外観

クオリティ イン & スイーツ フローレンス - シンシナティ サウスの口コミ

2.5 out of 5

口コミ

8.0

とても良い

評価 10 - 849 件の口コミ中 317 件が非常に良い" "
評価 8 - 849 件の口コミ中 322 件が良い" "
評価 6 - 849 件の口コミ中 103 件が普通" "
評価 4 - 849 件の口コミ中 53 件が不満" "
評価 2 - 849 件の口コミ中 54 件が非常に不満" "

8.0/10

清潔度

8.4/10

スタッフとサービス

7.4/10

設備とサービス

7.6/10

施設のコンディションと設備

7.8/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Wi-Fiも早く朝食付きでよかった 部屋も広い
2019 年 6 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2019 年 6 月 11 日)
Dear Guest Thanks for choosing our hotel. We are delighted that the overall experience was good. Most of our guests experience great satisfaction with their stay. We invite you once again to stay with us with your family and friends. Thanks for your honest and candid remarks. Sincerely Hotel Manager

6/10 (普通)

Michelle

家族旅行
The property is definitely showing age. I don’t see the ratings that show on here being deserved. The hotel next door has lower ratings but was quite a bit newer and nicer (and same price range). Breakfast was passable, hotel had a number of condition issues and that old smell but employees were nice and helpful.
2024 年 5 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 15 日)
Hello Michelle,We appreciate your feedback and are glad to hear our staff made your stay pleasant. We are constantly working to improve our facilities to meet our guests' expectations. Your comments will be shared with our team for further review. Thank you for choosing to stay with us.

4/10 (不満)

Mary

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Breakfast was ok.
2024 年 5 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Hello Mary,We appreciate your feedback on the breakfast experience. Your comments help us to continually improve our offerings for all guests. Thank you for choosing to stay with us.

2/10 (非常に不満)

Randi

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
This property is FILTHY. No smoking but it REEKS of old cigarettes and weed in hallways & rooms. We would absolutely not stay here again, especially at $140 a night! Room #1 had mold & cobwebs on the ceiling, walls, and lampshades. There was hair in our bed sheets and you could tell they had been “swept out” by hand. There was hair in the bathroom sink and on bathtub/shower walls. There were stains on the ceiling (first floor room). In the bathroom someone had vomited (or defecated) and there were splatters and big long drips of it right next to the toilet on the walls. The shower head was completely rusted up. One bedside lamp didn’t work at all and the remote didn’t go to the tv. It was very dingy and dark. When we complained to the desk about the status of the room, we were told that housekeeping was no longer onsite and couldn’t do anything, despite a sign that clearly says housekeeping is available at your request at any time, and it only being about 5pm. The desk clerk was very nice and apologized and moved us to another room. Room #2 was “slightly” better. The lamps & remote worked, and the bathroom had no puke on the walls. There was still hair, but at least it was stuck to the outside of the tub, albeit next to a tiny dead roach. There was food stuck on wall, hair in the bed sheets too (they clearly don’t change them) and a blood stain on the mattress pad. The chairs were deeply stained. Mattress is hard w/ a cover that makes you sweat & pillows are super flat.
2024 年 5 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 6 日)
Hello Randi,We appreciate you sharing your detailed feedback with us. Your concerns will be escalated to our management team for thorough review and evaluation. We strive to provide a comfortable and enjoyable experience for all our guests, and we apologize for any inconvenience you may have encountered during your stay. Please feel free to reach out to our management directly for further assistance.

10/10 (非常に良い)

Diana

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
HANNAH &LEXI WERE VERY HELPFUL WITH MY RESERVATIONS & CHECK-IN! AWESOME BREAKFAST, & HOT SHOWER!
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 6 日)
Hello Diana,We are delighted to hear that Hannah and Lexi provided excellent service during your stay. It's great to know you enjoyed our breakfast and had a relaxing shower. We appreciate your feedback and hope to welcome you back soon!

10/10 (非常に良い)

Debbie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 6 日)
Hello Debbie,We are delighted to hear that you had a wonderful experience during your stay with us. We appreciate your positive rating and hope to welcome you back soon for another fantastic stay!

10/10 (非常に良い)

Renee、Glendale

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Jeff H/GMからの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you for staying with us. We are glad that you had a positive experience while you were her

6/10 (普通)

Erykah

ペット同伴の旅行, カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
What I like the most is that they are dog friendly.
2024 年 4 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 25 日)
Hello Erykah, We are pleased to hear that you enjoyed our pet-friendly policy during your stay. We strive to accommodate all guests, and we look forward to welcoming you and your furry friend back soon.

