デラックス ルーム クイーンベッド 2 台 禁煙 | デスク、遮光カーテン、防音設備、アイロン / アイロン台

ハワード ジョンソン バイ ウィンダム ガナノークェの口コミ

2.5 out of 5

口コミ

8.0

とても良い

評価 10 - 1000 件の口コミ中 350 件が非常に良い" "
評価 8 - 1000 件の口コミ中 417 件が良い" "
評価 6 - 1000 件の口コミ中 144 件が普通" "
評価 4 - 1000 件の口コミ中 56 件が不満" "
評価 2 - 1000 件の口コミ中 33 件が非常に不満" "

8.2/10

清潔度

8.6/10

スタッフとサービス

7.2/10

設備とサービス

7.6/10

施設のコンディションと設備

7.6/10

環境への配慮

口コミ

10/10 (非常に良い)

Gloria、Oakville

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Nancyからの返信 (投稿日 : 2024 年 5 月 14 日)
Thanking you for your Time to provide us the feedback & we appreciate to receive 5 star out of 5 wow , glad to receive you and serve you for any of your future visits.Thanking you again & will remain at your services,Howard Johnson by Wyndham Gananoque

6/10 (普通)

Cathie

It was clean but old and needs some talc. Says breakfast included would not consider it breakfast more a coffee and muffins smack
2024 年 5 月に 1 泊滞在
Nancyからの返信 (投稿日 : 2024 年 5 月 9 日)
HiThis is to say to improve and will do the needful for the next your any visit in future , will be taken care for sure.Thanking you for the feedback , it helps us to do betterment :)

6/10 (普通)

christopher

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Breakfast options minimal. Room was adequate. Poor water pressure. Thin towels
2024 年 4 月に 1 泊滞在
Nancyからの返信 (投稿日 : 2024 年 5 月 3 日)
Thanks for your Prompt feedback and assure your next time experience would be improvised to keep up our services.Thanking you again & will be at your disposal

8/10 (良い)

Bibi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Rooms were clean a little snack before you leave in the morning washroom clean overall good
2024 年 4 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you for your review, and for staying with us :)

10/10 (非常に良い)

donna

カップルで旅行
良かった点 : 設備とサービス
The grounds were kept up nice they went over n above put us in a different room where the internet worked for us.
2024 年 4 月に 2 泊滞在
Nancyからの返信 (投稿日 : 2024 年 5 月 1 日)
This is so Good feeling to receive 5 Star wow Thanks so much for sharing your experience with at Howard Johnson by Wyndham Gananoque We wish to serve you the best of the committed services for your future receiving if any any :)Thanking you again & will remain at your disposal

6/10 (普通)

Joe

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス
The property was vey appealing with the decks around them
2024 年 4 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you for staying with us, Joe! we hope you'll come back to see us!

6/10 (普通)

Derrick、Spring Hill

家族旅行
The reception staff were knowledgeable and friendly and made us feel welcome. Our room smelled musty and the carpeting felt damp. The bed was not comfortable and sleeping was poor. I went to the reception desk to request a tub plug so my wife could bathe and none was provided during our 5 night stay. That being said the room overall appeared clean. The motel is well situated in Gananoque and restaurant choices abound, which made our stay more positive. An average tourist quality motel. One receptionist was particularly pleasant and extremely knowledgeable about the area and is worthy of praise. Others at reception need further training in customer service. Perhaps they are related to the owners.
2024 年 4 月に 5 泊滞在
Jessica - Front Deskからの返信 (投稿日 : 2024 年 5 月 1 日)
We are deeply sorry for the inconvenience. All rooms should be well equipped, especially with a tub plug. We should have gotten one from another room for you, or something so she could bathe during your long stay. We do hope you'll come back again. We won't have such issues. Our front desk staff are being trained as quickly as possible to better accommodate our guests.Thank you for choosing the Howard Johnson by Wyndham Gananoque

8/10 (良い)

Larry

良かった点 : 清潔度、スタッフとサービス
Was ok for the price. Would stay again!
2024 年 4 月に 1 泊滞在
Nancyからの返信 (投稿日 : 2024 年 5 月 1 日)
Thanks so much for sharing your experience with 4 Stars at Howard Johnson by Wyndham Gananoque We wish to serve you the best of the committed services for your future receiving if any any :)Thanking you again & will remain at your disposal

10/10 (非常に良い)

