Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicola Masini Operational Coordinator Hotel Cerretani MGallery Collection

Dear Guest, Thank you for choosing Hotel Cerretani MGallery Collection for your stay in Florence. We are glad to hear you enjoyed the service from our staff. It was a real pleasure having you staying with us and we look forward to welcoming you again in our beautiful city! Kind regards, Nicola Masini Operational Coordinator Hotel Cerretani MGallery Hotel Collection

Dear Kimitoshi, Thank you for choosing Hotel Cerretani MGallery Collection for your stay in Florence. We are glad to hear you enjoyed the service from our staff. It was a real pleasure having you staying with us and we look forward to welcoming you again in our beautiful city! Kind regards, Nicola Masini Operational Coordinator Hotel Cerretani MGallery Hotel Collection

Dear Guests, Thank you for choosing Hotel Cerretani MGallery Collection for your stay in Florence. We are glad to hear you enjoyed the service from our staff. It was a real pleasure having you staying with us during summer season and we look forward to welcoming you again in our beautiful city! Kind regards, Nicola Masini Operational Coordinator Hotel Cerretani MGallery Hotel Collection

Dear Guest, Thank you for choosing Hotel Cerretani MGallery Collection for your stay in Florence. We are glad to hear you enjoyed the service from our staff. It was a real pleasure having you staying with us during summer season and we look forward to welcoming you again in our beautiful city! Kind regards, Nicola Masini Operational Coordinator Hotel Cerretani MGallery Hotel Collection

Dear guest, I am really glad to hear that you have enjoyed your stay at our Hotel. We look forward to your next visits.

親愛なるお客様 MGALLERY CERRETANI FIRENZEでのご滞在をお楽しみいただけたとの事大変うれしく思っております。また、当ホテルへの肯定的なご意見誠にありがとうございます。 弊社スタッフ一同お客様のからのご意見を励みに致しまして、更なるサービスの向上を目指し努力してまいります。 弊社ホテルをご利用いただきまして誠にありがとうございます。またのご利用をお待ちしております。

Dear Guest, Thank you for taking the time to share your score with the Expedia community, Yours Sincerely,

親愛なるお客様 MGALLERY CERRETANI FIRENZEでのご滞在をお楽しみいただけたとの事大変うれしく思っております。また、当ホテルへの肯定的なご意見誠にありがとうございます。 弊社スタッフ一同お客様のからのご意見を励みに致しまして、更なるサービスの向上を目指し努力してまいります。 弊社ホテルをご利用いただきまして誠にありがとうございます。またのご利用をお待ちしております。

Dear Guest, I thank you for the score given as every guest impression is valuable. Best regards, Mr. Gianluca Tintori General Manager

親愛なるお客様 MGALLERY CERRETANI FIRENZEでのご滞在をお楽しみいただけたとの事大変うれしく思っております。また、当ホテルへの肯定的なご意見誠にありがとうございます。 弊社スタッフ一同お客様のからのご意見を励みに致しまして、更なるサービスの向上を目指し努力してまいります。 弊社ホテルをご利用いただきまして誠にありがとうございます。またのご利用をお待ちしております。

親愛なるお客様 MGALLERY CERRETANI FIRENZEでのご滞在をお楽しみいただけたとの事大変うれしく思っております。また、当ホテルへの肯定的なご意見誠にありがとうございます。 弊社スタッフ一同お客様のからのご意見を励みに致しまして、更なるサービスの向上を目指し努力してまいります。 弊社ホテルをご利用いただきまして誠にありがとうございます。またのご利用をお待ちしております。

Dear Guest, I am most glad to hear that you have enjoyed your stay with us. We then look forward to your next stay at our Hotel. Best regards.

