Dear Doukhi, Thank you for your recent stay at our hotel and for taking the time to share your experience with us in Expedia. It is a pleasure to read that you really enjoyed your stay with us. Your unlimited recommendation score is highly appreciated. We hope to have the opportunity to welcome you again to our hotel in the near future, until then, best regards from the Costa del Sol. Gerardo Canivell Front Office Manager

Dear Mohd, Thank you for your recent stay at our hotel and for taking the time to share your experience with us in Expedia. It is a pleasure to read that you really enjoyed your stay with us. Your unlimited recommendation score is highly appreciated. We hope to have the opportunity to welcome you again to our hotel in the near future, until then, best regards from the Costa del Sol. Gerardo Canivell Front Office Manager

Dear Juan, Thank you for your recent stay at our hotel and for taking the time to share your experience with us in Expedia. It is a pleasure to read that you really enjoyed your stay with us. I would like to thank you in particular for your kind words regarding our dedicated staff, this is always a great motivation for all of us, please rest assured that I will share your comments with the entire team. Your recommendation score is highly appreciated. We hope to have the opportunity to welcome you again to our hotel in the near future, until then, best regards from the Costa del Sol. Gerardo Canivell Front Office Manager

Dear Carol,Thank you for your recent visit to our hotel, for your comments and for taking the time to share them in Expedia.It is a real pleasure to read that you enjoyed your time with us. We want to thank you for your wonderful comments and for your unlimited recommendation which is highly appreciated.I would like to take the opportunity to thank you as well for your proactive comments, it really helps us to improve, please rest assured that I will share them with the involved departments.We will be delighted to have the opportunity of welcoming you back to our property soon, until then, best regards from Kempinski Hotel Bahía.Gerardo CanivellFront Office Manager

Dear Fabienne,Thank you for your recent visit to our hotel, for your impressions and for taking the time to share them in ebookers. It is a real pleasure to read that you enjoyed your time with us. Your unlimited recommendation is highly appreciated.We will be delighted to have the opportunity of welcoming you back to our property soon, until then, best regards from Kempinski Hotel Bahía.Gerardo CanivellFront Office Manager

Dear Oyami,Please allow me to respond to you in english. Thank you for your recent stay at our hotel and for taking the time to share your experience with us in Hotels.com. It is a real pleasure to read through your feedback and to learn that you have enjoyed your vacation here in Estepona and that we could find the right room for you. Your recommendation score is highly appreciated. We hope to have the opportunity of welcoming you back soon to Andalusia, until then, best regards from "Costa del Sol". Gerardo Canivell Front Office Manager

Dear Ute,Please allow me to respond to you in english. Thank you for your recent stay at our hotel and for taking the time to share your experience with us in Expedia. It is a real pleasure to read through your feedback and to learn that you really have enjoyed your vacation here in Estepona. I would like to thank you in special for your recogntion to our dedicated staff, this is always a great motivation for all of us. Your recommendation score is highly appreciated. We hope to have the opportunity of welcoming you back soon to Andalusia, until then, best regards from "Costa del Sol". Gerardo Canivell Front Office Manager

Dear Amanda, Thank you for your recent stay at our hotel and for taking the time to share your experience with us in Hotels.com. It is a real pleasure to read through your feedback and to learn that you really have enjoyed your vacation here in Estepona. Your unlimited recommendation score is highly appreciated. We hope to have the opportunity of welcoming you back soon to Andalusia, until then, best regards from "Costa del Sol". Gerardo Canivell Front Office Manager

Dear Valerie, Thank you for your recent stay at our hotel and for taking the time to share your experience with us in Hotels.com. It is a real pleasure to read through your feedback and to learn that you really have enjoyed your vacation here in Estepona. Your unlimited recommendation score is highly appreciated. We hope to have the opportunity of welcoming you back soon to Andalusia, until then, best regards from "Costa del Sol". Gerardo Canivell Front Office Manager

Dear Moheed, Thank you for your recent stay at our hotel and for taking the time to share your experience with us in Expedia. It is a real pleasure to read through your feedback and to learn that you really have enjoyed your vacation here in Estepona. Your unlimited recommendation score is highly appreciated. We hope to have the opportunity of welcoming you back soon to Andalusia, until then, best regards from "Costa del Sol". Gerardo Canivell Front Office Manager