2/10 (非常に不満)

Lisa

家族旅行
気になった点 : 設備とサービス
BED BUGS!!!!
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 13 日)
Hello Lisa,We are sorry to hear about your experience. We take matters like this seriously and encourage guests to reach out to our management team directly to address any concerns. Your feedback is appreciated as we continually strive to improve our guests' experience.

8/10 (良い)

Nadine

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
It was clean and the breakfast was great, lots of variety
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 11 日)
Hello Nadine,We are delighted to hear that you found our hotel clean and enjoyed our breakfast selection. Thank you for sharing your positive feedback with us. We appreciate your kind words and hope to welcome you back again in the future.

2/10 (非常に不満)

Cadence

2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 30 日)
Hello Cadence, We're sorry to hear that your experience did not meet expectations. Please feel free to reach out to us directly with any feedback, so we can address any issues you encountered during your stay. We strive to provide exceptional service to all our guests.

2/10 (非常に不満)

Roza

出張, 家族旅行
気になった点 : 清潔度、施設のコンディションと設備
It was dirty and ants in our room. Smelled weird
2024 年 4 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 9 日)
Hello Roza, We apologize for any inconvenience experienced during your stay. We encourage guests to reach out to management directly with any concerns for personalized assistance with their experiences at our hotel.

10/10 (非常に良い)

Robin

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Easy check in
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 5 日)
Hello Robin,We're glad to hear that you found our check-in process to be convenient. Your feedback is valuable to us as we strive to provide efficient service to all our guests. If you have any further comments or suggestions, please feel free to reach out to our management team. Thank you for choosing our hotel for your stay.

6/10 (普通)

Donald

2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 23 日)
Hello Donald, We're sorry to hear that your experience was not perfect. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and would love the opportunity to make things right for you.

8/10 (良い)

Jennifer

2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 23 日)
Hello Jennifer, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 (非常に良い)

Steve

グループ旅行
Clean room, comfortable bed and friendly staff. Plenty of restaurant choices close by. Great deal for the price.
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 27 日)
Hello Steve,We're delighted to hear that you enjoyed our clean rooms, comfortable beds, and friendly staff. It's wonderful to know you found plenty of dining options nearby and that you felt you received a great deal. Your satisfaction is important to us, and we hope to welcome you back in the future.

10/10 (非常に良い)

Dawn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 28 日)
Hello Dawn,We are thrilled to hear that you had a wonderful experience at our hotel! It was a pleasure having you as our guest, and we hope to welcome you back soon for another fantastic stay.

10/10 (非常に良い)

Abid Salman

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
AC/Heat systems need an upgrade. Other than that everything was good.
2024 年 2 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
Hello Abid Salman,We appreciate your feedback on the AC/Heat systems and are glad you found everything else satisfactory. Should you have any other concerns, feel free to reach out to our management team for further assistance.

10/10 (非常に良い)

Tom

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
Hello Tom,Thank you for choosing to stay with us! We are thrilled to hear that you had a fantastic experience at our hotel. We look forward to welcoming you back soon for another wonderful stay.

10/10 (非常に良い)

John、Canadian

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had an excellent stay
2024 年 2 月に 4 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 15 日)
Hello John,Thank you for choosing our hotel for your stay. We truly appreciate your positive feedback and are delighted to hear that you had an excellent experience with us. We strive to provide exceptional service and amenities to all of our guests, and it is gratifying to know that we exceeded your expectations. We look forward to welcoming you back for another exceptional stay in the future!

8/10 (良い)

Donald

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 9 日)
Hello Donald,We are glad to hear that you enjoyed your stay with us! If you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We would love to hear from you and ensure that your next visit is even better.

8/10 (良い)

Sonia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Rooms are a little dated.
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 6 日)
Hello Sonia, Thank you for sharing your feedback on our hotel rooms. We appreciate your input and take all guest comments seriously. It's important to note that we strive to provide a comfortable and pleasant stay for all our guests. If you have any specific suggestions or concerns, please feel free to share them with our management team directly.

8/10 (良い)

Colin、Dresden

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was a nice comfortable hotel. Comfortable beds, clean bathroom and overall cleanliness. Good breakfast selection.
2024 年 1 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 1 月 25 日)
Hello Colin,Thank you for your kind words about our hotel! We're glad to hear that you found our beds comfortable and the overall cleanliness satisfactory. We take pride in providing a good breakfast selection for our guests to enjoy. We hope to have the chance to welcome you back in the future for another pleasant stay.

