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Rating 10 - Excellent. 993 out of 2235 reviews" "
10 - Excellent
993
Rating 8 - Good. 818 out of 2235 reviews" "
8 - Good
818
Rating 6 - Okay. 303 out of 2235 reviews" "
6 - Okay
303
Rating 4 - Poor. 84 out of 2235 reviews" "
4 - Poor
84
Rating 2 - Terrible. 37 out of 2235 reviews" "
2 - Terrible
37
8.6/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Good
Michael
Traveled with family and small children
Mar 13, 2024
Liked: Cleanliness
Service was nice, rooms were as expected, although a bit of damage on the inside, loose tiles, trip hazard but nothing that ruined the overall experience.
Michael
Stayed 2 nights in Mar 2024
Response from ETB Guest Relations on Mar 16, 2024
Dear Michael,We very much appreciate your comments regarding your stay at the Mantra Ettalong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Herry HerdianaGuest RelationsMantra Ettalong Beach
Dear Lisa,We very much appreciate your comments regarding your stay at the Mantra Ettalong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Herry HerdianaGuest RelationsMantra Ettalong Beach
Dear Sandra,We very much appreciate your comments regarding your stay at the Mantra Ettalong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Herry HerdianaGuest RelationsMantra Ettalong Beach
Dear Chris,We very much appreciate your comments regarding your stay at the Mantra Ettalong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Herry HerdianaGuest RelationsMantra Ettalong Beach
Well maintained facility close to local shopping and recreation areas.
Keith
Stayed 3 nights in Feb 2024
Response from ETB Guest Relations on Mar 16, 2024
Dear Keith,We very much appreciate your comments regarding your stay at the Mantra Ettalong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Herry HerdianaGuest RelationsMantra Ettalong Beach
10/10 Excellent
Venessa
Feb 20, 2024
Pleasant and helpful staff. Smooth check in and check out. Great location and comfortable accommodation.
Venessa
Stayed 2 nights in Feb 2024
Response from ETB Guest Relations on Mar 16, 2024
Dear Venessa,We very much appreciate your comments regarding your stay at the Mantra Ettalong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Herry HerdianaGuest RelationsMantra Ettalong Beach
8/10 Good
Charlene
Traveled with family
Feb 19, 2024
Liked: Cleanliness, amenities
Ettalong Mantra is close and convenient to the local town and only a short walk or 3 min drive to Umina. Not the first time we’ve stayed and probably won’t be the last!
Charlene
Stayed 1 night in Feb 2024
Response from ETB Guest Relations on Feb 20, 2024
Dear Charlene,We very much appreciate your comments regarding your stay at the Mantra Ettalong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Herry HerdianaGuest RelationsMantra Ettalong Beach
6/10 Okay
Susy
Feb 18, 2024
Liked: Cleanliness
Clean but room needs revamping
Check in and check out was amazing, quick and the staff were all very friendly. Bed was only a double bed not queen and linen was clean but the carpet, curtains and bathroom need replacing as looking tired. Such a shame as prime position for a weekend away.
Susy
Stayed 1 night in Feb 2024
Response from ETB Guest Relations on Feb 20, 2024
Dear Susy,Thank you for taking the time to tell us about your experience at the Mantra Ettalong Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Herry HerdianaGuest RelationsMantra Ettalong Beach
It was fine for one night. Very worn carpet, sofa and dining chairs.
