2/10 (非常に不満)
Nancy B.
2024 年 7 月 6 日
気になった点 : 清潔度
Short notice cancellation
Hello, I’m very disappointed with how this owner handled their cancellation. I booked this place 2 days in advance, was really looking forward to spending time with my family. My family was coming to visit me so that we could have dinner and catch up. I did acknowledge of the owners rules with having no events/party however this was not going to be an event/party. I contacted them 1 day in advance just so I can make sure that, that wasn’t going to be an issue. I never heard back from them until the next day which was the day of my stay and I was so disappointed because the email said that my reservation was canceled! I didn’t even get a 24hr notice nor did anyone reached out to me. This was by far very unprofessional, disappointed and very disrespectful of my time. I will never forget how these people ruined my family time and they ruined my whole weekend!
Nancy B.
2024 年 7 月に 1 泊滞在