ロビー

カントリー イン & スイーツ バイ ラディソン フォ ンデュ ラク ウィスコンシンの口コミ

2.5 out of 5

口コミ

8.8

非常に良い

評価 10 - 890 件の口コミ中 507 件が非常に良い" "
評価 8 - 890 件の口コミ中 263 件が良い" "
評価 6 - 890 件の口コミ中 70 件が普通" "
評価 4 - 890 件の口コミ中 26 件が不満" "
評価 2 - 890 件の口コミ中 24 件が非常に不満" "

9.2/10

清潔度

9.0/10

スタッフとサービス

8.8/10

設備とサービス

8.8/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

8/10 (良い)

Huey、日本, 愛知県名古屋市

良かった点 : 清潔度、スタッフとサービス、客室の快適度
気になった点 : 施設のコンディションと設備
彼女と二人なら・・・
ベッドは程よい硬さがあり、よかったと思います。 サイズも寝相の悪い僕でも問題ありませんでした。 無線WIFIはつながりましたが、ベットサイドだと電波が弱くたまに接続が切れる場合がある。 有線LANはいろいろ設定を試しましたが、結局つながらず接続をあきらめました。

10/10 (非常に良い)

Annette

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
A.S.からの返信 (投稿日 : 2024 年 5 月 29 日)
Dear Annette,Thank you for taking the time to complete our online survey regarding your recent stay, and we sincerely appreciate and value your feedback. We strive to continuously improve the quality of our services.Sincerely,Manager

10/10 (非常に良い)

Thomas

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We’ve been to this property dozens of times and have always been treated well.
2024 年 5 月に 1 泊滞在
A.S.からの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Thomas,Thank you for taking the time to post your comments regarding your recent stay.We sincerely appreciate and value your feedback as our guest.Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services.It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Manager

10/10 (非常に良い)

Desirae

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
A.S.からの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Desirae,Thank you for taking the time to post your ratings regarding your recent stay.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Manager

10/10 (非常に良い)

Joseph

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Much better stay than my last a month ago. No stains on sheets and got the correct room.
2024 年 5 月に 1 泊滞在
A.S.からの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Joseph,We would like to thank you for taking the time to post your comments about your stay. Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,Manager

10/10 (非常に良い)

Jessica

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our stay was a great experience for my husband, my teenage daughters, and I. We were welcomed by the friendliest lady! We quickly got changed and enjoyed the hot tub before it closed. Our room was clean and we had everything we needed. The tv didn’t have the best quality, but that wasn’t a big deal for us. Breakfast the next morning was very good and the area was well cared for. We were once again met with a very friendly worker who took care of the breakfast area. We would stay here again.
2024 年 5 月に 1 泊滞在
A.S.からの返信 (投稿日 : 2024 年 5 月 9 日)
Dear Jessica,Thank you for taking the time to post your comments regarding your recent stay.Your feedback about your stay is important to us and we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Manager

8/10 (良い)

Katarzyna

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great for the price. The hot tub has so much chlorine that we couldn’t use it as it burned your eyes just trying to get into it. But aside from that, it was great and breakfast was good too.
2024 年 4 月に 1 泊滞在
A.S.からの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Katarzyna, Thank you for taking the time to post your comments regarding your stay.Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding low water level & chlorine level being high in the hot tub, on your recent visit. Pool and hot tub are maintained on auto feeder per the city standards. I have shared your feedback with our maintenance staff to better handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,Manager

10/10 (非常に良い)

Lisa

良かった点 : 設備とサービス
Staff was very friendly and helpful.
2024 年 4 月に 1 泊滞在
A.S.からの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Lisa,Thank you for posting your comments regarding your stay.It serves as an encouragement to our team. We hope to provide you excellent services in the future as well.Manager

6/10 (普通)

Joseph

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
Overall our stay wasn’t bad. Bed sheets had stains all over them which was kind of disgusting. Room was clean though.
2024 年 4 月に 2 泊滞在
A.S.からの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Joseph,Thank you for taking the time to post your comments regarding your stay.Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding housekeeping issues. I have shared your feedback with our housekeeping staff to better handle these types of situations differently in the future.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.Kind regards,Manager

10/10 (非常に良い)

Julie

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We stayed here as my Mom recovered from a procedure at a near by hospital. Staff was super friendly. Rooms weren’t fancy but more than met our needs and were clean. The location was convenient and easily accessible. We would stay here again and enjoyed the Fon Du Lac area.
2024 年 4 月に 2 泊滞在
A.S.からの返信 (投稿日 : 2024 年 4 月 12 日)
Dear Julie,Thank you for taking the time to post your comments regarding your recent stay.Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Sincerely,Manager

8/10 (良い)

Jason

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice people
2024 年 4 月に 4 泊滞在
A.S.からの返信 (投稿日 : 2024 年 4 月 6 日)
Dear JasonThank you for taking the time to post your comments regarding your recent stay.Your feedback about your stay is important to us. Such positive comments help us to continually improve with the goal of providing the most enjoyable experience for our guests.Sincerely,Manager

6/10 (普通)

Marc

カップルで旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
Pool had children running wild, jumping in hot tub, not a pleasant experience, maybe explained why the hot tub wasn't very hot. Anticipated Queen bed, but they were smaller, maybe twin size? Not much within walking distance to hotel. Buffet was good, although juice machine not working today. Based on price would likely stay elsewhere next time.
2024 年 3 月に 3 泊滞在
A.S.からの返信 (投稿日 : 2024 年 4 月 3 日)
Dear Marc,Thank you for taking the time to post your comments regarding your recent stay.The temperature in the hot tub is maintained per city specifications. The beds in Double Queen rooms are of Queen bed size per brand standards. The juice machine is fixed and working.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Sincerely,Manager

10/10 (非常に良い)

Taarna

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
A.S.からの返信 (投稿日 : 2024 年 3 月 19 日)
Dear Taarna, Thank you for taking the time to complete our online survey regarding your recent stay. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,Manager

6/10 (普通)

Steve

カップルで旅行
気になった点 : 施設のコンディションと設備
The door to our room would not shut without a hard struggle with it. Staff seemed unconcerned.
2024 年 3 月に 1 泊滞在
A.S.からの返信 (投稿日 : 2024 年 3 月 16 日)
Dear Steve,Thank you for taking the time to post your comments regarding your recent stay.Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding maintenance issues in the room. I have shared your feedback with our maintenance & front desk staff to handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.Kind regards,Manager

10/10 (非常に良い)

Patrick

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Big rooms. Pool. Free breakfast. What else could you ask for?
2024 年 3 月に 1 泊滞在
A.S.からの返信 (投稿日 : 2024 年 3 月 10 日)
Dear Patrick,Thank you for taking the time to post your comments regarding your recent stay.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Manager

10/10 (非常に良い)

Emily、Janesville

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Front desk very nice and accommodating. Room coukd use some updates but overall clean.
2024 年 3 月に 1 泊滞在
A.S.からの返信 (投稿日 : 2024 年 3 月 10 日)
Dear Emily,Thank you for taking the time to post your comments regarding your recent stay.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Manager

4/10 (不満)

wendy

出張
気になった点 : 清潔度、スタッフとサービス
I didn't like the fact that the wall was dirty above the window I walked in my room and it was freezing cold and I had to get somebody to come help me with the thermostat thing which the front of the heater air conditioner came off cuz it wasn't locked also the fact that the next day the housekeeper knocked and walked right in and when I complained about it they said you should have had to do not disturb sign up I didn't have a do not disturb sign at all. So then the next day somebody came and just walked right in housekeeping again not even a knock so I was checking out that day but I was trying to finish some work and I just packed my stuff up and left I don't know what happened to country inn & suites because I used to always stay at the ones in Germantown and Brookfield but this one I would never go back to. Must have got some new ownership. Not to mention the fact the towels are paper thin.
2024 年 3 月に 2 泊滞在
A.S.からの返信 (投稿日 : 2024 年 3 月 8 日)
Dear Wendy,On behalf of our entire team, I would like to apologize for failing to exceed your expectations regarding housekeeping services & room cleanliness issues. We will be using your feedback to make improvements, so that we provide exceptional experiences for our guests.Sincerely,Manager

10/10 (非常に良い)

Shanna

良かった点 : 清潔度
2024 年 3 月に 1 泊滞在
A.S.からの返信 (投稿日 : 2024 年 3 月 8 日)
Dear Shanna,We would like to thank you for taking the time to post your ratings about your recent stay. Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,Manager

8/10 (良い)

Teresa

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Cheryl the cook is fantastic and Liz at the front desk. However other front desk staff don’t even greet you and can be nasty. Otherwise nice place to stay.
2024 年 2 月に 3 泊滞在
A.S.からの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Teresa,We would like to thank you for taking the time to post your comments about your stay. I apologize regarding the guest services that were not up to the mark from other front desk staff who did not greet you while on duty.Kind regards,Manager

4/10 (不満)

Scott

出張
気になった点 : 清潔度、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
A.S.からの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Scott,We would like to thank you for taking the time to post your ratings about your stay. I apologize that you were not satisfied with your experience during your stay.Kind regards,Manager

8/10 (良い)

Jeffery

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Pool vad
Always a pleasant stay. Disappointed in the pool . Needed to be cleaned and filtered . Hot tub wasn't inviting
2024 年 2 月に 2 泊滞在
A.S.からの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Jeffery,On behalf of our entire team, I would like to apologize for failing to exceed your expectations regarding pool & hot tub cleanliness issues.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Sincerely,Manager

10/10 (非常に良い)

Therese、plymouth

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff was great Hotel was clean. Looked recently renovated. Room was nice with lots of amenities. Will be back
2024 年 2 月に 3 泊滞在
A.S.からの返信 (投稿日 : 2024 年 2 月 25 日)
Dear Therese,We would like to thank you for taking the time to post your comments about your stay. Thank you so much for your business and we look forward to seeing you in the future.Kind regards,Manager

8/10 (良い)

Tarena

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very good stay.
2024 年 2 月に 1 泊滞在
A.S.からの返信 (投稿日 : 2024 年 2 月 23 日)
Dear Tarena,We would like to thank you for taking the time to post your comments about your stay. Thank you so much for your business and we look forward to seeing you in the future.Kind regards,Manager

8/10 (良い)

BETHANY、Janesville

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very clean. Kind & helpful staff.
2024 年 2 月に 1 泊滞在
A.S.からの返信 (投稿日 : 2024 年 2 月 20 日)
Dear Bethany,Thank you for taking the time to post your comments. I have shared your comments with my staff, and they join me in thanking you for your kind words. We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,Manager

6/10 (普通)

宿泊されたお客様

That’s OK for the price
The room had a very musty scent when I first walked in and also the charging port next to the bed did not work at all. I did not realize they did not work until I woke up the next morning, and realized that my phone was about to die.
2024 年 2 月に 2 泊滞在
A.S.からの返信 (投稿日 : 2024 年 2 月 17 日)
Dear Guest,On behalf of our entire team, I would like to apologize for failing to exceed your expectations regarding room condition.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Sincerely,Manager

10/10 (非常に良い)

Elena

2024 年 2 月に 4 泊滞在
A,S,からの返信 (投稿日 : 2024 年 3 月 31 日)
Dear Elena,Thank you for taking the time to post your ratings regarding your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,Manager

10/10 (非常に良い)

Valeria

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
A.S.からの返信 (投稿日 : 2024 年 2 月 14 日)
Dear Valeria,Thank you for taking the time to complete our online survey regarding your recent stay at our property.It is always a pleasure to receive positive feedback.Sincerely,Manager

10/10 (非常に良い)

Jackie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very nice
2024 年 2 月に 1 泊滞在
A.S.からの返信 (投稿日 : 2024 年 2 月 10 日)
Dear Jackie,Thank you for taking the time for posting your comments regarding your recent stay.We sincerely appreciate and value your feedback as a It is always a pleasure to receive positive feedback. Please visit us again soon!Sincerely,Manager

8/10 (良い)

Mahmut

2024 年 1 月に 2 泊滞在
A.S.からの返信 (投稿日 : 2024 年 2 月 8 日)
Dear Mahmut,Thank you for taking the time to complete our online survey regarding your recent stay.Your feedback about your recent stay is important to us. We hope to see you again soon.Sincerely,Manager

8/10 (良い)

Lavone

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was fun
2024 年 2 月に 1 泊滞在
A.S.からの返信 (投稿日 : 2024 年 2 月 5 日)
Hi! Lavone,Thanks for posting your ratings & staying with us. We appreciate your feedback!Manager

8/10 (良い)

Cheryl、Hartford

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
A.S.からの返信 (投稿日 : 2024 年 2 月 5 日)
Hi! Cheryl,Thanks for posting your ratings & staying with us. We appreciate your feedback!Manager

6/10 (普通)

Stevanie

小さなお子様連れの家族旅行
気になった点 : スタッフとサービス、施設のコンディションと設備
The hot tub was very dirty. The pool area was loud with people partying in there with a boom box blasting and doing shots from a glass bottle sitting right along side the pool. People ordered in pizzas when the sign clearly states no food or beverage. I stayed over night at your hotel to have my children swim and have fun. The man playing the boom box was playing explicit music. My son also tried climbing the ladder to come up out of the pool, and the ladder came unattached from the cement! Then the lights also didn’t come on in the pool area when it got dark. Had to ask front desk. I was not happy with our experience.
2024 年 2 月に 1 泊滞在
A.S.からの返信 (投稿日 : 2024 年 2 月 5 日)
Dear Stevanie,Thank you for taking the time to post comments regarding your stay.On behalf of our entire team, I would like to apologize for failing to exceed your expectation during your stay.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Sincerely,Manager

8/10 (良い)

Darlene

家族旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Would stay again
Room, service and staff were absolutely great. Hot tub had sand in it. Needed to be cleaned.
2024 年 1 月に 1 泊滞在
A.S.からの返信 (投稿日 : 2024 年 1 月 30 日)
Dear Darlene,Thank you for taking the time to post your comments regarding your recent stay.Your feedback about your recent stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Manager

8/10 (良い)

Jennifer

家族旅行
Very dated, the pictures make it look better than it is. Definitely could use an upgrade. I thought it would be better for 140 a night. :/ Morning front desk staff was kind of rude. Night staff was polite. I wouldn’t choose this hotel again
2024 年 1 月に 1 泊滞在
A.S.からの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Jennifer,Thank you for taking the time to complete our online survey regarding your recent stay.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Our hotel is up to date on specs per brand standards. We apologize that the front desk staff in the morning was not polite.We hope for an opportunity to properly host you in the future.Sincerely,Manager

2/10 (非常に不満)

Stephen

家族旅行
気になった点 : 清潔度、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
A.S.からの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Stephen,Thank you for taking the time to complete our online survey regarding your recent stay. The rooms are checked by our housekeeping staff and any maintenance issues are taken care of for guest rooms.On behalf of our entire team, I would like to apologize for failing to exceed your expectations regarding your stay.Sincerely,Manager

4/10 (不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
We arrived to find the hot tub was out of order. We killed two beetle like bugs in our room.
2024 年 1 月に 1 泊滞在
A.S.からの返信 (投稿日 : 2024 年 1 月 17 日)
Dear Guest,Thank you for taking the time to post your comments regarding your recent stay.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with hot tub not working. It was a mechanical issue with the working of the hot tub, and the company could not send their representative to fix the issue in the snowstorm. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Manager

8/10 (良い)

Traci

2024 年 1 月に 2 泊滞在
A.S.からの返信 (投稿日 : 2024 年 2 月 5 日)
Dear Traci,We would like to thank you for taking the time to complete our online survey regarding your recent stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,Manager

10/10 (非常に良い)

Jean

出張
2024 年 1 月に 1 泊滞在
A.S.からの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Jean,Thank you for taking the time to post your ratings regarding your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,Manager

2/10 (非常に不満)

Nickole

小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス
The pool and hot tub were disgusting, hot tub was green from algae and a black ring around both. Breakfast was supposed to be served until 10am but the lady shut the doors at 9am and refused to let my children eat at 9:32am when confronted, staff got angry and said she was told to stop serving at 9:30am but the signage stated 10am on a holiday.
2023 年 12 月に 1 泊滞在
A.S.からの返信 (投稿日 : 2024 年 2 月 5 日)
Dear Nickole,Thank you for taking the time to post comments regarding your stay.On behalf of our entire team, I would like to apologize for failing to exceed your expectation during your stay.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Sincerely,Manager