10/10 (非常に良い)

MYRNA

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
TV is outdated No channel guide
2024 年 1 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 1 月 22 日)
Hello MYRNA,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the outdated TV and lack of a channel guide. We appreciate your input and will review it with our team for future improvements. We hope you had an otherwise pleasant stay and would love to welcome you back for a more satisfying experience in the future.

2/10 (非常に不満)

Nichole

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 1 月 17 日)
Hello Nichole, We're sorry to hear that your recent stay with us didn't meet your expectations. We value your feedback and encourage you to reach out to our hotel directly so that we can address any specific issues you may have experienced. We greatly appreciate your time and hope to have the opportunity to make it up to you in the future.

6/10 (普通)

John L

No elevator
2023 年 6 月に 3 泊滞在
Managerからの返信 (投稿日 : 2024 年 1 月 8 日)
Hello John L, Thank you for bringing this to our attention. We apologize for any inconvenience caused. We appreciate your feedback and will take it into consideration for future improvements.

2/10 (非常に不満)

susan

気になった点 : 清潔度、スタッフとサービス
The walls are very thin and can hear everything. Around midnight there was some sort of domestic violence that was very loud. Around 2 am police came to talk to the couple next to our room which we could hear. We ended up leaving around 3 am to just get out of there with very little sleep.
2023 年 12 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 1 日)
Hello susan, Thank you for sharing your feedback with us. We apologize for any inconvenience caused during your stay. The comfort and well-being of our guests is our utmost priority, and we will make sure to address the issue of noise disturbance. We appreciate you bringing this to our attention and we will take necessary measures to prevent such occurrences in the future.

6/10 (普通)

Sara

2023 年 12 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 12 月 28 日)
Hello Sara, Thank you for choosing to stay with us. We appreciate your business and hope you had a pleasant stay. If you have any feedback or concerns about your experience, please don't hesitate to reach out to us directly. We value your input as it helps us improve our services for future guests.

6/10 (普通)

Stefanie

家族旅行
良かった点 : スタッフとサービス、設備とサービス
Staff was friendly and the hotel room was clean. Breakfast options were good. The bedside table was falling off of the wall and seemed to be a bit of a hazard. My biggest complaint was the smell of weed permeating throughout the hallway and lobby.
2023 年 12 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 12 月 24 日)
Hello Stefanie,Thank you for your feedback. We appreciate your kind words about our friendly staff, clean rooms, and breakfast options. We apologize for any inconvenience caused by the issue with the bedside table. We will investigate and address the matter promptly. Regarding the odor in the hallway and lobby, we will work on enhancing our monitoring to ensure a pleasant atmosphere for all our guests. We value your input and hope to welcome you back again in the future.

8/10 (良い)

Chris

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
気になった点 : 清潔度
2023 年 12 月に 2 泊滞在
Managerからの返信 (投稿日 : 2023 年 12 月 23 日)
Hello Chris,Thank you for choosing our hotel for your stay! We appreciate your positive rating and are thrilled to hear that you enjoyed your time with us. If you have any further feedback or if there is anything else we can do to further enhance your experience, please don't hesitate to reach out to us directly. We hope to welcome you back in the future for another excellent stay.

8/10 (良い)

Thomas

家族旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
2023 年 12 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 12 月 22 日)
Hello Thomas,Thank you for choosing our hotel for your stay! We're glad you had a positive experience. If you have any additional feedback or suggestions, please don't hesitate to reach out to us directly. We appreciate your support and hope to welcome you back soon!

10/10 (非常に良い)

Chetan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 5 泊滞在
Managerからの返信 (投稿日 : 2023 年 12 月 16 日)
Hello Chetan,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience. If there is anything else we can do for you in the future, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!

8/10 (良い)

Carrie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Managerからの返信 (投稿日 : 2024 年 2 月 9 日)
Hello Carrie,Thank you for choosing our hotel for your recent stay! We hope you had a pleasant experience with us. If you have any further feedback or suggestions, please feel free to reach out to us directly. We value your input and would love to hear from you.

10/10 (非常に良い)

Gerald

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 11 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 12 月 21 日)
Hello Gerald,We're thrilled to hear that you had a wonderful stay at our hotel. We hope to welcome you back again soon!

