外観

シェラトン ガーデン グローブ - アナハイム サウス ホテルの口コミ

3.5 out of 5

口コミ

8.6

非常に良い

評価 10 - 1011 件の口コミ中 597 件が非常に良い" "
評価 8 - 1011 件の口コミ中 204 件が良い" "
評価 6 - 1011 件の口コミ中 93 件が普通" "
評価 4 - 1011 件の口コミ中 70 件が不満" "
評価 2 - 1011 件の口コミ中 47 件が非常に不満" "

8.8/10

清潔度

8.8/10

スタッフとサービス

8.4/10

設備とサービス

8.6/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

8/10 (良い)

Takafumi

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
早めのチェックインにも対応していただいたり、ディズニーへ向かうバス乗り場の案内を丁寧にしていただくなどスタッフの方の対応が非常によく、快適な旅行になりました。
2024 年 4 月に 3 泊滞在
Skylar からの返信 (投稿日 : 2024 年 4 月 18 日)
シェラトン ガーデン グローブ アナハイム サウスをお選びいただきありがとうございます。 次の目的地でのご成功をお祈り申し上げますとともに、アナハイムへの次回のご旅行の際には当ホテルをご検討いただければ幸いです。

10/10 (非常に良い)

Rin

良かった点 : 清潔度
2023 年 9 月に 2 泊滞在
Skylar Tonumaipea からの返信 (投稿日 : 2023 年 9 月 28 日)
Thank you for choosing the Sheraton Garden Grove - Anaheim South Hotel for your recent travels to Garden Grove. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values.Thank you again for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon!Skylar Tonumaipea Front Desk Supervisor

10/10 (非常に良い)

TAKASHI

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
good
2023 年 9 月に 2 泊滞在
Skylar Tonumaipea からの返信 (投稿日 : 2023 年 9 月 28 日)
Thank you for choosing the Sheraton Garden Grove - Anaheim South Hotel for your recent travels to Garden Grove. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values.Thank you again for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon!Skylar TonumaipeaFront Desk Supervisor

8/10 (良い)

KISHO

家族旅行
良かった点 : スタッフとサービス
4泊宿泊
サービスも良く 気持ちよく利用しました。
2023 年 7 月に 4 泊滞在
Steve Lからの返信 (投稿日 : 2023 年 8 月 2 日)
. Thank you for staying at the Sheraton Garden Grove - Anaheim South Hotel and we hope you choose to create more memories here whenever your travels bring you back to Garden Grove. Sincerely,Steven Langevin

8/10 (良い)

Motoko

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
古い作りだが、清潔感があって落ち着いた雰囲気でよかった。
2023 年 2 月に 3 泊滞在
SteveLからの返信 (投稿日 : 2023 年 3 月 5 日)
Thank you for staying at the Sheraton Garden Grove - Anaheim South Hotel and we hope you choose to create more memories with us whenever your travels bring you back to Garden Grove.Sincerely,Steve LangevinFront Office Manager

4/10 (不満)

kyoko

気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 2 月に 3 泊滞在
SteveLからの返信 (投稿日 : 2023 年 4 月 8 日)
On behalf of the entire hotel team, we sincerely apologize for the inconvenience. We hope you will consider Sheraton Garden Grove - Anaheim South Hotel on your next visit to Garden Grove so that we can deliver on the guest experience you deserve.

10/10 (非常に良い)

Alvin

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff were friendly and helpful.
2024 年 5 月に 5 泊滞在

8/10 (良い)

Francisca

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The club breakfast room closes at 900 am, and the receptionist told us it closed at 0930. We arrived at 0905, and they were removing the breakfast. We only grabbed coffee. The kitchen staff informed us that miscommunication is a common problem they have.
2024 年 5 月に 2 泊滞在
Steve Lからの返信 (投稿日 : 2024 年 5 月 24 日)
Thank you for choosing to stay at the Sheraton Garden Grove - Anaheim South Hotel and providing your honest feedback on the Guest Satisfaction Survey We are always working to improve our guests’ satisfaction and your feedback helps us see our product through the eyes of our valued guests. I am sorry to hear that not everything met your expectations. On behalf of the entire hotel team, we sincerely apologize for the inconvenience. We hope you will consider Sheraton Garden Grove - Anaheim South Hotel on your next visit to Garden Grove so that we can deliver on the guest experience you deserve. Sincerely, Steven Langevin

10/10 (非常に良い)

Veronic

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely hotel and great staff
2024 年 5 月に 4 泊滞在
Skylar. からの返信 (投稿日 : 2024 年 5 月 24 日)
Thank you for choosing the Sheraton Garden Grove. We're glad you enjoyed your stay as much as we did serving you. We wish you safe travels to your next destination and we hope you'll consider us on your next trip to Anaheim.