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice hotel, but I reserved 2 queen beds and they were only doubles.
2023 年 12 月に 1 泊滞在
.A.S.からの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Guest,Thank you for taking the time to post your comments regarding your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,Manager

4/10 (不満)

Sarah

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Sewer smell is strong!, Strongest in the morning. Train horn at all time of the night, Cleaning service only came once, the manager said they were supposed to come everyday while we were there since covid is over. The room itself was a good size but needs a complete DEEP clean, carpets, couch it filthy gross and some paint wouldn't hurt. The body towels were tiny, tattered and so thin the hand towels dried better.
2023 年 12 月に 3 泊滞在
A.S.からの返信 (投稿日 : 2023 年 12 月 30 日)
Dear Sarah,We apologize for the concerns you shared about your experience at this hotel. The hotel does not have any sewer smell. I have addressed the issues with our housekeeping team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.Sincerely, Manager

10/10 (非常に良い)

Henry

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Found our Fon du Lac Motel of Choice SW of Town
Very friendly staff. Large room, comfortable bed. Good, hot breakfast.
2023 年 12 月に 1 泊滞在
A.S.からの返信 (投稿日 : 2023 年 12 月 30 日)
Dear Henry,Thank you for sharing your recent experience at our hotel. We sincerely appreciate your feedback and are happy to hear you had a great experience with us, especially regarding your recent stay.We hope to continue to provide great experiences for you in the future as well.Sincerely,Manager

10/10 (非常に良い)

Jeffrey

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Country Inn and Suites all feel cozy and quiet, this one does too!
2023 年 12 月に 1 泊滞在
A.S.からの返信 (投稿日 : 2023 年 12 月 26 日)
Thanks for staying with us Jeffrey.We appreciate your feedback!

2/10 (非常に不満)

宿泊されたお客様

家族旅行
良かった点 : スタッフとサービス、客室の快適度
気になった点 : 清潔度、施設のコンディションと設備
Stay away
The first room I stayed in had pee stains on the comforter they switched me and the room is all right. But if you want to get sleep don’t count on it cause you have the highway and the train. Try canceling it and it was horrible experience
2023 年 12 月に 2 泊滞在
A.S.からの返信 (投稿日 : 2023 年 12 月 24 日)
Dear Guest, On behalf of our entire staff at our hotel, we apologize about your experience during your stay at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, Manager

6/10 (普通)

Richard、Ottawa

良かった点 : 清潔度、スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
Our bathroom wasnt working and wasnt fixed when asked to fix it.
2023 年 12 月に 4 泊滞在
A.S.からの返信 (投稿日 : 2023 年 12 月 22 日)
Dear Richard, On behalf of our entire staff at our hotel, we apologize about your experience during your stay at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, Manager

10/10 (非常に良い)

Brianna

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
.A.S.からの返信 (投稿日 : 2023 年 12 月 17 日)
Thanks for staying with us Brianna. We appreciate your feedback!

8/10 (良い)

Tara

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
A.S.からの返信 (投稿日 : 2023 年 12 月 6 日)
Thanks for posting your ratings Tara. We appreciate your feedback!

4/10 (不満)

Rachel

2023 年 6 月に 2 泊滞在
A.S.からの返信 (投稿日 : 2023 年 12 月 17 日)
Dear Rachel,We apologize for the experience you had about your recent stay. We hope that upon your next visit we can exceed your expectations.Sincerely, Manager

8/10 (良い)

Elizabeth

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Rooms always well taken care of. Breakfast slightly better than the average continental, some hot foods. Friendly staff
2023 年 11 月に 5 泊滞在
A.S.からの返信 (投稿日 : 2023 年 11 月 25 日)
Dear Elizabeth, Thanks for staying with us.We appreciate the feedback.Sincerely, Manager

6/10 (普通)

Debbrina

良かった点 : 清潔度、スタッフとサービス
Clean but my door made loud noises while opening it every time and my bathroom sink drained very slowly
2023 年 11 月に 2 泊滞在
A.S.からの返信 (投稿日 : 2023 年 11 月 25 日)
Dear Debbrina, On behalf of our entire staff at our hotel, we apologize about your experience during your stay at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, Manager