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Great property for a visit to Fatima

Super clean. Very friendly staff -ask them anything they will help you. Don’t buy water- you can ask for extra bottles of natural water and they will bring to the room. There will is robes and slippers in the room. There’s a small safe and a mini fridge/bar. Rooms are cleaned daily. Breakfast is excellent - it is worth including in your ticket- better than outside breakfast ( local pastries, honeycomb honey, fresh jams, fruit, bread and pastries - very good. Hotel is truly in the middle of...

Very kind help at the front desk! I was accompanied by a staff member in my rental car to the garage nearby for parking that was included. Very helpful. The breakfast was wonderful. Lots of bakery items, sandwich meats, and fruit offerings. It was a wonderful location, easy to walk to the beach and the promenade/boardwalk where all the bars and restaurants are.

Nothing to dislike! Great hotel and staff. Great location...only one block from th bus station and 2 blocks from the shrine. Great breakfast. Dinner at the restaurant was delicious with great service. Everyone was friendly and helpful. Highly recommend this hotel.

The property was clean, the beds were comfortable, the staff was first class. Very polite and helpful with any questions we had. I would highly recommend this property to anyone looking for a place to stay in Lisbon.

Wonderful place! The ming size bed was nice and to US standards. The location is great. And most importanly the staff was exceptionally nice and accommodating!

Very classy and comfortable hotel. The staff was excellent, particularly the Guest Service Manager Pedro Falcao.

We stayed 9 nights in this extraordinary hotel in the heart of Lisbon. First, this 35 room hotel has been entirely restored to its original Art Deco form, including cork floors in the room, beautiful marquetry floors in the lobby, elegant furniture and art work in the lobby and bar. Also the sleek, elegant Art Deco door handles (that are beautiful but not so easily grasped). There is a spectacular breakfast every morning, including traditional Portuguese staples like sardines in olive oil...

I loved this hotel so much! I did not want to leave. I actually felt very down the day we checked out. I have stayed in many 5 star hotels but never had such impeccable care. It was above and beyond. Every staff member was at our service. The view and location were amazing. It was a very quiet retreat to return to and within walking distance of everything. I am currently in Porto wishing I was back at my beautiful retreat again. Also, the dining area bar for breakfast and snacks very...

Beautiful hotel great location!

The hotel is one of the most beautiful places that I ever stayed. Fantastic location, exceptional service throughout Immaculately clean in the middle of old town but still very quiet. I can't wait to return.

Nice place

This place was incredible. Highly recommend :)

Out of all the hotels that I have ever stayed in Europe, the Grande Real Villa Italia & Spa was the best hotel! Located in a beautiful beach community, this location is ideal for a wonderful outdoor pool and close to the water for beach adventures. You can also relax with the hotel amenities, such as the great spa services and massage deals. Definitely stay here for close walking distance to the shops and restaurants nearby. Everyone was amazing and the hotel helped arrange transportation if you...

It was a fantastic hotel. The location can't be better and the hotel staffs were very helpful and polite. We could walk around the old Alfama area. We also got tips form the hotel reception. We had a early check out and the hotel staffs arranged breakfast box for us. Would certainly recommend this hotel for everyone.

Our experience at this Vila was amazing from the moment we walked through the door. We were sat at the front desk and given orange juice while we waited to be checked in. The costumer service is amazing and everyone treated us like royalty. After checking in we were given a tour of the hotel which was beautiful and breathtaking (the photos online do not do this hotel justice). After spending the day in our beautiful hotel room we went to the front desk and asked if there was anywhere good around...

Staying in a Tagus Marina house boat was a great experience. The staff were very friendly and helpful. The house boat was nice clean with comfortable beds the only critique would be that the living room could have had more comfortable seating options after a long day of exploring Lisbon. The location is great with a variety of restaurants, bars and the Lisbon Aquarium close by. The Lisboa Oriente station is within walking distance with access by train, bus or Metro to anywhere you would want...

We stayed for 2 days after our cruise. We arrive early. Front desk was welcoming and offered us an available room. We declined and said we’d wait for our reserved room on the upper floor. We toured Lisbon and returned to Lumen in the mid afternoon. Here’s when the service was exceptional. Front desk was friendly; offered us breakfast at 10 euros and a 30% restaurant discount. The bell boy took our luggage up, explained the various room switches, offered to get us extra coffee/tea/water. The...