親愛なるお客様 MGALLERY CERRETANI FIRENZEでのご滞在をお楽しみいただけたとの事大変うれしく思っております。また、当ホテルへの肯定的なご意見誠にありがとうございます。 弊社スタッフ一同お客様のからのご意見を励みに致しまして、更なるサービスの向上を目指し努力してまいります。 弊社ホテルをご利用いただきまして誠にありがとうございます。またのご利用をお待ちしております。

親愛なるお客様 Mgallery Cerretani Firenzeでのご滞在をお楽しみいただけたとの事大変うれしく思っております。また、当ホテルへの肯定的なご意見誠にありがとうございます。 弊社スタッフ一同お客様のからのご意見を励みに致しまして、更なるサービスの向上を目指し努力してまいります。 弊社ホテルをご利用いただきまして誠にありがとうございます。またのご利用をお待ちしております。

Dear Guest, Thank you for your feedback and taking time to post your comments. We apologize for the inconvenience you had during your stay. Our renovation works, which were supposed to finish at the beginning of April 2016, due to some problems beyond our control, were postponed. Now both all the rooms and the public areas are fully renovated. I hope to have another opportunity to welcome you back for a more overall enjoyable stay Sincerely, Mr Gianluca Tintori Hotel Manager

親愛なるお客様 HOTEL CERRETANIでのご滞在をお楽しみいただけたとの事大変うれしく思っております。また、当ホテルへの肯定的なご意見誠にありがとうございます。 弊社スタッフ一同お客様のからのご意見を励みに致しまして、更なるサービスの向上を目指し努力してまいります。 弊社ホテルをご利用いただきまして誠にありがとうございます。またのご利用をお待ちしております。

Dear Guest, Thank you for choosing the MGallery Hotel Cerretani Firenze on your visit to Florence. We are happy to know that you enjoyed your time during your stay. We thank you for the positive review of our hotel. I am going to share your feedback with the staff and such feedbacks help in staff motivation and recognition. We hope to see you again on your next visit to Florence. Sincerely,

親愛なるお客様 MGALLERY CERRETANI FIRENZEでのご滞在をお楽しみいただけたとの事大変うれしく思っております。また、当ホテルへの肯定的なご意見誠にありがとうございます。 弊社スタッフ一同お客様のからのご意見を励みに致しまして、更なるサービスの向上を目指し努力してまいります。 弊社ホテルをご利用いただきまして誠にありがとうございます。またのご利用をお待ちしております。

親愛なるゲスト、私 m ギャラリー チェッレターニ フィレンツェを賛美をありがとう!それは常に、お客様がどのように幸せなとき、彼らは私たちと一緒に聞いて、喜びです。 我々 はお客様のすべてを満足にたくさん入れて、正規の方法でそれを行います。 我々 はあなたの家族と共にあなたをお待ちしております。

Dear Jay,Thank you for your fantastic review! We are thrilled to hear that you had an enjoyable stay with us. Your positive feedback about our service and amenities truly means a lot to our team.We aim to provide an outstanding experience for all our guests, and it’s incredibly rewarding to know we’ve met your expectations. Your kind words inspire us to keep delivering top-notch hospitality.We look forward to welcoming you back during your next visit to Florence!Kind regards,

Dear Romain,We greatly appreciate your positive feedback and are delighted to hear you had a fantastic stay!Your satisfaction is our top priority, and we are thrilled to hear that you enjoyed your time with us.It was our pleasure to host you, and we look forward to the opportunity of welcoming you back for your next stay in Florence.Kind regards,

Dear Rakan,We greatly appreciate your positive feedback and are delighted to hear you had a fantastic stay!Your satisfaction is our top priority, and we are thrilled to hear that you enjoyed your time with us.It was our pleasure to host you, and we look forward to the opportunity of welcoming you back for your next stay in Florence.Kind regards,

Dear Alilou,We greatly appreciate your positive feedback and are delighted to hear you had a fantastic stay!Your satisfaction is our top priority, and we are thrilled to hear that you enjoyed your time with us.It was our pleasure to host you, and we look forward to the opportunity of welcoming you back for your next stay in Florence.Kind regards,

Dear Melissa,We greatly appreciate your positive feedback and are delighted to hear you had a fantastic stay!Your satisfaction is our top priority, and we are thrilled to hear that you enjoyed your time with us.It was our pleasure to host you, and we look forward to the opportunity of welcoming you back for your next stay in Florence.Kind regards,

Dear Maria,Thank you so much for your amazing review. We are glad you had such a nice stay with us. We would like to let you know that your feedback is very important for us to improve our service and assistance to our guests. Please do not hesitate to contact us for a future stay in Florence. Kind regards,

Dear Ms. Louise,thank you very much for your review!We really hope to have the occasion of welcoming you again in a very next occasion.

Dear Leah,We greatly appreciate your positive feedback and are delighted to hear you had a fantastic stay!Your satisfaction is our top priority, and we are thrilled to hear that you enjoyed your time with us.It was our pleasure to host you, and we look forward to the opportunity of welcoming you back for your next stay in Florence.Kind regards,

Dear Martha, Thank you for sharing your kind feedback!It is a pleasure to receive such a nice comment regarding our location and staff. Compliments like yours keep us all very motivated in creating an amazing experience for our guests. The whole team looks forward to welcoming you back soon. Best regards,

Dear Neil,Thank you so much for your gracious review! We are glad to learn that your stay was enjoyable.We are really happy to read that you enjoyed the central position of the hotel, the Staff and the room.Our dedicated team is committed to provide exceptional service, and your feedback reaffirms our efforts. We hope to welcome you back soon for another wonderful stay in Florence!Kind regards,

Dear Elena,Thank you so much for your gracious review! We are glad to learn that your stay was enjoyable.Our dedicated team is committed to provide exceptional service, and your feedback reaffirms our efforts. We hope to welcome you back soon for another wonderful stay in Florence!Kind regards,

Dear Mr. Farzan,thank you very much for your excellent review! We are very happy to know that you had a great stay in our Hotel Cerretani, appreciating especially the location, and the comfort of our rooms.We look forward to your next stay in Florence!

Dear Mr. Farzan,thank you very much for your excellent review! We are very happy to know that you had a great stay in our Hotel Cerretani, appreciating especially the location, and the comfort of our rooms.We look forward to your next stay in Florence!

Dear Lanhsin,Thank you for sharing your experience! We're glad you found our location convenient and enjoyed our wonderful breakfast. We appreciate your feedback and hope to host you again soon!Veronica Broccardi Schelmi, General Manager

Dear Guest,Thank you for your positive rating! We appreciate your support and feedback!Veronica Broccardi Schelmi, General Manager

Dear Guest,Thank you for review, your feedback means a lot to us!Warm RegardsVeronica Broccardi Schelmi, General Manager

Dear Mr and Mrs. Darién,Thank you for choosing to stay with us. We appreciate your feedback and will use it to improve our services. If there's anything specific we can do to enhance your experience in the future, please let us know. We hope to welcome you back soon.Best regards,Veronica Broccardi Schelmi, General Manager

Dear Guest,Thank you for your top-rated review! We're delighted you had a fantastic experience with us!Warm Regards,Veronica Broccardi Schelmi, General Manager

Dear Tricia,We are delighted to hear that your recent stay with us was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback. Many thanks for choosing Hotel Cerretani – MGallery Collection for your holiday. We look forward to hosting you again soon at our hotel. Kind regards,

Querido Sr. Samir:muchas gracias por su excelente resena!Estamos muy contentos de saber que tuvo unas maravillosas vacaciones en Florencia y en nuestro Hotel Cerretani.En la espera de darle la bienvenida de nuevo le enviamos nuestros mejores saludos.

Dear Claire,We greatly appreciate your positive feedback and are delighted to hear you had a fantastic stay!Your satisfaction is our top priority, and we are thrilled to hear that you enjoyed your time with us.It was our pleasure to host you, and we look forward to the opportunity of welcoming you back for your next stay in Florence.Kind regards,