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ゴールムア インの口コミ

4 out of 5
ゴールムア イン
9001 W.Sand Hill Rd, Galena, IL

口コミ

8.8

非常に良い

評価 10 - 574 件の口コミ中 293 件が非常に良い" "
評価 8 - 574 件の口コミ中 196 件が良い" "
評価 6 - 574 件の口コミ中 54 件が普通" "
評価 4 - 574 件の口コミ中 27 件が不満" "
評価 2 - 574 件の口コミ中 4 件が非常に不満" "

8.8/10

清潔度

9.2/10

スタッフとサービス

9.2/10

設備とサービス

8.6/10

施設のコンディションと設備

9.6/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
お部屋にジャグジーがあり、入りながら夕日を見れてとてもリラックス出来ました。 ルームサービスのチャージもコロナ下のためなく、お部屋でゆっくり食べれてとてもいい旅行になりました。 ルームサービスのチャージについて、フロントからなしと告げられていましたが、伝票にはチャージが入っており、翌日、フロントに問い合わせましたが前日の方と異なっており、とりあえず払いましたが、旅行から帰るとチャージ分、返金するとメールが来ていました。 対応にも満足です。
2020 年 10 月に 1 泊滞在
bからの返信 (投稿日 : 2020 年 11 月 3 日)
sorry but I cannot read this. Thank you for your feed back.

10/10 (非常に良い)

Kelsee

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful property. Especially liked the fireplace and bathtub. Staff was nice (they even jumped my car), and the in-room gourmet breakfast was beautiful and delicious. It was a wonderful stay.
2023 年 10 月に 2 泊滞在

10/10 (非常に良い)

Valerie

カップルで旅行
Staff was very helpful and friendly. Our entire visit was great. Beautiful bed and breakfast inn with a great location for beautiful scenery. The inn’s restaurant had fine dinning with a beautiful sunset view. Food was excellent.
2023 年 10 月に 3 泊滞在

10/10 (非常に良い)

Ann Marie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A romantic getaway
The Goldmoor Inn was a beautiful, quaint romantic place to enjoy the fall colors. The restaurant was fabulous and the owner of the Inn came to each table and checked in with each guest during dinner. Service was top notch. We stayed in the turret room and absolutely LOVED it!!! Breakfast was served in our room and was delivered on time with attention to every detail. We will definitely return. Thank you for a wonderful getaway.
Our breakfast was served here every morning in our room
The bedroom was very spacious and the views were spectacular
A big soaker tub looking at the fireplace added to the romantic ambiance.
2023 年 10 月に 2 泊滞在

10/10 (非常に良い)

Jose

カップルで旅行
良かった点 : 設備とサービス、施設のコンディションと設備
Amazing
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Elizabeth

良かった点 : 清潔度、スタッフとサービス、客室の快適度
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Greg

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 2 泊滞在

10/10 (非常に良い)

Bret

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Epic Fall Getaway
2023 年 10 月に 1 泊滞在
bからの返信 (投稿日 : 2023 年 10 月 12 日)
Thank you for your nice comments. We are glad you enjoyed

10/10 (非常に良い)

Craig

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Great place for a weekend getaway
2023 年 10 月に 2 泊滞在

10/10 (非常に良い)

Eileen

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Wonderful experience!
2023 年 10 月に 2 泊滞在
bからの返信 (投稿日 : 2023 年 10 月 12 日)
Eileen, thank you for your nice comments.We are delighted that you enjoyed your stay.

6/10 (普通)

Oscar

カップルで旅行
良かった点 : 清潔度、設備とサービス
The hotel was beutiful, rooms where clean, and its location was nice & quiet. My only concern was dinner, it took a while to be served on and food to be delived. The place was not full or busy, short on staff? Maybe.
2023 年 9 月に 2 泊滞在
bからの返信 (投稿日 : 2023 年 10 月 12 日)
dear Oscar, thank you for your feed back.

10/10 (非常に良い)

Jennifer

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Chef's Quarters
We enjoyed our weekend getaway. Breakfast was great. Our restaurant meal was quite tasty and the dirty martinis were excellent! Nothing bad to say about this place
2023 年 9 月に 3 泊滞在
bからの返信 (投稿日 : 2023 年 10 月 12 日)
Dear Jennifer thank you for sharing your experience.

8/10 (良い)

Ana

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice and romantic place to stay for a weekend getaway. The service was great, people are nice!
bからの返信 (投稿日 : 2023 年 10 月 12 日)
Ana, thank you for your comments

10/10 (非常に良い)

Ariel

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We love it here! Who wouldn't want to stay in a beautiful castle like setting with the most breathtaking viewa in town.
2023 年 7 月に 3 泊滞在
bからの返信 (投稿日 : 2023 年 10 月 12 日)
Ariel, thank you for your comments. We are delighted that you enjoyed our beautiful setting and views.

