屋外プール、プール パラソル、サンラウンジャー

エンバシー スイーツ ディアフィールド ビーチ - リゾート & スパの口コミ

3.5 out of 5

口コミ

8.0

とても良い

評価 10 - 1002 件の口コミ中 509 件が非常に良い" "
評価 8 - 1002 件の口コミ中 226 件が良い" "
評価 6 - 1002 件の口コミ中 104 件が普通" "
評価 4 - 1002 件の口コミ中 82 件が不満" "
評価 2 - 1002 件の口コミ中 81 件が非常に不満" "

8.2/10

清潔度

8.4/10

スタッフとサービス

7.8/10

設備とサービス

7.6/10

施設のコンディションと設備

7.8/10

環境への配慮

口コミ

10/10 (非常に良い)

Stephanie、Covington

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location for beach access very nice pool area suites are roomy and very nice.
2024 年 5 月に 3 泊滞在

10/10 (非常に良い)

Stuart David

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great accommodations, recently renovated. Fabulous buffet breakfast included.
2024 年 5 月に 7 泊滞在
Customer Service からの返信 (投稿日 : 2024 年 5 月 11 日)
Thank you for your review, Stuart. We are delighted to know that you enjoyed your stay, and your accommodations. It’s also great to hear that you thoroughly enjoyed our breakfast offerings. It was our pleasure to serve you and we hope to welcome you back again soon.

10/10 (非常に良い)

Nathan Arthur

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice pool, nice beach. Not a super hip location, a bit far from the action, but that's fine for a family vacation.
2024 年 4 月に 7 泊滞在
Customer Service からの返信 (投稿日 : 2024 年 5 月 11 日)
Thank you for choosing us, Nathan! We’re thrilled to see your perfect rating, and to hear that you enjoyed the pool and beach. We understand that our location is more family friendly, and we apologize for any inconvenience this caused. We hope to have another opportunity to welcome you back in the future and provide you with another wonderful experience.

10/10 (非常に良い)

Dennis

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
all employees were very attentive.
2024 年 4 月に 1 泊滞在
Customer Service からの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you for your review, Dennis! We are delighted to see your perfect rating and it’s also great to know that all of our staff members were very attentive. It was our pleasure to serve you and we hope to welcome you back again soon for another wonderful experience.

10/10 (非常に良い)

Bryan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Stayed there several times. Always pleasure
2024 年 4 月に 5 泊滞在
Customer Service からの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you for your review, Bryan! We are delighted to hear that you have chosen us several times. We appreciate your loyalty and can assure you that it is our pleasure to serve you. We hope to welcome you back again soon.

10/10 (非常に良い)

Ines

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Customer Service からの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you for choosing us, Ines! We are thrilled to know that you enjoyed your time with us. It was our pleasure to serve you and we hope to welcome you back again soon.

10/10 (非常に良い)

Teresa

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The most comfortable bed! Great view of the beach. Very friendly staff. I can’t wait to come back!
2024 年 4 月に 1 泊滞在
Customer Service からの返信 (投稿日 : 2024 年 5 月 4 日)
Thank you for choosing us, Teresa. We’re glad to know that you enjoyed your stay. It’s great that you appreciated our comfortable beds, and the view of the beach. We are equally delighted to hear that our staff went above and beyond to provide a high-level of service. We look forward to welcoming you back again soon.

10/10 (非常に良い)

Lynn Catherine

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff were all very friendly and helpful.
2024 年 4 月に 7 泊滞在
Customer Service からの返信 (投稿日 : 2024 年 5 月 4 日)
Thank you for your review, Lynn! We are glad to know that you enjoyed your time with us, and that our staff was friendly and helpful. We hope to have another opportunity to welcome you back again soon for an equally satisfying experience.

8/10 (良い)

Gloria

良かった点 : 清潔度、スタッフとサービス、設備とサービス
La suite estaba muy cómoda y con todo lo necesario,pero cuando hice la reservación decía con balcón y vista al mar,y era muy pequeño el balcón que ni cabía una silla de ancho ni de largo y no era la vista frente al mar, se ve un poco, pero está bien adentro la habitación,eso no lo especifican claro, era balcón Juliet.
2024 年 4 月に 2 泊滞在
Customer Service からの返信 (投稿日 : 2024 年 4 月 29 日)
Agradecemos sus comentarios sobre su estancia, Gloria. Nos complace saber que encontró la habitación cómoda y equipada con todo lo necesario. Lamentamos que la descripción de la reserva sobre el balcón y la vista al mar no haya cumplido con sus expectativas. Tomaremos en cuenta su retroalimentación para asegurarnos de que nuestros huéspedes reciban la información precisa sobre las características de las habitaciones. Valoramos sus comentarios y esperamos tener la oportunidad de brindarle una experiencia más satisfactoria en el futuro.

10/10 (非常に良い)

Denise

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
My family and I have been to this hotel many times. We love it!
2024 年 4 月に 3 泊滞在
Customer Service からの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you for your review, Denise! We are thrilled to know that you’ve chosen us multiple times. We value your loyalty, and are glad to hear that you loved your stay. We look forward to welcoming you back again in the future.

6/10 (普通)

Raffaele

良かった点 : スタッフとサービス
2024 年 4 月に 2 泊滞在
Customer Service からの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you for your rating, Raffaele. We are glad that your overall stay with positive. However, if you have specific feedback about how we can further improve, please reach out to us. It was our pleasure to serve you, and we hope to have another opportunity to welcome you back and provide you with a much better experience.

8/10 (良い)

Glenn

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 2 泊滞在
Customer Service からの返信 (投稿日 : 2024 年 4 月 24 日)
Thank you for your review, Glenn. We are glad to know that your overall stay was positive. However, if you have specific feedback about how we can earn that final star, please reach out to us. We hope to have another opportunity to welcome you back in the future for an even better experience.

10/10 (非常に良い)

Tara

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This is a great property with beach proximity, fair pricing on parking, a nice pool, and a good free breakfast. A great place for families to stay in Deerfield Beach!
2024 年 4 月に 4 泊滞在
Customer Service からの返信 (投稿日 : 2024 年 4 月 23 日)
Thank you for taking the time to share your positive experience, Tara! We're delighted to hear that you enjoyed our beach proximity, fair parking pricing, pool amenities, and complimentary breakfast. We strive to provide a comfortable and enjoyable stay for families, and we're thrilled that we could meet your expectations. Your feedback is greatly appreciated, and we look forward to welcoming you back on your next visit!

10/10 (非常に良い)

Satish

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We had a wonderful stay at the property. Newer lobby: smells great with warm friendly staff at the reception. Their little perks like complimentary drinks were a pleasant surprise. Dining options could’ve been better and more economical for people who have extended stay. Ana Carolina, one of the kitchen staff was very helpful when it was just a little past the reception time in the evening to accommodate a quick drink for my little boys. Housekeeping was very friendly and sweet too. Would recommend a few more umbrellas as they get picked fast and it tends to get really really hot. Overall a great experience. Thanks for a lovely stay.
2024 年 4 月に 4 泊滞在
Customer Service からの返信 (投稿日 : 2024 年 4 月 22 日)
We're thrilled to hear that you had a wonderful stay with us, Satish! Providing warm and friendly service is what we strive for, and we're delighted that our staff, including Ana Carolina, made your experience memorable. Your feedback about dining options and umbrellas is valuable to us, and we'll certainly take it into consideration for future improvements. Thank you for choosing to stay with us, and we look forward to welcoming you back for another lovely experience!

10/10 (非常に良い)

Kristine

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Really enjoyed my stay and the bikes. Great area!
2024 年 1 月に 3 泊滞在
Customer z からの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for choosing us, Christine! We’re thrilled to hear that you really enjoyed your stay and that the bikes were appreciated. It’s also great to know that you enjoyed our location. We hope to have another opportunity to welcome you back in the future for another wonderful experience.

8/10 (良い)

David

出張
良かった点 : 清潔度
気になった点 : スタッフとサービス
Great place to stay. Prosperity is dated.
2024 年 4 月に 2 泊滞在
Customer Service からの返信 (投稿日 : 2024 年 4 月 18 日)
Thank you for your review, David! Its wonderful to hear that you enjoyed your stay. We take your feedback seriously and will use it to improve. We hope to have another opportunity to welcome you back in the future for an even better experience.

10/10 (非常に良い)

tomas

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice
2024 年 4 月に 1 泊滞在
Customer Service からの返信 (投稿日 : 2024 年 4 月 18 日)
Thank you for choosing us, Tomas! Its great to see your perfect rating, and to know that you enjoyed your experience with us. We hope to have another opportunity to welcome you back again soon for another wonderful stay.

10/10 (非常に良い)

Louis、brooklyn

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
the short access to the beach and the pool were convenient. service in general was great as well as the great hot buffet breakfast and the afternoon free snacks and drinks.
2024 年 4 月に 1 泊滞在
Customer Service からの返信 (投稿日 : 2024 年 4 月 18 日)
Thank you for your review, Louis. We're delighted to hear that you enjoyed the convenient beach and pool access, as well as our excellent service and amenities, including the hot buffet breakfast and complimentary afternoon snacks and drinks. Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable stay.

8/10 (良い)

Srinivasan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice location.
2024 年 4 月に 3 泊滞在
Customer Service からの返信 (投稿日 : 2024 年 4 月 16 日)
Thank you for your review, Srinivasan. We are glad to know that your overall stay was positive. If you have specific feedback you can share about how we can earn that final star, please reach out to us. We hope to have another opportunity to welcome you back and provide you with an even better experience.

10/10 (非常に良い)

Hussein

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice
2024 年 4 月に 4 泊滞在
Customer Service からの返信 (投稿日 : 2024 年 4 月 15 日)
Thank you for choosing us, Hussein. We are delighted to see your 5 star rating and to know that you enjoyed a very nice stay. It was our pleasure to serve you and we hope to welcome you back again soon.

10/10 (非常に良い)

Mathew、Devon

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I've stayed there many times, the property is fabulous and the staff are incredible!
2024 年 4 月に 2 泊滞在
Customer Service からの返信 (投稿日 : 2024 年 4 月 15 日)
Thank you for your positive review, Matthew! We value your loyalty and are thrilled to hear that you enjoy our property and great staff. It is always our pleasure to welcome you and we look forward to serving you again soon.

4/10 (不満)

Tiffany、Watchung

気になった点 : 清潔度
2024 年 4 月に 4 泊滞在
Customer Service からの返信 (投稿日 : 2024 年 4 月 13 日)
Thank you for taking the time to leave a rating, Tiffany. We are disappointed to see that your time with us did not meet our high standards. If you have specific feedback about how we can improve, please reach out to us. We hope to have another opportunity to welcome you back in the future, and provide you with the excellent experience that you deserve.

10/10 (非常に良い)

Kelly

良かった点 : 清潔度
2024 年 4 月に 3 泊滞在
Customer Service からの返信 (投稿日 : 2024 年 4 月 13 日)
Thank you for your high rating, Kelly! We are thrilled to know you enjoyed your stay. We hope to welcome you back again soon for another wonderful experience.

2/10 (非常に不満)

Javier

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Had roaches ans bugs in my room
2024 年 4 月に 2 泊滞在
Customer Service からの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for your feedback, Javier. We are sorry to hear about what you experienced during your stay. We assure you that this is an isolated incident, and we will work with our team to ensure that it does not occur again. We hope to have an opportunity to welcome you back and provide you with the excellent experience that you deserve.

10/10 (非常に良い)

Beltchin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 7 泊滞在
Customer Service からの返信 (投稿日 : 2024 年 4 月 7 日)
Thank you for the 5-star rating, Beltchin! We're delighted to hear that you had a great experience during your stay with us. We appreciate your support and hope to welcome you back for another fantastic stay in the future!

8/10 (良い)

Nancy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Front desk staff and valet staff were excellent. All housekeeping staff were also great. The omelet man at the breakfast bar was exceptional. The only staff that were not good were the male bar tenders. The gal was fine but the guys were crabby, rude and made the whole happy hour an unpleasant experience. The information was not there regarding what drinks were for the tickets and we felt embarrassed asking because they were so short tempered about it. I never wanted to go to the bar again after that but my group wanted to keep going and it was awful each time. I refused to go after it was clear that they were terrible employees. It felt like a bait and switch, you gave us complimentary drink tickets but they only paid attention for tips and upcharged expensive drinks. One star only for the bar.
2024 年 3 月に 5 泊滞在
Customer Service からの返信 (投稿日 : 2024 年 4 月 5 日)
Thank you for your review, Nancy. We appreciate your positive remarks on our service staff. However, it’s disheartening to hear about your experience with our male bartenders. We take your feedback seriously, and will use it to improve. We hope to have another opportunity to welcome you back in the future and provide you with the excellent service that we are known for and that you deserve.

10/10 (非常に良い)

Dedin

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We had a great time. Excellent service. Food was great.
2024 年 3 月に 4 泊滞在
Customer Service からの返信 (投稿日 : 2024 年 4 月 5 日)
Thank you for your positive review, Dedin! We are thrilled to know that you had a great time during your stay, and that the excellent service and food was appreciated. It was our pleasure to welcome you, and we hope to serve you again soon.

4/10 (不満)

Jeanette

家族旅行, 小さなお子様連れの家族旅行, グループ旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The people were so rude (workers of the hotel and restaurants around the hotel). The pool was cloudy and not clear (eww). The men at the veach doing the umbrellas and chairs did not was to work and acted as if we were an inconvenience to them. I would no go back to this hotel, let alone the fort Lauderdale area in general. Better off going to miami or tampa.
Customer Service からの返信 (投稿日 : 2024 年 4 月 3 日)
Thank you for sharing your feedback about your recent stay with us, Jeanette. We're truly sorry to hear about the challenges you encountered during your visit. Providing exceptional service and maintaining high standards of cleanliness are our top priorities, and we apologize if we fell short of your expectations in these areas. We will address these issues with our team to ensure they are addressed promptly. We hope you will consider giving us another chance to exceed your expectations on a future visit.

8/10 (良い)

Sarah、PERRY

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Everything was great and i have no complaints other than the towels smelled funny and not clean. The bedding and Everything else was wonderful but the towels stunk
2024 年 3 月に 1 泊滞在
Customer Service からの返信 (投稿日 : 2024 年 3 月 31 日)
Thank you for your feedback, and we're glad to hear that overall, you had a pleasant experience. We apologize for the issue with the towels not meeting our cleanliness standards. Please rest assured that we will address this matter with our housekeeping team to ensure it doesn't happen again. We appreciate your understanding and hope to welcome you back for an even better stay in the future.

2/10 (非常に不満)

Robert

気になった点 : 清潔度、設備とサービス
My spouse got stuck on the elevator at this property for 12 minutes. The breakfast buffet has gone down in quality from our previous stays. They were running out of bacon with 30 minutes to go and failure to replenish items before the end time.
2024 年 3 月に 3 泊滞在
Customer Service からの返信 (投稿日 : 2024 年 3 月 31 日)
We apologize for the inconvenience your spouse experienced with the elevator and the decline in quality of our breakfast buffet. Your feedback is essential to us, and we will address these issues with our team to ensure they are promptly resolved. We appreciate your understanding and hope to have the opportunity to regain your trust during your future stays with us.

10/10 (非常に良い)

Herb

家族旅行
良かった点 : 清潔度
Spacious suites priced similar to other hotels in the area, beach front access, well rounded breakfast options were included in price, attentive management at check in helped me overlook this somewhat dated facility. After check-in and during stay the Concierge and Hotel lobby staff service was below average. HOUSE KEEPING and General Maid services throughout facility were excellent. I'd likely return to this hotel for future travel in the area.
2024 年 3 月に 7 泊滞在
Customer Service からの返信 (投稿日 : 2024 年 3 月 28 日)
Thank you so much for your positive review, Herb! We are delighted to hear that you enjoyed our spacious suites, complimentary, breakfast, and that all of our staff provided you with the highest level of service. It was our pleasure to welcome you, and we hope to welcome you back again soon.

10/10 (非常に良い)

mark

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything is perfect
2024 年 3 月に 3 泊滞在
Customer Service からの返信 (投稿日 : 2024 年 3 月 28 日)
Thank you for your review, Mark! We could not be more thrilled to hear that you enjoyed a perfect stay. It was our pleasure to welcome you and we hope to do so again soon.

8/10 (良い)

guy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Breakfast was awful, rest of the food was good
2024 年 3 月に 7 泊滞在
Customer Service からの返信 (投稿日 : 2024 年 3 月 25 日)
Thank you for your review, Guy. We are sorry to hear that you did not enjoy your breakfast offerings. We will use your feedback to improve. We are glad to hear that you enjoyed the rest of the food. We hope to have another opportunity to welcome you back in the future, and provide you with a better experience.

10/10 (非常に良い)

Aimee

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 8 泊滞在
Customer Service からの返信 (投稿日 : 2024 年 3 月 25 日)
Thank you for your high rating, Aimee! We are thrilled to know that you enjoyed your stay. It was our pleasure to serve you and we hope to welcome you back again soon.

2/10 (非常に不満)

Katherine

家族旅行
気になった点 : 設備とサービス
Water bugs in room, toilet broken, very loud due to a wedding, no water in room, staff overwhelmed and elevators broken.
2024 年 3 月に 1 泊滞在
Customer Service からの返信 (投稿日 : 2024 年 3 月 25 日)
Thank you for your review, Katherine. We are disappointed to learn that your time with us did not meet our high standards. We apologize for the issues you experienced during your stay. We assure you that we are working diligently to resolve these matters. We hope to have another opportunity to welcome you back, and provide you with the experience that you deserve.

10/10 (非常に良い)

Susan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The only negative I have for this property is the lack of light and luster to the hallways to your room. It was dark and gloomy!
2024 年 3 月に 5 泊滞在
Customer Service からの返信 (投稿日 : 2024 年 3 月 23 日)
Thank you for your review, Susan! We are delighted to know that you enjoyed your stay, and we appreciate your feedback about the hallway lights. We hope to have another opportunity to welcome you back in the future for another wonderful experience.

8/10 (良い)

Brooklyn

2024 年 3 月に 1 泊滞在
Customer Service からの返信 (投稿日 : 2024 年 4 月 13 日)
Thank you for choosing us, Brooklyn. We’re glad to know that your overall stay was good. Please let us know if there’s any way that we can earn that final star. We hope to have another opportunity to welcome you back in the future for an improved experience.

8/10 (良い)

Kimberly

2024 年 3 月に 3 泊滞在
Customer Service からの返信 (投稿日 : 2024 年 4 月 13 日)
Thank you for choosing us, Kimberly. We’re glad to see that your overall stay was positive. If you have any information about how we can further improve, please let us know. We hope to have another opportunity to welcome you back in the future for an even better experience.

10/10 (非常に良い)

Anandaraman

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 4 泊滞在
Customer Service からの返信 (投稿日 : 2024 年 3 月 23 日)
Thank you for choosing us, Anandaraman. We are delighted to know that you enjoyed your stay. It was our pleasure to welcome you, and we hope to have another opportunity to serve you again soon.

2/10 (非常に不満)

Peter

グループ旅行
気になった点 : スタッフとサービス
Mostly the staff
2024 年 3 月に 4 泊滞在
Customer Service からの返信 (投稿日 : 2024 年 3 月 15 日)
Thank you for taking the time to leave a review, Peter. We are sorry to know that your time with us did not meet our high standards. We apologize for any inconvenience that you experienced during your stay, and we hope to have another opportunity to welcome you back in the future, and provide you with the excellent experience that you deserve.

10/10 (非常に良い)

Frank Joseph Genet

2023 年 12 月に 3 泊滞在
Customer Service からの返信 (投稿日 : 2024 年 3 月 31 日)
Thank you for the five out of five rating, Frank, Joseph Genet! It was our pleasure to serve you, and we hope to welcome you back again soon.

8/10 (良い)

Daniel

2024 年 3 月に 3 泊滞在
Customer Service からの返信 (投稿日 : 2024 年 3 月 9 日)
Thank you for your rating, Daniel. We are glad that your overall stay was positive. However, if you have specific feedback, you can share about how we can improve, please reach out to us. We hope to have another opportunity to welcome you back in the future for an even better experience.

8/10 (良い)

Eric

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The hotel is very accommodating. Very pleased with the area, location, and overall hotel experience. A good size room with plenty of space.
2024 年 3 月に 3 泊滞在
Customer Service からの返信 (投稿日 : 2024 年 3 月 7 日)
Thank you for your review, Eric. We are glad to hear that you enjoyed our accommodations and were pleased with our location, the size of your room, and your overall experience. If you have specific feedback about how we can earn that final star, please reach out to us. It was our pleasure to serve you, and we hope to welcome you back again soon for an even better experience.

10/10 (非常に良い)

Anthony

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I liked that the property was well-maintained and close to the beach (right across the street). Staff and parking were great -- good food options and seems like a great place to bring kids.
2024 年 3 月に 2 泊滞在
Customer Service からの返信 (投稿日 : 2024 年 3 月 5 日)
Thank you for sharing your experience with us, Anthony! We're thrilled to hear that you liked our well-maintained property and its proximity to the beach. It's great to know that you found our staff and parking service great and enjoyed the food options. We're delighted that you think our hotel is a great place to bring kids. We look forward to welcoming you back for another enjoyable stay in the future.

10/10 (非常に良い)

Kathleen

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great girls visit. The property is being improved but it didn’t impact our stay. I can’t wait to see the remodel.
2024 年 2 月に 2 泊滞在
Customer Service からの返信 (投稿日 : 2024 年 3 月 4 日)
Thank you for choosing us for your girls visit, Kathleen! We are glad to hear that you enjoyed your stay, and that the improvements being made did not impact your time with us. It was our pleasure to welcome you, and we hope to do so again soon.

10/10 (非常に良い)

Andrew F

2024 年 2 月に 7 泊滞在
Customer Service からの返信 (投稿日 : 2024 年 3 月 23 日)
Thank you for your five out of five rating, Andrew F! We are thrilled to know that you enjoyed your stay. It was our pleasure to serve you, and we hope to do so again soon.

10/10 (非常に良い)

Steve

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall a very nice experience. Great view and location. Unfortunately there was construction going on and it was loud at times. One of the elevators was out as well but overall it was a good stay. We would definitely go back again.
2024 年 2 月に 7 泊滞在
Customer Service からの返信 (投稿日 : 2024 年 2 月 29 日)
Thank you for your feedback, Steve! We are delighted to hear that you had a nice overall experience. It’s also great that you enjoyed the view and our location. We apologize for any inconvenience caused by the ongoing improvements being made and the elevator issue. We hope to have another opportunity to welcome you back in the future and provide you with an even better experience.

6/10 (普通)

Brett

2024 年 2 月に 7 泊滞在
Customer Service からの返信 (投稿日 : 2024 年 3 月 23 日)
Thank you for your rating, Brett. We are sorry that your time with us did not meet our high standards. We hope to have another opportunity to welcome you back in the future, and provide you with the excellent experience that you deserve.

10/10 (非常に良い)

Samuel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 3 泊滞在
Customer Service からの返信 (投稿日 : 2024 年 2 月 29 日)
Thank you for your rating, Samuel! We are thrilled to know that you enjoyed your time with us, and we hope to welcome you back again soon for an equally satisfying experience.

10/10 (非常に良い)

noel

Great service love the breakfast!
2024 年 2 月に 1 泊滞在
Customer Service からの返信 (投稿日 : 2024 年 2 月 25 日)
Thank you for your positive review, Noel! We are delighted to hear that you enjoyed our great service, and that you loved our complimentary breakfast. It was our pleasure to serve you and we hope to welcome you back again soon.