Laurence
Stayed 1 night in Feb 2024
Response from ETB Guest Relations on Feb 20, 2024
Dear Laurence,Thank you for taking the time to tell us about your experience at the Mantra Ettalong Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mantra, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Herry HerdianaGuest RelationsMantra Ettalong Beach
Great getaway and very quiet area
Second time staying here highly recommended
Mina
Stayed 2 nights in Feb 2024
Response from ETB Guest Relations on Feb 20, 2024
Dear Mina,We very much appreciate your comments regarding your stay at the Mantra Ettalong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Herry HerdianaGuest RelationsMantra Ettalong Beach
In the heart of town with beach across the road. Only stayed one night as on road trip
Rebecca
Stayed 1 night in Feb 2024
Response from ETB Guest Relations on Feb 20, 2024
Dear Rebecca,We very much appreciate your comments regarding your stay at the Mantra Ettalong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Herry HerdianaGuest RelationsMantra Ettalong Beach
it is a very convenient location with the RSL offering good meals
Gisele
Stayed 3 nights in Feb 2024
Response from ETB Guest Relations on Feb 13, 2024
Dear Gisele,We very much appreciate your comments regarding your stay at the Mantra Ettalong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Herry HerdianaGuest RelationsMantra Ettalong Beach
2/10 Terrible
Yasmeen
Traveled with family
Feb 11, 2024
Disliked: Amenities
Stains all over the carpet and couch
Yasmeen
Stayed 1 night in Feb 2024
Response from ETB Guest Relations on Feb 13, 2024
Dear Yasmeen,Thank you for taking the time to tell us about your experience at the Mantra Ettalong Beach. I am sorry that your stay experience did not meet your expectations; please allow me to express my sincerest apologies.At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Herry HerdianaGuest RelationsMantra Ettalong Beach
6/10 Okay
Caroline
Feb 9, 2024
Liked: Cleanliness, room comfort
Hotel looks a little tired. Room was fine. Appreciated the move closer to the lifts as I was on crutches with. Broken leg
Caroline
Stayed 2 nights in Feb 2024
Response from ETB Guest Relations on Feb 13, 2024
Dear Caroline,Thank you for taking the time to tell us about your experience at the Mantra Ettalong Beach. I am sorry that your stay experience did not meet your expectations; please allow me to express my sincerest apologies.At Mantra, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Herry HerdianaGuest RelationsMantra Ettalong Beach
10/10 Excellent
Michael
Feb 5, 2024
Michael
Stayed 1 night in Feb 2024
Response from ETB Guest Relations on Feb 6, 2024
Dear Michael,We very much appreciate your comments regarding your stay at the Mantra Ettalong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Herry HerdianaGuest RelationsMantra Ettalong Beach
10/10 Excellent
David
Feb 1, 2024
David
Stayed 1 night in Jan 2024
Response from ETB Guest Relations on Mar 24, 2024
Dear David,We very much appreciate your comments regarding your stay at the Mantra Ettalong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Herry HerdianaGuest RelationsMantra Ettalong Beach
Dear KSENIJA,We very much appreciate your comments regarding your stay at the Mantra Ettalong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Herry HerdianaGuest RelationsMantra Ettalong Beach
10/10 Excellent
YU-FENG
Jan 30, 2024
Liked: Cleanliness, room comfort
YU-FENG
Stayed 3 nights in Jan 2024
Response from ETB Guest Relations on Feb 6, 2024
Dear YU-FENG,We very much appreciate your comments regarding your stay at the Mantra Ettalong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Herry HerdianaGuest RelationsMantra Ettalong Beach
10/10 Excellent
Diane
Jan 28, 2024
Diane
Stayed 1 night in Jan 2024
Response from ETB Guest Relations on Feb 6, 2024
Dear Diane,We very much appreciate your comments regarding your stay at the Mantra Ettalong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Herry HerdianaGuest RelationsMantra Ettalong Beach
6/10 Okay
Sara
Traveled with family
Jan 27, 2024
Liked: Cleanliness
Great location. Building worn. Ok for 1 night but too small for any longer. At the rate per night would have preferred to stay somewhere else. Got too hot and felt too small. Bedroom feels like a box. Shower head the worst. Staff amazing thouh
Sara
Stayed 1 night in Jan 2024
Response from ETB Guest Relations on Feb 6, 2024
Dear Sara,Thank you for taking the time to tell us about your experience at the Mantra Ettalong Beach. in regards our room rate, it is fluctuated according to our demand, hence travelled during off holiday season will more affordable, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Herry HerdianaGuest RelationsMantra Ettalong Beach
10/10 Excellent
Jillian
Jan 23, 2024
Jillian
Stayed 2 nights in Jan 2024
Response from ETB Guest Relations on Feb 6, 2024
Dear Jillian,We very much appreciate your comments regarding your stay at the Mantra Ettalong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Herry HerdianaGuest RelationsMantra Ettalong Beach
Stunning location, kid friendly. Will definitely stay here again!
