オルカワールドホテル & アクアパークの口コミ

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オルカワールドホテル & アクアパークの口コミ

オルカワールドホテル & アクアパーク

Atatürk Cad. No:86, Oludeniz, Fethiye, Mugla

7.4

良い

7.8/10

清潔度

7.4/10

スタッフとサービス

8.0/10

設備とサービス

7.6/10

施設のコンディションと設備

6/10 (普通)

Leigh

2023 年 5 月 28 日

2023 年 5 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

カップルで旅行

2019 年 9 月 26 日

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備

We had a nice stay at the Orka club hotel. It was not as nice as we thought it would be. Our room was fine & cleaned every day. The bit we did not liked, was the hard sell at breakfast time. Some days we had 4 people trying to sell us the evening meal & entertainment. At 110 lira each, we thought it was a bit to much. It was the same, when you went for a sauna. The hard sell came out again trying to get you to buy a massage or Turkish bath. Apart from that we enjoyed our stay at the Orka hotel.

2019 年 9 月に 11 泊滞在

8/10 (良い)

宿泊されたお客様

2019 年 8 月 21 日

2019 年 8 月に 4 泊滞在

2/10 (非常に不満)

Melek Ece Araz

2019 年 6 月 9 日

良かった点 : 施設のコンディションと設備、客室の快適度

気になった点 : スタッフとサービス

Otel guzel isletme berbat!

Resepsiyondaki bayanin hicbirseyden haberi yoktu asla yardimci olmuyorlardi sonradan anladik ki Turk misafirleri istemedikleri icin o kadar ilgisiz ve sacmasapan davraniyorlar. Facility cok guzel ancak isletmesi berbat. Hic kusura bakmasinlar ama oyle, odayi saat 3 den once veremediler ve 3 aile idik 3 ayri odada. Ustumuzu nerde degiselim dedik hamamda dediler hamam aradik gonderdikleri yerde megerse hamam yokmus ki otelde !!! O kadar habersizler sonra wc ye gonderdiler 3 aile wc de nasil giyinelim dedik? neyse kendimiz havuzun katinda bulduk. Kisacasi tam bir kaos asla gelmeyin bu isletmeye sefil olursunuz paranizla

2019 年 6 月に 1 泊滞在

8/10 (良い)

Ekaterina

2018 年 10 月 1 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Очень спокойный отдых!

В целом отель понравился. Большая ухоженная территория. много бассейнов. У нас был anex building. По прибытии нам предложили апартаменты от Orka в другом месте, с извозом на завтрак-ужин, но почему-то все же отвезли нас в anex, без всякого предупреждения, а мы сидели- ждали. Это тоже не рядом с ресепшн, а находится возле отеля AES, на завтрак-ужин идти минут 10 медленным шагом. Еда в отеле вполне приемлемая, но лично мне было мало салатов, но есть помидоры, огурцы и зелень! Много сладостей и фруктов на ужин. На завтрак шеф-повар делает омлет, блины и глазунью. В общем, можно наесться, но в том же AES отеле питание было намного шикарнее, и цена ниже. Что касается номера: он небольшой, не 18 м2, как заявлено в описании, а максимум 12-14. Есть просторный балкончик. У нас номер был на нулевом уровне и выходил на задний садик с пальмами и пр., очень мило и спокойно, но влажновато, так как полотенце за ночь не высыхало! Номера первого и второго этажа выходят на бассейн. У бассейна очень приятно днем полежать, так спокойно и красиво и народу мало. Кстати, у отеля нет извоза на пляж, что очень плохо для отеля такого класса - в том же AES мы наблюдали как туристы грузились в большой автобус со всеми своими пляжными принадлежностями. Здесь придется добираться до пляжа самостоятельно на долмуше, цена сейчас 4,25 лир. Остановка долмуша прямо возле отеля, но от anex придется пройтись в горку метров 200. Анимация в отеле была очень ненавязчивая, мы ее не заметили вообще! Wi-Fi в anex нет!!

2018 年 9 月に 6 泊滞在

Guest Relationsからの返信 (投稿日 : 2019 年 1 月 8 日)

спасибо за ваши ценные комментарии управление

10/10 (非常に良い)

Shirley

2018 年 9 月 27 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Been many times to this hotel so slightly biased as always an enjoyable stay and nothing too much trouble for all the staff there. Excellent variety of food & of a high standard. Excellent location as easy access between 2 local towns and dolmus (local buses) stop right outside the hotel so no need for taxis. Choice of 3 pools, two quiet & one with a shute to entertain children. Sunbeds need to be replaced as quite a few damaged but plenty available. Wi-Fi a bit hit and miss in some areas.

