay, so a reasonable amount of dishevelment is expected. Overall, if you’re looking for a great location for decent value, this is a good option, just not at the highest levels of cleanliness.
2024 年 3 月に 1 泊滞在
rからの返信 (投稿日 : 2024 年 3 月 20 日)
Thank your for the positive feedback! We strive to ensure we offer the utmost quality and service to our guests. We're looking forward to seeing you soon!

6/10 (普通)

Steve

小さなお子様連れの家族旅行
気になった点 : 施設のコンディションと設備
Was not told property was under renovation till after booking. Property could use a little TLC, but wasn’t that bad
2024 年 3 月に 2 泊滞在
rからの返信 (投稿日 : 2024 年 3 月 25 日)
Thank you for your review! We hope to see you soon!

10/10 (非常に良い)

John

良かった点 : 清潔度、スタッフとサービス
The room looked like it hadn't been swept or vacuumed after the last checkout. The bed was so squeaky that i didn't want to turn so it didn't bother the people below us. It was very convenient to everything so we really enjoyed that
2024 年 3 月に 2 泊滞在
rからの返信 (投稿日 : 2024 年 3 月 20 日)
Thank your for the positive feedback! We strive to ensure we offer the utmost quality and service to our guests. We're looking forward to seeing you soon!

10/10 (非常に良い)

david、Chicago

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was awesome, very friendly and informative We loved talking to Barbara, Dina and I am so sorry I forgot the young lady from Jamaica's name. I will get it in April When we return. We are retired and travel back and forth from Chicago to Florida. We always stop in Gatlingburg because it's a halfway location and we LOVE Gatlinburg. We decided that we will continue stay at the Reagan Resorts Inn.
2024 年 2 月に 1 泊滞在
rからの返信 (投稿日 : 2024 年 3 月 20 日)
Thank your for the positive feedback! We strive to ensure we offer the utmost quality and service to our guests. We're looking forward to seeing you soon!

10/10 (非常に良い)

Abigail

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was right in the middle of town. The Inn is one of the older ones in town, but they're making renovations and the rooms were nice. The only issue I had was that there seemed to be more guests than parking spaces in their parking garage.
2024 年 2 月に 2 泊滞在
rからの返信 (投稿日 : 2024 年 3 月 20 日)
Thank your for the positive feedback! We strive to ensure we offer the utmost quality and service to our guests. We're looking forward to seeing you soon!

8/10 (良い)

Bridget

良かった点 : 清潔度、施設のコンディションと設備
2024 年 2 月に 3 泊滞在
rからの返信 (投稿日 : 2024 年 3 月 25 日)
Thank you for your review! We hope to see you soon!

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
rからの返信 (投稿日 : 2024 年 3 月 25 日)
Thank you for your review! We hope to see you soon!

10/10 (非常に良い)

Abel

2024 年 2 月に 1 泊滞在
rからの返信 (投稿日 : 2024 年 3 月 25 日)
Thank you for your review! We hope to see you soon!

6/10 (普通)

Laura

カップルで旅行
気になった点 : 設備とサービス、施設のコンディションと設備
Location was great, Hotel was okay
2024 年 2 月に 2 泊滞在
Patrickからの返信 (投稿日 : 2024 年 2 月 26 日)
Thanks for staying with us. We appreciate your feedback!

8/10 (良い)

Daniel、lenoir city

カップルで旅行
This is a great location for downtown Gatlinburg. Walking distance to about everything downtown.
2024 年 2 月に 3 泊滞在
Patrickからの返信 (投稿日 : 2024 年 2 月 26 日)
Thanks for staying with us. We appreciate your feedback!