Kahori,Thank you for staying with us at the Best Western New Oregon and taking the time to submit your review. We are glad you enjoyed your stay and hope you stay with us again the next time you visit Eugene.

Hello Shotaro,Thank you for staying with us and posting a review. It appears you enjoyed your stay and maybe the numbers got reversed in translation.

ありがとうございました！(thank you!)

Brandie,We are glad you enjoyed your stay at the Best Western New Oregon. Our staff works hard to make sure all of our guests enjoy their stay. We hope to see you again on your next trip to Eugene.

Angelia,Thank you for taking the time to submit your review regarding your stay at the Best Western New Oregon. We are glad you enjoyed our nice staff and property. We do apologize for the traffic noise. You are correct we did have a full hotel and UofO was busy with high school track which created extra traffic. We hope you stay with us again and we are able to put you in a room not to close to Franklin Blvd.

Leona,We are glad you enjoyed your stay at the Best Western New Oregon. We hope to see you again the next time you visit Eugene.

Sue,Thank you for staying with us at the Best Western New Oregon. Ari and Ashley do a great job at the front desk during the check in process. Staff works hard to keep our rooms clean and provide a wonderful breakfast for our guests. Hope to see you again the next time you travel to Eugene.

Hello Julie,Sorry we were sold out of pet friendly rooms. I'm glad our staff helped you find a close hotel to fit your needs. We have 20 pet rooms available. It's not very ofter we can't accomdate a pet friendly room if that is what you originally booked.

Brent,Thank you for staying with us. Looks like you enjoyed your stay with us. We hope you stay with us again and you have an even better experience so that 4 becomes a 5.

Cassandra,Thank you for the review on Expedia regarding your stay at the Best Western New Oregon. We hope to see you again the next time you visit Eugene.

Hello Eden,Thank you for the wonderful review on Expedia for your stay at the Best Western New Oregon. Our staff works hard to keep the rooms and property in good condition. Glad you enjoyed breakfast. We usually have an array of apples, bananas and oranges for our guest in a tiered display near pancake machine. I hope you just missed them and we were not out of product. Hope to see you again the next time you visit Eugene.

Thank you Sharon for your kind review! We loved having you guys and we can't wait for the next one! Our breakfast team strives to be the best!

Thank you for your 5/5 review! We look forward to your next stay with us.

Thank you for choosing Best Western New Oregon. We apologize for the inconvenience of the upstairs guests. We do have rooms on our front side that do not have anyone above you. When you stay next time we will make sure your in a quiet comfortable room.

Nancy,We are glad you had such a wonderful stay at the Best Western New Oregon. Our staff does a good job cleaning the rooms and making sure the guests enjoy a wonderful hot breakfast. Our pool is larger than most hotel pools and guests really enjoy using it. We hope to see you again the next time you visit Eugene.

Dana,Looks like you had a great stay at the Best Western New Oregon. Please join us again the next time you visit Eugene.

Kevin,You left a 1 because we would not let you have your pet in a non-pet friendly room. You booked through Expedia and it clearly states on their website our pet policies and you stayed with us last year in a pet friendly room. In reality you did not even stay with us so this reivew is not even valid. We have over 20 pet friendly rooms we love dogs. We do not allow pets in non-pet rooms to keep the guests who may be allergic to cats or dogs who stay with us after putting a cat or dog in a room.

Kendra,Thank you for the wonderful review on Expedia. We are glad you enjoyed your stay and we hope you stay with us again at the Best Western New Oregon.

Toshio,Thank you for your wonder review on Expdeia. We have gone through recently and updated all our rooms. We do have a great location footsteps away from the UofO. We hope to see you again the next time you visit Eugene.

Brian,We are glad you enjoyed your stay at the Best Western New Oregon. There are lots of places close by for those who travel with their furry friends. We hope you stay with us again the next time you visit Eugene.

Mario,Thank you for taking the time to submit your reivew on Expedia regarding your stay at the Best Western New Oregon. Our staff works hard to make your rooms are clean and the breakfast is tasty. We hope you stay with us the next time you visit Eugene.

Gaylyn,Thank you for staying with us at the Best Western New Oregon. We are glad you enjoyed your stay and hope to see you again the next time you visit Eugene.

Georgeanna,We are glad you had a wonderful experience during your stay at the Best Western New Oregon. We strive to have all our guests have that same experience. We hope you stay with us again the next time you visit Eugene.

Veronica,Thank you for staying with us at the Best Western New Oregon. We are glad you enjoyed your stay and hope to see you the next time you visit Eugene.

Shyam,All of us here at the Best Western New Oregon are glad you enjoyed your stay with us. We hope you decide to stay with us again the next time you visit Eugene.

Kristina,Thank you for taking the time to submit your review on Expedia regarding your stay at the Best Western New Oregon. This property has been around a number of years and last year we did update all the rooms we are glad you noticed. We hope you stay with us again the next time you visit Eugene.

Chris,Thank you for staying with us at the Best Western New Oregon. We are glad you enjoyed your stay and hope you stay with us again the next time you visit Eugene.

Tami,Yes, we have a Great location here at the Best Western New Oregon. Right across the street from the UofO Campus. A hop, skip and a jump to any event being held at the University. We hope you stay with us again the next time you visit Eugene.

Courtney,Thank you for staying with us at the Best Western New Oregon. Let us know how we could improve your stay during your next visit we want all our guests to leave perfect scores.

Michelle,Thank you for your thoughts regarding your stay with us. You mention the staff was friendly but then mention not very professional I thought those would go hand and hand. We do hope you stay with us again so we can provide you with a better experience.

Polly,Thank you for taking the time to submit such a great review regarding your stay at the Best Western New Oregon. We are a great place to stay for anyone attending a concert at the Matt Knight arena or any event at the UofO. We appreciate your kind words regarding our friendly staff and amazing breakfast. Come back and stay with us again the next time you visit Eugene.

Elizabeth,We are glad you enjoyed your stay at the Best Western New Oregon. Our staff tries to provide friendly service along with clean rooms and a fantastic breakfast. We are lucky to be close to great paths along the river and so close to the University of Oregon. We hope to see you again.

Noah,Thank you for staying with us at the Best Western New Oregon. We are glad you found our staff to be incredibley sweet. We hope you come back and visit again the next time you travel to Eugene.

Lori,Thank you for making the Best Western New Oregon your hotel choice when visiting Eugene. We do have a friendly staff and the staff in the breakfast room try to prepare something for everyone. We look forward to seeing you on your next visit.

Ranay,Thank you for staying with us at the Best Western New Oregon and for your nice review. Our staff is very nice and will accomodate our guests whenever we can. Our pool is much larger than an average hotel pool and it gets a lot of use. We do hope you stay with us the next time you visit Eugene.

Shelley,Thank you for staying with us at the Best Western in Eugene. We are glad you enjoyed your stay and we apologize your carpet was a bit dirty. We should have caught that and made sure it was up to par. Hope to see you again.

Elise,We apologize your heater was not working. I don't see in the notes that you contacted the front desk to let us know you had a problem with the heater. We would have fixed the heater or moved you to another room. We want all our guests to be happy with their stay with us.

Cuauhtemoc,We are steps away from the University of Oregon here at the Best Western New Oregon. We are glad you enjoyed your stay and hope you stay again the next time you visit Eugene.

Hello Clarence,Thank you for staying with us. I did check on all of the time stamps on your arrivals and the first room checked in at 3:25pm, 2nd room at 4:48pm and the third room 4:46pm. I don't know if you were actually waiting in the lobby for that entire time or that is when the different parties happen to arrive. We do apologize if you were waiting. We do have a guarantee check in time at 4:00 but after a sold out night we would rarely have a room available at 12:00 since we have to wait for the guests to leave and then make sure it's your room type that you booked through Expedia.

Leigha,We are fornuate to have the best location in Eugene for any event being held at the University of Oregon. We are glad you enjoyed your stay and hope you pick the Best Western New Oregon the next time you are in town.

Taylor,We are glad you enjoyed your stay and mentioned the staff was AWESOME! We hope you stay with us again at the Best Western New Oregon the next time you visit Eugene. We do have an excellent location for any event being held at the University of Oregon.

Alexander,Thank you for staying with us at the Best Western New Oregon. We appreciate you taking the time to submit your review on Expedia and we hope you stay with us again when you visit Eugene.

Cecilia,Thank you for staying with us and we are glad you enjoyed your stay. We hope you stay here again at the Best Western New Oregon the next time you visit Eugene.

Leah,Thank you for making us your hotel of choice when your visiting your grandchildren at the UofO. We appreciate your support and are glad you find our hotel quiet and clean. We look forward to seeing you again at the Best Western New Oregon.

Angelo,Thank you staying with us at the Best Western New Oregon. We are glad you enjoyed your stay and hope you stay with us again the next time you visit Eugene.

Kirsten,Thank you for staying with us at the Best Western New Oregon. We appreciate your feedback and we hope you stay with us again the next time you visit Eugene.

Steven,Thank you for making the Best Western New Oregon you hotel of choice when you visit Eugene. We appreciate your kind words on our staff. If possible, we are always willing to accomodate your room preference. We will see you on on your next visit.

Leslie,Thank you for taking the time to submit your review on Expedia regarding your stay at the Best Western New Oregon. We are glad you received the service that all of our guests should encounter when the stay with us. We hope you stay with us again and experience the same kind of exceptional service.

Alex,Thank you for staying with us at the New Oregon Best Western. We are glad you enjoyed your stay and we hope you stay with us again the next time you visit Eugene.