2018 年 9 月に 9 泊滞在

Guest Relationsからの返信 (投稿日 : 2018 年 10 月 5 日)

Thank you for choosing Orka Club Hotel & Villas. We are glad that you enjoyed your stay with us. Looking forward to seeing and serving you again soon. Thank you.

6/10 (普通)

宿泊されたお客様

2018 年 8 月 28 日

Average hotel.

Okay hotel, slightly old furniture, we was placed in the annex which wasn't located on the main site, you had to drive there. Overall was okay for a one night stay.

2018 年 8 月に 1 泊滞在

Guest Relationsからの返信 (投稿日 : 2018 年 10 月 5 日)

Dear Guests Thank you for choosing Orka Club Hotel & Villas.. We will raise the issues you mentioned with our Management so that we can make neccessary improvements. We are always here to make sure you have everything you need during your holiday. We would love to see you back again for your next holiday. Looking forward to seeing and serving you soon. Thank you

4/10 (不満)

宿泊されたお客様

2018 年 8 月 11 日

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度

Villa is not cleaned on daily basis. They toke the pillow covers when we asked them to someone to clean and did not replace them even when we asked for ones. No internet in villa as stated in the advertised at expedia and they can not offer it which is a big disappointment and

2018 年 8 月に 4 泊滞在

Guest Relationsからの返信 (投稿日 : 2018 年 10 月 5 日)

6/10 (普通)

Adam、flintshire

2018 年 7 月 22 日

気になった点 : 清潔度、客室の快適度

Hotel was disappointing

The room we stayed in was not attached to the hotel and was about half a mile from reception. The room was average with graffiti on the tv screen, the flush was broken on the toilet and other general wear and tear left un repaired. Average hotel. Many nicer options out there.

2018 年 7 月に 7 泊滞在

2/10 (非常に不満)

Burak

2017 年 9 月 30 日

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Gördüğüm görebileceğim en berbat en sorunlu otel.

Otelin olumlu yönü otopark olumsuz yönleri 1. Rezarvasyon yaptırıp ücretini ödediğimiz odaya resepsiyondaki arkadaş unutmuş olabilir gibi bir bahaneyle odamıza bir saat geç giriş yaptık bu yetmiyormuş gibi rezervasyonla alakası olmayan bir odaya gittik 15 dk sonra odamızı değişip antik çağlarda kiler olarak kullanılabilecek yerin bilmem kaç kat altında telefon dahi çekmeyen bir odaya naklettiler rezervasyon yaptığımız site üzerinde internet var gibi görünsede bırakın interneti telefonunuz dahi çekmiyor odada ölseniz kimsenin haberi olmaz odada bir televizyona benzer alet var pek çekmediği ne olduğunu anlayamadık yarım abajurla aydınlatmayı geçiştirmeye çalışmışlar odada birbirinizi görebiliyorsanız ne ala. Gelelim klimaya 5 dk çalışıyor 1 buçuk saat yok sanırsam italyan :) bunlardan önce odaya girebilmek var oda kartı 1 çalışıyorsa beş çalışmıyor ee yararı da oldu merdiven in çık iki kilo vermişim kahvaltıya gittiğimde çeşitleri görünce verdiğim kiloyu geri alırım diye düşünüyorken daha kahvaltıyı yaparken tabağın önümden alınmasıyla yeni bir şok daha yaşadım 4 yıldızı nasıl almış bilmesek de otelin hakkı 2 yıldız eğer sizde tatilinizde ileride anlatacak kötü anılarım olsun diyorsanız tek adresiniz burası olabilir...

2017 年 9 月に 2 泊滞在

Değerli Misafirimiz, Öncelikle konaklamanız için orka club hotel & villası tercih ettiğiniz için teşekkür ederiz.sizlere daha iyi hizmet verebilmek amacıyla Belirtiğiniz konular yönetimimizle paylaşılarak gerekli iyileştirme ve düzeltmelerin yapılacağından emin olabilirsiniz. Tekrar görüşebilmek dileğiyle.

8/10 (良い)

mike

2017 年 9 月 25 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

very nice stay

Arrived at hotel and was told we would not be staying in hotel as we were self catering, so were offered a 2 bedroom villa on a 3 villa complex with a communal pool, perfect

2017 年 9 月に 7 泊滞在

Guest Relationからの返信 (投稿日 : 2017 年 10 月 12 日)

Dear Guest, Thank you for choosing Club Orka Hotel & Villas. We are glad that you enjoyed everything from our services . We look forward to seeing and serving you again on your next trip to Club Orka Hotel & Villas. Thank you

10/10 (非常に良い)

suraya、London

2017 年 9 月 23 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Big hotel clean friendly staff good food

We stayed for 4 nights no problems it is excellent main road location easy to commute. The staff are very helpful and friendly some speak good English. The visitors are friendly too. Highly recommend Club Orka Hotel and Villa. We would definitely go again.

2017 年 9 月に 4 泊滞在

Guest Relationからの返信 (投稿日 : 2017 年 10 月 10 日)

8/10 (良い)

宿泊されたお客様

2017 年 7 月 25 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Hotel in sunny Turkey

Hotel was nice, clean and the staff were welcoming friendly and always happy to help. Had a very nice upgrade from villa to private villa with pool, just added to the holiday. Food was excellent, plenty of options and variety. Special themed nights throughout the week with entertainment. Area around the hotel was a little tacky touristy, but lots of trips and activities to do and the restaurants catered for every option. Had a very good week stay and would recommend the hotel, but if you want quiet traditional turkey this might not be the one for you.

2017 年 7 月に 7 泊滞在

Guest Relationからの返信 (投稿日 : 2019 年 1 月 8 日)

Thank You For Your Comment Mnagment.

8/10 (良い)

Chia-Siung

2016 年 11 月 29 日

良かった点 : 清潔度、スタッフとサービス

adequate hotel

the hotel is adequate and the surrounding has lots of entertainment options

8/10 (良い)

Edith

2016 年 9 月 26 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Nice stay in Ölüdeniz

Nice swimming pool, nice buffet-style breakfast and dinner. Had a good stay overall.

8/10 (良い)

宿泊されたお客様

2016 年 9 月 18 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

10/10 (非常に良い)

Burak

2016 年 9 月 15 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

mukemmel otel

balayi tatilimizde konakladigimiz en guzel oteldi.. guleryuzlu personeli (hamam haric) konumu konforu, kisacasi her yonuyle tavsiye ediyorum

10/10 (非常に良い)

Rasha、Hounslow

2016 年 9 月 10 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Super

Amazing place , excellent staff and area is simply the most beautiful place I have ever been.

10/10 (非常に良い)

Brendan、Bath

2016 年 6 月 7 日

良かった点 : スタッフとサービス、施設のコンディションと設備

Very nice hotel close to restaurants and taxi rank

We stayed in a 3 bed, 2 bathroom villa set in lovely grounds, there are 2 main pools plus a children's pool , and a water slide, you can always get a sun bed around any of the pools, and it is clean. The staff are very friendly and you get very good service from all of them. The food and drink are very good if on B&B or on Half Board , and the alacart restaurant on the top floor ( open air ) has beautiful views of the mountains , and watching a sunset is magical from there, the food is also excellent and well presented and not expensive, so try it. We had the hotel photographer ( Toofan ) take our photo's for a family album, which he took during the day and later at night at the alacart restaurant with the setting sun behind us, they photo's came out better than any we have had done in the UK, and for a fraction of the price!!! I can thoroughly recommend him. This is our 5th time we have stayed at the Orka over a 10 year period and we have never been disappointed with anything there. They have a lively bar area , good music , all types, and have entertainment twice a week , Wednesday is Turkish night , belly dancer and other acts, and on Saturday they have a barbique with entertainment which is always very good. I went there with my wife , son and 6 year old granddaughter and we love comming back.

8/10 (良い)

Jette、Nordjylland

2015 年 10 月 18 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Dejligt faliliehotel, god plads til vores 3 børn

Mange gode muligheder til vores børn, pool med vandrutsjebane, "legetante" 4 timer om dagen, god mad og underholdning hver aften.

6/10 (普通)

Affy、Peterborough

2015 年 10 月 12 日

良かった点 : 客室の快適度

Its OK!

Stayed at Club Orka villa for one week in Oct 2015 and it was OK but nothing to shout about. The apartment is large which was nice with 2 bathrooms and 3 rooms. The beds are comfortable enough and the towels are actually soft and not all starched out like in some hotels. There is a large seating area and the kitchen is also a good size but not enough pans only one huge pan! It would be nice if there was at least complimentary tea/coffee on arrival but there was nothing. You will also need your own cleaning products which I expected but am mentioning just in case. Complimentary shampoo, hair conditioner, shower gel and body lotion provided and regularly get clean towels. Staff struggled to understand if we made enquiries and on one occasion we asked if they could help with an excursion and we were told to use the hotel phone which cost us almost £2 for a short call. My daughter (3 years old) enjoyed the kids club and play area and also the kids disco on Saturday night. Unfortunately the entertainment and children's disco was cancelled on Wed night which was a bit of a downer especially as there was only about 3 nights on entertainment on. I guess a lot of this is because of the time of year and the lack of guests during their low season. The water in the swimming pools was freezing and so was not used as much as we would have liked. We ended up going to Oludeniz (blue lagoon) where the temperature of the water was better. Breakfast is 25TL and dinner is 45TL.