Nancy、Elora

家族旅行
Awesome place to stay. Very clean, comfortable and I love the decor. Front staff was amazingly friendly and sweet. :) I would definitely stay here again!
2024 年 4 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 4 月 27 日)
Outstanding review, thank you so much, Nancy. It was our pleasure serving you :)

10/10 (非常に良い)

Ma del Rocio

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nos gustó mucho. Solo fueron dos noches y estuvo todo perfecto. Regresaríamos con mucho gusto
2024 年 4 月に 2 泊滞在
Nancyからの返信 (投稿日 : 2024 年 5 月 1 日)
Thanks so much for sharing your experience with 5 Stars at Howard Johnson by Wyndham Gananoque We wish to serve you the best of the committed services for your future receiving if any any :)Thanking you again & will remain at your disposal

8/10 (良い)

Irene

2024 年 4 月に 1 泊滞在
Nancyからの返信 (投稿日 : 2024 年 5 月 14 日)
Thanking you for your Time to provide us the feedback & we appreciate to receive 4 star out of 5, glad to receive you and serve you for any of your future visits.Thanking you again & will remain at your services,Howard Johnson by Wyndham Gananoque

8/10 (良い)

Jim

出張
良かった点 : 清潔度、施設のコンディションと設備
Nice accommodation. Clean. Needed a coffee maker.
2024 年 4 月に 1 泊滞在
Nancyからの返信 (投稿日 : 2024 年 5 月 1 日)
Thanks so much for sharing your experience with 4 Stars at Howard Johnson by Wyndham Gananoque We wish to serve you the best of the committed services for your future receiving if any any :)Thanking you again & will remain at your disposal

2/10 (非常に不満)

Paul P

出張
気になった点 : 設備とサービス、施設のコンディションと設備
Seedy and unsafe lots of shady looking people hanging around outside.
2024 年 4 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 5 月 1 日)
My goodness, Paul. We are very sorry you felt unsafe during your stay. It is usually a very pleasant town, quiet, with not much going on, especially this time of year. We do hope you'll come back for a visit.

10/10 (非常に良い)

Angelica Faye

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean and quiet
2024 年 4 月に 1 泊滞在
Nancyからの返信 (投稿日 : 2024 年 5 月 1 日)
Thanks so much for sharing your experience with 5 Stars at Howard Johnson by Wyndham Gananoque We wish to serve you the best of the committed services for your future receiving if any any :)Thanking you again & will remain at your disposal

4/10 (不満)

Matthew

良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
the walls in the room I was staying in were so thin that I might as well of had roommates the matrass was like seeping on a rock and the door to my room was broken and didn't close properly, the gap in the door was wide enough that leaves and grass were blowing in and you could guess that I heard every noise possible overall served its purpose but I was happy to get out of their as quick as I could.
2024 年 4 月に 7 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 4 月 27 日)
I'm sorry, that doesn't sound like a very good experience, at all. We're very sorry we couldn't fix some issues for you. Had you let the Front Desk know while you were here for the 5 days, we'd have been more than happy to have you switch rooms; as we are all about guest satisfaction. If you happen to stay with us again, please let us know right away, any issues, or inconveniences, and we can sort them out, right away.Thank you for choosing the Howard Johnson by Wyndham Gananoque. We do hope you'll come back and give us a chance to show you our diligence towards customer satisfaction :)

8/10 (良い)

stephanie

2024 年 4 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 5 月 7 日)
Thank you for choosing the Howard Johnson by Wyndham Gananoque. We look forward to seeing you again!

10/10 (非常に良い)

Dylan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 4 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 4 月 14 日)
Thank you for reviewing our hotel, and for choosing the Howard Johnson by Wyndham Gananoque

8/10 (良い)

Harald

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 4 月 12 日)
Thank you!

8/10 (良い)

Sheri

2024 年 4 月に 1 泊滞在
Nancyからの返信 (投稿日 : 2024 年 5 月 1 日)
Thanks so much for sharing your experience with 4 Stars at Howard Johnson by Wyndham Gananoque We wish to serve you the best of the committed services for your future receiving if any any :)Thanking you again & will remain at your disposal

8/10 (良い)

Sharon

2024 年 4 月に 1 泊滞在
Nancyからの返信 (投稿日 : 2024 年 5 月 1 日)
Thanks so much for sharing your experience with 4 Stars at Howard Johnson by Wyndham Gananoque We wish to serve you the best of the committed services for your future receiving if any any :)Thanking you again & will remain at your disposal

10/10 (非常に良い)

Maxine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very nice and clean room
2024 年 4 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 4 月 12 日)
Thank you for your review! We hope to see you again

10/10 (非常に良い)

Bhadresh

2024 年 3 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 4 月 12 日)
Thank you!

10/10 (非常に良い)

Kurt

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
.
2024 年 4 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 4 月 14 日)
We're so happy you enjoyed your stay!Thank you for choosing the Howard Johnson by Wyndham Gananoque. See you again!

10/10 (非常に良い)

ILIE OVIDIU

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 4 月 12 日)
Thank you!

8/10 (良い)

Daniel、Trois-Rivières

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Le seul point négatif est le déjeuner. Rien de chaud sauf le café
2024 年 4 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 4 月 27 日)
Thank you for your review! You'll be pleased to know that we are making some changes to the breakfast in the next couple weeks. Adding items like cereal, and fresh breads for toast with jams, and PB. We do hope you'll come visit again! Thank you for choosing the Howard Johnson by Wyndham Gananoque

8/10 (良い)

Dylan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 4 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 4 月 14 日)
Thank you for your review! Please let us know if there's anything we can do to accommodate you better, next time :)

10/10 (非常に良い)

Yesenia

2024 年 3 月に 1 泊滞在
Nancyからの返信 (投稿日 : 2024 年 5 月 1 日)
Thanks so much for sharing your experience with 5 Stars at Howard Johnson by Wyndham Gananoque We wish to serve you the best of the committed services for your future receiving if any any :)Thanking you again & will remain at your disposal

8/10 (良い)

Deepu Damodaran

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you for leaving a review, and for choosing the Howard Johnson by Wyndham Gananoque

10/10 (非常に良い)

Sandra

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Needs a little painting in the room, but didn’t affect stay
2024 年 3 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you for your review, Sandra. The painters are just finishing a few last touches on a couple rooms, and his job is complete. We have had all rooms painted, with holes filled in the last 2 weeks :)We hope to see you again soon!

10/10 (非常に良い)

William

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was very clean, appears fairly recently painted with a comfortable bed. Only issue, they are renovating many rooms and no mention of this while booking. I made a request for a ground floor room near the lobby, but nothing was available due to renovations. My room was a little inconvenient, but I was only there one night. Staff were friendly.
2024 年 3 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you for your review, William. We are very sorry for the inconvenience, and not mentioning it prior to booking. Thankfully, the painter has completed almost all the of rooms, and everything is back to normal. We appreciate you choosing the Howard Johnson by Wyndham Gananoque, we hope to see you again!

10/10 (非常に良い)

Claudia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you :) We look forward to seeing you again!

6/10 (普通)

LISA

良かった点 : スタッフとサービス
The room overall was fairly clean. There is a heating unit on the baseboard in the bathroom that had hair and dirt all over the top. The unit also didn't work but it didn't ruin our stay. The grounds were good other than the stairs up to the 400 numbered rooms. The stairs was insanely slippery even before it snowed. They are made by composite deck boards. We asked the staff to salt them which helped minimally. Overall for the price paid the hotel served our purpose of a place to sleep for our sports team. The free cafe mochas in the lobby were nice 👌
2024 年 3 月に 2 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 5 月 2 日)
We appreciate your review, Lisa. I went ahead and showed this note to staff, they'll be sure to be more diligent in the bathrooms, and rooms in general. Thank you for choosing the Howard Johnson by Wyndham Gananoque

6/10 (普通)

Fahim

Not a bad place to stay.
2024 年 3 月に 2 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you for reviewing the property :) we look forward to seeing you again!

6/10 (普通)

Eobhann

Very basic motel, no cable tv, no coffee maker in rooms.
2024 年 3 月に 3 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you for your review. We are doing upgrades to the TVs, and we have a wonderful coffee maker at the front desk that makes all sorts of hot beverages. We are sorry we didn't quite fill your needs, but we'd love to try again!Thank you for choosing the Howard Johnson by Wyndham Gananoque

6/10 (普通)

Andrea

家族旅行, 小さなお子様連れの家族旅行
気になった点 : 設備とサービス、施設のコンディションと設備
stay was good. Clean rooms. As expected
2024 年 3 月に 2 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you for choosing the Howard Johnson by Wyndham, we look forward to seeing you again :)

2/10 (非常に不満)

John、Cambridge

カップルで旅行
気になった点 : スタッフとサービス、施設のコンディションと設備
Paper thin walls. At this very moment we are trying to go to sleep and their are kids running around in the room above us. Try to call the front desk but the phone doesn’t work so theirs nothing you can do about it. Stay away from this dump.
2024 年 3 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 5 月 3 日)
Our sincerest apologies go to you, John. We are very sorry you didn't enjoy your stay with us. We had a hockey/volleyball Tournament that weekend, it was very busy. We are sorry about the noise, it is hard to control; especially with 20 kids running around. Someone is at the front desk at all times. I am not sure why the phone in your room wasn't working, but a physical trip to the office to make a complaint could have made it a better night for you.Again, we strongly apologize for your lack of sleep. I assure you, it is not always so rowdy.Thank you for choosing the Howard Johnson by Wyndham Gananoque

6/10 (普通)

James

良かった点 : スタッフとサービス
2024 年 3 月に 1 泊滞在
Nancyからの返信 (投稿日 : 2024 年 5 月 3 日)
Thanking you for the 3 Star experience you had with us, we will be happy to serve you for the next your visit with us.

8/10 (良い)

michel

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
nice and quiet
2024 年 3 月に 2 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 3 月 21 日)
Thank you for your review, Michel. We're glad you enjoyed your stay with us. Please let us know if there is anything we can do to make your next stay us even better!

10/10 (非常に良い)

Rhonda

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was amazing but the room could use Updated painting and such holes in the walls! The bathroom had hair left on heat register and in the sink! Bed was comfy but every time someone moves the whole bed shakes
2024 年 3 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 4 月 12 日)
We are working hard here to prepare such things! Half of the rooms have had holes fixed, and new paint, also brand new 58" Roku TVs in every room. We hope you'll come back for a visit!

10/10 (非常に良い)

Camille

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 3 月 21 日)
Thank you for choosing the Howard Johnson by Wyndham Gananoque. We hope you'll come back to visit soon!

10/10 (非常に良い)

Mark

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Covenient stay, nice family room, nice staff
2024 年 3 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 3 月 21 日)
Thank you, Mark! We hope you'll think of us the next time you come to Gananoque!

10/10 (非常に良い)

Kevin

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Easy on and off the 401. Simple overnight stop. Great for the price.
2024 年 3 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 3 月 21 日)
Thank you for your review, Kevin! Hope to see you again!

10/10 (非常に良い)

Robert、Millbrook

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It's basic but is well priced and meets our needs
2024 年 3 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 3 月 12 日)
Thank you for taking the time to review us! Hope to see you again :)

8/10 (良い)

David Alberto

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Súper tranquilo
2024 年 3 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 3 月 10 日)
En esta época del año el pueblo está súper tranquilo. Gracias por estar con nosotros

10/10 (非常に良い)

Andre

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good, clean, convenient at a good price.
2024 年 3 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 3 月 10 日)
Thank you for your review. We hope to see you again

10/10 (非常に良い)

Therisa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This is our third time staying at this property while crossing Ontario, and we love it! The place is SUPER clean and offered a nice firm bed. There’s a fridge and a microwave in the room and the free breakfast is decent, considering how little they charge. They were also accommodating of our needs from disability. We hope to stay here again.
2024 年 3 月に 1 泊滞在
Jessica - Front Deskからの返信 (投稿日 : 2024 年 3 月 10 日)
What a great review, thank you so much! We look forward to seeing you again :)

10/10 (非常に良い)

melanie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was very friendly
2024 年 3 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 3 月 10 日)
Happy to accommodate you!

8/10 (良い)

Linda

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very friendly staff and convenient location.
2024 年 3 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 3 月 10 日)
We're so happy you enjoyed your stay!

10/10 (非常に良い)

Kimberley

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Located on the main street but quiet in the rooms. Lots of places to eat around.
2024 年 3 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 3 月 10 日)
Thank you for choosing the Howard Johnson by Wyndham Gananoque! we hope you'll come stay again soon!

6/10 (普通)

Rhita

2024 年 2 月に 2 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 3 月 10 日)
Thank you for your review :) If there is anything we can do to accommodate you better, please let us know. We always try our best, here at the Howard Johnson by Wyndham Gananoque