フロント

エコノ ロッジの口コミ

2 out of 5
エコノ ロッジ
3825 9th Ave Sw, Fargo, ND

口コミ

6.8
評価 10 - 874 件の口コミ中 189 件が非常に良い" "
評価 8 - 874 件の口コミ中 253 件が良い" "
評価 6 - 874 件の口コミ中 200 件が普通" "
評価 4 - 874 件の口コミ中 137 件が不満" "
評価 2 - 874 件の口コミ中 95 件が非常に不満" "

6.8/10

清潔度

7.4/10

スタッフとサービス

6.0/10

設備とサービス

6.4/10

施設のコンディションと設備

6.6/10

環境への配慮

口コミ

10/10 (非常に良い)

David

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I believe the bathrooms for the safety of the customers, there are no hand holds for getting up from the toilet or in the shower, and the bottom of the tub was slightly slippery
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Hello David, We appreciate your feedback and will share your concerns with our management team for future improvements. Our guests' safety and comfort are our top priority, and we are constantly working to enhance our facilities. Thank you for bringing this to our attention, and we hope your overall experience was enjoyable.

10/10 (非常に良い)

Bowen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was good
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 4 日)
Hello Bowen,We are pleased to hear that you had a good experience during your stay with us. If you have any further feedback or need assistance, feel free to reach out to our management team. Thank you for choosing our hotel, and we hope to welcome you back in the future.

8/10 (良い)

Gia

良かった点 : 施設のコンディションと設備
Great
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Hello Gia,We appreciate you taking the time to share your feedback with us. If there are any further details you would like to discuss, please feel free to reach out to our management team. Thank you for choosing our hotel and we hope to welcome you back in the future.

6/10 (普通)

Dorothea

気になった点 : スタッフとサービス、施設のコンディションと設備
I came in for my complimentary early check in and was told I had to wait until regular check in time. My room was ok. Hallways stunk of pot.
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 16 日)
Hello Dorothea,We're sorry to hear about your experience and appreciate your feedback. We strive to ensure all guests have a pleasant stay. We recommend reaching out to the management team for further assistance with your concerns. Thank you for bringing this to our attention.

8/10 (良い)

Marigebi

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 設備とサービス、施設のコンディションと設備
Nice location
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 14 日)
Hello Marigebi,We're pleased to hear you enjoyed our hotel's location. If you have any further feedback or need assistance, please don't hesitate to reach out to our management team. Thank you for choosing to stay with us.

8/10 (良い)

Jerry

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 15 日)
Hello Jerry, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

8/10 (良い)

Jeffrey

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Easy check-in. Room updated and in good condition. Well priced
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 13 日)
Hello Jeffrey,We are delighted to hear that you had a seamless check-in experience and enjoyed our well-updated rooms at a competitive rate. Your satisfaction is our top priority, and we appreciate your kind feedback. If there is anything else you would like to share or if you have any future inquiries, please feel free to reach out to us directly.

2/10 (非常に不満)

Tracy

出張, カップルで旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Arrived, window doors were filled with handprints. Carpet was dirty. Sticky spot on floor in room. Whole place including room smelled of disinfectant covering up ... a little sickening. Windows in room were filthy. We returned the key to the desk and drove away. One young lady at the desk was efficient. Her associate was visibly nervous. We want a refund.
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 9 日)
Hello Tracy, We apologize for the inconvenience you encountered during your stay. We appreciate your feedback and take it seriously. Kindly contact our management team directly for further assistance regarding a refund. Your comments will be shared with the team for improvement.

8/10 (良い)

Jeffrey

2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 25 日)
Hello Jeffrey, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

8/10 (良い)

Laura

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
The rooms were nice and clean! However, the hot tub was not working properly and the breakfast was just okay.
2024 年 3 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 1 日)
Hello Laura,We appreciate your positive feedback on our rooms. We apologize for any inconvenience with the hot tub and will address it accordingly. Your feedback on the breakfast is valuable for our improvement. Thank you for bringing these points to our attention.

