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スリー タンズ ホテルの口コミ

3 out of 5
スリー タンズ ホテル
Murray Street, Filey, England

口コミ

5.8
評価 10 - 281 件の口コミ中 31 件が非常に良い" "
評価 8 - 281 件の口コミ中 66 件が良い" "
評価 6 - 281 件の口コミ中 60 件が普通" "
評価 4 - 281 件の口コミ中 64 件が不満" "
評価 2 - 281 件の口コミ中 60 件が非常に不満" "

5.2/10

清潔度

7.4/10

スタッフとサービス

5.2/10

設備とサービス

4.8/10

施設のコンディションと設備

5.8/10

環境への配慮

口コミ

2/10 (非常に不満)

Susan

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property is totally worn out and criminal the charge for room only is £100 for a double room. There didn’t seem to be anyone in charge and all the staff were young and inexperienced. In short the experience was terrible and a disgrace.
2024 年 4 月に 1 泊滞在

4/10 (不満)

宿泊されたお客様

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Grubby
In desperate need of renovation. Everything plugged into an extension lead. Carpets dirty, marks all over. Mildew and condensation on single glazed windows. Staff very friendly but would not go back again.
Dirt round exposed pipes
Bathroom pipes
Extension leads
Toilet roll holder broken
2024 年 2 月に 1 泊滞在

8/10 (良い)

Karen

良かった点 : スタッフとサービス、客室の快適度
2023 年 10 月に 2 泊滞在

4/10 (不満)

Liz

グループ旅行
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Staff were friendly, although the room was bleak. There was an overwhelming smell of old frying fat.
2023 年 10 月に 1 泊滞在

8/10 (良い)

Maureen

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everything was good.staff could not do anoth for you.room was warm.i wanted a hotel with parking, which i got,but was not told i had to pay for it.it cost me £50 for 5 days....
2023 年 9 月に 5 泊滞在

8/10 (良い)

Karen

家族旅行
良かった点 : 清潔度、スタッフとサービス
staff great breakfast gd bed not comfortable atall
staff are friendly and very welcoming, breakfast was good the room was clean. the only thing I would say is that the beds were not comfortable and could do with being updated. some entertainment was missing, would have been nice to have this in the evenings.
2023 年 9 月に 2 泊滞在

4/10 (不満)

宿泊されたお客様

家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
Misleading Description of Features
The staff were very friendly and pleasant to deal with. While the stairs were narrow and difficult for someone of limited mobility, the nature of the building makes this understandable. However, there were features advertised that were not in practice available. Parking Available - there is a pay & display public car park that adds £10 per day. Had this been clear we would not have stayed here. Bar - the bar is only available if the town itself is busy. While I wouldn’t expect it to be open 24/7 it is very disappointing for it to close in the afternoon and therefore not available to guests staying in the hotel in the evening. Restaurant - again, like the bar only opens if the town is busy, and only in the afternoon. Even when it was busy in the evening, food was no longer available. This is again disappointing for those staying in the hotel, forcing you to try and find a meal nearby. Breakfast - while available and of reasonable quality, the price of £8 was far too high for what was offered. Also, there was a note saying towels were not provided only for us to be provided with towels. Overall a very disappointing place to stay. We selected this based on features it advertised that in practice turned out to not be available. Had that been clear, we would not have stayed there. I would not recommend staying there to anyone.
2023 年 9 月に 4 泊滞在

8/10 (良い)

S

良かった点 : スタッフとサービス、客室の快適度
2023 年 9 月に 1 泊滞在

4/10 (不満)

David

カップルで旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The room marks all over the wardrobes, wallpaper falling off stuck up with tape ,bed sheets marked, bed base stained. Toilet walls all mark poo inthe Toilets brush, bathroom not to clean. Was told beakfast was only £5 when arrived they said it had gone to £8 would not say it was the best to say it was dearer 1 slice bacon 2 small sausage 1 egg beans and tomatoes. 2 slice toast
2023 年 8 月に 1 泊滞在

6/10 (普通)

Joe

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Overall not bad. Very disappointing when the bar closed at 18:30. Staff were very good and they were very friendly. Excellent breakfast for the price.
2023 年 8 月に 2 泊滞在

