ロビー

ベイモント バイ ウィンダム フラッグスタッフの口コミ

2.5 out of 5

口コミ

7.8

良い

評価 10 - 2070 件の口コミ中 815 件が非常に良い" "
評価 8 - 2070 件の口コミ中 594 件が良い" "
評価 6 - 2070 件の口コミ中 334 件が普通" "
評価 4 - 2070 件の口コミ中 206 件が不満" "
評価 2 - 2070 件の口コミ中 121 件が非常に不満" "

7.8/10

清潔度

8.2/10

スタッフとサービス

7.6/10

設備とサービス

7.2/10

施設のコンディションと設備

7.6/10

環境への配慮

口コミ

4/10 (不満)

Christie Lynn

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This property is very dated and not kept up. The room was small. We had lumpy caulking in the bathroom and areas that looked like mold in bit of chaulking sticking out from tub surround. The bathroom as a whole was the size of a bathroom stall in any gas station. The service was slow and unhelpful. I asked to have maid service on our room specifically for clean towels and toilet paper. The lady asked me to wait a minute and then handed it all to me and walked off. It was way over priced even being a holiday weekend (3 - 4 times what was advertised for the next day) especially given the size of the room/bathroom and its exttreme need for updating and maintenance. We won't be returning to this hotel.
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Craig

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
For a budget chain, the Baymont is a great deal with the usual amenities, but all above average for this kind of stay: internet was great, breakfast as usual for the budget standard, but more than adequate. The property is quite pleasant, on a rise above the highway with lots of trees. Best thing is no train noise, an important consideration when staying in Flagstaff.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Jose

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The property had good accessibility to freeways, good location and is quiet
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 28 日)
Hello Jose,We are pleased to hear that you found our location convenient and appreciated the peaceful surroundings during your stay. If you have any other feedback or inquiries, please don't hesitate to reach out to us directly.

8/10 (良い)

Luz、Somerset

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Thus hotel was great
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 28 日)
Hello Luz,We're delighted to hear that you had a positive experience during your stay with us. If you have any further feedback or suggestions, please feel free to reach out to our management team. We look forward to welcoming you back in the future.

6/10 (普通)

Nghiem

良かった点 : 清潔度、設備とサービス
Issue with loud kids late at night around midnight. Called front desk and they took care of the issues right away. Everything else was good.
2024 年 5 月に 3 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 25 日)
Hello Nghiem,We're glad to hear that our team addressed the noise matter promptly for you. We hope the rest of your stay was enjoyable and that you had a comfortable experience overall. Please feel free to reach out to our management if you need further assistance in the future.

6/10 (普通)

Minka

良かった点 : 清潔度
Tke key did not work few times
2024 年 5 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 23 日)
Hello Minka, We apologize for any inconvenience you experienced with the room key during your stay. Your feedback will be shared with our team for further improvement in our key system. We appreciate you bringing this to our attention.

2/10 (非常に不満)

Kimberly

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
First of all the management is so rude to their front desk staff that they’re under so much stress they can barely function. Secondly, the rooms are horrible. My tub was running with water all night long because it never shut off all the way. The sidewalks are crooked so if you have near back problems or any disabilities, they’ll make you feel worse about yourself, they don’t accommodate early check-in without charging you extra money. There is this huge construction site next-door as well as street construction on that same main street so there’s only one way out and one way into the facility. I used to like this place, but I feel like the manager has really , gotten perhaps burned out on his job because he never used to be so rude. I don’t recommend going there anytime soon until it changes hands or at least management.
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 23 日)
Hello Kimberly, Thank you for sharing your feedback with us. We take all guest concerns seriously and will address them with our team. We strive to provide a pleasant experience for all our guests and regret to hear that your visit did not meet your expectations. We appreciate your insights and apologize for any inconvenience you may have experienced during your stay.

6/10 (普通)

Aeric

気になった点 : スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 23 日)
Hello Aeric, We appreciate you choosing our hotel for your stay and hope you had an enjoyable experience. Please feel free to contact us directly with any feedback from your time with us. We look forward to welcoming you back in the future.

6/10 (普通)

Jim

気になった点 : 施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 23 日)
Hello Jim, We appreciate you taking the time to share your experience with us. If there is anything specific you would like to bring to our attention, please don't hesitate to contact us. We value your feedback.

8/10 (良い)

ANGELA

良かった点 : 清潔度、スタッフとサービス
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Hello ANGELA, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

6/10 (普通)

Amanda

2024 年 5 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Hello Amanda, We're delighted you chose to stay with us! Should you have any concerns or suggestions, please do not hesitate to reach out to us directly. We look forward to welcoming you back again soon!

6/10 (普通)

Pam

カップルで旅行
良かった点 : スタッフとサービス
Room was non smoking, but bathroom and pillows smelt of smoke. Refridgerator in room was very noisy.
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Hello Pam, We are sorry to hear about your experience and apologize for any inconvenience caused. Your feedback is valuable, and we will share it with our team for further improvement. Please feel free to reach out to our management for any additional assistance or concerns you may have.

4/10 (不満)

Paul

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
I've stayed at this property 3 times before. The last was in 2019. It's not the Ritz Carlton , never was and never expected to be. It was alway clean a nice and a very good Breakfast . It's old and needs a complete remodel . Someone tried to patch the wall in our bath room and left the sheet rock dust all over the floor. The entertainment cabinet is falling apart. The concrete always are a disaster . the place is falling down. Wyndham should be ashamed to have their name on this. It needs to be torn down and rebuilt.
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Hello Paul, We appreciate your loyalty and feedback on your recent stay with us. We value your comments and will share them with the management team for future improvement considerations. Thank you for highlighting the positive aspects you've experienced in the past, such as cleanliness and breakfast. Our aim is to enhance our guests' overall experience continually.

10/10 (非常に良い)

Ronda

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Property was not unique. Normal/Usual Hotel landscaping.
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 19 日)
Hello Ronda,We appreciate your feedback and will share your comments with our team for future enhancements. Our goal is to provide a comfortable and pleasant stay for all our guests. Thank you for choosing to stay with us.

10/10 (非常に良い)

Belinda

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I was very happy with my stay. This was affordable and clean. The property is a little dated but it was very clean and comfortable. Beds were clean and comfortable too. Staff was very friendly. We stayed on the third floor so the doors opened inside into the carpeted hallway. It looked like the first and second floor doors of the rooms opened outside. Maybe the third floor was added later??…. Most hotels in the area were much more expensive. This one was very conveniently located, safe, and clean and much more in the price range we wanted. My daughter and I both females traveling together felt very comfotable
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello Belinda,We appreciate your positive feedback about our affordable and clean accommodations and friendly staff. While the property may have a slightly dated appearance, we are delighted that you found comfort during your stay. Our team works hard to maintain cleanliness and provide a comfortable experience for all guests. Thank you for choosing our conveniently located and safe hotel for your travels; we're glad you and your daughter felt comfortable.

8/10 (良い)

Maria

良かった点 : 清潔度、スタッフとサービス
2024 年 5 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello Maria, We appreciate you choosing our hotel for your stay! If you have any further feedback, please don't hesitate to reach out to us. We hope to welcome you again soon for another enjoyable stay.

2/10 (非常に不満)

Rose

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Thumbs down 👎
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello Rose, We appreciate your feedback and regret any inconvenience you experienced during your stay. Your comments are valuable in helping us improve our services for future guests. Thank you for sharing your thoughts with us.

10/10 (非常に良い)

Zoraida、Heber

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I liked that it had a microwave and fridge. And it’s so close to everything in Flagstaff.
2024 年 5 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 14 日)
Hello Zoraida,We are pleased to hear you enjoyed the convenience of having a microwave and fridge in your room, as well as the convenient location of our hotel in Flagstaff. We strive to provide amenities that enhance our guests' stay and are delighted to know you found them to your liking. Thank you for sharing your positive feedback with us.

6/10 (普通)

Cristi、El Centro

家族旅行
良かった点 : 清潔度
Cons: We came to town for a graduation and we thought the rooms were really small compared to other hotels we’ve stayed at. They felt super cramped for our small family of 3. Pros: the hotel is close to NAU, they have free parking. They serve coffee and breakfast in the morning.
2024 年 5 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 14 日)
Hello Cristi, We appreciate your feedback on the room size and are glad you found our location convenient with complimentary amenities. We value all guest comments to continually improve our services.

8/10 (良い)

Donna

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great! No complaints. Front desk staff was awesome.
2024 年 5 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 14 日)
Hello Donna,We're delighted to hear you had a positive experience with our front desk team. Your kind words are greatly appreciated. Should you require any assistance in the future, please don't hesitate to reach out to us.

10/10 (非常に良い)

Jerry、Holly Lake Ranch

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
It was clean, nice and in a great location.
2024 年 5 月に 3 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 14 日)
Hello Jerry,We are pleased to hear that you found our hotel clean, nice, and conveniently located. Your positive feedback is greatly appreciated. Your comfort and satisfaction are our top priorities, and we are happy to hear that we were able to meet your expectations. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

8/10 (良い)

Yvonne

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice stay in Flagstaff
2024 年 5 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 14 日)
Hello Yvonne,We appreciate you taking the time to leave your feedback about your stay in Flagstaff. Your comments help us to continue improving our services for future guests. If you ever find yourself in the area again, we hope to welcome you back for another enjoyable stay.

8/10 (良い)

Adrianna、Tucson

良かった点 : スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
I have stayed at this property several times. This time I got an old outdated room felt a bit dirty. I was a bit disappointed
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 13 日)
Hello Adrianna, We appreciate your loyalty and feedback on your recent stay. Our team values your input and will share it for future improvements. Should you have any concerns, please don't hesitate to reach out to our management team directly for further assistance.

10/10 (非常に良い)

Keith、Colorado Springs

2024 年 5 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 14 日)
Hello Keith,We're delighted to hear you had a wonderful stay with us! If you have any further comments or suggestions, please feel free to contact us directly. We look forward to welcoming you back soon!

8/10 (良い)

daesik

家族旅行
良かった点 : 清潔度、設備とサービス
気になった点 : 施設のコンディションと設備
I hope when I make a reservation, I can see how old is property. This property is very old and when I take a bath bath tub was leak.
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 13 日)
Hello daesik, We appreciate your feedback regarding our property's age. We recommend checking with our team for information on the building's history. Regarding the bathtub leak, we apologize for any inconvenience caused during your stay. Our maintenance team will address this promptly for future guests to have a more comfortable experience.

6/10 (普通)

Shirley

気になった点 : スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 13 日)
Hello Shirley, We appreciate you choosing our hotel for your stay. Please don't hesitate to contact us directly with any feedback from your experience so we can ensure your next visit exceeds your expectations.

10/10 (非常に良い)

sharon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 11 日)
Hello sharon,We're delighted to hear you had a wonderful stay with us! Please feel free to reach out if you have any further comments or need assistance in the future.

10/10 (非常に良い)

Ashley、Flagstaff

出張, 家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Property was under some renovations but it was still a pleasant stay.
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 10 日)
Hello Ashley,We appreciate your understanding during this period of updates. We aim to enhance our facilities for a better experience for our guests. Your positive feedback means a lot to us. Thank you for your understanding and we hope to welcome you back in the future.

8/10 (良い)

Caroline

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quite, close to dining options
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 10 日)
Hello Caroline,We're glad you found our hotel location convenient for exploring nearby dining choices. Feel free to reach out if you have any further feedback to share.

8/10 (良い)

valerie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Hõtel vieillissant, mais propre et lit confortable. Proche en auto de Walmart et de Sprout farmers market ( très bonne épicerie santé avec produits en vrac). Bon déjeuner. Bien pour dormir avant d’aller à Grand Canyon
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Hello valerie,We appreciate your positive comments on our cleanliness, comfortable beds, and convenient location close to Walmart and Sprouts Farmers Market. It's great to hear you enjoyed our breakfast as well. We hope you had a good night's rest before heading to the Grand Canyon. Thank you for choosing to stay with us.

4/10 (不満)

Anand

2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 27 日)
Hello Anand, We're sorry to hear that your experience didn't meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value your insights and would appreciate the opportunity to address them.

6/10 (普通)

Linda

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 8 日)
Hello Linda, We appreciate you choosing our hotel for your stay. We hope you had an enjoyable time with us. If you have any further feedback to share, please reach out to us directly so we can address any concerns. We look forward to welcoming you back in the future.

10/10 (非常に良い)

Arthur

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was in a wonderful location.And you felt safe walking around the neighborhood. The breakfast was wonderful and it was an excellent base for our exploration of sedona in this rounding area.
2024 年 5 月に 3 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Hello Arthur,We're delighted to hear you enjoyed our hotel's location and breakfast offerings during your stay! Ensuring our guests feel safe and have a positive experience is always our top priority. We're thrilled to have been a part of your exploration of Sedona and its surrounding areas. Thank you for choosing to stay with us.

6/10 (普通)

Wayne

家族旅行
気になった点 : 施設のコンディションと設備
Property was old and outdated. Breakfast area to crowded. Rooms were very basic.
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 4 日)
Hello Wayne,We appreciate your feedback and regret to hear that your stay did not meet your expectations. Guest satisfaction is important to us, and we will share your comments with the team for further review. Should you have any further concerns, please feel free to reach out to our management team directly.

6/10 (普通)

Cecilia

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It is ideal for small children.
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 4 日)
Hello Cecilia, We are glad to hear that you found our hotel ideal for small children. Our team strives to create a family-friendly environment for all our guests to enjoy. Thank you for sharing your positive feedback with us, we hope to welcome you back in the future.