2/10 (非常に不満)

maica

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス
気になった点 : 清潔度、施設のコンディションと設備
i usually never leave reviews but this place omg.. stay away if you can, the room was taped to hold it together, the bathtub was like patched up, the bedsheets had like black dots on it, just a very sketchy place. the pictures look nothing like the actual place, just overall the worst experience ever. at least the front desk were nice and gave me a full refund because that is ridiculous
2024 年 3 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 3 日)
Hello maica, We appreciate your feedback and apologize for any inconveniences you encountered. Rest assured, we've taken note of your comments to address such concerns. Thank you for acknowledging our front desk team, we aim to provide friendly service. Feel free to contact management for any further assistance.

6/10 (普通)

Fitzgerald

2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 20 日)
Hello Fitzgerald,We appreciate you taking the time to share your experience with us. If there are any specific details you would like to discuss further, please reach out to us directly. We value your input and strive to make every guest's stay exceptional.

8/10 (良い)

Christine

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hot tub is not working, room is clean and rooms have been updated.Not enough pillows on a king bed, 3 small pillows don’t cut it for me.
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 31 日)
Hello Christine,We appreciate your feedback regarding the hot tub and room amenities. We strive to ensure a comfortable stay for all guests and value your input for future improvements. Thank you for taking the time to share your experience with us.

10/10 (非常に良い)

ladarius

Cleanliness great front desk service inside pool everything was GREAT!!!!
2024 年 3 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 29 日)
Hello ladarius,We're delighted to hear that you enjoyed our cleanliness, front desk service, and indoor pool during your stay. Your positive feedback is much appreciated. Should you have any future concerns or feedback, please feel free to reach out to us directly.

6/10 (普通)

Michael

良かった点 : 清潔度
Check in was not well. 150 cash deposit
2024 年 3 月に 3 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 27 日)
Hello Michael, We appreciate your feedback regarding the check-in process and the deposit. Please don't hesitate to reach out to our management team for further assistance with your concerns. Your comments help us to improve our services for all our guests. Thank you for choosing to stay with us.

10/10 (非常に良い)

Robert

2024 年 3 月に 3 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 17 日)
Hello Robert,We are delighted to hear that you had a wonderful experience at our hotel. We look forward to welcoming you back soon for another fantastic stay!

10/10 (非常に良い)

Killian

2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 15 日)
Hello Killian,We are glad to hear that you had a fantastic experience during your stay with us! If you have any further comments or suggestions, please feel free to reach out to us directly. Your satisfaction is our top priority!

10/10 (非常に良い)

Ralph

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was clean modern
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 24 日)
Hello Ralph,We appreciate your feedback regarding the cleanliness and modernity of our hotel. We strive to provide a contemporary and tidy environment for all our guests to enjoy their stay to the fullest. Should you have any further comments or suggestions, please don't hesitate to reach out to our management team for further assistance. Thank you for choosing to stay with us.

2/10 (非常に不満)

Quentin

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Double charged me for my stay. Hasn't given refund.
2024 年 3 月に 3 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 16 日)
Hello Quentin,We apologize for any inconvenience caused. Please contact management directly for assistance with your billing concerns. Thank you for sharing your feedback with us.

4/10 (不満)

lynch

良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 17 日)
Hello lynch,We are sorry to hear you did not fully enjoy your stay. Please feel free to reach out to us with any specific feedback so we can address any concerns you may have. We hope to have the opportunity to welcome you back in the future and provide a better experience for you.

8/10 (良い)

Jessica

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Check in went well. Rooms are newly remodeled and I very much appreciate having no carpet. However, this changes how housekeeping needs to clean (vacuum where dirt has pushed to the base boards, under chair cushions, under chairs, etc) and I don’t think they’re quite there yet. I will stay here again, but don’t come here expecting luxury. Middle bed blanket had hair on it, can see daylight beside AC unit, bathroom remodel needs a bit more work (hole where the light used to be, bath faucet loose, screw sticking out from wall to “hold” vanity up)
2024 年 3 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 16 日)
Hello Jessica,Thank you for sharing your feedback with us. We're glad you enjoyed our newly remodeled rooms. Your observations regarding our housekeeping and room maintenance have been duly noted for further improvement. We appreciate your understanding and hope to provide an even better experience on your next stay with us.

