バー (施設内)

ラディソンホテルフォートワースノース-フォッシルクリークの口コミ

3.5 out of 5

口コミ

7.6

良い

評価 10 - 1171 件の口コミ中 482 件が非常に良い" "
評価 8 - 1171 件の口コミ中 272 件が良い" "
評価 6 - 1171 件の口コミ中 177 件が普通" "
評価 4 - 1171 件の口コミ中 107 件が不満" "
評価 2 - 1171 件の口コミ中 133 件が非常に不満" "

7.8/10

清潔度

8.2/10

スタッフとサービス

7.6/10

設備とサービス

7.2/10

施設のコンディションと設備

7.8/10

環境への配慮

口コミ

4/10 (不満)

Jayne

カップルで旅行
The rooms are dated. Toilet did not flush fully. Had to repeat several times. Shower curtain was a pain. Molded vent in the shower. Bathroom door didn’t close. A/c system was damp in area around sys. Hallways were dark and carpet was not pleasant. Room at the far end was slit if walking.
2024 年 5 月に 2 泊滞在
Front Desk Teamからの返信 (投稿日 : 2024 年 5 月 27 日)
We apologize for the inconveniences you experienced during your stay. Your feedback is valuable to us, and we'll address these issues promptly to ensure a better experience for future guests. Thank you for bringing these concerns to our attention.

8/10 (良い)

Sandra

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
For my 1st time at this here my experience was good. The rooms were clean and the beds were comfortable. Anna at the front desk was amazing. She was so helpful.
2024 年 5 月に 2 泊滞在
Front Desk Teamからの返信 (投稿日 : 2024 年 5 月 27 日)
Thank you for sharing your experience! We're thrilled to hear that you enjoyed your first stay with us. We'll make sure to pass along your kind words to Anna. We look forward to welcoming you back soon!

6/10 (普通)

Jennifer

気になった点 : 清潔度、施設のコンディションと設備
2024 年 5 月に 3 泊滞在
Front Desk Teamからの返信 (投稿日 : 2024 年 5 月 25 日)
We're sorry to hear about your experience. We appreciate your feedback and will use it to improve.

10/10 (非常に良い)

Brandon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
;)
2024 年 5 月に 1 泊滞在
Front Desk Teamからの返信 (投稿日 : 2024 年 5 月 24 日)
Looks like you had a good stay! Thank you for leaving a review and we hope to have you back again soon

2/10 (非常に不満)

Bobbette、New BRAUNFELS

カップルで旅行
気になった点 : 設備とサービス
My husband became suddenly ill and I tried to cancel our room and they will not give us a refund
2024 年 5 月に 1 泊滞在
Front Desk Teamからの返信 (投稿日 : 2024 年 5 月 19 日)
Thank you for your feedback. We are truly sorry to hear about your husband's sudden illness and hope he is feeling better now.As much as we empathize with your situation, our policy, as stated in the terms of the pre-paid reservation, does not allow for refunds for cancellations made less than 24 hours before arrival. This policy ensures that we can manage our reservations effectively and maintain the quality of service for all our guests.We appreciate your understanding and hope to have the opportunity to welcome you in the future under better circumstances.

4/10 (不満)

Michele

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Not one room ready for check in at 3:21pm even though check in time is 3pm. Smells bad. Saw a roach on the floor. This is a run down area with people lingering around all day and night outside the building. Housekeepers propped the door open so anyone could walk in without a card. Shuttle on runs on weekends. Will not return. Only positives were comfortable bed and hot water.
2024 年 5 月に 3 泊滞在
Front Desk Teamからの返信 (投稿日 : 2024 年 5 月 20 日)
Thank you for your feedback. We apologize for the inconveniences you experienced during your stay. We are actively addressing the issues you mentioned, including ensuring rooms are ready by check-in time, improving cleanliness, and enhancing security measures.We’re glad to hear you found the bed comfortable and enjoyed the hot water. Your feedback is invaluable as we strive to improve our services. We hope you'll consider giving us another chance in the future.