10/10 (非常に良い)

Valery

カップルで旅行
良かった点 : スタッフとサービス
Staff were very nice. The bath room in our room could have been cleaner. The breakfast was hot and tasty with plenty of variety.
2023 年 11 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 11 月 29 日)
Hello Valery,Thank you for your feedback. We're delighted to hear that our staff provided excellent service during your stay. We apologize for any inconvenience caused by the cleanliness of the bathroom and appreciate you bringing this to our attention. We're glad you enjoyed the hot and tasty breakfast with plenty of variety. We value your comments and will continue working to enhance our guests' experience.

10/10 (非常に良い)

Tina

2023 年 11 月に 1 泊滞在
Jeff H/GMからの返信 (投稿日 : 2023 年 12 月 5 日)
Thank you for staying with us.

10/10 (非常に良い)

Kyle

2023 年 11 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 11 月 28 日)
Hello Kyle,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

8/10 (良い)

JANICE K

2023 年 10 月に 3 泊滞在
Jeff H/GMからの返信 (投稿日 : 2023 年 11 月 10 日)
Thank you for staying with us.

10/10 (非常に良い)

James

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convenient and good price. Good looking for breakfast.
2023 年 10 月に 1 泊滞在
Jeff H/GMからの返信 (投稿日 : 2023 年 10 月 16 日)
Thank you for staying with us. Hope to see you again

8/10 (良い)

James

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It met our needs
2023 年 9 月に 2 泊滞在
Managerからの返信 (投稿日 : 2023 年 10 月 13 日)
Hi James,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

10/10 (非常に良い)

Richard

2023 年 10 月に 1 泊滞在
Jeff H/GMからの返信 (投稿日 : 2023 年 10 月 27 日)
Thank you for staying with us and also for a good review. We're glad that you had a pleasant stay with us.We look forward to seeing you here again.

10/10 (非常に良い)

brian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
love it
absolutely love this place...we will add it to our must stop list...no pet smell...no smoking smell....and very clean....LOVE IT
2023 年 10 月に 1 泊滞在
Jeff H/GMからの返信 (投稿日 : 2023 年 10 月 6 日)
Thank you for staying with us and also for such a glowing review!!We look forward to seeing you here again.

10/10 (非常に良い)

Pamela

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在
Jeff H/GMからの返信 (投稿日 : 2023 年 9 月 28 日)
Thank you for staying with us. We do look forward to seeing you here again!

8/10 (良い)

David

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Pretty nice
Hotel was very nice and clean. No elevator made our trip up the stairs difficult. And it’s located close to the airport. Jet noise to a degree.
2023 年 9 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 9 月 26 日)
Hi David,Thank you so much for your honest feedback, as we do not get better or improve without it. I'm so sorry to hear about the service failures that you experienced. We would love to have you back to gain your trust again. Please feel free to reach out with any special requests you may have, as we would be happy to assist you. We look forward to hopefully welcoming you back in the future.

6/10 (普通)

Tyler

2023 年 9 月に 6 泊滞在
Managerからの返信 (投稿日 : 2023 年 9 月 26 日)
Hello Tyler, Thank you for sharing this rating, and we welcome you to visit us again anytime.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Comfy beds and clean room. Hotel does not have an elevator which surprised me but it was fine for us. Older hotel that could use some updates but overall was fine for our short stay just needing a place to sleep. Friendly staff at desk.
2023 年 9 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 9 月 23 日)
Dear Guest,On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our staff and elevator. We hope to see you again in the future.

10/10 (非常に良い)

John

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Solid hotel in good shape with nice people
4.5 out of 5, solid hotel in good shape with nice people.
2023 年 9 月に 4 泊滞在
Jeff H/GMからの返信 (投稿日 : 2023 年 9 月 19 日)
Thank you for staying with us- and for leaving your comments. We look forward to seeing you again

6/10 (普通)

Michelle

良かった点 : スタッフとサービス
2023 年 9 月に 1 泊滞在
Jeff H/GMからの返信 (投稿日 : 2023 年 9 月 19 日)
Thank you for being our guest at the Quality Inn & Suites Florence.We do appreciate your feedback as our guest and please know that your comments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive any feedback- good or bad.We do Hope to see you here with us again.

2/10 (非常に不満)

Terrance

2023 年 9 月に 1 泊滞在
Jeff H/GMからの返信 (投稿日 : 2023 年 10 月 9 日)
Thank you for staying with us

10/10 (非常に良い)

Terri

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 9 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 9 月 22 日)
Hello Terri,It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon.