屋外スパ浴槽

ハッチンソン アイランド ホテルの口コミ

2.5 out of 5
ハッチンソン アイランド ホテル
1230 Seaway Drive, Hutchinson Island, Fort Pierce, FL

口コミ

8.6

非常に良い

評価 10 - 1431 件の口コミ中 778 件が非常に良い" "
評価 8 - 1431 件の口コミ中 374 件が良い" "
評価 6 - 1431 件の口コミ中 140 件が普通" "
評価 4 - 1431 件の口コミ中 75 件が不満" "
評価 2 - 1431 件の口コミ中 64 件が非常に不満" "

8.6/10

清潔度

8.8/10

スタッフとサービス

8.4/10

設備とサービス

8.2/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

8/10 (良い)

Mika

2021 年 10 月に 1 泊滞在
Dahlia Johnson/ General Managerからの返信 (投稿日 : 2021 年 11 月 30 日)
Thank you for staying with us!

8/10 (良い)

Rafael

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property is nice, clean, comfortable and good service. My recomendationis to improve the breakfast services in term of the variety of foods.
2024 年 5 月に 2 泊滞在
Renaからの返信 (投稿日 : 2024 年 5 月 26 日)
Thank you for choosing to stay with us and for sharing your feedback! We're glad to hear that you found our property nice, clean, comfortable, and that you received good service.We appreciate your suggestion regarding the breakfast services and will certainly take it into consideration as we strive to enhance our offerings and provide a better experience for our guests.We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay. If there's anything else we can assist you with, please feel free to let us know.

10/10 (非常に良い)

Angelina

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stay. Needs to update all the beds do some interior work in the rooms and it’d be perfect
2024 年 4 月に 2 泊滞在
Renaからの返信 (投稿日 : 2024 年 5 月 26 日)
Thank you for your feedback and for choosing to stay with us! We're glad to hear that you had a great stay overall.We appreciate your suggestions for improvement regarding updating the beds and doing some interior work in the rooms. We'll certainly take this into consideration as we strive to enhance our guests' experience.We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay. If there's anything else we can assist you with, please feel free to let us know.

8/10 (良い)

Lissette

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location ! If it had a bigger pool it would be perfect.
2024 年 3 月に 2 泊滞在
Renaからの返信 (投稿日 : 2024 年 5 月 26 日)
We're delighted to hear that you had a great experience with us! Thank you for your kind words about our staff and for considering staying with us again.Ensuring that our guests feel welcomed and well taken care of is our top priority, and we're glad to hear that you found our team to be kind and hospitable.We look forward to the opportunity to welcome you back for another wonderful stay! If there's anything we can do to make your next visit even better, please feel free to let us know.

10/10 (非常に良い)

James

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The dock is the centerpiece for us fishermen
2024 年 5 月に 2 泊滞在
Renaからの返信 (投稿日 : 2024 年 5 月 26 日)
We're thrilled to hear that you enjoyed our dock and that it was a highlight of your stay, especially for fishing!Thank you for choosing to stay with us, and we hope to welcome you back for another great fishing experience in the future. If there's anything else we can do to enhance your stay next time, please don't hesitate to let us know. Happy fishing!

10/10 (非常に良い)

Matthias

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Das Haus hat sicherlich schon bessere Zeiten gesehen, aber das Zimmer war sauber mit modernem Bad und bequemen Betten. Frühstück sehr amerikanisch (mit viel Verpackungsmüll). Lage am Fluss mit Beach und Steg phantastisch. Einige Restaurants fußläufig Richtung Ocean erreichbar. Insgesamt haben wir den Aufenthalt sehr genossen
2024 年 5 月に 2 泊滞在
Renaからの返信 (投稿日 : 2024 年 5 月 24 日)
Thank you for your positive review! We're delighted to hear that you enjoyed your stay and appreciated the cleanliness of your room, the modern bathroom, and the comfortable beds.We appreciate your feedback regarding the breakfast packaging waste, and we will look into ways to reduce it. It's wonderful to know that you enjoyed our fantastic location on the river and found the nearby restaurants convenient.Overall, we're pleased you had an enjoyable stay and we look forward to welcoming you back in the future!