10/10 (非常に良い)

melissa marie

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Sasha the front desk attendant was so nice and helpful. We arrived early and was exhausted from travel. She helped us get early check in. Plus we were offered great perks for signing up for rewards, which saved us almost a $100 in parking. Club level was awesome. We paid 30 bucks extra but the snacks and drinks plus breakfast and happy hour food was totally worth it. Clean place, excellent staff. I will be back for sure
2024 年 5 月に 3 泊滞在
Skylar からの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you for choosing the Sheraton Garden Grove! We're happy to hear you enjoyed your stay with us as much as we did serving you. Your feedback is valued and has been shared with the appropriate departments. We wish you safe travels on your next destination and hope you'll consider us on your next trip to Anaheim.

10/10 (非常に良い)

John

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean and friendly staff
2024 年 5 月に 1 泊滞在
Skylar からの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for choosing the Sheraton Garden Grove. We appreciate your feedback and it has been shared with the appropriate departments. We wish you safe travels to your next destination and hope you'll consider us on your next trip to Anaheim.

10/10 (非常に良い)

Jennifer

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location, clean
2024 年 5 月に 2 泊滞在
Skylar からの返信 (投稿日 : 2024 年 5 月 20 日)
Thank you for choosing the Sheraton Garden Grove - Anaheim South Hotel for your recent travels to Garden Grove On behalf of the entire hotel team, we want to thank you for sharing your experiences with us during your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Sheraton Garden Grove - Anaheim South Hotel and we hope you choose to create more memories here whenever your travels bring you back to Garden Grove.

10/10 (非常に良い)

Tuan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
close to every thing you need
2024 年 5 月に 3 泊滞在
Skylar からの返信 (投稿日 : 2024 年 5 月 20 日)
Thank you for choosing the Sheraton Garden Grove - Anaheim South Hotel for your recent travels to Garden Grove On behalf of the entire hotel team, we want to thank you for sharing your experiences with us during your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Sheraton Garden Grove - Anaheim South Hotel and we hope you choose to create more memories here whenever your travels bring you back to Garden Grove.

10/10 (非常に良い)

Minh

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quiet and convenient location
2024 年 5 月に 2 泊滞在
Sheylaからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Minh Thank you for your honest feedback We are delighted to have been your chosen hotel during your recent stay in Garden Grove. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Thank you for staying at the Sheraton Garden Grove - Anaheim South Hotel and we hope you choose to create more memories with us whenever your travels bring you back to Garden Grove.

10/10 (非常に良い)

Aaron

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I had a great stay at The Sheraton. The staff is very attentive and the room is clean. Save some cash and got the level of service that you would expect at one of the more expensive hotels around. Would stay again.
2024 年 5 月に 1 泊滞在
Skylar からの返信 (投稿日 : 2024 年 5 月 24 日)
Thank you for choosing the Sheraton Garden Grove! We're glad you enjoyed your stay as much as we did serving you. We wish you safe travels to your next destination and we hope you'll consider us on your next trip to Anaheim.

10/10 (非常に良い)

Aaron

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在
Skylar からの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for staying with us. We appreciate your feedback. We wish you safe travels to your next destination and hope you'll consider us on your next stay to Anaheim.

8/10 (良い)

RICARDO

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It’s a very Good hotel is well located, and have very nice personal, but the restaurant menu can be improve
2024 年 5 月に 4 泊滞在
Steve Lからの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you for choosing the Sheraton Garden Grove - Anaheim South Hotel for your recent travels to Garden Grove. On behalf of the entire hotel team, we want to thank you for sharing your experiences with us during your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team as a critical way of understanding how we can improve and can continue to deliver great experiences. Thank you for staying at the Sheraton Garden Grove - Anaheim South Hotel and we hope you choose to create more memories here whenever your travels bring you back to Garden Grove. Sincerely,Steve LangevinFront Office Manager

10/10 (非常に良い)

Shari

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The beds are incredibly comfortable and target is across the street plus many restaurants walkable
2024 年 5 月に 4 泊滞在
Steve Lからの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you for choosing the Sheraton Garden Grove - Anaheim South Hotel for your recent travels to Garden Grove We are delighted to have been your chosen hotel during your recent stay in Garden Grove. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Thank you for staying at the Sheraton Garden Grove - Anaheim South Hotel and we hope you choose to create more memories with us whenever your travels bring you back to Garden Grove.Sincerely,Steve LangevinFront Office Manager