6/10 (普通)

C

良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
I booked the room for two nights. Traveling alone. I confirmed with the staff when I checked in that she had me for two nights. Then when I returned late the next evening, my room keys did not work. It was 10pm, it was raining, I was extremely tired, and I was unable to find the clerk. I was yelling out..."Hello, anyone here?" over and over... then a another customer came in who was needing to check-in also helped me look for someone. Then someone came from the back (behind the desk). When I asked him why my key did not work - he said, "Well we probably didn't think you were staying two nights." I asked if it reflected two nights and he said yes...so a little disappointed with the service. It was easy to find and easy access to the highways.
2024 年 4 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 2 日)
Hello C, We regret to hear about the inconvenience you experienced with your room keys. Your feedback is valued, and we will address this matter with the team to ensure a smoother guest experience in the future. We are pleased you found our location convenient for your travels. Thank you for sharing your comments with us.

8/10 (良い)

Narciso、San Diego

2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 4 日)
Hello Narciso,We appreciate you choosing to stay at our hotel. We hope you had a pleasant experience and look forward to welcoming you back in the future.

6/10 (普通)

Taylor

グループ旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス
Front desk service not attentive
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 28 日)
Hello Taylor,We appreciate your feedback regarding the front desk service and apologize for any inconvenience caused. Should you ever stay with us again, please do not hesitate to reach out to our management team with any concerns to ensure a more pleasant experience during your stay.

10/10 (非常に良い)

Mark

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
very comfotable
2024 年 4 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 26 日)
Hello Mark,We're delighted to hear that you found your stay comfortable. Should you have any further feedback or if there's anything we can assist you with, please feel free to reach out to our management team directly. Thank you for choosing to stay with us!

10/10 (非常に良い)

Inez

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was friendly and the rooms were clean
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 26 日)
Hello Inez,We are delighted to hear that you found our staff friendly and enjoyed our clean rooms. We appreciate your feedback and hope to welcome you back in the future for another great stay.

8/10 (良い)

Yang、Diamond Bar

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 25 日)
Hello Yang, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 (非常に良い)

Craig

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was good except fornthe front end renovations.
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 25 日)
Hello Craig,We appreciate your feedback on the renovations. If there's anything else you'd like to share, please reach out to our management team directly.

8/10 (良い)

Paul

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Good hot water
2024 年 4 月に 3 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 23 日)
Hello Paul,We are pleased to hear that you enjoyed the hot water during your stay. Guest feedback is important to us to continue providing a comfortable experience for all our visitors. Please feel free to reach out to our management with any further comments or suggestions to help us improve.

8/10 (良い)

EDWARD

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall decent spot to lay your head. Looks like they were doing major renovations but didnt interfere with our stay. Eazy RV parking. Would stay again if needed in a pinch.
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 23 日)
Hello EDWARD,We appreciate your feedback and are glad to hear you found our hotel suitable for your needs. Our ongoing renovations aim to enhance our guests' experience. We hope to welcome you back in the future for another comfortable stay.

8/10 (良い)

Roger

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 19 日)
Hello Roger, We appreciate you choosing our hotel for your stay! Should you have any feedback to share, please do not hesitate to reach out to us. We value your input and strive to provide an excellent experience for all our guests.

10/10 (非常に良い)

Garrett

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The hot tub is fantastic!!
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 19 日)
Hello Garrett,We are delighted to hear that you enjoyed our hot tub during your stay. Thank you for sharing your positive feedback with us! Your comfort and relaxation are our top priorities. We hope you had a restful and rejuvenating experience overall.

8/10 (良い)

Tracy

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great place for braking up our long drive to Phienix
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 19 日)
Hello Tracy,We are happy to hear that you found our hotel to be a convenient stop during your journey to Phoenix. Should you find yourself in the area again, we would love to welcome you back as our guest. Thank you for sharing your feedback with us.

6/10 (普通)

Steve

家族旅行
needs some upgrades
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 17 日)
Hello Steve, We appreciate your feedback regarding our hotel. Continuous improvements are part of our commitment to enhancing guest experiences. If you have any further suggestions, please feel free to reach out to our management team for consideration.

10/10 (非常に良い)

Freak

2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Hello Freak,We are amped to hear you had a wonderful experience during your stay with us. We hope to welcome you back soon to create more unforgettable memories together.

6/10 (普通)

Elton

カップルで旅行
気になった点 : 施設のコンディションと設備
They were renovating near the lobby area and drywall dust was everywhere, including on the entry floor and couch. Not a good first impression.
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 16 日)
Hello Elton, We apologize for any inconvenience caused by the renovation work near the lobby area. Your feedback is valuable as we strive to improve our guests' experience. We recommend reaching out to management directly for any further assistance regarding your recent stay.