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エグゼクティブ レジデンシー バイ ベストウェスタン ナビゲーター イン & スイーツの口コミ

2.5 out of 5
エグゼクティブ レジデンシー バイ ベストウェスタン ナビゲーター イン & スイーツ
10210 Evergreen Way, Everett, WA

口コミ

8.2

とても良い

評価 10 - 1005 件の口コミ中 481 件が非常に良い" "
評価 8 - 1005 件の口コミ中 281 件が良い" "
評価 6 - 1005 件の口コミ中 128 件が普通" "
評価 4 - 1005 件の口コミ中 55 件が不満" "
評価 2 - 1005 件の口コミ中 60 件が非常に不満" "

8.6/10

清潔度

8.8/10

スタッフとサービス

8.2/10

設備とサービス

8.2/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

10/10 (非常に良い)

Christopher

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great
2024 年 4 月に 1 泊滞在

8/10 (良い)

Emara

良かった点 : スタッフとサービス、設備とサービス
The first night was a bit difficult with the bathtub having a big leak and flooding the floor and messed up some of my makeup/clothes, but front staff got me into another room as soon as they could, and on my second stay no problems.. and just want to point out that the front staff was super friendly and sweet and I'm thankful
2024 年 5 月に 2 泊滞在

6/10 (普通)

Aida

出張, グループ旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
More parking is needed. The bathrooms in the rooms were clean although they need a little remodeling. The customer service is good, they were very friendly, they even helped me find parking for the trailer we were took .
2024 年 5 月に 3 泊滞在

10/10 (非常に良い)

Diana、North Vancouver

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel was very clean, I liked that the room we chose had a mini kitchen and had absolutely everything, super clean, comfortable. At breakfast, we liked that they had a great variety and everything was fresh. Very good experience at the hotel.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Kristina

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean, big rooms, friendly staff!
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Heidi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nothing bad to say about it.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Frank

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff was friendly, helpful and informative about the area. The property is unfortunately subject to many homeless and derelict persons very close to the property. Although we did feel safe in the hotel.
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Katrina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在

6/10 (普通)

Carol

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
No maid service to the room during my stay. The key kept stop working
2024 年 5 月に 3 泊滞在

10/10 (非常に良い)

Marco

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel is a great place to stay.clean and comfortable.great if you like to have a little extra room.
2024 年 5 月に 1 泊滞在

6/10 (普通)

SUSAN

良かった点 : 清潔度、スタッフとサービス
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Brad

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I wish the pool was bigger and the hot tub worked. I recognize we had access to another recreation club, but the convenience of these two amenities in the hotel would have been nice after a long day of work. I really liked how you didn't clean my room except once during my 5-day stay. I felt my room was more private and why give me more "clean" towels after I used them only once. Nice policy.
2024 年 5 月に 7 泊滞在

10/10 (非常に良い)

Kellie

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean ,Quiet and very nice rooms. Well worth the money.
2024 年 5 月に 1 泊滞在

6/10 (普通)

John

2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Dorothy

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was friendly. Well maintained hotel.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Ricardo E

家族旅行
良かった点 : 清潔度、スタッフとサービス
Great stay while we were in town
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

kyle

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great breakfast and very nice rooms
2024 年 4 月に 2 泊滞在

8/10 (良い)

YING TSZ

2024 年 4 月に 1 泊滞在

8/10 (良い)

Rachel

2024 年 4 月に 2 泊滞在

8/10 (良い)

YANRU

2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Samantha

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Friendly staff, very helpful. However I stayed for 3 nights and was told I didn’t get cleaning service for that time frame of stay. I understand being short staffed, but A little refresh halfway through would have been nice.
2024 年 4 月に 3 泊滞在

4/10 (不満)

Colby

カップルで旅行, 家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
The guy at the check in was friendly and adjusted our room location to be closer to the elevator since my husband just had surgery. The parking lot had two vehicles that had the hood up and people were working on them, they appeared to have been there a while. There was a motorhome parked along the side of the hotel that was not in nice condition. The parking lot had people working on vehicles all night long, they were yelling and listening to loud music. The roadway by the hotel is very loud with cars racing. The people upstairs from us were fighting for 3 hours we called down stairs and advised the front desk. You can hear the next door neighbor when they were talking very clearly. You could hear the next door toilets flushing.
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

chris

2024 年 4 月に 2 泊滞在

6/10 (普通)

nesha

2024 年 4 月に 2 泊滞在

8/10 (良い)

Jack

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice rooms. Pool was small. Tons of noisy kids kids running around the halls at 2-3am.
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Christopher J

2024 年 4 月に 4 泊滞在

10/10 (非常に良い)

Matthew、Maple valley

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great staff for most part we’re awesome! Breakfast on point free laundry was nice touch and decent rooms !!! No complaints on 5-7 key reprints or even shrugged shoulders !
2024 年 1 月に 5 泊滞在

2/10 (非常に不満)

Leah

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is a drug/crack/meth haven. I DID NOT CHECK IN. Drug dealers, prostitutes, filth. I felt UNSAFE. Expedia should delete this property from its listings. I waited in the parking lot for 15 min before going into the lobby. Illicit drug dealers, prostitutes checking in, street people surrounding the property. I tried without success to contact Expedia. I left the property and drove 6 hrs after driving for 8 hrs. I was repulsed by this hotel. I WANT MY MONEY REFUNDED. I will be contacting Expedia regarding this matter.
2024 年 4 月に 1 泊滞在

8/10 (良い)

Michael

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The location is sort of hidden off a major location near a mall which was fine but homeless are terrible. Interrupted breakfast and ate up everything
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Claire

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 3 泊滞在

2/10 (非常に不満)

Victoria

2024 年 3 月に 1 泊滞在

8/10 (良い)

Colbert

良かった点 : スタッフとサービス
Good
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Peggy

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
very clean, modern, comfortable bed and pillows
2024 年 3 月に 1 泊滞在

8/10 (良い)

Cody

2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Sabrina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在

10/10 (非常に良い)

Gergely

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Kids loved the airplane theme. Room was immaculate (clean and new). Only thing that we wish would have been better was warmer water in the swimming pool, as it was quite cold, and hot tub not foaming from too much chlorine in it, but that seem to have been resolved by the following morning. Would absolutely come back! And very friendly receptionist.
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Krystal

ペット同伴の旅行, 家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff and breakfast are incredible.
2024 年 3 月に 4 泊滞在
GM Roelからの返信 (投稿日 : 2024 年 3 月 19 日)
It's wonderful to hear that you had such positive experiences with both the staff and breakfast during your stay! Hope to see you again!

10/10 (非常に良い)

Artem、Sacramento

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
GM Roelからの返信 (投稿日 : 2024 年 3 月 19 日)
Thank you for the perfect score.Hope to see you soon

8/10 (良い)

Rachel

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel itself and the staff was great, but the area was not. A lot of vagrants wandering around the parking lot.
2024 年 2 月に 4 泊滞在
GM Roelからの返信 (投稿日 : 2024 年 3 月 19 日)
Thank you for sharing your feedback about your recent stay at the hotel. I'm glad to hear that you found the hotel itself and the staff to be great. However, I'm sorry to hear about your experience with the area surrounding the hotel, particularly with vagrants wandering around the parking lot.Safety and security are our priority. Thank you again for sharing your feedback, and I apologize for any inconvenience you encountered. If there's anything else I can assist you with, please let me know.Hope to see you again with a better experience.

4/10 (不満)

Emma

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
The hotel was just okay but not quite worth the price. The bed was super squeaky and loud, also everything outside could be heard as well. The air conditioning was also really old and loud and would start randomly through the night. The biggest disappointment was that the pool and hot tub was closed on both days we were there and there wasn’t much to make up for that. One of the reasons for choosing this hotel was for the hot tub and pool so if we had known it would be closed we would have booked a different hotel instead. Probably wouldn’t choose to come back again, but the staff were very nice and friendly.
2024 年 2 月に 1 泊滞在
GM Roelからの返信 (投稿日 : 2024 年 3 月 19 日)
Thank you for sharing your feedback about your recent stay at the hotel. I'm sorry to hear that your experience did not meet your expectations, especially regarding the issues with the bed, noise disturbances, and the closure of the pool and hot tub.However, I'm glad to hear that you found the staff to be friendly and accommodating. Positive interactions with staff members can often make a difference in overall guest satisfaction, even in situations where other aspects of the stay may fall short.Hope to see you again with a better experience.

10/10 (非常に良い)

Demarcus

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice establishment and excellent breakfast!!!
2024 年 2 月に 1 泊滞在
GM Roelからの返信 (投稿日 : 2024 年 3 月 19 日)
I'm glad to hear that you enjoyed your stay at the establishment and found the breakfast to be excellent! Positive feedback like yours is always appreciated by us and can help them understand what they're doing well.I hope your next stay is just as enjoyable! If there's anything else I can assist you with, feel free to let me know.

10/10 (非常に良い)

caryle

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
GM Roelからの返信 (投稿日 : 2024 年 3 月 19 日)
Thank you for the perfect score.Hope to see you soon

10/10 (非常に良い)

Nancy

2023 年 12 月に 5 泊滞在

10/10 (非常に良い)

Janie

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Clean, good breakfast, nice staff. Only negative thing to much chlorine in hot tub 😊🙏
2023 年 12 月に 1 泊滞在

8/10 (良い)

Demond

2023 年 12 月に 1 泊滞在

4/10 (不満)

Robert

2023 年 12 月に 3 泊滞在
Biancaからの返信 (投稿日 : 2024 年 1 月 11 日)
Thank you for your review regarding your recent stay with us.We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.If we can be of further assistance, please don't hesitate to let us know.

10/10 (非常に良い)

Katherine

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quiet hotel nice pool and good breakfast
GM Roelからの返信 (投稿日 : 2024 年 3 月 19 日)
It's wonderful to hear that you had a pleasant experience at the hotel! A quiet environment, a nice pool, and a good breakfast can really enhance a guest's stay.Thank you for sharing your experience, and I'm glad to hear that you enjoyed your time at the hotel. If there's anything else I can assist you with, feel free to let me know!

10/10 (非常に良い)

Dale

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Pleasant Experience
The room was nice and great amenities.
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Luis

2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Karen

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The place was very clean, The office staff very friendly. I was very impressed by the room and it's cleanliness. .
2023 年 12 月に 1 泊滞在