「Had stayed in this hotel twice. Each visit was pleasant. Friendly staff, Linda. She accommodating & welcomes us with a smile and professionalism. Will return again when I go visit my son. Being close to Costco is a plus. Thank you. 」
「Hotels did not confirm booking with hotel. The itinerary was not in the system. The front desk staff was kind and helpful. Hotels service phone number is not readily available on site. AI was not programmed to help. 50 minute check-in was not appreciated. Resolved by requesting a refund which was performed timely.」