My husband and I, couldn’t check in until 2hrs past checking time. Once we found the correct apartment we had a hard time opening the door because the cleaning lady had her key inside the latch. Once she let us in, we were welcome with smell of cigarettes. The carpet in the living room was not clean, I guess she didn’t get enough time to clean the whole apartment. I have booked with VRBO quite often and never had an unpleasant experience like this one. This apartment was my third booking with VRBO, in the past week . How ever, it was the first worst experience out of all my entire bookings.