Tia
Stayed 3 nights in Jan 2024
Response from ETB Guest Relations on Feb 6, 2024
Dear Tia,We very much appreciate your comments regarding your stay at the Mantra Ettalong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Herry HerdianaGuest RelationsMantra Ettalong Beach
The swimming pool was too full and we could get a chance to swim . Also my sister was rushed to hospital and they didn’t let me cancel the room i paid for and i needed to leave straight away . I didn’t even stay the night , i checked in and within 5 hours . Very sad that they couldn’t refund me or charge me half a day . Overall the resort was too busy , but it very clean and the front desk ladies are friendly
Rena
Stayed 1 night in Jan 2024
Response from ETB Guest Relations on Feb 6, 2024
Dear Rena,Thank you for taking the time to tell us about your experience at the Mantra Ettalong Beach. It is terrible to hear, that your sister being rush to the Hospital. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Herry HerdianaGuest RelationsMantra Ettalong Beach
8/10 Good
Brett
Jan 21, 2024
Liked: Cleanliness
A little dated , but very comfortable and everything you need for a good weekend away
Brett
Stayed 2 nights in Jan 2024
Response from ETB Guest Relations on Feb 6, 2024
Dear Brett,We very much appreciate your comments regarding your stay at the Mantra Ettalong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Herry HerdianaGuest RelationsMantra Ettalong Beach
6/10 Okay
Sally
Jan 21, 2024
Disliked: Property conditions & facilities
The room and balcony were super small
Sally
Stayed 2 nights in Jan 2024
Response from ETB Guest Relations on Feb 6, 2024
Dear Sally,Thank you for taking the time to tell us about your experience at the Mantra Ettalong Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Herry HerdianaGuest RelationsMantra Ettalong Beach
Dear Layth,We very much appreciate your comments regarding your stay at the Mantra Ettalong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Herry HerdianaGuest RelationsMantra Ettalong Beach
8/10 Good
Firas
Jan 18, 2024
Firas
Stayed 1 night in Jan 2024
Response from ETB Guest Relations on Feb 6, 2024
Dear Firas,Thank you for taking the time to tell us about your experience at the Mantra Ettalong Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Herry HerdianaGuest RelationsMantra Ettalong Beach
Dear Gary,We very much appreciate your comments regarding your stay at the Mantra Ettalong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Herry HerdianaGuest RelationsMantra Ettalong Beach
You pay a premium price you expect to have half decent bedding, manchester and clean floors.
What we got was like a brothal bedding was like a boomerang sheets where all stained floor looked like the kids painted a muriel with cigarette burns and the stale smell of the room.
Location and pool are awesome
Zoran
Stayed 3 nights in Jan 2024
Response from ETB Guest Relations on Jan 14, 2024
Dear Zoran,Thank you for taking the time to tell us about your experience at the Mantra Ettalong Beach. you mentioned about state of our bed, room conditions and room cleanliness, in which I have brought up to our Executive Housekeeper attention to be actioned. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Herry HerdianaGuest RelationsMantra Ettalong Beach
10/10 Excellent
Iman
Dec 31, 2023
Iman
Stayed 3 nights in Dec 2023
Response from ETB Guest Relations on Jan 5, 2024
Dear Iman,We very much appreciate your comments regarding your stay at the Mantra Ettalong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Herry HerdianaGuest RelationsMantra Ettalong Beach
10/10 Excellent
wing ting
Traveled with family
Dec 31, 2023
Liked: Cleanliness, room comfort
Reception service is very friendly and helpful. Pleasant family stay.
wing ting
Stayed 3 nights in Dec 2023
Response from ETB Guest Relations on Dec 31, 2023
Dear Wing Ting,We very much appreciate your comments regarding your stay at the Mantra Ettalong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Herry HerdianaGuest RelationsMantra Ettalong Beach
8/10 Good
Verified traveler
Traveled with family
Dec 28, 2023
Liked: Cleanliness
We found it nice and clean. Beautiful outlook. Just the beds were not comfortable, very hard. They need to upgrade or put mattresses toppers on them.
Verified traveler
Stayed 3 nights in Dec 2023
Response from ETB Guest Relations on Dec 28, 2023
Dear Anonymous,We very much appreciate your comments regarding your stay at the Mantra Ettalong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Herry HerdianaGuest RelationsMantra Ettalong Beach
Dear Paul,We very much appreciate your comments regarding your stay at the Mantra Ettalong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Herry HerdianaGuest RelationsMantra Ettalong Beach
Dear Graham,We very much appreciate your comments regarding your stay at the Mantra Ettalong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Herry HerdianaGuest RelationsMantra Ettalong Beach
Love staying here and will definitely be back. The facilities are first class, rooms super clean, comfortable bed and the pool is amazing. Shout out to Bella at the front desk who has an amazing smile and is super friendly
Glorious location everything so accessible . Ettalong is a lovely quiet pretty place and Mantra has prime position. Pool view room so nice with big balcony . Highly recommended.
Kathy
Stayed 1 night in Dec 2023
10/10 Excellent
Rebz
Dec 7, 2023
Liked: Cleanliness
Rebz
Stayed 1 night in Dec 2023
Response from ETB Guest Relations on Dec 28, 2023
Dear Rebz,We very much appreciate your comments regarding your stay at the Mantra Ettalong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Herry HerdianaGuest RelationsMantra Ettalong Beach
Staff were friendly and helpful .room was good ,but bed not really comfortable. Needs a nee mattress. Loved the location of our room ,and the outlook
Brigitte
Stayed 2 nights in Nov 2023
Response from ETB Guest Relations on Dec 28, 2023
Dear Brigitte,We very much appreciate your comments regarding your stay at the Mantra Ettalong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Herry HerdianaGuest RelationsMantra Ettalong Beach
10/10 Excellent
Shaun
Traveled with family
Nov 28, 2023
Liked: Amenities
Clean
Shaun
Stayed 1 night in Nov 2023
Response from ETB Guest Relations on Dec 28, 2023
Dear Shaun,We very much appreciate your comments regarding your stay at the Mantra Ettalong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Herry HerdianaGuest RelationsMantra Ettalong Beach
6/10 Okay
rick
Traveled with partner
Nov 23, 2023
Disliked: Property conditions & facilities
Great spot enjoyed our stay, but the room itself was looking very tired the carpet was stained and worn out the furniture in the lounge was way past replacing even had a cigarette burn on the table you would find better furniture on the side of the road, The bed was very comfortable and for the outdoor furniture it looked as though it was about 20 years old again a cigarette burn on the table.
The unit we stayed in was about 10 years past its use by date which is shame given its beautiful location.
rick
Stayed 2 nights in Nov 2023
Response from ETB Guest Relations on Dec 28, 2023
Dear Rick,We very much appreciate your comments regarding your stay at the Mantra Ettalong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Herry HerdianaGuest RelationsMantra Ettalong Beach
Dear Belinda,We very much appreciate your comments regarding your stay at the Mantra Ettalong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Herry HerdianaGuest RelationsMantra Ettalong Beach
10/10 Excellent
Gerard
Nov 18, 2023
Liked: Cleanliness, room comfort
Highly Recommended
Excellent service, condition and comfort. Great location too.
Loved our weekend there. Great view from room, friendly staff, very clean..
Robyn
Stayed 2 nights in Nov 2023
8/10 Good
Valerie
Traveled with family
Nov 9, 2023
I gave a three for property condition as there were some unfinished things in the room and no room service until 5.30 pm was A big problem for us but apart from those issues we were very happy with the excellent service we received and staff were very helpful when we needed to change our room
Valerie
Stayed 1 night in Nov 2023
Response from ETB Guest Relations on Nov 11, 2023
Dear Valerie,Thank you for taking the time to tell us about your experience at the Mantra Ettalong beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mantra, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Herry HerdianaAssistant ManagerMantra Ettalong Beach
10/10 Excellent
Stephen
Nov 5, 2023
Liked: Cleanliness, room comfort
Just a casual night away .
Weather was poor but we hopped on the ferry to Palm beach and enjoyed a stroll before heading back.
Stephen
Stayed 1 night in Nov 2023
Response from ETB Clients Relations on Nov 6, 2023
Dear Stephen,We very much appreciate your comments regarding your stay at the Mantra Ettalong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Herry HerdianaAssistant ManagerMantra Ettalong Beach
Response from ETB Clients Relations on Nov 6, 2023
Dear Kerrie,We very much appreciate your comments regarding your stay at the Mantra Ettalong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Herry HerdianaAssistant ManagerMantra Ettalong Beach
Great views and pool.. beach is very close and food is great
Mina
Stayed 2 nights in Nov 2023
Response from ETB Clients Relations on Nov 6, 2023
Dear Mina,We very much appreciate your comments regarding your stay at the Mantra Ettalong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Herry HerdianaAssistant ManagerMantra Ettalong Beach
Response from ETB Clients Relations on Nov 6, 2023
Dear Wendy,We very much appreciate your comments regarding your stay at the Mantra Ettalong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Herry HerdianaAssistant ManagerMantra Ettalong Beach
every thing was perfect from check in to checkout. this is the 3rd time we have stayed here and will definetely come back again
ola
Stayed 1 night in Oct 2023
Response from ETB Clients Relations on Nov 6, 2023
Dear Ola,We very much appreciate your comments regarding your stay at the Mantra Ettalong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Herry HerdianaAssistant ManagerMantra Ettalong Beach