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"Well run hotel. Staff was friendly and the included breakfast was great."

"I loved this place. It was really a special experience. 100% would go back and recommends to anyone "

"Breakfast buffet was not good. Food was always cold except when they cooked the omelet for us. That should be available more often. Dinner and drinks were not impressive. Our waiter was fun and always remembered our names. Don't pay for the Puma Trek/VIP pass like we did at reception. Found out later that people staying can do the hike for free. Rooms had a great view and the location was great. Parking was always avaliable and easy. I did enjoy our stay loved the decor. All the staff members were pleasant and helpful."

"Everyone was so welcoming, they are very organized. Love that they have somewhere that books activities and transportation so it’s easy to get around. Food was a 10/10. I used the spa during my stay and the massage was a 10/10. Everything was amazing! "

"The location of El Secreto was amazing. Very walkable to downtown La Fortuna so plenty of food options. Uber is very active here so it was easy to get around town and to various tours. Breakfast each morning was tasty and they allowed for some substitutions. Plus was that they had AC as well which helped with the hot, humid weather. We enjoyed the pools as well! "

"The thermal pools were amazing, the staff was friendly and attentive, beds were comfortable and the included breakfast buffet was fantastic. Our jr suite, which was room 222 had an epic view of the volcano, and we so so many birds right from our roon. WiFi was terrible, and the jr suite which we stayed in was dated, and had a vanity with a terrible stool instead of a desk, which would have been ideal."

"Wonderful place to stay in La Fortuna! The location made everything we did easy to get to. Evelyn and the other staff were so friendly and helpful. Couldn't ask for a better breakfast buffet every morning! "

"The rooms and the hot springs are truly amazing, one of a kind. The food and beverages are also top of the line. Friendly, helpful staff make the stay one of a kind fabulous"

"Best hot springs"