Guest Relationからの返信 (投稿日 : 2019 年 1 月 8 日)

Dear Guest Thank you for choosing Club Orka Hotel & Villas. We are glad that you enjoyed everything from our services to staff. We look forward to seeing and serving you again on your next trip to Club Orka Hotel & Villas. Thank you.

10/10 (非常に良い)

Patricia、fishburn

2015 年 6 月 1 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

orka

every thing about this hotel is very good it out weighed our expectations.

Guest Relationsからの返信 (投稿日 : 2019 年 1 月 8 日)

Dear Steve, Thank you for choosing Club Orka Hotel & Villas. We are glad that you enjoyed everything from our services to staff. We look forward to seeing and serving you again on your next trip to Club Orka Hotel & Villas. Thank you.

10/10 (非常に良い)

Stephen、Berkhamsted, Herts, UK

2014 年 10 月 5 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Friendly hotel with good facilities and restaurant

We booked a five night break at the end of September. We were surprised to find we had a three bedroom villa. Breakfast was excellent. Great range of food. Elvis was playing when we arrived - thoroughly enjoyable -and I don't particularly like Elvis. Staff were great. Location is good. Dolmus stop right outside to get to Olu Deniz and it was not too busy at the end of September.

Guest Relationsからの返信 (投稿日 : 2019 年 1 月 8 日)

4/10 (不満)

Joseph Bienner、USA

2014 年 10 月 2 日

良かった点 : 清潔度

気になった点 : スタッフとサービス

Bad Management

I don't recommend this hotel to anyone. don't stay there unless it is your last option. The hotel itself is not bad but the service and management is bad. we stayed 6 nights in this hotel and every morning during breakfast we had to struggle to find coffee cups, and sometimes forks. They have shortage of towels as well. We asked to borrow an iron and we were told that unless we use their laundry services and pay for it, we can not use their iron !!! This was the first time a hotel refused to give us an iron... I had a bed and breakfast deal and when we arrived at the hotel, I asked the reception about how much I needed to pay extra to include evening buffet for our stay and they told me that I needed to find the hotel manager and ask him myself !!! I tried to find him several times but he was not around. so we ended up eating outside during our 6 day stay. Hotel is far from the beach and you need to catch a small bus stuffed with people to travel 5 km standing and squeezed between people to reach the beach. Try to find a hotel in Oludeniz where you can just walk to the beach in minutes.

Guest Relations.からの返信 (投稿日 : 2019 年 1 月 8 日)

Dear Guest Thank you for choosing Orka Club Hotel & Villas.. We will raise the issues you mentioned with our Management and Reception Staff so that we can make neccessary improvements. We are always here to make sure you have everything you need during your holiday. We would love to see you back again for your next holiday. Looking forward to seeing and serving you soon. Thank you

6/10 (普通)

宿泊されたお客様

2014 年 9 月 3 日

気になった点 : スタッフとサービス、施設のコンディションと設備

sabah ve aksam yemegi dahil olarak alıp fakat oda kahvaltı cıkması bayagı bizi üzdü .bir daha araya kesinlikle acente sokmamaya karar verdim direk oteli arayıp rezervasyonumu kendim yaptıracagm

Misafir İlişkileri.からの返信 (投稿日 : 2019 年 1 月 8 日)

Değerli Yorumunuz İçin Teşekkür ederiz. Yönetim.

8/10 (良い)

N、Utrecht

2014 年 8 月 8 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Mooie villa's op goede locatie in rumoerig park

Het park lijkt vooral op Engelse vakantiegangers gericht te zijn. Net als de omliggende vakantieparken, hotels en restaurants. De accommodatie is goed onderhouden. Wel is het rumoerig (hoogseizoen) in de avonduren. Het zwembad is een Engels feestje. Gelukkig is er in de omgeving genoeg te beleven.

Guest Relationsからの返信 (投稿日 : 2019 年 1 月 8 日)

Thank You For Your Comment Mnagment.

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