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"Really great staff. Nice room with a beautiful view. Very nice baths. Wonderful service. Shuttle service was great. English speaking staff. "

"Clean room & good service."

"Very nice hotel with excellent dinner and breakfast..we were served by a staff name RINA…she is extremely polite, cheerful and very friendly…she even personally wrote a goodbye card to me… that’s was very thoughtful and really appreciate her service. Will definitely stay again if I am going to be in Yamagata…it’s like coming home….thank you once again"

"Excellent service and amenities. Very relaxing."

"I like the location very much. Next to a railway station but also with a residential area nearby. There are mountains in the background"

"Our room was spacious and clean. The staff were always polite and courteous. The included breakfast and free parking were a big plus too!"

"Bathroom too small for us b/c we are TALL"

"Hotel and room good, has everything need, close to the station. The only thing was hard pillows and need to get a different pillow from reception. There only a few pillows so not enough for all rooms. Better to have a softer pillow in room anyway."

"Great ryokan with lovely onsen. Water was very hot but relaxing. Half board banquet style meals were a lot of fun along with wearying the traditional Japanese clothing. Lots of selection and different kinds which was nice. Room was huge and the outdoor tub was lovely. Recommended for sure. "