I liked how close it was to restaurants. Didn't like the spa was closed and it didn't say anything about it on-line. Breakfast was lacking in choices. Not much for presentation either. We'll stay down the highway next time for a better rate and a hot tub.
Valerie
2024 年 5 月に 1 泊滞在
2/10 (非常に不満)
Merranda
ペット同伴の旅行, 家族旅行, 小さなお子様連れの家族旅行
2024 年 5 月 28 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel and staff was the WORST experience I've ever had! The hotel advertised a hot tub ( big reason we chose and booked) and was verified when we called to ask about pet policy. Then was informed at check it was not available. Then was immediately verbally assaulted by a staff member after being checked in and heading to the elevator. Calling a customer a derogatory name while your on duty is not professional or curtious. Then being told by front desk thats just how she is. That response explains the whole horrible experience and attitude of the establishment. We traveled over 1000 miles to visit family for a couple days and when they came to the hotel so we could figure out our plans we were informed that we were not aloud to have visitors and was told to leave the property if we didn't like the policies. We spent less then an hour at this hotel. Has an absolutely horrible new owner and buissness person.
The Holiday inn has a fantastic hot tub and is a great place to relax and sleep after a very long trip and horrible experience. Great service, staff and facilities.
If you plan on visiting family in Fort Dodge. I highly recommend the Starlight Best Western. They are very open and informative on policies and family visitors. Fantastic people and guest services!
Merranda
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Cynthia
2024 年 5 月 26 日
良かった点 : 清潔度、施設のコンディションと設備
Cynthia
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Twyla
2024 年 5 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This property is so easily accessible to the major highways. Also there is food available close by.
Twyla
2024 年 2 月に 2 泊滞在
10/10 (非常に良い)
Twyla
2024 年 5 月 25 日
I arrived later in the evening, tired, hungry and ready for a quiet night!! All was provided to me. The doors do not open automatically, so the check in woman actually held the door for me. Also since I’m somewhat handicapped and an older Individual I was so pleased to have a ground floor room that was handicapped accessible. I usually ask for one but don’t usually get one. I was very pleased with my stay at this AmericInn.
Twyla
2024 年 5 月に 1 泊滞在
6/10 (普通)
Abigail
2024 年 5 月 15 日
良かった点 : 清潔度、施設のコンディションと設備
Abigail
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Lucas
2024 年 5 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Yes
Lucas
2024 年 5 月に 1 泊滞在
2/10 (非常に不満)
Richard
2024 年 5 月 5 日
Richard
2024 年 3 月に 1 泊滞在
2/10 (非常に不満)
Ashley
家族旅行
2024 年 5 月 3 日
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス
For whatever reason the other isnt working but i put a reservation for one this locations 1bdroom suites and online it showed before i booked 1 left after i booked amd paid for the room it didnt offer the big suite anymore, so perfect right.. WRONG when my family arrived i asked to confirm that we had a 1 bedroom with doors i was told yes well get up to the room and guess what not their suite we were given one of their king rooms with 1 bed and a half of a couch for my son to sleep on.. we ended up waking up at 230am and leaving bc the bed was uncomfortable and my son couldnt hang off the couch anymore and was in pain.. definitely wish id of looked around more or heck even stayed at one of the older motels it would of been better
Ashley
2024 年 4 月に 1 泊滞在
6/10 (普通)
Paul
家族旅行
2024 年 4 月 16 日
良かった点 : 清潔度
気になった点 : 設備とサービス
No soap. Gave extra bottle of shampoo. It isn’t the same. One who checked us in not very personable at all.