2/10 (非常に不満)
Phillip
カップルで旅行
2025 年 8 月 30 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Very expensive for the quality. The hotel is beautiful, but the rooms are tiny. And oceanfront is actually a view of a parking lot and a rooftop underneath you with a little tiny bit of ocean in the corner. The customer service is nonexistent. Don’t expect them to answer any phones or answer any of your questions. No one knows anything about anything. The drinks at the beach cabana are $17 apiece and they use $4.99 well tequila even though they lie and say that it is a higher in tequila plus Graham Monet and it has neither of those ingredients. No one knows what they’re doing at this hotel. It is full of inexperienced staff and they overcharged you for crap. We normally love the buffet. We are actually locals here and the crab legs were so overcooked. You couldn’t pull any meat out of the legs. The price of the buffet has almost doubled since the new owners took over and it is not even close to worth it. The buffet is half the size that it used to be, and not even close to the quality that it used to be. A lot of moneyfor a staycation and it was not worth any of it. Never again.
Phillip
2025 年 8 月に 2 泊滞在