4/10 (不満)

Karen

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The Beds were very comfortable. The room could have used a better broom to sweep the floor. When we checked in asked about the breakfast. He said it was a hot breakfast. Next day there was NO Bbreakfast...not even bread for toast let alone a hot breakfast!!!! Therefre, I would say that breakfast was non existent.
2024 年 3 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 16 日)
Hello Karen, We are pleased to hear that you found the beds comfortable during your stay. We appreciate your feedback regarding the room and breakfast. Your comments will be shared with the relevant teams for further review and improvement. Thank you for bringing this to our attention.

10/10 (非常に良い)

JoAnna、Inkster

2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 5 日)
Hello JoAnna,We are thrilled to hear that you had a wonderful experience with us! Our team hopes to welcome you back soon for another fantastic stay.

10/10 (非常に良い)

Amy

良かった点 : 清潔度
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 12 日)
Hello Amy,Thanks for making our hotel of your choice. We are thrilled to hear you had such a wonderful stay with us! If you have any further thoughts or suggestions, please do not hesitate to contact us directly. We hope to welcome you back soon for another fantastic experience!

2/10 (非常に不満)

Bryan

2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 27 日)
Hello Bryan,We are sorry to hear that your experience did not meet expectations. Please reach out to us directly so we can address any concerns you may have.

8/10 (良い)

Janae

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fast easy check in .rooms were clean, beds are comfortable and very reasonably priced
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 9 日)
Hello Janae,We're delighted to hear you had a smooth check-in experience and found our rooms clean and comfortable. Providing excellent value is what we strive for. Your satisfaction is important to us, and we appreciate your feedback. If you have any further comments or suggestions, please feel free to share them with us.

4/10 (不満)

Kim

良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 6 日)
Hello Kim, We regret to hear that your experience did not meet your expectations. Please feel free to contact us directly to discuss any specifics of your stay so we can address them accordingly. We appreciate your time and hope to welcome you back in the future for a better experience.

4/10 (不満)

Harold、Winkler

カップルで旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The room had not been cleaned well when we arrived. Dirt on the floor. Bathtub dirty.
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 5 日)
Hello Harold, We apologize for any inconvenience caused during your stay. Your feedback has been noted for our improvement processes moving forward. If you have any further concerns, please don't hesitate to reach out to our management team directly. Thank you for sharing your experience with us.

8/10 (良い)

Therese

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It’s nice clean remodeled room.
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 2 日)
Hello Therese,We're pleased to hear that you appreciated our remodeled room's cleanliness. Your feedback is valuable to us to ensure all our guests have a comfortable stay. If you have any more comments or suggestions, we encourage you to share them with us directly.

4/10 (不満)

Cassandra

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 28 日)
Hello Cassandra, We're sorry to hear that your experience didn't meet your expectations. Please feel free to reach out to us directly to share any details regarding your stay so we can address any concerns and improve for the future.

8/10 (良い)

Rebecca

良かった点 : スタッフとサービス
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 21 日)
Hello Rebecca, We're thrilled to hear you enjoyed your stay! We look forward to welcoming you back soon.

6/10 (普通)

Brian

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
Good: very clean. Rooms are good, beds are comfortable. Convenient to the mall and other shopping. Good size fridge and decent microwave. Could be better: Only one set of lights in the room. TV has no guide so it was difficult to find a show to watch. Breakfast had no protein only carb foods (at least the day we were there), not even boiled eggs. No ice bucket or coffee maker in the room. I realize it is an economy hotel but some of the things listed above we have got at a Super 8.
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 19 日)
Hello Brian, Thank you for sharing your recent experience with us. We appreciate your positive comments about the room cleanliness and comfort. Your feedback regarding the lighting, TV guide, breakfast options, and amenities is duly noted for our future improvements. We strive to provide a comfortable stay for our guests and will take your suggestions into consideration for enhancing our services.

10/10 (非常に良い)

Heidi、Minneota

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Room was clean and the area aroubd the hotel was well lit
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 15 日)
Hello Heidi,Thank you for taking the time to leave a review. We are delighted to hear that you found your room clean and the surrounding area well lit. Your comfort and safety are our priority, and we are glad that we could meet your expectations. We look forward to welcoming you back for another pleasant stay.

2/10 (非常に不満)

Joshua

I want my money back said had free breakfast nothing for diabetic to eat and staff was not available when need and room was ghetto
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 14 日)
Hello Joshua, Thank you for taking the time to share your feedback. We apologize for any inconvenience you experienced during your stay. Guest satisfaction is important to us, and we take your concerns seriously. We have noted your comments regarding the breakfast options and availability of our staff. We will review your feedback with our team to address these areas for improvement. Please feel free to contact our management directly with any further concerns you may have.

10/10 (非常に良い)

Jacci

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Quiet room with comfortable beds. Nice pool area.
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 9 日)
Hello Jacci,Thank you for your positive feedback! We're glad to hear that you enjoyed the quiet room and comfortable beds during your stay. It's also great to know that you appreciated our nice pool area. We hope to welcome you back for another relaxing stay in the future.

8/10 (良い)

Kenneth

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 8 日)
Hello Kenneth, Thank you for choosing our hotel for your stay. We appreciate your business and hope you had a pleasant experience with us. If you have any further feedback or suggestions, please feel free to reach out to us directly. We value your input and would love to hear from you.

8/10 (良い)

ALICE

2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 22 日)
Hello ALICE, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

6/10 (普通)

JoEllen

家族旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス
Would not stay there again
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 7 日)
Hello JoEllen, Thank you for sharing your feedback. We value all guest opinions and we're sorry to hear that your experience did not meet your expectations. We always strive to improve our services and customer satisfaction. We appreciate your input and will take it into consideration to ensure a better stay for future guests.

4/10 (不満)

Matti

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Well since there was like 3 different kid sport tournaments going on, this place was our last chance, for a small hotel was sure expensive for what we got. Kids running everywhere, management didnt do anything about it, the free breakfast was jammed pack and by the time we could get anything it was all gone and i asked for a fork they couldn't get me one. Asked for bedding for the sleeper sofa, they gave us a sheet and a thin blanket, asked for pillow, they didnt have any. Our bathroom was not fully cleaned, and stains on the other rooms blanket. The language barrier was a hard one as well. For over 300 bucks for the ECONOLODGE was ridiculous.. never again
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 6 日)
Hello Matti, Thank you for sharing your experience at our hotel. We apologize for any inconvenience you may have encountered during your stay. We strive to provide a comfortable and enjoyable stay for all our guests, but it seems we fell short on this occasion. We appreciate your feedback regarding the overcrowded breakfast area and will address this issue with our team. We apologize for the cleanliness and supply issues you encountered and assure you that this is not reflective of our usual standards. We appreciate your feedback and will use it to improve our services. Thank you for bringing these matters to our attention.

8/10 (良い)

Cindy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good place
Good place to stay. Was very busy as there was a youth hockey tournament so lots of kids. Good kids. Breakfast was ok. Would stay again
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 6 日)
Hello Cindy,Thank you for your feedback! We're delighted to hear that you enjoyed your overall stay at our hotel and found it to be a good place to stay. We appreciate your understanding regarding the busy atmosphere during the youth hockey tournament. We apologize if the breakfast fell short of your expectations. We hope to welcome you back in the future for another enjoyable stay.

10/10 (非常に良い)

Rosie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 2 日)
Hello Rosie,We appreciate your perfect rating! We hope you had an amazing stay with us and that our hotel amenities and services met your expectations. It was a pleasure having you as our guest and we look forward to welcoming you back in the future for another excellent experience.

8/10 (良い)

Brenda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 1 月 29 日)
Hello Brenda,We appreciate you taking the time to rate our hotel! If you have any feedback or suggestions regarding your stay, please don't hesitate to reach out to us directly. We value your experience and hope to welcome you back in the future.

