Maria and her husband communicated with us throughout. We had a problem with our flight so ended up losing 1 night. Maria welcomed us even though we arrived really late . The property itself is magnificent, with spacious rooms and lovely pool. The view is breathtaking, especially when you're in the veranda in the evening and overlooking the bay during sunset. You will have to buy essentials including black bags, dishwashing liquid, etc. The air condition works great, and the black-out automatic blinds surely helps you sleep a lot better. The location is excellent, 2 minutes walk to the S'arenal beach. Blue Bar and S'Arenal restaurant both offer decent food and drinks. Great experience overall, will definitely recommend. Thanks Maria!