8/10 (良い)

Clive

良かった点 : 清潔度
気になった点 : スタッフとサービス
Terrible breakfast choice
2024 年 5 月に 2 泊滞在
Renaからの返信 (投稿日 : 2024 年 5 月 24 日)
Thank you for your feedback and for rating your stay with us. We're glad to hear that you had a mostly positive experience, but we're sorry to learn that you were disappointed with the breakfast choices.We appreciate your input and will certainly review our breakfast offerings to see how we can improve. Your satisfaction is important to us, and we hope to provide a better experience during your next stay. Thank you for bringing this to our attention.

2/10 (非常に不満)

Christopher、Fort Pierce

気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Pool was shut down and so was the Jacuzzi there was no hot water in the shower the blow dryer did not work in the bathroom and the hallway had a real musky smell to it.
2024 年 5 月に 1 泊滞在
Renaからの返信 (投稿日 : 2024 年 5 月 24 日)
Thank you for taking the time to share your feedback. We sincerely apologize for the numerous issues you encountered during your stay.We understand how important amenities like the pool and Jacuzzi are to our guests, and we're sorry they were unavailable during your visit. Additionally, we apologize for the lack of hot water, the non-functional blow dryer, and the unpleasant smell in the hallway. These issues are not reflective of the standards we strive to maintain.Your comments have been shared with our maintenance and housekeeping teams to ensure these problems are addressed immediately. We regret that your experience was far from satisfactory and hope you'll consider giving us another chance in the future. Please reach out to us directly if you decide to return, so we can ensure your next stay is much improved. Thank you for bringing these matters to our attention.

10/10 (非常に良い)

Rosendo

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was GREAT. and inside the hotel was clean. The only thing that was wrong, was the trash outside of the hotel. Which was other guest being pig's and throwing trash everywhere. The hotel has trash cans everywhere some people just don't care.
2024 年 5 月に 1 泊滞在
Renaからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for your fantastic rating and for your kind words about our staff and the cleanliness inside the hotel. We're pleased to hear that these aspects met your expectations. We apologize for the inconvenience caused by other guests not using the provided trash cans properly. We will address this issue with increased outdoor maintenance to ensure a more pleasant environment for all our guests. Thank you for bringing this to our attention, and we look forward to welcoming you back for another great stay!

10/10 (非常に良い)

Ted

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good experience all around 👍
2024 年 5 月に 1 泊滞在
Renaからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for your wonderful rating! We're delighted to hear that you had a good experience all around. Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay soon!

8/10 (良い)

Alice

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing pool & beach combo always does the trick for us ! Sunset
2024 年 3 月に 1 泊滞在
Renaからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for your lovely review and the 4-star rating! We're delighted to hear that you enjoyed our pool and beach combination—it sounds like it made your stay truly special. Watching the sunset from our property is indeed a magical experience.We appreciate your feedback and hope to welcome you back soon for another relaxing and memorable stay.

2/10 (非常に不満)

Claudia

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
The room was not what i book ,but they charge the same price .
2024 年 5 月に 1 泊滞在
Renaからの返信 (投稿日 : 2024 年 5 月 21 日)
We apologize for the inconvenience you experienced during your stay. It's disappointing to hear that the room you received did not match what you booked and that you were charged the same price. This is not the standard of service we aim to provide.Please reach out to our front desk or customer service team so we can address this issue directly and find a resolution for you. Your satisfaction is important to us, and we want to make this right. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you in the future.

8/10 (良い)

REBECCA

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Awesome place
2024 年 5 月に 1 泊滞在
Renaからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for taking the time to rate your recent stay with us. We're delighted to see that you had a positive experience and appreciate the 4-star rating.If there's anything specific you enjoyed or any suggestions you have for how we could make your next stay even better, we'd love to hear from you. Your feedback is invaluable as we strive to provide the best possible experience for all our guests.We hope to welcome you back soon!

10/10 (非常に良い)

Catherine

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very pleasant staff , really nice fishing pier
2024 年 5 月に 2 泊滞在
Renaからの返信 (投稿日 : 2024 年 5 月 19 日)
Thank you for your positive review! We're delighted to hear that you found our staff very pleasant and enjoyed our fishing pier. We strive to provide a welcoming and enjoyable experience for all our guests, and we're glad to hear that we succeeded during your stay. We hope to welcome you back again soon!

10/10 (非常に良い)

Donald B

小さなお子様連れの家族旅行
Enjoyed the view , very relaxing
2024 年 5 月に 2 泊滞在
Renaからの返信 (投稿日 : 2024 年 5 月 16 日)
Thank you for your excellent rating! We're thrilled to hear that you enjoyed the view and found your stay very relaxing. Providing a peaceful and enjoyable experience for our guests is our top priority.We look forward to welcoming you back for another relaxing stay in the future. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. Thank you for choosing to stay with us!

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We really loved our room, it was 2 double beds but we had a balcony that allowed for a sideways view of the inlet and private fishing pier. The snook were plenty hiding under all the docks even though they didn't want to bite. The beds certainly left a lot to be desired but overall and for the price it was worth every bit. The jetty had some nice restaurant options and a bait store 2 doors down. The beach outback was a nice place for kids the play and the gate to the swimming pool was right off the beach too.
2024 年 5 月に 1 泊滞在
Renaからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for your fantastic review! We're thrilled to hear that you enjoyed your room with the balcony and the view of the inlet and private fishing pier. It's great to know that you found value in your stay, despite the beds not being to your liking.We're glad you appreciated the convenient location near the jetty with its restaurant options and bait store, as well as the beach and pool area for the kids. We hope to welcome you back for another enjoyable and memorable stay in the future!

10/10 (非常に良い)

Ryan

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great and affordable. Staff was soooo nice
2024 年 5 月に 1 泊滞在
Renaからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for your wonderful review! We're delighted to hear that you found your stay great and affordable, and that our staff left a positive impression on you. Your kind words mean a lot to us. We look forward to welcoming you back for another fantastic stay in the future!

8/10 (良い)

Millie

カップルで旅行
良かった点 : 清潔度、設備とサービス
Breakfast. 7am. Breakfast buffet needed refilling. No one around. Gentlemen behind desk was outside vamping and on cell phone. Customers were going thru cabinets, while he was vamping outside. The regular breakfast lady clocked in and did a great job of refilling everything. I also think the staff behind the desk could be more cheerful. I was in customer service for over 40 years, and they seemed very indifferent to the customers.
2024 年 4 月に 6 泊滞在
Carlton Bailey AGM Hutchinson Island Hotel からの返信 (投稿日 : 2024 年 5 月 14 日)
Ms. Millie Budney- I wanted to thank you for taking the time to rate your stay with us. I sincerely appreciate your honest feedback and observations you shared. This behavior and lack of professionalism is certainly not acceptable. This will be shared with our team. On behalf of the hotel, please accept my sincerest apologies for your disappointment. I do hope you give our property and team a chance to redeem ourselves knowing we are better than what you endured. Thank you again...

10/10 (非常に良い)

Larry

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Old Florida Charm
2024 年 5 月に 2 泊滞在
Carlton Bailey AGM Hutchinson Island Hotel からの返信 (投稿日 : 2024 年 5 月 14 日)
Larry- Thank you for your 5 out of 5 rating. Yes, this property is indeed Old Florida Charm. We are happy you enjoyed your time with us. Thank you and take care.

8/10 (良い)

Ashley

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I liked the views of the water and the closeness of South beach area parks, fishing and eating.
2024 年 5 月に 2 泊滞在
Renaからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for sharing your experience with us! We're pleased to hear that you enjoyed the beautiful views of the water and found our location convenient for accessing South Beach area parks, fishing spots, and dining options. Your feedback is valuable to us, and we appreciate your comments. If there's anything specific you think we could improve upon to enhance your experience next time, please feel free to let us know. We look forward to welcoming you back for another enjoyable stay!

8/10 (良い)

Jill

良かった点 : 設備とサービス
It was in a great location! Pretty clean. Awesome breakfast and the staff was very nice! It was more like a Jersey shore motel!
2024 年 3 月に 4 泊滞在
Renaからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for your feedback! We're glad to hear that you found our hotel to be in a great location and appreciated our cleanliness, delicious breakfast, and friendly staff. We understand your comparison, and while we strive to provide a unique experience, we appreciate your perspective. Your comments are valuable to us as we continue to improve and ensure every guest has a positive experience. We hope to have the opportunity to welcome you back in the future!

10/10 (非常に良い)

Alejandro

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellemt
2024 年 5 月に 1 泊滞在
Mikeからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for your perfect rating! We're thrilled to see that you had an excellent experience during your stay with us. Your satisfaction is our top priority, and we're delighted that everything met or exceeded your expectations. If there's anything we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay in the future!

10/10 (非常に良い)

Steven

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location
2024 年 5 月に 1 泊滞在
Mikeからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for your perfect rating! We're thrilled to see that you had an excellent experience during your stay with us. Your satisfaction is our top priority, and we're delighted that everything met or exceeded your expectations. If there's anything we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay in the future!

10/10 (非常に良い)

Kelly

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Close to inlet water, pool, hot tub, breakfast, easy access to building very nice to have quiet times established. The one negative seemed there were several “locals” coming And going as they pleased in the pool and hot tub after dark which didn’t allow for some private time for registered adults
2024 年 5 月に 4 泊滞在
Margaretからの返信 (投稿日 : 2024 年 5 月 8 日)
Thank you for letting us know about the locals. We are working on establishing better protocols to keep the non-registered guest out of the amenities of the hotel. We are very glad that you enjoyed your stay and hope to see you back again soon.

10/10 (非常に良い)

Clive

良かった点 : 清潔度
Bland breakfast
2024 年 4 月に 3 泊滞在
Renaからの返信 (投稿日 : 2024 年 5 月 9 日)
We appreciate your feedback regarding the breakfast experience during your stay. Providing a satisfying dining experience is important to us, and we're sorry to hear that the breakfast didn't meet your expectations. Your comments will be shared with our team to explore ways to enhance the breakfast offerings and provide a more flavorful experience for our guests in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to exceed your expectations on your next visit.

10/10 (非常に良い)

Rosalyn

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved that it was on the beach!!
2024 年 5 月に 4 泊滞在
Renaからの返信 (投稿日 : 2024 年 5 月 7 日)
We're delighted to see that you had a wonderful experience during your stay with us! Thank you for taking the time to leave a positive rating. If you have any feedback or suggestions for us in the future, please don't hesitate to let us know. We hope to have the pleasure of hosting you again soon!

6/10 (普通)

todd

良かった点 : 清潔度
2024 年 5 月に 3 泊滞在
Margaretからの返信 (投稿日 : 2024 年 5 月 8 日)
Thank you for taking the time to rate us.

10/10 (非常に良い)

Beth

2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

William、League City

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My go-to property for Hutchinson Island / Fort Pierce. Very safe incredible views on the water side. Kind and helpful staff you can't ask for a better place to stay! Thank you for such memorable visits ❤️
2024 年 4 月に 2 泊滞在
Renaからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for your heartfelt feedback! We're thrilled to be your go-to property for visits to Hutchinson Island and Fort Pierce. It's wonderful to hear that you feel safe and enjoy the incredible views on the water side during your stays with us. We take pride in providing kind and helpful service, and we're delighted that our staff has contributed to making your visits memorable. Your appreciation means the world to us, and we look forward to continuing to exceed your expectations during future stays. Thank you for choosing to stay with us, and we can't wait to welcome you back for more memorable experiences!

10/10 (非常に良い)

shari

良かった点 : 清潔度、スタッフとサービス
Dry friendly staff
2024 年 4 月に 6 泊滞在
Renaからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for your positive feedback! We're delighted to hear that you found our staff to be very friendly during your stay. Providing warm and welcoming service is important to us, and we're glad that our team made a positive impression on you. We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future!

2/10 (非常に不満)

Eduardo

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Stated above
2024 年 5 月に 1 泊滞在
Renaからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for taking the time to rate your recent stay with us. We're disappointed to see that your experience fell short of expectations. We value all feedback, and we would greatly appreciate any additional information you could provide to help us understand how we can improve. Your satisfaction is important to us, and we hope to have the opportunity to make it right on a future visit. Please don't hesitate to reach out to our management team if you would like to discuss your concerns further.

10/10 (非常に良い)

Geri L、Hamlin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 7 泊滞在
Renaからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for the perfect rating! We're thrilled to see that you had an excellent experience during your stay. If there's anything you particularly enjoyed about your time with us or if you have any feedback to share, please don't hesitate to let us know. We look forward to welcoming you back for another outstanding stay!

8/10 (良い)

Catalina

カップルで旅行
良かった点 : 設備とサービス
気になった点 : 施設のコンディションと設備
My overall stay was exceptional, however I did observe some leakage in the hallway near the pool along with a foul odor of sulfur/rotten eggs...
2024 年 4 月に 1 泊滞在
Renaからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for sharing your feedback with us, and we're delighted to hear that you had an overall exceptional stay. Your comfort and satisfaction are of utmost importance to us, and we're sorry to learn about the issues you encountered with the leakage and odor near the pool area.Please accept our sincere apologies for any inconvenience this may have caused during your stay. Rest assured, we take matters like this seriously, and we will address the leakage and odor concerns promptly with our maintenance team to ensure they are resolved as soon as possible.We truly appreciate your understanding and patience, and we hope that despite these challenges, you were still able to enjoy your time with us. If there's anything else we can do to enhance your experience or if you have any further feedback to share, please feel free to reach out to us directly.Thank you once again for choosing to stay with us, and we look forward to the opportunity to welcome you back for an even better experience in the future!

4/10 (不満)

Carol

出張
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
We arrived and were greeted by a super nice front desk person. Excellent in that regard. First room smelled like fried food and was very musty and the beds were ancient with dips in the middle. 2nd room the bed was hard as a brick and smelled bad also. After looking at 3rd room, we decided it was too late to leave and go elsewhere. Overpriced and overrated. Photos must be photoshopped.
2024 年 2 月に 1 泊滞在
Renaからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for sharing your feedback with us. We're truly sorry to hear about the challenges you encountered during your stay. Providing a comfortable and enjoyable experience for our guests is our top priority, and it's disheartening to learn that we fell short of your expectations.We sincerely apologize for the issues you experienced with the condition of your rooms, as well as any inconvenience it caused. Your comments regarding the beds and room odor have been noted, and we will be addressing these concerns with our housekeeping and maintenance teams to ensure they are promptly addressed and resolved.We understand your disappointment with the value of your stay, and we apologize if you felt the pricing was not reflective of the experience provided. Your feedback regarding the accuracy of our photos is also noted, and we will take steps to ensure that they accurately represent our accommodations.We truly value your input as it helps us to identify areas for improvement, and we hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future. If you would like to discuss your concerns further or if there's anything we can do to make amends, please don't hesitate to reach out to us directly.

10/10 (非常に良い)

David

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Proximity to Blind Creek Beach
2024 年 5 月に 1 泊滞在
Renaからの返信 (投稿日 : 2024 年 5 月 6 日)
We're thrilled to hear that you enjoyed our proximity to Blind Creek Beach during your stay! Thank you for taking the time to share your positive experience. We're proud to offer convenient access to such a beautiful destination. We hope to have the pleasure of welcoming you back for another wonderful stay in the future!

8/10 (良い)

Scott

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Renaからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for taking the time to rate your experience with us! We appreciate your feedback and are glad to see that overall, you had a positive stay. If there are any specific aspects of your visit that you particularly enjoyed or areas where we can improve to make your next stay even better, please feel free to share. We value your input and hope to have the opportunity to welcome you back again soon!

6/10 (普通)

Laura

2024 年 4 月に 3 泊滞在
Renaからの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you for your rating. We're sorry to see that your experience didn't meet your expectations. If there are any specific concerns or issues you encountered during your stay that you'd like to address with us, please feel free to reach out. We're here to ensure that all our guests have a comfortable and enjoyable stay, and we value your feedback as it helps us improve. If there's anything we can do to make your next visit better, please don't hesitate to let us know.

4/10 (不満)

Ernest

2024 年 4 月に 1 泊滞在
Renaからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for taking the time to rate your recent stay with us. We are very sorry to see that your experience did not meet your expectations, as reflected in your 1-star rating.We would greatly appreciate it if you could share more details about your stay so we can address any issues and improve our services. Your feedback is important to us, and we are committed to making things right for our guests.Please feel free to reach out to us directly at [contact information] so we can discuss your concerns further.

10/10 (非常に良い)

Lisa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I loved it here! And would definitely stay again!! The staff, the pool, the beach was gorgeous!!! Such a great experience
2024 年 4 月に 2 泊滞在
Renaからの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you for your glowing review! We're thrilled to hear that you loved your stay with us and that you had such a great experience. It's fantastic to know that you enjoyed our staff, pool, and gorgeous beach. We truly appreciate your kind words and your recommendation, and we can't wait to welcome you back for another wonderful stay in the future! If there's anything else you'd like to share or if there are any specific areas where you feel we can improve, please don't hesitate to let us know. We're here to ensure you have a fantastic experience every time you stay with us!

6/10 (普通)

James

2024 年 4 月に 2 泊滞在
Renaからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for your feedback and for staying with us. We see that your experience was average based on the rating. If you have any specific concerns or suggestions on how we can improve, we would love to hear from you. Your input is valuable to us as we strive to enhance our guests' experiences. We hope to have the opportunity to provide you with a better stay in the future.

10/10 (非常に良い)

John

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It’s right on the water. Private beach. Private pier and you can fish off it.
2024 年 4 月に 3 泊滞在
Renaからの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our waterfront location, private beach, and pier. It sounds like you had a relaxing and enjoyable stay with us. We appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future! If there's anything else you'd like to share or if there are any specific areas where you feel we can improve, please don't hesitate to let us know. We're here to ensure you have a wonderful experience every time you stay with us!

10/10 (非常に良い)

Tm

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was all great, from the staff greeting us upon arrival to the nice room with balcony and an awesome view, we loved it
2024 年 4 月に 1 泊滞在
Renaからの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience during your stay with us. It's fantastic to know that you appreciated the warm greeting from our staff upon arrival, enjoyed your room with a balcony and an awesome view. Providing exceptional service and a comfortable stay for our guests is our top priority, and we're glad we succeeded in meeting your expectations. We hope to welcome you back again soon for another memorable visit!

10/10 (非常に良い)

Rose

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful view wonderful staff clean rooms comfortable beds wonderful beach access and pool not to mention the private pier
2024 年 4 月に 1 泊滞在
Renaからの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you for your fantastic review! We're delighted to hear that you enjoyed your stay with us. It's wonderful to know that you appreciated the beautiful view, wonderful staff, clean rooms, comfortable beds, and the fantastic beach access and pool. We're also glad you enjoyed the private pier! Providing a comfortable and enjoyable experience for our guests is our top priority, and we're thrilled that we succeeded in meeting your expectations. We look forward to welcoming you back again soon for another fantastic visit!

10/10 (非常に良い)

Lesley

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great view by the pool and relaxing
2024 年 4 月に 5 泊滞在
Renaからの返信 (投稿日 : 2024 年 4 月 26 日)
We're delighted to hear that you enjoyed the view by the pool and found it relaxing! Providing a serene and enjoyable environment is one of our top priorities, and we're glad that you were able to unwind and take in the scenery. If there's anything else we can do to enhance your experience or if you have any further feedback, please don't hesitate to let us know. We look forward to welcoming you back for another relaxing stay in the future!

8/10 (良い)

Jerry E.

良かった点 : 清潔度
2024 年 4 月に 1 泊滞在
Renaからの返信 (投稿日 : 2024 年 4 月 26 日)
Thank you for taking the time to provide feedback on your recent stay. We value your input and are glad to hear that overall, you had a positive experience. If there's anything specific you think we could improve upon, please don't hesitate to let us know. We appreciate your support and hope to welcome you back in the future!

10/10 (非常に良い)

Brianna

2024 年 4 月に 3 泊滞在
Carlton Bailey AGM Hutchinson Island Hotel からの返信 (投稿日 : 2024 年 5 月 14 日)
Brianna- Thank you for 5 out of 5 rating for your recent stay. We sincerely hope you enjoyed your stay. We look forward to seeing you again.

10/10 (非常に良い)

Jacqueline

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything is great until the fire drill at 5
2024 年 4 月に 1 泊滞在
Renaからの返信 (投稿日 : 2024 年 4 月 26 日)
Thank you for your feedback! We're glad to hear that you had a great experience overall. However, we apologize for any inconvenience caused by the fire drill at 5 AM. Safety drills are an essential part of our commitment to ensuring the well-being of all our guests, but we understand that it can be disruptive when they occur at inconvenient times. We appreciate your understanding, and we'll strive to ensure that future drills are scheduled at more suitable times to minimize any disruption to your stay. If there's anything else we can do to improve your experience, please let us know. We hope to welcome you back for an even better stay in the future!

10/10 (非常に良い)

Kevin

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We've stayed here numerous times. Does need a bit attention with a few things - like our bathroom sink is chipped and stopper missing. Minor. Only thing I noticed that I didn't like this trip is the pillows. They fold them tightly into squares so you should know you can unfold them but they are not soft and are hard and lumpy. Not sure if that is due to wadding them up. Great location, very nice staff, good breakfast with waffles, biscuits & gravy, pancakes, pastries, fruit, yogurt, cereal & juices. Priced very well for the accomodations. Will return.
2024 年 4 月に 1 泊滞在
Renaからの返信 (投稿日 : 2024 年 4 月 26 日)
Thank you for your continued loyalty and for sharing your feedback with us. We're glad to hear that you enjoy our location, breakfast offerings, and the value we provide. Your comments about the bathroom sink and pillows have been noted, and we will address them to ensure a more comfortable experience for our guests. We appreciate your understanding and look forward to welcoming you back for another enjoyable stay!

10/10 (非常に良い)

Jackie

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was beautiful the rooms were really clean it was quiet the doc and the intercoastal and The Nightlife around it
2024 年 4 月に 1 泊滞在
Renaからの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for the perfect rating and for sharing your positive experience with us! We're delighted to hear that you found our property beautiful, the rooms clean, and the atmosphere quiet. It's great to know that you enjoyed the doc and the intercoastal views, as well as the nearby nightlife. Providing a comfortable and enjoyable stay for our guests is our top priority, and we're thrilled we could meet your expectations. We appreciate your feedback and look forward to welcoming you back for another wonderful stay in the future!

10/10 (非常に良い)

Richard

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Renaからの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for the perfect rating! We're thrilled to see that you had a wonderful experience during your stay with us. If you have any feedback or suggestions you'd like to share in the future, please feel free to let us know. We appreciate your support and look forward to welcoming you back again soon!