10/10 (非常に良い)

Jon

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Was a perfect getaway and relaxing
2023 年 8 月に 2 泊滞在
bからの返信 (投稿日 : 2023 年 10 月 12 日)
Jon, thank you for sharing your thoughts

10/10 (非常に良い)

Daniel

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very relaxing. Loved having bfast out on the porch. Waterfall shower very fun. Should have had instructions on how much coffee to put in for how many cups of water. I guessed and made motor oil.
2023 年 8 月に 2 泊滞在
bからの返信 (投稿日 : 2023 年 10 月 12 日)
Daniel, sorry for the motor oil, point well taken . We appreciate your feed back and are delighted that you enjoyed your visit.

10/10 (非常に良い)

Asif

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great and beautiful
2023 年 8 月に 1 泊滞在
bからの返信 (投稿日 : 2023 年 10 月 12 日)
Asif, thank you for your nice comments.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 7 月に 2 泊滞在

10/10 (非常に良い)

Thomas

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 7 月に 3 泊滞在

10/10 (非常に良い)

patrick

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 7 月に 1 泊滞在

10/10 (非常に良い)

Ventura

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The customer service was great!
2023 年 7 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Goldmoor Inn delivers on everything.
Fantastic place to stay! Clean, great service, convenient drive to area attractions, but secluded enough and quiet for relaxing evenings/nights. Wonderful higher-end restaurant at must if you stay there, and great breakfast served in your room every morning. Definitely will stay there again if we're back in the area.
2023 年 7 月に 4 泊滞在

10/10 (非常に良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beautiful and relaxing weekend getaway
This was my wife and I’s first trip out to Galena, we were celebrating our 10 year anniversary. It was beautiful! The Goldmoor Inn was gorgeous, cozy, and private. The view of the grounds from our cabin was the best. It was such a nice relaxing getaway from the kids! Highly recommend!
2023 年 6 月に 2 泊滞在

10/10 (非常に良い)

Jeff

良かった点 : 清潔度、スタッフとサービス
2023 年 6 月に 1 泊滞在

10/10 (非常に良い)

Vanessa

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everything was perfect. The suite, food, and service was exceptional. My husband and I looking forward to going back.
2023 年 6 月に 2 泊滞在

10/10 (非常に良い)

Sarah

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Was clean, quiet, staff was very knowledgeable about area. Breakfast in your room is delicious, extravagant and on time. Private balcony was beautiful. Hot tub was clean. Not one thing to complain about.
2023 年 6 月に 2 泊滞在

10/10 (非常に良い)

reggie

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Extremely peaceful and comfortable! Great weekend getaway that was fantastically relaxing!
2023 年 5 月に 2 泊滞在
bからの返信 (投稿日 : 2023 年 6 月 3 日)
Dear Reggie, thank you for sharing your Goldmoor experience. We hope you will visit again

10/10 (非常に良い)

Daniel

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice tub in room with fireplace and a view. Beautiful place, people, and views. Dont miss this gem. Thx
2023 年 4 月に 1 泊滞在
bからの返信 (投稿日 : 2023 年 6 月 3 日)
Dear Daniel, thank you for your nice review. We are delighted that you enjoyed your stay.

8/10 (良い)

Dawn

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Stayed at the log cabin and very nice and comfortable.
2023 年 3 月に 2 泊滞在
bからの返信 (投稿日 : 2023 年 4 月 4 日)
Thank you for your nice comments. i would be curious why you did not rate a 5

10/10 (非常に良い)

Gabriele

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I stayed in one of the cabins. It was clean, well maintained, and very comfortable. I loved that they brought breakfast to me each morning! Staff was very friendly and helpful.
2023 年 3 月に 2 泊滞在
bからの返信 (投稿日 : 2023 年 4 月 4 日)
Thank you for your nice review. We appreciate all feedback.

6/10 (普通)

Joanna

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The owners were very friendly. The spa staff was wonderful and the massage was the best one I've had in awhile. The room was clean and spacious. The tub and the view was amazing. However, with the price of it all there is only one reason I wouldn't go back. The Food. I do not like giving a bad review unless I truly believe I can't find any positive feedback. And here I unfortunately cannot. The breakfast: I got on day one. It is delivered to the room, which is nice, but it was really bad. It was French toast with allegedly fresh peaches, blueberries, a yogurt parfait and bacon. All of these things I serve in my own restaurant. None of it executed properly. The French toast had too much egg wash in my opinion so it had these gummy edges around it. The peaches smelled like fish. Either they were not stored properly or they touched raw seafood. Neither of which is okay. The Blueberries were not picked through, there were quite a few bad ones. The yogurt parfait was going untouched because... bad fruit. The bacon was terribly overcooked. I went to pick a piece up and it shattered. I quickly gave up home and drove into town where lucky Galena Bakehouse saved the day. The dinner: I could go on for days but I only have so many words left. Long story short everything was underseasoned, the sides were grossly small portions. The wellington was terrible, i had to send it back once. The second time was hardly "better". It all smelled off and didn't taste any better. Dissatisfied.
2023 年 2 月に 3 泊滞在
bからの返信 (投稿日 : 2023 年 4 月 4 日)
Dear guest I am sorry that the food portion of your stay were unacceptable. I hope you mentioned it when you were there so that we could take corrective actions.

10/10 (非常に良い)

THOMAS

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 2 月に 2 泊滞在
bからの返信 (投稿日 : 2023 年 4 月 4 日)
Thank you for your nice rating

10/10 (非常に良い)

Carrie

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
We loved our stay here! We booked a last minute trip to go skiing, and this was a great choice for our stay! The staff was so helpful and friendly, and the food was amazing! The Inn was also very close to the ski resort which was so convenient.
2023 年 1 月に 2 泊滞在

10/10 (非常に良い)

Mihaela

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely property with very friendly and professional staff. Minutes away from the Chestnut mountain sky area
2023 年 1 月に 3 泊滞在

6/10 (普通)

Lisa

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
It was a beautiful cabin, however first night there took a shower and no hot water. Warm at best. Closet door was broke, would not shut all the way, painters tape still on ceiling trim, hot tub not cleaned, when i addressed these issues they said management was going to get ahold of me, they did not. For the price of the cabin i thought it would be better
2023 年 1 月に 2 泊滞在

10/10 (非常に良い)

Samir

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Loved it, and can’t recommend it enough
We loved our stay. The food was exquisite. Clearly, a lot of thought went into every detail of the hotel, and making their guests feel comfortable in every possible way.
2023 年 1 月に 1 泊滞在

10/10 (非常に良い)

Mike

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2022 年 12 月に 1 泊滞在

10/10 (非常に良い)

Mark

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beautiful, cozy, and clean--perfect in every way!
We stayed in their English Cottage -- it was beautiful, clean, cozy, warm, and wonderful in every way! A beautiful view of the valley was our treat every time we looked out the window! We enjoyed the fireplace giving our stay physical warmth and warmth of heart! The Christmas music piping through our TV was heart-warming, too! The breakfast brought to us each morning at the time we specified was a delicious treat, and the restaurant on the property had food that was to-die-for, in our opinion! This location was about 15 minutes away from downtown Galena, providing for us the quiet of the country at night and close access to shopping and eating during the day! Just all-in-all -- a beautiful, wonderful stay! We were satisfied in every way! Thank you, Goldmoor!
2022 年 12 月に 2 泊滞在

10/10 (非常に良い)

Katherine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Magical Surroundings
First time here. Beat my expectations, and from the reviews I read, I had high expectations. This would be a good place to come with another couple because there are so many conversation areas that are nearly private. Many nice touches including warming bars for towels. Restaurant on site is a plus.
2022 年 12 月に 1 泊滞在

10/10 (非常に良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Anything needed is taken care of
Great stay was a great experience. They thought of everything in room. Even had ice in bucket waiting! They also have charging stations for electric vehicles
2022 年 11 月に 1 泊滞在

10/10 (非常に良い)

Joseph

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Secluded and quiet with fine dining. Perfect place to get away from a hectic life.
2022 年 11 月に 2 泊滞在

2/10 (非常に不満)

Ashley

グループ旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス
I’m not sure how these owners call themselves innkeepers. They were rude and not involved in helping with my sisters wedding. They did not communicate well with times of events. Clearly not interested in having weddings like it is advertised on their site. The food was mediocre each morning at best. The dinner at the wedding was anything but spectacular…I could have made it at home. Not what I was expecting from a 4 star hotel. Especially for the outrageous prices they charge. If I wanted French toast and waffles for breakfast I would have went to ihop and it probably would have been better. Take your money elsewhere for a wedding and an overnight stay!! Birget and Slobo should be ashamed of themselves!!!
2022 年 9 月に 2 泊滞在

4/10 (不満)

DAVID、Barrington Hills

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Who enjoys to to be woken in middle of night by freight trains?
2022 年 9 月に 2 泊滞在

10/10 (非常に良い)

Kamila

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2022 年 9 月に 3 泊滞在

10/10 (非常に良い)

Charlene

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful Inn with breathtaking views of the river. The room was huge and very comfortable. We enjoyed to hot tub overlooking the river while the fireplace was on. The breakfast was delicious. We enjoyed drinks at the bar and they have a 5 star restaurant on site. The owner and staff were very friendly. I highly recommend staying at Goldmoor Inn to make any occasion special.
2022 年 9 月に 2 泊滞在

10/10 (非常に良い)

Courtney

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful Property, spacious room, good breakfast. Very enjoyable stay.
2022 年 8 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Couples retreat
The Goldmoor was a great place for a couple's getaway. The griunds are well kept and the hotel is well appointed and serene.
2022 年 8 月に 2 泊滞在

10/10 (非常に良い)

Dean

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
My wife and I had a wonderful stay. The staff was so friendly and the cottage was extremely nice. Clean as well. We enjoyed a couples massage and a great dinner prepared by chef Brandon who is awesome.
2022 年 8 月に 1 泊滞在

10/10 (非常に良い)

Alla

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great quite place! Very friendly and accommodating personal! It was very nice to meet and have a pleasant conversations with owners. Restaurant is excellent! Definitely would recommend this property!
2022 年 7 月に 4 泊滞在