The resort is beautiful, and the location is great. Overall, we had a great stay.
We had a condo and a suite at the hotel. The hotel could be considered luxurious, but the condo is average. It needs attention and updates. I purchased a couple of pans to use for cooking breakfast. We washed dishes before using them. We had 2 coffee cups, so I drank coffee out of a glass.
There was an unpleasant smell upon arrival, not as noticeable when unit cooled down. There were a couple of dirty towels in the condo. The washer/dryer is not in the unit. They are in a common area, and you need coins. We had 2 vehicles but only one gray band to use in the garage and to gain entrance to the condo side. Later found out we could get another one from lock box down by the office, but we chose to just manage. Initial access code did not work.
After leaving I received a message because we failed to take the bagged trash out of the unit and also said we caused damage to the Italian leather sofa. We were unaware of any damage. The furniture is far from luxurious but if we damaged it then we need to be responsible. We did leave the trash bagged by the trash can and we had several bags. I think I missed some communication outlining procedures. I include this because I think there was frustration both ways.