4/10 (不満)

Kali

ペット同伴の旅行, カップルで旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
気になった点 : 清潔度
Went to this property for a quick 1 night stay while driving through. Bathtub was disgusting, towels had blood and hair on them. Since I was just driving through I didn’t bother complaining. Do right without being told. Breakfast was cereal that had been sitting out. Waffle machines were empty and not on at breakfast. Check in was quick and easy.
Managerからの返信 (投稿日 : 2024 年 1 月 26 日)
Hello Kali,Thank you for choosing our hotel for your recent stay. We apologize for any inconvenience you may have experienced during your visit. We appreciate your feedback and will address your concerns internally to ensure improvements are made. Should you have any further concerns or questions, please do not hesitate to contact our management team directly. We hope to have another opportunity to serve you in the future.

10/10 (非常に良い)

Armando

良かった点 : 清潔度
2024 年 1 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 1 月 26 日)
Hello Armando,We're thrilled to hear that you had a wonderful stay with us! We pride ourselves in providing exceptional service and creating memorable experiences for our guests. If there is anything else we can do to make your future visits even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!

8/10 (良い)

Angela

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Stayed for a night after driving all day. Bed was comfortable and it was clean/quiet. A little dated and could use an upgrade but still would stay there again as is.
2024 年 1 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 1 月 16 日)
Hello Angela,Thank you for your review! We're pleased to hear that you found the bed comfortable and enjoyed a clean and quiet experience during your stay. While we appreciate your feedback regarding the dated decor, we hope that our friendly service and affordable rates made up for it. We look forward to having you stay with us again in the future.

10/10 (非常に良い)

Rachel

家族旅行
良かった点 : 清潔度、スタッフとサービス
.
Managerからの返信 (投稿日 : 2024 年 1 月 13 日)
Hello Rachel,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 (非常に良い)

Cindy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfect
Way better than expected. Super clean, big TV, computer desk and Dog Friendly.
2024 年 1 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 1 月 10 日)
Hello Cindy,Thank you for leaving a review of your recent stay with us. We're delighted to hear that our hotel exceeded your expectations and that you found it clean and well-equipped with a spacious TV, computer desk, and pet-friendly facilities. We strive to provide a comfortable and enjoyable experience for all our guests. We hope to welcome you back in the future!

8/10 (良い)

Lembusa

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It would be good if they can improve on the breakfast options. Such as adding eggs, banana and other sorts of fruit.
2024 年 1 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 1 月 10 日)
Hello Lembusa,Thank you for sharing your feedback about the breakfast options. We appreciate your suggestions and will forward them to our kitchen team for consideration. We strive to continuously enhance our offerings and appreciate your valuable input. We hope to have the opportunity to welcome you back in the future.

6/10 (普通)

Taylor

良かった点 : スタッフとサービス
気になった点 : 客室の快適度
Good for a pit stop.
It was a quick stay. Check-in was fast, service was good. The lights beside the bed were insanely bright. The bed was not comfortable at all, my back was so sore all night and the following day. The pillows were also very lumpy and uncomfortable. Three people came to the room the next morning to see if we were leaving soon/ready for them to clean it. The room was clean, except for the mattress itself. It had a few stains and some dirt/crumbs under the mattress cover. The smoke detector also had a bag wrapped around it, so maybe the people before us were smoking in the room. Who knows.
2024 年 1 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 1 月 10 日)
Hello Taylor, Thank you for sharing your feedback on your recent stay. We appreciate your compliments on our efficient check-in process and good service. We apologize for any inconvenience caused by the brightness of the bedside lights and the discomfort you experienced with the bed and pillows. We have noted your comments regarding the cleanliness of the mattress and smoke detector and will address them with our team. We value your feedback as it helps us improve our guests' experiences.

8/10 (良い)

Andrea

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Ok for a Quick snooze
Nice.Not extravegant. Really small pillows but everything I needed for a quick sleep before an early flight.
2024 年 1 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 1 月 9 日)
Hello Andrea,Thank you for your feedback on your recent stay. We appreciate your comments about our convenient location and amenities. We will take note of your suggestion regarding the pillows for future improvements. We hope to welcome you back for another pleasant stay in the future.