10/10 (非常に良い)

Maria

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Front Desk Teamからの返信 (投稿日 : 2024 年 5 月 17 日)
Looks like you had a good stay! Thank you for leaving a review and we hope to have you back again soon

6/10 (普通)

Joshua

良かった点 : 清潔度、スタッフとサービス
2024 年 5 月に 4 泊滞在
Ashley Hensonからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for taking the time to share your feedback. We appreciate your honesty and would love to learn more about your experience. If there's anything specific that we can improve upon or any issues you encountered, please let us know. Your satisfaction is our top priority, and we're committed to making your next experience even better.

6/10 (普通)

Ana

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The room was unclean, the microwave has food inside from the last guest and the carpet wasn't vacuum
2024 年 5 月に 2 泊滞在
Ashley Hensonからの返信 (投稿日 : 2024 年 5 月 15 日)
We're genuinely sorry to hear about your disappointing experience. Cleanliness is a top priority for us, and we apologize for falling short of your expectations. Rest assured, we're addressing this with our housekeeping team to ensure that such oversights do not happen again. Your feedback is invaluable in helping us improve, and we hope you'll give us another chance to provide you with the exceptional stay you deserve.

2/10 (非常に不満)

Caleb

カップルで旅行
This is the worst hotel experience I ever had. I’m a truck driver here for work. Went to the front desk for a fork early Sunday morning at 1:30am. They were out of spoon and forks. Lady was not professional at all ,not even in uniform. Microwave to my room didn’t work. Elevators are old. Had to keep resetting key card. Whole room was a disappointment. Paid 400 for the room couldn’t get a decent tv. Bed sheets don’t fit the bed. Overall 0 stars.
2024 年 5 月に 3 泊滞在
Front Desk Teamからの返信 (投稿日 : 2024 年 5 月 13 日)
We are deeply sorry to hear that your stay fell short of expectations and that you encountered several issues during your time with us. Rest assured, we take your feedback seriously and are committed to addressing the concerns you raised. We apologize for any inconvenience caused by the lack of utensils and the non-functional microwave in your room. Additionally, we apologize for any inconvenience caused by the key card and room amenities. Your comments regarding the professionalism of our staff and the condition of our facilities are also noted, and we will take steps to ensure improvements are made. We understand your frustration and disappointment, and we sincerely apologize for any inconvenience you experienced. We hope you will consider giving us another opportunity to provide you with a more positive experience in the future.

6/10 (普通)

Alma

家族旅行
We have stayed here more than a couple of times. We were not satisfied with the room we got this time. The toilet didn’t work properly, the tub water did not drain properly. When they cleaned our room they left us 1 towel for my husband and I. No soap to wash our hands, so we used the body wash as hand soap. We were really disappointed this time around.
2024 年 5 月に 2 泊滞在
Front Desk Teamからの返信 (投稿日 : 2024 年 5 月 13 日)
We sincerely apologize for the disappointing experience you had during your recent stay with us. It's concerning to hear that the room cleanliness and amenities fell short of your expectations, especially considering your loyalty as returning guests. Please know that this does not reflect the high standards we aim to uphold. Your feedback is invaluable, and we will address these issues immediately to ensure they are rectified. We truly value your continued patronage, and we hope to have the opportunity to regain your trust and provide you with the exceptional stay you deserve on your next visit.

2/10 (非常に不満)

Keisha

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Horrible experience and I won't be returning.
2024 年 5 月に 2 泊滞在
Front Desk Teamからの返信 (投稿日 : 2024 年 5 月 13 日)
We're truly sorry to hear about your disappointing experience. We strive to provide all our guests with exceptional service and accommodations, and it's disheartening to learn that we fell short during your stay. Your feedback is important to us, and we would greatly appreciate the opportunity to address any specific concerns you may have had. Please feel free to reach out to our team directly so we can make things right. Thank you for sharing your experience, and we hope to have the chance to welcome you back in the future and provide you with the exceptional stay you deserve.

2/10 (非常に不満)

Ana

出張, 家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Mattress spots of blood
2024 年 5 月に 2 泊滞在
Front Desk Teamからの返信 (投稿日 : 2024 年 5 月 13 日)
We are deeply concerned to hear about your experience during your recent stay. The cleanliness and comfort of our accommodations are of the utmost importance to us, and it is distressing to learn that we fell short in meeting your expectations. Please accept our sincerest apologies for any discomfort or inconvenience this may have caused. Rest assured, we take your feedback very seriously and have taken immediate steps to address this issue with our housekeeping team to prevent any recurrence. We hope you will consider giving us another chance to provide you with the exceptional experience that we strive to deliver to all our guests.

10/10 (非常に良い)

Stephanie

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It's was nice. Close to everything we had planned.
2024 年 4 月に 3 泊滞在
Front Desk Teamからの返信 (投稿日 : 2024 年 5 月 7 日)
Thank you for your feedback! We're delighted to hear that our location suited your plans perfectly. If there's anything else we can assist you with in the future, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 (非常に良い)

elethea hyacinth

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We enjoyed our stay and so we extended it .
2024 年 5 月に 1 泊滞在
Front Desk Teamからの返信 (投稿日 : 2024 年 5 月 7 日)
Thank you for choosing to extend your stay with us! We're delighted to hear that you enjoyed your time here. If there's anything else we can do to make your experience even better, please don't hesitate to let us know. We look forward to welcoming you back again in the future!

10/10 (非常に良い)

elethea hyacinth

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean area staff where very friendly courteous, Ready to help I got my favorite front desk agent a you mighty man of Valor I don't not sure of his name Jarod but he is one of the best I say he is a Fixer.Resturant delicious breakfast Buffet, Lunch and Dinner my husband and I we enjoyed stayed there.
2024 年 4 月に 5 泊滞在
Front Desk Teamからの返信 (投稿日 : 2024 年 5 月 7 日)
Thank you so much for taking the time to leave such a glowing review! We're thrilled to hear that you found our staff to be friendly and courteous, and it's wonderful to know that you had such a positive experience with your favorite front desk agent - sounds like he's truly a gem! We're glad he made such a lasting impression on you. It's also fantastic to hear that you enjoyed our delicious breakfast buffet, as well as lunch and dinner. We always strive to provide a memorable dining experience for our guests, and we're delighted to hear that you and your husband had such an enjoyable stay with us. We hope to welcome you back again soon for another wonderful experience!

10/10 (非常に良い)

Matthew

2024 年 5 月に 1 泊滞在
Front Desk Teamからの返信 (投稿日 : 2024 年 5 月 26 日)
Looks like you had a good stay! Thank you for leaving a review and we hope to have you back again soon

10/10 (非常に良い)

Gema

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great stay
2024 年 5 月に 1 泊滞在
Front Desk Teamからの返信 (投稿日 : 2024 年 5 月 6 日)
Looks like you had a good stay! Thank you for leaving a review and we hope to have you back again soon.

6/10 (普通)

Kathleen

Decent hotel providing all you need for a comfortable stay
2024 年 2 月に 2 泊滞在
Ashley Hensonからの返信 (投稿日 : 2024 年 4 月 30 日)
Thank you so much for taking the time out to leave us a review. Looks like we could have done better. If there is anything we can do please feel free to reach out!

6/10 (普通)

Patti

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度
Would not be staying here again. Rooms were out dated with stains on the beds, walls and floor. Bathroom walls were coming out and shower tub was dirty. First room were in had ants and bugs, the stuff was nice enough to let us move rooms.
2024 年 4 月に 4 泊滞在
Ashley Hensonからの返信 (投稿日 : 2024 年 4 月 30 日)
I'm sorry to hear about your disappointing experience at our hotel. Your feedback is incredibly valuable to us, and we sincerely apologize for the condition of the rooms you encountered. Rest assured, we are taking immediate action to address the issues you've mentioned, including a thorough inspection of our rooms to ensure they meet the standards we strive for.We appreciate your acknowledgment of our staff's efforts in accommodating your room change, but it's clear we fell short of providing the comfortable and clean environment you expected and deserve. Please know that we're committed to making necessary improvements to regain your trust and confidence in us.If there's anything else you'd like to share or if you'd be willing to provide more details about your stay, please don't hesitate to reach out. We genuinely value your input and hope for the opportunity to welcome you back in the future for a much-improved experience.

10/10 (非常に良い)

Leticia

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our stay was absolutely wonderful. Staff was friendly & knowledgeable about attractions. Pool & hot tub were clean & a big plus for us! Breakfast buffet was good!
2024 年 4 月に 2 泊滞在
Front Desk Teamからの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and that our hotel met your expectations. We look forward to welcoming you back in the future!

6/10 (普通)

kristi

2024 年 4 月に 1 泊滞在
Front Desk Teamからの返信 (投稿日 : 2024 年 4 月 26 日)
Thank you for taking the time out to leave us a review! Looks like we could have done better based on this review score. If you would care to share on the issues you had, so we can address them and get them fixed.

8/10 (良い)

david

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
👍
2024 年 4 月に 3 泊滞在
Front Desk Teamからの返信 (投稿日 : 2024 年 4 月 16 日)
Thank you for taking the time to leave us a review! We appreciate your positive feedback. We look forward to welcoming you back in the future!

10/10 (非常に良い)

Crystal

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice
2024 年 4 月に 1 泊滞在
Front Desk Teamからの返信 (投稿日 : 2024 年 4 月 15 日)
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and that our hotel met your expectations. We look forward to welcoming you back in the future!

4/10 (不満)

Jordyn

カップルで旅行, グループ旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
The shower/tub was broken.
2024 年 4 月に 2 泊滞在
Front Desk Teamからの返信 (投稿日 : 2024 年 4 月 14 日)
We are truly sorry to learn that you encountered issues with the shower/tub during your stay with us. Providing a fully functional and comfortable experience for our guests is our top priority, and we sincerely apologize for falling short in this regard. We value your feedback and hope to have the opportunity to welcome you back for a much-improved experience.

6/10 (普通)

Melissa

カップルで旅行
気になった点 : スタッフとサービス
2024 年 4 月に 1 泊滞在
Front Desk Teamからの返信 (投稿日 : 2024 年 4 月 14 日)
Thank you for taking the time out to leave us a review! Looks like we could have done better based on this review score. If you would care to share on the issues you had, we can address them and get them fixed.

10/10 (非常に良い)

Shukuru

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It’s a good place to stay
2024 年 4 月に 2 泊滞在
Front Desk Teamからの返信 (投稿日 : 2024 年 4 月 14 日)
We appreciate the great review score and we're super glad that you had a wonderful stay. We re known for our great service and value and I hope you will come back soon and bring friends!

8/10 (良い)

Mary

In an industrial area but did the job.
2024 年 4 月に 1 泊滞在
Front Desk Teamからの返信 (投稿日 : 2024 年 4 月 12 日)
Thank you for taking the time to share your feedback. We're glad to hear that our facility served its purpose for your needs, despite its location in an industrial area. If there's anything specific you feel we could improve upon to enhance your experience further, please don't hesitate to let us know. We appreciate your business and hope to welcome you back again in the future.

10/10 (非常に良い)

Nancy

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely staff and rooms. It was completely booked due to the eclipse, and we had no noise issues at all. The pool and hot tub were a perfect way to start the day.
2024 年 4 月に 2 泊滞在
Rick The GMからの返信 (投稿日 : 2024 年 4 月 9 日)
So glad you were able to get a room with us and hopefully you were able to see that amazing full eclipse. So Cool! It is also nice that you were able to enjoy our indoor, heated pool and hot tub while you were here with us. I do hope you will be able to come back and see us in the future and thanks so much for the great review!

10/10 (非常に良い)

Rebecca

ペット同伴の旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quiet and convenient location
2024 年 3 月に 2 泊滞在
Rick The GMからの返信 (投稿日 : 2024 年 4 月 9 日)
Thanks so much for the great review score! We love to hear from our guests when we do a great job and we would love t have you back at the property in the future! See you soon!!!

10/10 (非常に良い)

Rebecca

カップルで旅行, グループ旅行
良かった点 : 施設のコンディションと設備
Rooms were clean and hotel has a fun bar and club.
2024 年 4 月に 2 泊滞在
Rick The GMからの返信 (投稿日 : 2024 年 4 月 8 日)
Thanks so much for the great review! We do have a great dance club Cassidy's and we pride ourselves as having the best maintained and cleanest rooms in Fort Worth!Hope to see you back at the Radisson in the future for more great stay experiences.

10/10 (非常に良い)

justin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Rick The GMからの返信 (投稿日 : 2024 年 4 月 9 日)
We appreciate the great review score and we're super glad that you had a wonderful stay. We re known for our great service and value and I hope you will come back soon and bring friends!

4/10 (不満)

Lisa

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
The staff was awesome, the night club was so much fun but let's discuss the hotel itself. It has such potential but there are soo many issues. First the fountain has green alge in it, that is just lazy. It is such a beautiful space, it just desperately needs some attention. The rooms were a good size but the mattress was so bad that my husband and I both rolled to the middle because of a massive sinking spot. The air conditioning did not work at all, we couldn't even get the fan to come on and everyone on our side of the hotel was having trouble with the key cards. There were 5 couples, like us, trying over and over to open their doors. This is such a cool place, please invest and upgrade or I fear the new hotels around will be the end of this diamond in the rough.
2024 年 4 月に 1 泊滞在
Rick The GMからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank You so much for your thorough and candid review of our property. We do have the best staff and overall friendly atmosphere in our area of town. While we are in need of a little renovation "love" we are still maintaining our product and cleanliness to overcome some of our "challenges". The hotel will be undergoing significant renovations hopefully beginning late in the fourth quarter, 2024 so be on the lookout for more information on that coming soon!

10/10 (非常に良い)

Patricia

グループ旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス
Love the hot tub, it was great. The room was not cleaned well but it was taken care of pretty quickly
2024 年 4 月に 1 泊滞在
Ashley Hensonからの返信 (投稿日 : 2024 年 4 月 6 日)
Thank you for your feedback! We're delighted to hear that you enjoyed the hot tub during your stay. However, we apologize for any inconvenience caused by the cleanliness issue in your room. We appreciate your understanding and are glad to know that our team promptly addressed the issue for you. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for a flawless experience in the future.

2/10 (非常に不満)

Bradley

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Ashley Hensonからの返信 (投稿日 : 2024 年 4 月 3 日)
Thank you for taking the time out to leave us a review! Looks like we could have done better based on this review score? If you would care to share on the issues you had we can address them and get them fixed.

4/10 (不満)

Richard

気になった点 : 施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Ashley Hensonからの返信 (投稿日 : 2024 年 4 月 2 日)
It appears that you had a decent stay but it could have been a little better. If there is anything we can do better for your next stay, please do not hesitate to reach out to me and i will try to make it happen. Thanks for the review and I hope to see you back soon!

8/10 (良い)

Isabelle

良かった点 : 清潔度、設備とサービス
Bien
2024 年 3 月に 4 泊滞在
Front Desk Teamからの返信 (投稿日 : 2024 年 3 月 31 日)
Thanks for the good review score! I appreciate the feedback and I hope you will come back soon!

8/10 (良い)

Ramón

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Super Frühstück!
2024 年 3 月に 2 泊滞在
Front Desk Teamからの返信 (投稿日 : 2024 年 3 月 28 日)
Thanks for the good review score from your last stay! I appreciate the feedback and I hope you will come back soon!

10/10 (非常に良い)

Savannah

家族旅行
良かった点 : 設備とサービス
I love this place i wish they had a Radisson in every city
2024 年 3 月に 1 泊滞在
Front Desk Teamからの返信 (投稿日 : 2024 年 3 月 22 日)
Thank you so much for your wonderful review! We're thrilled to hear that you love staying with us and that you had such a positive experience. We truly appreciate your kind words and your loyalty. While we may not have a Radisson in every city, we hope to continue providing you with exceptional service and memorable stays whenever you visit us. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

8/10 (良い)

Athena、Fort Worth

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was convenient and reasonably priced
2024 年 3 月に 5 泊滞在
Front Desk Teamからの返信 (投稿日 : 2024 年 3 月 22 日)
Thank you for taking the time to leave your feedback. We're pleased to hear that you found our hotel convenient and reasonably priced. Providing a positive experience for our guests is our top priority, and we're glad to know that we met your expectations in this regard. If there's anything else we can do to improve your next stay or if you have any further comments, please feel free to let us know. We look forward to welcoming you back in the future!

2/10 (非常に不満)

Faith

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
The room smelled, the towels were dirty, the floors were uneven, there were cracks in the walls and ceilings, and the tank in the toilet was empty and would not flush
2024 年 3 月に 1 泊滞在
Front Desk Teamからの返信 (投稿日 : 2024 年 3 月 18 日)
We sincerely apologize for the disappointing experience you had during your stay. Rest assured, we take your feedback seriously and will address these issues immediately to ensure a better experience for future guests. Thank you for bringing these concerns to our attention.

10/10 (非常に良い)

Amanda

良かった点 : 清潔度
2024 年 3 月に 1 泊滞在
Front Desk Teamからの返信 (投稿日 : 2024 年 3 月 19 日)
Thank you immensely for your glowing review! We genuinely appreciate your support and hope to have the pleasure of welcoming you back soon

10/10 (非常に良い)

Joseph

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It showed on the reservation that there was a 55 in tv in the room and there wasn’t it was a smaller that was kind of a let down
2024 年 3 月に 2 泊滞在
Front Desk Teamからの返信 (投稿日 : 2024 年 3 月 16 日)
Thank you for your feedback. We apologize for the discrepancy regarding the TV size in your room. Your satisfaction is our top priority, and we regret any disappointment this may have caused. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay in the future. If there's anything else we can assist you with, please don't hesitate to let us know.

8/10 (良い)

Angela

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 3 泊滞在
Rick The GMからの返信 (投稿日 : 2024 年 3 月 16 日)
Thanks for the good review score from your last stay! I appreciate the feedback and I hope you will come back soon!

8/10 (良い)

Samantha

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Friendly staff, good quality for price.
2024 年 3 月に 2 泊滞在
Rick The GMからの返信 (投稿日 : 2024 年 3 月 12 日)
Thanks for the review! We are known in Fort Worth as a great value hotel for the money. We are clean, well-maintained and safe. Hope to see you back again in the future!!!

8/10 (良い)

Jennifer

良かった点 : 設備とサービス、施設のコンディションと設備
I didn’t have an ironing board in my room and for a king size bed they had 4 very flat pillows. Unfortunately I was woken a few times by drunken adults after 3am yelling profanities throughout the hallway and none of the employees said anything to the individuals.
Rick The GMからの返信 (投稿日 : 2024 年 3 月 12 日)
Thanks so much for taking the time to let me know about your recent stay. I am so sorry about the drunken Spring Break idiots. We did end up kicking out about 10 rooms of "adults" who were making way too much noise over the weekend. Unfortunately, it took some time to get them out and they really made our staff and many guests uncomfortable. I am sorry we let you down and I assure you, this is NOT the norm for this property as we have a ZERO tolerance policy for noisy and unruly guests.

10/10 (非常に良い)

Kileigh

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Rick The GMからの返信 (投稿日 : 2024 年 3 月 12 日)
Thanks so much for the great review score! So glad you had a great stay and we do hope you will come back in the near future!!!

10/10 (非常に良い)

Tessa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everyone was kind and the food was delicious. Beautiful lobby and room
2024 年 3 月に 1 泊滞在
Mary Margaret, Sales Officeからの返信 (投稿日 : 2024 年 3 月 7 日)
Hi Tessa, thanks for the great review! We are so glad to hear that you had a wonderful stay at our hotel!

8/10 (良い)

Justin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Rick The GMからの返信 (投稿日 : 2024 年 3 月 5 日)
It appears lie you had a great stay with us! We sure hope you will come back soon for more great memories and value at the Radisson!

8/10 (良い)

Nashua

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was super nice .
2024 年 3 月に 2 泊滞在
Rick The GMからの返信 (投稿日 : 2024 年 3 月 5 日)
Thanks for the Shout Out to our amazing staff here at the Radisson!! So nice to see that you had a good stay with us and we do hope you will come back to see us again in the future!