8/10 (良い)

Gary

2023 年 8 月に 1 泊滞在

6/10 (普通)

Jane

家族旅行
Meeting family in Filey
The young people running the hotel were very helpful and welcoming but we would have appreciated information in the changed car park situation especially as we now needed to pay and with coins!! No-one carries that amount of pound coins these days and £10 for overnight is a lot of coins never mind expensive when generally parking is free after 6pm. We would have appreciated the tea tray being replenished for our second night too. Obviously it was very quiet in the evening so we had no way to contact you in the evening or night time
2023 年 8 月に 2 泊滞在

8/10 (良い)

Clive

2023 年 8 月に 1 泊滞在

8/10 (良い)

Sarah

2023 年 8 月に 1 泊滞在

6/10 (普通)

Mark

良かった点 : 客室の快適度
2023 年 8 月に 1 泊滞在

2/10 (非常に不満)

Louise

2023 年 8 月に 1 泊滞在

2/10 (非常に不満)

Marie

気になった点 : 施設のコンディションと設備
ROOM 5 H&S issues: cables hanging from tv. Plugged into an extension with kettle. No parking- pay and display £10 per day Water leak in area leading to beer garden. Mold on tiles and screen round bath, every corner has ingrained dirt. Cobwebs in bedroom. Four flights of dirty stairs - not asked if able to access. Cooking smells from kitchen- fire door to accommodation never closed. Bin in room not emptied and room not serviced during my four night stay. Couldn’t close old fashioned sash windows. All this for £70 per night and breakfast not included. - how did l fall for it??
2023 年 7 月に 4 泊滞在

8/10 (良い)

Jackie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Lovely stay
I booked this as visiting friends in the centre of Filey and it was central and cheap. I then looked at the reviews and nearly cancelled. However, I don't know what people expect for the price! It was clean, had TV and refreshments. The staff were lovely. I would book again (mattress did creak when moving tho)
2023 年 7 月に 1 泊滞在

8/10 (良い)

Russell

良かった点 : スタッフとサービス
Staff could not do enough for us the beds were very comfortable and it was in a good location. Breakfast was good the rooms could have done with a bit of a clean and decorating,
2023 年 7 月に 3 泊滞在

6/10 (普通)

Karen

グループ旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度
2023 年 6 月に 1 泊滞在

10/10 (非常に良い)

Anthony

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 6 月に 1 泊滞在

2/10 (非常に不満)

Diane

グループ旅行
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Grim
2023 年 6 月に 2 泊滞在

8/10 (良い)

Martyna

2023 年 6 月に 1 泊滞在

6/10 (普通)

Susan

2023 年 5 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Not disabled friendly poor on site
Old property staff are lovely very helpful friendly .. however rooms over a pub so expect noise and music property and rooms are tired dated and not all are ensuite .and not that clean . really do not book if mobility issues or disabled and forget it if in a wheel chair no lift and two flights of very narrow stairs to each floor rooms are on two floors. Doors to rooms sticks and bed vv uncomfortable pillows were stained and smelly good tea coffee supplies but dearnt use as kettle was minging inside .. plenty of wardrobe space but one mirror and really high so can't see full length or use it for much than it covers the wall .plus as toilets are shared expect constant noises from flushing Loos and people using them . food ok breakfast was quite late in morning so not ideal if you want to get out early for th day and checkout is 10am so rush to have breakfast at 9.00 and then get ready for day get a bit of hassle by staff l to get out by 9.30 but booking on line said 10 .. No free on site parking only public carpark pay by hour quite expensive in relation to others in Filey sorry but worst place I've stayed and in this day and age 70.00 is still not cheap a night
2023 年 5 月に 1 泊滞在

6/10 (普通)

Michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Back in time
Old type building Perhaps an old coach house
2023 年 5 月に 1 泊滞在

2/10 (非常に不満)

Tom

2023 年 4 月に 2 泊滞在

2/10 (非常に不満)

John

気になった点 : 客室の快適度
No soap or towels in bathroom the place shut down
No soap or towels in the bathroom went to the bar/ recetion to get soap ect all shut down 18.00 wanted a meal and drink all closed beds excessivley noisy when turning over went to bar/reception all shut down 07.30. We had to leave WITHOUT A SHOWER OR WASH. Found someone in the kitchen they could not help and we will not be back for the next booked night. I would a refund for the second night the bar/reception is in desperate revamp NOT HAPPY
2022 年 9 月に 2 泊滞在

8/10 (良い)

Paul

2022 年 8 月に 3 泊滞在

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Please get this place shut down asap . I believe the next pandemic will be sourced here. Get environmental health officers in , but make sure they have full body protection.
2022 年 8 月に 1 泊滞在

6/10 (普通)

Guy

気になった点 : 清潔度、施設のコンディションと設備
I was disappointed that the door to my room was not secure. The door could be pushed open from the outside.
2022 年 7 月に 1 泊滞在

8/10 (良い)

Olwyn

良かった点 : 清潔度、スタッフとサービス
Our stay was good apart from one of the beds which was not at all comfortable, bit outdated but somewhere to put head down, breakfast its self was lovely, but my daughter does not drink hot drinks so it had to be cordial no fresh orange juice offered, all considered would not put me off staying again staff fantastic.
2022 年 7 月に 1 泊滞在

8/10 (良い)

Jason

良かった点 : スタッフとサービス、客室の快適度
The Three Tuns
Stayed on Friday the 22/07/22 The location was spot on in the centre of Filey and only a few minutes walk to the beach. The staff where great very friendly. The breakfast was spot on. No complaints whats so ever. We definitely would stay again.
2022 年 7 月に 1 泊滞在

2/10 (非常に不満)

Veronica

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
2022 年 7 月に 2 泊滞在

8/10 (良い)

Jane

グループ旅行
良かった点 : スタッフとサービス、客室の快適度
2022 年 7 月に 1 泊滞在

10/10 (非常に良い)

Deborah

2022 年 7 月に 1 泊滞在

4/10 (不満)

s

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
visitor
10 pound to park room was badly decorated and damp over top of window wallpaper peeling off needs a complete fefurb
2022 年 7 月に 3 泊滞在

6/10 (普通)

Nigel

2022 年 7 月に 1 泊滞在

8/10 (良い)

Robert

2022 年 6 月に 3 泊滞在

4/10 (不満)

Dean

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Stunk of nicotine
2022 年 6 月に 1 泊滞在

8/10 (良い)

Joanna

2022 年 6 月に 1 泊滞在

4/10 (不満)

les

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
2022 年 6 月に 1 泊滞在

8/10 (良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2022 年 5 月に 1 泊滞在

8/10 (良い)

Tina

良かった点 : スタッフとサービス、客室の快適度
2022 年 4 月に 1 泊滞在

8/10 (良い)

neville

良かった点 : 清潔度、スタッフとサービス、設備とサービス
2022 年 3 月に 1 泊滞在

2/10 (非常に不満)

Samantha

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Unhappy
The hotel was filthy we had to leave early as there's no way I could stay with my children the tv didn't work the plug sockets didn't work the bed n sheets were dirty mattress stained man in room opposite was drunk n grunting at my 3 small children who were scared he was smoking in his room which drifted over to my room and its a non smoking hotel u have to go through kitchen to get to rooms again not very safe if the knifes etc get into the wrong hands the rooms themselfs weren't very safe only had a slide lock onto door we left in middle of night due to not being able to stay there
2022 年 2 月に 1 泊滞在

8/10 (良い)

Catherine

2022 年 2 月に 1 泊滞在

10/10 (非常に良い)

Peter

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 2 月に 2 泊滞在

4/10 (不満)

Stewart

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The room was not very good at all toilet didn't work well the shower was mucky the bathroom need a good clean
2021 年 12 月に 2 泊滞在

2/10 (非常に不満)

d

気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Never go here
Never stay again say open all year so went over Christmas no cooked breakfast just stale croissants have to go through kitchen to get to room Christmas Day no staff got locked out or room as kitchen door locked when I got back had to find another door to get in ,toilet took about 7 pulls before it would flush ,shower puts more water out of bath than in ,place was a dump left after 1 night of a 3 night stay looks nice from outside but inside needs a total refit would not recommend going there at all
2021 年 12 月に 3 泊滞在