ロビー応接スペース

ホテル エル ランチョ の口コミ

3 out of 5
ホテル エル ランチョ
1000 E. Hwy 66, Gallup, NM

口コミ

9.2

とても素晴らしい

評価 10 - 1511 件の口コミ中 1078 件が非常に良い" "
評価 8 - 1511 件の口コミ中 285 件が良い" "
評価 6 - 1511 件の口コミ中 92 件が普通" "
評価 4 - 1511 件の口コミ中 30 件が不満" "
評価 2 - 1511 件の口コミ中 26 件が非常に不満" "

9.4/10

清潔度

9.4/10

スタッフとサービス

8.6/10

設備とサービス

9.0/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

8/10 (良い)

AKIMITSU

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2023 年 10 月 22 日)
Thank you for leaving a review. We're so glad you were able to visit us at the El Rancho Hotel. Our team is always working to offer the best service to our guests. We hope you'll have a chance to come back soon.

10/10 (非常に良い)

Sachie

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
ロビーの雰囲気が良く、部屋も広くて使いやすかったです。
Front Deskからの返信 (投稿日 : 2023 年 9 月 21 日)
Thank you for sharing this positive review. We appreciate our location here in Gallup just as much as you do. We hope you'll stop by again soon when you're in the area.

10/10 (非常に良い)

Shinya

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel has the best atmosphere. The moment I entered, I felt a sense of history, yet it was comfortable. The staff are also good people.
2023 年 8 月に 1 泊滞在
FD からの返信 (投稿日 : 2023 年 8 月 20 日)
Hi there Shinya, I want to start off by saying thank you for taking the time out of your busy schedule to give us your feedback. Glad your visit was well and I hope you continue to visit us!!

10/10 (非常に良い)

Terumi

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
ホテルの雰囲気がとても素晴らしく居心地が良かったです。もっとゆっくりしたかったです。
2023 年 5 月に 1 泊滞在
BullWalkerBeanからの返信 (投稿日 : 2023 年 5 月 29 日)
誠にありがとうございます。またのご宿泊をお待ちしております。

10/10 (非常に良い)

Kevin

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Historic. Very glad to spend the night.
2024 年 5 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 5 月 27 日)
Thank you for taking a moment to share your experience at The El Rancho Hotel. We are so pleased to hear you found our Hotel to your liking. We look forward to welcoming you back again soon. :)

8/10 (良い)

Wendy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Geraldine

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It’s a fun hotel. Restaurant was a bit disappointing, it took over 30 minutes to get our drinks and over one hour for our food. The food was very disappointing too. The rooms are great.
2024 年 5 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 5 月 28 日)
Thank you for taking a moment to share your experience at El Rancho Hotel. We are so pleased to hear you found our Hotel to your liking. We look forward to welcoming you back again soon.

10/10 (非常に良い)

Simon

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The atmosphere and decoration of the main El Rancho building was amazing and the theming for the route 66 motel room (in which we stayed) was great. At the time of booking we unaware that selecting the route 66 themed suite would result in you not actually staying the the main El rancho building. Food and drinks in the restaurant was good. Negatives are the motel room was not supplied with a hairdryer, which when items such as a working record player was evenprovided, it seemed odd this basic item was missing. The room itself suffered badly from noise from the hotel car park and the main road. Don't expect for it to get quiet until close to midnight and if you are a light sleeper you will struggle. The door to the room had a noticable gap between the door and frame which i believe contributed to this issue. Considering the room was high spec, well themed, this issue was annoying. Parking was also an issue. It is very busy with both hotel guests and people visiting/eating at the restaurant so it was a struggle to find parking.
2024 年 5 月に 1 泊滞在

6/10 (普通)

JAMES、Aledo

家族旅行
良かった点 : 清潔度、スタッフとサービス
Wasn't all that
2024 年 5 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 5 月 25 日)
Thank you for taking the time to provide valuable feedback about our Hotel. We apologize that your experience was less than ideal, and we hope you'll give us another chance to prove ourselves. Please contact us at asherman@elranchohotelgallup.com to further discuss your experience further.

10/10 (非常に良い)

Larry

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Route 66 stop for sure
2024 年 5 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 5 月 25 日)
Thank you for taking a moment to share your experience at El Rancho Hotel. Our team is so glad to hear that you enjoyed our Hotel. We look forward to seeing you again soon.

8/10 (良い)

Denise

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very unique place with a lot of history
2024 年 5 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 5 月 25 日)
Thank you for taking the time tp provide valuable feedback about our Hotel. We apologize that your experience was less than ideal, and we hope you'll give us another chance to prove ourselves. Please contact asherman@elranchohotelgallup.com to discuss your experience further.

10/10 (非常に良い)

Anna、Las Cruces

2024 年 5 月に 1 泊滞在
El Rancho Front Deskからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking a moment to share your experience at The El Rancho Hotel. We are so pleased to hear you found our hotel to your liking. We look forward to welcoming you back again soon.

10/10 (非常に良い)

Robert、The Woodlands

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
Unique western themed hotel,with wonderful decor. Hotel staff excellent. Was not sure how quiet it would be as our room faced the main foyer- it was totally quiet. Room was very compact but not uncomfortably so. They have a restaurant and a lively bar. The restaurant food was very good once we got it; but the kitchen was painfully slow for both dinner and breakfast - 40 minutes from seating to receipt of food in a nearly empty restaurant.
2024 年 5 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for taking the time to provide valuable feedback about our restaurant. We apologize that your experience was less than ideal, and we hope you'll give us another chance to prove ourselves. Please contact us at El Rancho Hotel to discuss your experience further. Again Thank you so much and enjoy your day :)

10/10 (非常に良い)

Jim

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Definitely my favorite hotel here we go through Gallup, New Mexico. This is your stop great atmosphere.
2024 年 5 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 5 月 20 日)
Thank you for taking a moment to share your experience at The El Rancho Hotel. Our team is so glad to hear that you enjoyed your stay. We look forward to seeing you again soon.

10/10 (非常に良い)

Laura

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Super cute place with so much history! Definitely will be staying again when I pass through.
2024 年 5 月に 3 泊滞在
El Rancho Front Deskからの返信 (投稿日 : 2024 年 5 月 22 日)
Hi Laura, we thank you for choosing us for your traveling needs! We're glad to hear that you were satisfied with your experience. We look forward to welcoming you back to The El Rancho in the near future! :)

6/10 (普通)

sharon

良かった点 : 清潔度、スタッフとサービス
I was not happy that there was no television service as I wanted to watch the Hockey Play-offs. This would influence my next choice of hotel.
2024 年 5 月に 2 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 5 月 21 日)
We're so sorry to hear hat your experience did not meet out standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future. We hope you'll reach out to The El Rancho Hotel to discuss your experience in more detail.

10/10 (非常に良い)

Yongtong

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Stylish, clean, friendly.
2024 年 5 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 5 月 17 日)
Thank you for taking a moment to share your experience at The El Rancho Hotel. We are so pleased to hear you found our hotel to your liking. We look forward to welcoming you back to again soon.

10/10 (非常に良い)

Lane、Moab

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Our Ronald Reagan suite, for the money really needed a new tub. It looked like they tried to spray paint the enamel tub and half of it fell off making the tub/shower look very dirty. I didn't want to evan stand in it to shower. What made it worse, its a jet tub which i was locking forward to after a 7 hour drive
2024 年 5 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 5 月 17 日)
Thank you for taking a moment to share your experience at El Rancho Hotel. We are so pleased to hear you found our Hotel to your liking. We regret that your experience did not meet your expectations and have shared your feedback with our team.

10/10 (非常に良い)

CAROL

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Lovely historical place on Route 66
2024 年 5 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 5 月 17 日)
Thank you for taking a moment to share your experience at El Rancho Hotel. We are so pleased tp hear you found our hotel to your liking. We look forward to welcoming you back again soon.

10/10 (非常に良い)

Mike

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very well maintained older hotel
2024 年 5 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 5 月 16 日)
Thank you for providing feedback on your recent experience at the El Rancho Hotel. We take pride in providing a clean and comfortable space for all of our guests, so our team appreciates that you noticed. We look forward to seeing you again soon.

10/10 (非常に良い)

Randy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Front deskからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for choosing us for your traveling needs. We're glad to hear that you were satisfied with your experience. We look forward to welcoming you back to The El Rancho in the near future.

10/10 (非常に良い)

Ian

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great old style hotel with plenty of interesting movie memorabilia, decent bar and restaurant.
2024 年 5 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for choosing us for your hospitality needs. We're glad to hear that you were satisfied with your experience. We look forward to welcoming you back to the El Rancho Hotel in the near future.

10/10 (非常に良い)

Emma

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Best hotel in town!! Great atmosphere. Small but comfortable rooms and friendly staff. Highly recommend.
2024 年 5 月に 1 泊滞在
Front deskからの返信 (投稿日 : 2024 年 5 月 14 日)
Thank you Emma! For sharing a review of your recent experience. Our team here at The El Rancho Hotel is committed to providing high-quality customer service, and we're thrilled to hear that we made a good impression on you. We hope you'll visit us again soon.

10/10 (非常に良い)

Julian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Front deskからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for taking a moment to share your experience at The El Rancho Hotel. Our team is so glad to hear that you enjoyed your stay. We look forward to seeing you again soon

10/10 (非常に良い)

Jeremiah

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is a gem of a historic hotel. The bar, restaurant, and gift shop are all worth a visit, too. Friendly staff throughout and attention to detail everywhere, along with clean rooms. I wish there were more historic hotels like this one out on the road.
2024 年 5 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 5 月 24 日)
Thank you for taking a moment to share your experience at El Rancho Hotel. We are so pleased to hear you found our Hotel to your liking. We look forward to welcoming you back again soon. Enjoy your day :)

10/10 (非常に良い)

Valer

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Well worth my one night that I spend with them. Happy to use their services again.
2024 年 5 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you for sharing a review of your recent experience. Our team here at the El Rancho Hotel is committed to providing high-quality service, and we're thrilled to hear that we made a good impression on you. We hoe you'll visit us again soon!

10/10 (非常に良い)

adrian

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great staff, iconic property rich with history, comfortable room, reasonable price. Thoroughly recommended. A special thank you to the lady on reception who couldn’t have been more helpful.
2024 年 5 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 5 月 9 日)
Thank you for sharing a review of your recent experience. Our team here at El Rancho Hotel is committed to providing high-quality customers service, and we're thrilled to hear that we made a good impression on you. We hope you'll visit us very soon.

10/10 (非常に良い)

Rockford

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wonderful environment, full of historical and unique memories from the days of old. I only wish i new they had the John Wayne suite ♡
2024 年 5 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 5 月 9 日)
Thank you very much for taking a moment to share your experience at El Rancho Hotel. We are so pleased to hear you found our historical hotel to your liking. We look forward to welcoming you back again soon.

10/10 (非常に良い)

Juliana

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great movie memorabilia and decor! Restaurant food was very yummy. Friendly staff!
2024 年 5 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 5 月 8 日)
Thank you for taking a moment to share your experience at The El Rancho Hotel. We are so pleased to hear you found our Staff and our restaurant to your liking. We are committed to providing high-quality customer service. We also look forward to welcoming you back again soon. Enjoy your day :)

10/10 (非常に良い)

Catherine

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We're so glad we finally had a chance to stay at El Rancho Hotel in Gallup. As old movie fans (the movies *and* us) it was a delightful stay. Good restaurant, too! We will be back.
2024 年 4 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 5 月 8 日)
Thank you for taking a moment to share your experience at El Rancho Hotel. We are so pleased to hear you found our restaurant and old western style designs. We look forward to welcoming you back again soon.

8/10 (良い)

jeff

良かった点 : スタッフとサービス、施設のコンディションと設備
We showed up hours late and our room was still not ready or clean....good news is young lady at front desk was very quick to find us another room
2024 年 5 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 5 月 8 日)
Thank you for leaving a review of your recent experience at The El Rancho Hotel, we are glad to know your issue was resolved in a timely manner. We value all guests and customers so we thank you for your valuable feedback. We look forward to welcoming you back again soon! (:

10/10 (非常に良い)

Deborah、OAK RIDGE

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved this hotel. It exceeded our expectations. My husband and I stayed 1 night and had dinner and drinks. Steaks were exceptional, and they had a nice outside patio to sit and drink as well as a lounge. The gift shop had some beautiful jewelry and gifts. The room is small but very clean and comfortable. Want to stay again when we travel that direction in the future.
2024 年 4 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for talking taking a moment to share your experience at El Rancho Hotel. We are so pleased to hear you found our Restaurant, patio, and gift shop to your liking. We look forward to welcoming you back again soon. Have a Great day.

2/10 (非常に不満)

Edward

カップルで旅行
A/c didn’t work.. says mini fridge and had none.. looks good but this place was a BIG disappointment for what you pay…
2024 年 5 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 5 月 3 日)
Thank you for taking the time to provide valuable feedback about our A/C. We apologize that your experience was less than ideal, and we hope you'll give us another chance to prove ourselves. Please contact us at El Rancho Hotel to discuss your experience further.

10/10 (非常に良い)

Joseph

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you very much for taking a moment to share your experience at El Rancho Hotel. We are so pleased to hear you found everything to liking. We look forward to welcoming you back again soon.

10/10 (非常に良い)

joe

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very nice Very clean
2024 年 5 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 5 月 3 日)
Thank you for taking a moment to share your experience at The El Rancho Hotel. We are so pleased to hear you found your stay to your liking. We look forward to welcoming you back again soon.

10/10 (非常に良い)

Barbara

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property is truly a hidden gem. I definitely have it on my list when I return back to New Mexico. From the history to the wonderful accommodating staff, we had an awesome stay. Thank you!
2024 年 4 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you for taking a moment to share your experience at El Rancho Hotel. We are so pleased to hear you found your stay to your liking. We look forward to welcoming you back again soon.

8/10 (良い)

joy

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very interesting quick stop Food was goodies…room we had adorable
2024 年 4 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you for the great review! We strongly believe that fresh, high-quality ingredients make all the difference, and we agree that you can't go wrong with the ribs. Our BBQ sauce is mouthwaterly good, isn't it? Next time, maybe give the BBQ chicken a try. See you soon again.

10/10 (非常に良い)

Beth

2024 年 4 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for taking a moment to share your experience at The El Rancho Hotel. We are so pleased to hear you found our Hotel to your liking. We look forward to welcoming you back again soon.

10/10 (非常に良い)

Melanie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very unique and historic property! We really enjoyed walking around inside and getting a glimpse of the past! Amazing fireplace in the lobby!
2024 年 3 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you for taking a moment to share your experience at El Rancho Hotel . We are so pleased to hear you found our fireplace to your liking. We look forward to welcoming you back soon again.

8/10 (良い)

J.

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Quiet, nice restaurant within,
2024 年 4 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you for taking the time to share your experience at El Rancho Hotel is committed to providing high-quality service to all our guests . We hope you see you soon.

10/10 (非常に良い)

Frank

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
we had fun and a good meal.
2024 年 4 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you for the great view! We strongly believe that fresh, high-quality ingredients make all the difference, and we agree that you can't go wrong with the ribs. Our BBQ sauce is mouth watery good, isn't it? Next time, maybe give the BBQ chicken a try. See you soon again.

10/10 (非常に良い)

Grant

2024 年 4 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 5 月 17 日)
Thank you for taking a moment to share your experience at The El Rancho Hotel to your liking. We look forward to welcoming you back again soon.

10/10 (非常に良い)

Beth

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very friendly staff!
2024 年 4 月に 1 泊滞在
Front deskからの返信 (投稿日 : 2024 年 4 月 26 日)
Thank you for sharing a review of your recent experience at The El Rancho Hotel is committed to providing high quality customer service, and we're thrilled to hear that we made a good impression on you. We hope you'll visit us again soon.

10/10 (非常に良い)

Helena

2024 年 4 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 4 月 25 日)
Thank you for taking a moment to share your experience at El Rancho Hotel. We are pleased to hear you found our services to your liking. We look forward to welcoming you back again.

10/10 (非常に良い)

Bonnie

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I really enjoyed my stay in the Doris Day room. The room was small, but very comfortable. The staff - every single one I encountered - were friendly and helpful. They brought me a fan (i have a bit of an addiction to fan noise to sleep by.) The restaurant on property was great and it was all very easy to access from I40, not to mention considerably less expensive than the Best Western , which sits practically in the parking lot of El Rancho. I enjoyed the water wheel in the dining room and the sweet selection and reasonable prices in the gift shop.
2024 年 4 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 4 月 24 日)
Thank you for taking a moment to share your experience at El Rancho Hotel. We are so pleased to hear you found our customer service to your liking. We look forward to welcoming you back again soon.

8/10 (良い)

Paul

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Vintage hotel with limited amenities like no a/c, and tiny rooms but also lots of charm in style of old west and Hollywood icons who stayed there when shooting movies in the area. Dozens of autographed photos on walls of two story lobby plus attached restaurant and gift shop. Quirky but different than your usual inns if you can put up with room bathroom about the size of a restroom on an airplane
2024 年 4 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 4 月 24 日)
We very much appreciate your comments regarding your stay at El Rancho Hotel. I will be sure to share your feedback with our team. It is our hope that you will give us the opportunity to better serve you in the near future.

10/10 (非常に良い)

Robert

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quaint, quiet and most of all, very comfortable beds. Pictures abound the walls of celebs that have visited the El Rancho and to think I stayed in the same hotel that many of them had at one time. They had a fantastic gift shop there, a nice bar and a great restaurant on site. Highly recommended.
2024 年 4 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 4 月 24 日)
Thank you for leaving a review of your recent visit to The El Rancho Hotel. We're delighted to hear that you had a positive experience. We look forward to welcoming you back again soon! (:

8/10 (良い)

Alan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Would have been nice to know that we would not be staying in the original hotel but was put in a room in the hotel across from the El Rancho. Should have been given the choice when we reserved the room.
2024 年 4 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 4 月 24 日)
Thank you for recent review. We regret that we did not deliver our usual standard of services. Our team here at El Rancho Hotel is committed to providing high-quality customer service to all of our guests. We hope to see you again in the near future.

2/10 (非常に不満)

Maria

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Do not stay here. Hard pass. Don’t do it. Visit the bar etc and then leave. Do not stay here.
2024 年 4 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 4 月 24 日)
Thank you for taking the time to provide valuable feedback about our El Rancho Hotel. We apologize that your experience was less than ideal, and we hope you'll give us another chance to prove ourselves. Please contact us back to discuss your experience further.

10/10 (非常に良い)

carol

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Traditional
2024 年 4 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 4 月 21 日)
Thank you for sharing a review of The El Rancho Hotel. We hope you will be back to visit again soon. (: