朝食、ランチに営業

フォート・コリンズ・マリオットの口コミ

4 out of 5
フォート・コリンズ・マリオット
350 E Horsetooth Rd, Fort Collins, CO

口コミ

8.8

非常に良い

評価 10 - 1000 件の口コミ中 584 件が非常に良い" "
評価 8 - 1000 件の口コミ中 256 件が良い" "
評価 6 - 1000 件の口コミ中 83 件が普通" "
評価 4 - 1000 件の口コミ中 42 件が不満" "
評価 2 - 1000 件の口コミ中 35 件が非常に不満" "

9.0/10

清潔度

9.0/10

スタッフとサービス

8.6/10

設備とサービス

8.8/10

施設のコンディションと設備

9.0/10

環境への配慮

口コミ

8/10 (良い)

Riko

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 12 月に 1 泊滞在
Managerからの返信 (投稿日 : 2019 年 12 月 17 日)
Thank you for your review.

6/10 (普通)

宿泊されたお客様

出張, 小さなお子様連れの家族旅行
お部屋に入った時ににおいが気になりました。
2019 年 7 月に 3 泊滞在
Kasie G からの返信 (投稿日 : 2019 年 8 月 5 日)
Thank you for your review. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If your future travel plans ever include Fort Collins, I hope you will give us a chance to earn back your trust.

8/10 (良い)

Kenneth、Chandler

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Julie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Todd

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Front desk staff was friendly, room was clean, like the area!
2024 年 5 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Todd,Your five-star review is greatly appreciated and goes a long way in helping us thrive as a destination. We're so glad you enjoyed our clean rooms and the warm hospitality from the team working hard to maintain them, and we hope we'll see you again soon at Marriott Hotel Fort Collins.

10/10 (非常に良い)

John

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It wasclean and quiet
2024 年 5 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 9 日)
Dear John,Thank you for your five-star review! We're glad that our dedication to providing a clean and peaceful environment for our guests made a great impression on you. It would be our pleasure to welcome you back to Marriott Hotel Fort Collins for another pleasant stay anytime!

10/10 (非常に良い)

Karri

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Close to everything
2024 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 27 日)
Dear Karri,Thank you for your feedback! We're glad you found our hotel conveniently located, and we look forward to welcoming you back for another five-star stay at Marriott Hotel Fort Collins!

10/10 (非常に良い)

Jonathan

2024 年 4 月に 1 泊滞在

8/10 (良い)

Joseph

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
amanda cosseyからの返信 (投稿日 : 2024 年 4 月 16 日)
Thank you so much for your rating

10/10 (非常に良い)

connal

2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Jamie、Rapid City

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Friendly staff
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 9 日)
Dear Jamie,Thank you so much for taking the time to share your thoughts on your recent visit. Our team will be thrilled to know that they played a pivotal role in your experience with us, and overall, we're glad you had a fantastic time. It was a pleasure having you here, and we hope you return soon.

10/10 (非常に良い)

Anne-Marie、Aurora

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a great stay at the Marriot. Everyone was very friendly & the room was nicely updated and very clean.
2024 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 5 日)
Dear Anne-Marie,Thank you for choosing Marriott Hotel Fort Collins for your stay! We're thrilled to hear that you had a fantastic experience with us. Our team takes pride in providing friendly service and maintaining clean, updated rooms. We appreciate your kind words and look forward to welcoming you back for another wonderful stay!

10/10 (非常に良い)

Nanette

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice place!
2024 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 5 日)
Dear Nanette,Thank you so much for the five-star review. We're very pleased to hear you had a terrific stay at Marriott Hotel Fort Collins. We hope you'll visit us again!

10/10 (非常に良い)

linda

2024 年 3 月に 4 泊滞在

10/10 (非常に良い)

Abraham

2024 年 3 月に 2 泊滞在
Amanda Cosseyからの返信 (投稿日 : 2024 年 4 月 16 日)
Thank you so much for your rating

10/10 (非常に良い)

Christa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
amanda cosseyからの返信 (投稿日 : 2024 年 4 月 16 日)
Thank you so much for your rating

10/10 (非常に良い)

Joel、Glendale

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Awesome property
2024 年 3 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear Joel,It was a pleasure hosting you at Marriott Hotel Fort Collins! We're glad you enjoyed your visit, and we look forward to seeing you again soon.

8/10 (良い)

Rene

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
No carpet in rooms and bathrooms were small
2024 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear Rene,Thank you for choosing to stay at Marriott Hotel Fort Collins. We regret that your accommodations weren't what you expected. However, based on your positive rating, it sounds like your overall stay was pleasant. We value your thoughtful input and hope to see you again.

10/10 (非常に良い)

Rachael

2024 年 3 月に 1 泊滞在
amanda cosseyからの返信 (投稿日 : 2024 年 4 月 16 日)
Thank you so much for your rating

6/10 (普通)

Elan

良かった点 : スタッフとサービス
2024 年 3 月に 1 泊滞在
amanda cosseyからの返信 (投稿日 : 2024 年 4 月 16 日)
Thank you so much for your rating

10/10 (非常に良い)

Cory

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everything was very wonderful and beautiful.
2024 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 6 日)
Dear Cory,We truly appreciate your kind words about your five-star experience with us. At Marriott Hotel Fort Collins, your satisfaction is our top priority, and we can't wait to have the pleasure of serving you again.

10/10 (非常に良い)

Barbara

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent staff, very clean, quiet and convenient.
2024 年 2 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 1 日)
Dear Barbara,We were happy to provide you with clean, quiet accommodations, and we're glad you felt welcome while you were here. The next time you're in town, please come see us again at Marriott Hotel Fort Collins!

10/10 (非常に良い)

Conan

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The young man working the counter on the night of my check in did fantasic checking myself and 3 others in while have kids run around like crazy
2024 年 2 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 22 日)
Dear Conan,Thank you for taking a moment to share your wonderful review. We know the staff at Marriott Hotel Fort Collins makes all the difference, and truly appreciate you highlighting the commitment of our wonderful team. They will be delighted to know you were impressed with their service and we look forward to welcoming you back for another memorable stay.

2/10 (非常に不満)

Crystal

気になった点 : スタッフとサービス
Went down to eat breakfast and was charged $18 per person including my 4 year old. Staff also changes $10 for bottle of water. Completely outrageous for a hotel that’s supposed to have a free complementary breakfast and not located in Jackson, WY. Will definitely find somewhere else to stay next time.
2024 年 2 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 22 日)
Dear Crystal,Thank you for reaching out to us. We are sorry to hear that certain aspects of your recent visit did not meet your expectations. We always strive to offer competitive prices for our area while providing great value to our guests. However, we understand that you were not satisfied on this occasion. Your feedback is important to us, and we appreciate you sharing it with us. We hope that you will consider visiting us again in the future, and we wish you safe travels.

10/10 (非常に良い)

Barbara

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very comfortable, clean and accessible.
2024 年 2 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 22 日)
Dear Barbara,Thank you for choosing Marriott Hotel Fort Collins, and for taking the time to share your lovely, five-star review. We are delighted you were impressed with our comfortable accommodations and look forward to welcoming you back for another great visit.

10/10 (非常に良い)

Chelsea

グループ旅行
良かった点 : 設備とサービス
Great!
2024 年 2 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
Dear Chelsea,Thank you for sharing your short, yet delightful, five-star review. We are thrilled you were impressed with your stay at Marriott Hotel Fort Collins and look forward to welcoming you back again soon.

10/10 (非常に良い)

Maryssa

2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Ghandia

2024 年 1 月に 2 泊滞在

10/10 (非常に良い)

Melissa

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fabulous stay!
Very nice hotel. Front dest service was excellent. I beleice i interacted with 3 women and 1 man. They were all welcoming, friendly, courteous and attentive. Refreshing in this day and age. No phones in sight! Wait staff at the bar and coffee shop was wonderful too. Great job all around. I will be sure to make this my go to place in Ft Collins! One "complaint" is i wish thr pool hours were open a bit later, say 11 or midnight.
2023 年 12 月に 6 泊滞在
General Manager からの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Melissa,Thank you so much for choosing to stay with us at Marriott Hotel Fort Collins. Our goal is to provide every guest with exceptional service, so we're thrilled our commitment to this shone through during your visit. We'll be sure to pass your compliments along to the team! It's great to read we've become your go-to destination in the area. The pleasure was all ours, and we hope to welcome you back in the future.

6/10 (普通)

RICHARD

良かった点 : 清潔度、スタッフとサービス
気になった点 : 客室の快適度
Came here for the honeymoon left underwhelmed
Check in was smooth, but room felt a bit cramped. Bathroom was small and provided toiletries were sub par. Body wash, shampoo and conditioner didn't smell or feel good at all. Lotion stunk. King size bed wasn't comfortable at all and the room wasn't soundproof at all (we heard everything in the hall). The bar and Vanessa the bartender were amazing. However the 18 per person breakfast buffet was the worst I've ever had. Eggs tasted powered, fruit was over ripe and soggy, biscuits and gravy (my go to) was disgusting (biscuits were dry and gravy tasted like it came from a bag. There was supposed to be French toast but it wasn't there some pancakes that were worse than McDonald's were out and my wife (just got married) couldn't even stab them with fork they were so hard and rubbery. We were down there about 8 am. It was $8+ for a $0.99 bag of chips and a recees candy. Overall I'm highly disappointed because where I should have enjoyed myself at supposedly one of the best hotels in Fort Collins I left exhausted, hungry and disappointed. Don't know if it was because it was New Year's Eve or what. Oh and TV channel selection was awful, no information on room service on the TV or in the rooms.
2023 年 12 月に 1 泊滞在
General Manager からの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Richard,Thank you for your honest feedback on your stay with us. Though we're happy our service was to your satisfaction, we regret that the same cannot be said about our accommodations and amenities. Our team is committed to positive change, so we will reflect and seize all opportunities to improve the guest experience. We would be honored to welcome you back in the future, as we would love to get you more comfortable and leave you with a better lasting impression.

10/10 (非常に良い)

Debra、Casper

2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Jamie

良かった点 : 清潔度
2023 年 12 月に 1 泊滞在

4/10 (不満)

sandra

良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
I was disappointed there was no complimentary water in the room. The customer service after our stay was horrible. The polite staff working. Not friendly at all. The worst part is that a charge was on by credit card that shouldnt be there. when I called the front desk stated it was a bar/grill charge. I informed him that was incorrect due to us not purchasing anything at all from the hotel. I have emailed the manager Brandon twice and left messages twice for the assistant Amanda with no. response. I cant understand why something can be charged that didnt happen and get absolutely no assistance from any staff. At this point I will never stay at this establishment again very poor customer service. And all I expect is the charge to be refunded to me.
2023 年 12 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 12 月 22 日)
Dear Sandra,Thank you so much for your comments. We're sorry to hear about the experience you've described, as it is not a normal one for us. We never want to leave a matter like this unresolved, so please reach out to us offline once more so that we may better assist you. We wish you all the best and hope to hear from you soon.

8/10 (良い)

Zack

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was great except the fan would not turn off in the room and rattles all night. There also seemed to maybe be a service elevator very near that was noisy and would vibrate the walls when it ran
2023 年 12 月に 5 泊滞在
General Managerからの返信 (投稿日 : 2023 年 12 月 21 日)
Dear Zack,We appreciate your feedback, and we're happy to see your overall stay was pleasant. However, we apologize for any issues with noise, and we'll look into your comments further. Should you be in the area again, please come back to see us.

10/10 (非常に良い)

Mary

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 3 泊滞在

10/10 (非常に良い)

hallidie

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice upgrade to this property is complete. Rooms are nicely done w very comfortable lounger/ chaise lounge. Love the shower w no bathtub rim to step over. Lobby has many nice sitting areas. Morning coffee bar converts to real bar in the evening. We didn’t try the restaurant. Very easy access.
2023 年 12 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 12 月 18 日)
Dear Hallidie,Thank you so much for choosing to stay with us at Marriott Hotel Fort Collins. Our goal is to provide every guest with comfortable accommodations, so we're thrilled that was the case for you. We're delighted to read you enjoyed our recent renovations! The pleasure was all ours, and we hope to welcome you back in the future.

10/10 (非常に良い)

Cynthia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 2 泊滞在

10/10 (非常に良い)

Danny

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Really appreciated the courtesy of the staff.
2023 年 11 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2023 年 12 月 6 日)
Dear Michael,Our friendly staff works hard to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. Should you be in the area again, please come back to see us at Marriott Hotel Fort Collins!

10/10 (非常に良い)

Emily、Noblesville

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Candice

2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Lian Wu

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
friendly staff, close the shopping mall, restaurant.
2023 年 12 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2023 年 12 月 5 日)
Dear Lian Wu,Thank you for choosing Marriott Hotel Fort Collins to host your recent stay; it was a pleasure to welcome you. It's wonderful to hear you had a positive experience and that you appreciated the friendly hospitality our team provided and our convenient location close to the mall and area restaurants. We're grateful for your kind comments, and we hope to have the pleasure of your company again soon.

10/10 (非常に良い)

Julie Ann、Indianapolis

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very pleasant staff and service. Nice hotel. Quiet area and yet ve ty convenient for shopping nearby.
2023 年 12 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 12 月 5 日)
Dear Julie,Thank you so much for the perfect rating. We are thrilled to see that you experienced some warm hospitality and peaceful accommodations to relax in. Our prime location is just the cherry on top. We look forward to welcoming you back to Marriott Hotel Fort Collins.

10/10 (非常に良い)

Ryan

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Super friendly staff at the front. Went downstairs to see if they had something I could put water in for our pet and they had dog bowls available for us to borrow!
2023 年 11 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 11 月 29 日)
Dear Ryan,It was truly a pleasure to welcome you to Marriott Hotel Fort Collins. We're happy to hear you had an enjoyable experience and that you appreciated the friendly hospitality our team provided, as well as the convenience of the dog bowls available. Thank you for sharing your kind comments, and we hope to have the opportunity to host your next visit to the area.

10/10 (非常に良い)

Anneke

2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Randy

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

David、Ridgway

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Check in was fast, efficient and courteous! Will definitely stay again.
2023 年 11 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 11 月 25 日)
Dear David,It was such a pleasure having you as our guest! Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Thank you for your kind words, and we look forward to welcoming you back to our lovely hotel!

10/10 (非常に良い)

Josh

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Ronda

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very nice hotel
It’s been a pleasurable stay yet again! It’s convenient to many aspects of traveling. Restaurants & shops and central for outdoor activities also.
2023 年 10 月に 5 泊滞在
General Managerからの返信 (投稿日 : 2023 年 11 月 3 日)
Dear Ronda,It's always a pleasure to welcome you back to Marriott Hotel Fort Collins, and we are delighted you were impressed once again. Thank you for sharing your lovely five-star review. We look forward to seeing you again soon.

10/10 (非常に良い)

Mark

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was clean and comfortable. I liked the shower and they had plenty soaps and shampoo. Everything was as it should be.
2023 年 10 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 10 月 29 日)
Dear Mark,It was a pleasure to host you during your recent visit! Our staff works hard to ensure we meet the needs of our guests. We're glad to hear our clean, comfortable accommodations provided you with the stay you expected. Your review is greatly appreciated, and we hope to get the chance to welcome you back on your next trip to the area!