10/10 (非常に良い)

Luis

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excelente people
2024 年 5 月に 2 泊滞在
Steve Lからの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you for choosing the Sheraton Garden Grove - Anaheim South Hotel for your recent travels to Garden Grove We are delighted to have been your chosen hotel during your recent stay in Garden Grove. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Thank you for staying at the Sheraton Garden Grove - Anaheim South Hotel and we hope you choose to create more memories with us whenever your travels bring you back to Garden Grove.Sincerely,Steve LangevinFront Office Manager

2/10 (非常に不満)

Sonya、tulare

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Steve Lからの返信 (投稿日 : 2024 年 5 月 12 日)
On behalf of our entire team, I would like to apologize for not exceeding your expectations. We strive every day to provide a superior customer experience. I am sorry we were not able to do that for you.Please consider staying with us again so that we can have another chance to provide you with superior service. Sincerely,Steve LangevinFront Office Manager

10/10 (非常に良い)

Ester

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I like that it’s close to restaurants and stores Like Target.
2024 年 5 月に 1 泊滞在
Steve Lからの返信 (投稿日 : 2024 年 5 月 9 日)
Thank you for choosing the Sheraton Garden Grove - Anaheim South Hotel for your recent travels to Garden Grove We are delighted to have been your chosen hotel during your recent stay in Garden Grove. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Thank you for staying at the Sheraton Garden Grove - Anaheim South Hotel and we hope you choose to create more memories with us whenever your travels bring you back to Garden Grove.Sincerely,Steve LangevinFront Office Manager

8/10 (良い)

Gilberto

家族旅行
良かった点 : 清潔度、スタッフとサービス
Near a Target.
2024 年 3 月に 1 泊滞在
Steve Lからの返信 (投稿日 : 2024 年 5 月 9 日)
. Thank you for staying at the Sheraton Garden Grove - Anaheim South Hotel and we hope you choose to create more memories with us whenever your travels bring you back to Garden Grove.Sincerely,Steve LangevinFront Office Manager

10/10 (非常に良い)

Bryce

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was helpful, great experience
2024 年 5 月に 1 泊滞在
Skylar からの返信 (投稿日 : 2024 年 5 月 7 日)
Thank you for choosing the Sheraton Garden Grove Anaheim South. We're glad you enjoyed your stay as much as we enjoyed hosting you. We wish you safe travels to your next destination. We hope you'll consider us on your next trip to Anaheim.

10/10 (非常に良い)

Mark

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel overall, there could just be more parking space is all.
2024 年 5 月に 1 泊滞在
Skylar からの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for choosing the Sheraton Garden Grove Anaheim South. We appreciate your feedback and have shared with the appropriate department. We wish you safe travels to your next destination and we hope you'll consider us again on your next trip to Anaheim.

10/10 (非常に良い)

Jennifer

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Skylar からの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for choosing the Sheraton Garden Grove Anaheim South. We appreciate your feedback and have shared with the appropriate department. We wish you safe travels to your next destination and we hope you'll consider us again on your next trip to Anaheim.

10/10 (非常に良い)

Katrena

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was for the most part clean. There was a French fry left on the floor in my room, I'm assuming from the previous guest. All else was clean
2024 年 4 月に 4 泊滞在
Steve Lからの返信 (投稿日 : 2024 年 5 月 3 日)
Thank you for choosing the Sheraton Garden Grove - Anaheim South Hotel for your recent travels to Garden Grove. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values.Thank you again for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon!

4/10 (不満)

Diana

2024 年 4 月に 1 泊滞在
Sheyla Sanchezからの返信 (投稿日 : 2024 年 5 月 19 日)
Thank you for choosing to stay at the Sheraton Garden Grove - Anaheim South Hotel and providing your honest feedback on the Guest Satisfaction Survey We are always working to improve our guests’ satisfaction and your feedback helps us see our product through the eyes of our valued guests. I am sorry to hear that not everything met your expectations. On behalf of the entire hotel team, we sincerely apologize for the inconvenience. We hope you will consider Sheraton Garden Grove - Anaheim South Hotel on your next visit to Garden Grove so that we can deliver on the guest experience you deserve.

10/10 (非常に良い)

Byron

2024 年 4 月に 2 泊滞在
Skylar からの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for choosing the Sheraton Garden Grove Anaheim South. We value your feedback and we wish you safe travels to your next destination. Please consider us again on your next trip to Anaheim.

10/10 (非常に良い)

LaEisha

2024 年 4 月に 1 泊滞在
Skylar からの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for choosing the Sheraton Garden Grove Anaheim South. We value your feedback and we wish you safe travels to your next destination. Please consider us again on your next trip to Anaheim.

10/10 (非常に良い)

Hannah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very nice staff
2024 年 4 月に 4 泊滞在
Skylar からの返信 (投稿日 : 2024 年 4 月 24 日)
Thank you for choosing the Sheraton Garden Grove Anaheim South. We appreciate your feedback and hope you'll consider us again if your travels bring you to Anaheim again.

10/10 (非常に良い)

Joseph

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Chloe was such a help ! She’s the best . When my wife and i arrived she was very welcoming and friendly which made us FEEL very Comfortable . She offered me to sign up to there rewards program which is recommended for me since I travel a lot . Or anyone who would love to save money ! And on the Goodside it’s saved me 75$ in parking fees. Chloe made my check in very easy fun and fast . The rooms were very comfortable, the AC was amazing ! Overall the hotel was a 10/10 I’m definitely returing here for my next trip to Disneyland ! GIVE CHLOE A RAISE ! Anyone checking in LOOK FOR CHLOE SHE IS THE SWEETEST PERSON ALIVE !
2024 年 4 月に 3 泊滞在
Steve Lからの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for choosing the Sheraton Garden Grove - Anaheim South Hotel for your recent travels to Garden Grove. On behalf of the entire hotel team, we want to thank you for sharing your experiences with us during your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most! Please note your feedback has been shared with Chloe and the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Sheraton Garden Grove - Anaheim South Hotel and we hope you choose to create more memories here whenever your travels bring you back to Garden Grove. Sincerely,Steve LangevinFront Office Manager

8/10 (良い)

Simon

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Limited options for dining on hotel premises, but nearby restaurants made up for it. Bar was adequately sufficient for basic drinks. Sign up for the Bonvoy promotions and save $24 nightly parking fees.
2024 年 4 月に 2 泊滞在
Steve Lからの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 (非常に不満)

Patrice

小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Hotel rooms were dirty and had bugs.
2024 年 4 月に 2 泊滞在
Steve Lからの返信 (投稿日 : 2024 年 4 月 19 日)
Thank you for choosing to stay at the Sheraton Garden Grove - Anaheim South Hotel and providing your honest feedback on the Guest Satisfaction Survey. My sincere apologies for your recent stay at Sheraton Garden Grove-Anaheim South. Rest assure I have shared your comments with my housekeeping team and corrective action has been taken. We pride ourselves on delivering outstanding service and upholding exceptional cleanliness standards. I value your feedback and am available to speak to you directly.Sincerely, Steven Langevin

10/10 (非常に良い)

Ian

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
.
2024 年 4 月に 6 泊滞在
Skylar からの返信 (投稿日 : 2024 年 4 月 19 日)
Thank you for choosing the Sheraton Garden Grove Anaheim South. We're glad you enjoyed your stay as much as we did serving you. We wish you safe travels on your next destination and please consider us the next time you are in Anaheim.

10/10 (非常に良い)

Lawrence、Hemet

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property is well-maintained and has excellent, well-trained staff.
2024 年 4 月に 2 泊滞在
Skylar からの返信 (投稿日 : 2024 年 4 月 15 日)
Thank you for choosing the Sheraton Garden Grove Anaheim South. We wish you safe travels to your next destination and hope you'll consider us on your next trip in Anaheim.

10/10 (非常に良い)

Wael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Perfect for family . Thanks Sheraton
2024 年 4 月に 3 泊滞在
Skylar からの返信 (投稿日 : 2024 年 4 月 16 日)
Thank you for choosing the Sheraton Garden Grove Anaheim South. We're glad you enjoyed your stay. We wish you safe travels to your next destination and hope you'll consider us the next time your travels bring you to Anaheim.

10/10 (非常に良い)

Miesha

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The Staff
2024 年 4 月に 1 泊滞在
Skylar からの返信 (投稿日 : 2024 年 4 月 15 日)
Thank you for choosing the Sheraton Garden Grove Anaheim South. We wish you safe travels to your next destination and hope you'll consider us on your next trip in Anaheim.

10/10 (非常に良い)

Begench

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great experience
2024 年 4 月に 2 泊滞在
Skylar からの返信 (投稿日 : 2024 年 4 月 15 日)
Thank you for choosing the Sheraton Garden Grove Anaheim South. We wish you safe travels to your next destination and hope you'll consider us on your next trip in Anaheim.

8/10 (良い)

Jacob

2024 年 4 月に 4 泊滞在
Steve Lからの返信 (投稿日 : 2024 年 5 月 3 日)
Thank you for staying at the Sheraton Garden Grove - Anaheim South Hotel and we hope you choose to create more memories here whenever your travels bring you back to Garden Grove.

8/10 (良い)

Audrey、Union City

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Liked that it was far away from the crowds but only a 10min drive
2024 年 4 月に 3 泊滞在
Skylar からの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you for choosing the Sheraton Garden Grove. We're glad you enjoyed staying with us as much as we did hosting you. We wish you safe travels to your next destination and hope you'll consider us on your next trip to Anaheim.

2/10 (非常に不満)

Taleya

良かった点 : スタッフとサービス
2024 年 4 月に 2 泊滞在
Skylar からの返信 (投稿日 : 2024 年 4 月 15 日)
Thank you for staying with the Sheraton Garden Grove Anaheim South. We appreciate your feedback. We'd love to hear any and all areas in which we can improve. Please let us know as we are always looking to better serving our guests.

4/10 (不満)

Maria Alejandra

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Hotel was clean and staff was amiable upon a late checkin after Disney. We had a complimentary breakfast for signing up to the rewards program. Breakfast was good and staff was also friendly. After check out was charged 161.74! While room was pre-paid via expedia, turns out the charges were 100 for incidentals and 61.84 for parking one night. The incidentals were refunded after contacting Expedia cust service. However, be warned about parking charges. Reading other reviews, this seems to be an extra charge with inconsistent pricing.
Skylar からの返信 (投稿日 : 2024 年 4 月 12 日)
Thank you for staying with us. Your feedback is greatly appreciated!

10/10 (非常に良い)

Daniel

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great staff great and wonderful people on the front desk very clean rooms. We will be staying there again.
2024 年 3 月に 2 泊滞在
Skylar からの返信 (投稿日 : 2024 年 4 月 12 日)
Thank you for staying with us! Your feedback is greatly appreciated!

10/10 (非常に良い)

Sarah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Skylarからの返信 (投稿日 : 2024 年 4 月 12 日)
Thank you for staying with us! Your feedback is greatly appreciated!

4/10 (不満)

Amy

出張, 小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We were here for a basketball tournament so we had multiple rooms booked. At least 4 families, including myself had bugs in their bed and ended up with welts or rashes on their bodies.
2024 年 4 月に 2 泊滞在
Skylar からの返信 (投稿日 : 2024 年 4 月 12 日)
Thank you for staying at the Sheraton Garden Grove Anaheim South. We are sorry this stay did not meet your expectations and your feedback has been shared with the appropriate department.

10/10 (非常に良い)

Gina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Quick and easy to get around. Great area
2024 年 4 月に 3 泊滞在
Skylar からの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you for choosing the Sheraton Garden Grove Anaheim South. Your feedback was shared with the appropriate department. We hope you will consider our property the next time your travels bring you to Anaheim. Safe travels for now!

8/10 (良い)

Jennifer

2024 年 4 月に 3 泊滞在
Skylar からの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you for choosing the Sheraton Garden Grove. We're glad you enjoyed staying with us as much as we did hosting you. We wish you safe travels to your next destination and hope you'll consider us on your next trip to Anaheim.

10/10 (非常に良い)

Livier

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Muy limpio y agradable
2024 年 4 月に 3 泊滞在
Skylar からの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you for choosing the Sheraton Garden Grove Anaheim South. We appreciate your feedback and hope you will consider our property the next time your travels bring you to Anaheim.

10/10 (非常に良い)

Angelica

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was super friendly and welcoming! SHOUTOUT TO CHLOE! one of the best receptionist! The rooms were clean and well made. Overall, great stay and was close to a lot of options of dining. and super close to Disneyland.
2024 年 4 月に 2 泊滞在
Skylar からの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you for choosing the Sheraton Garden Grove Anaheim South. Your feedback has been shared with the appropriate department. We hope you will consider our property the next time your travels bring you to Anaheim.

10/10 (非常に良い)

Obree

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I really loved this hotel. The staff was super friendly and kind. My only con would be there wasn’t always someone at the front desk you might have to wait a little bit and the vending machines were never restocked the whole week I was there, other than that I really can’t complain. We were restocked daily with fresh towels and the always made our beds and cleaned the room up. I was concerned they didn’t have a microwave in the room we had a bunch of left overs but there was one down by the vending machine. I was happy about that. It was a nice stay. Definitely would stay here again.
2024 年 3 月に 8 泊滞在
Skylar からの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you for choosing the Sheraton Garden Grove Anaheim South. We're glad you enjoyed your service as much as we did serving you. Please consider us again if your travels bring you back to Anaheim.