Dear Yan, Thank you for your recent stay at our hotel and for taking the time to share your experience with us in Hotels.com. It is a real pleasure to see your feedback and to learn that you really have enjoyed your vacation here in Estepona.Your unlimited recomendation score is highly appreciated. We hope to have the opportunity of welcoming you back soon to Andalusia, until then, best regards from "Costa del Sol". Gerardo Canivell Front Office Manager

Dear Veronica, We extend our gratitude to you for sharing your experience with us. It is with deep regret that we acknowledge your dissatisfaction during your recent visit.We would like to take the opportunity and apologise for the inconveniences you may have experienced. We took good note as well about your comments. We provide complimentary sunbeds to all our hotel guests, but the Bali beds have an additional cost.Last but not least we have a Haagen-Dazs shop at the hotel but it is an outsource outlet and we do not set the prices, I regret to learn that you find them so expensive. Our main aim is to enhance our guests' experience and your comments help us to improve.We really hope to have the opportunity to welcome you back in the future to show you our truly service.Best regards,Gerardo CanivellFront Office Manager

Dear Chris, Thank you very much for staying with us and for taking the time to share it in Hotels.com. We are happy to read that you had an enjoyable stay with us. Hope to see you again soon. Best wishes from the entire team. Gerardo CanivellFront Office Manager

Dear David, We extend our gratitude to you for sharing your experience with us in Expedia. It is with deep regret that we acknowledge your dissatisfaction during your recent visit due the culinary offer at our property and we are even more disheartened by reading your disappointment with your holiday. As described in our website our restaurants are seasonal and are changing depending the time of the year and the weather conditions, we keep this information updated from the restaurants section. Please accept our apologies for the inconveniences described, as our main aim is to enhance our guest satisfaction further.We really hope to have the opportunity to welcome you back in the future to show you our truly service and extended facilities.Best regards Gerardo CanivellFront Office Manager

Dear Gabriel, Thank you for your recent stay at our hotel and for taking the time to share your experience with us in Hotels.com. It is a real pleasure to read through your feedback and to learn that you have enjoyed your vacation here in Estepona. Your unlimited recommendation score is highly appreciated. We are looking now to have the opportunity of welcoming you back soon to Estepona, until then, best regards from "Costa del Sol". Gerardo Canivell Front Office Manager

Dear Michael,We would like to thank you for sharing your experience. We are delighted to hear that you enjoyed your stay and our exclusive facilities. On the other hand we see that our dining offer did not exceed your expectations. Your feedback is duly noted and we are committed to making the necessary changes to enhance our service.We hope that you will visit us again in the near future.Best regardsBelén ArenasDirector of Rooms

Dear Greg, Thank you for your recent stay at our hotel and for taking the time to share your experience with us in Hotels.com. It is a real pleasure to read through your feedback and to learn that you have enjoyed your vacation here in Estepona. Your unlimited recommendation score is highly appreciated. We are looking now to have the opportunity of welcoming you back soon to Estepona, until then, best regards from "Costa del Sol". Gerardo Canivell Front Office Manager

Dear Susan,We appreciate your kindness in sharing your experience with us. It is very motivating to know that it has been to your satisfaction and that we have met your expectations, since we are dedicated to delivering exceptional service to our valued clients.On behalf of the team, we hope you will visit us in the near future.Best regards,Belén ArenasDirector of Rooms

Dear Jes, Thank you for your recent stay at our hotel and for taking the time to share your experience with us in Hotels.com. It is a real pleasure to read through your feedback and to learn that you have enjoyed your vacation here in Estepona. Your unlimited recommendation score is highly appreciated. We are looking now to have the opportunity of welcoming you back soon to Estepona, until then, best regards from "Costa del Sol". Gerardo Canivell Front Office Manager

Dear Jacqueline, Thank you for your recent stay at our hotel and for taking the time to share your experience with us in Hotels.com. It is a real pleasure to read through your feedback and to learn that you have enjoyed your vacation here in Estepona. Your unlimited recommendation score is highly appreciated. We are looking now to have the opportunity of welcoming you back soon to Estepona, until then, best regards from "Costa del Sol". Gerardo Canivell Front Office Manager

Estimado Álvaro,Gracias por su reciente estadía en nuestro hotel y por tomarse el tiempo para compartir su experiencia con nosotros en Expedia. Es un verdadero placer leer sus comentarios y saber que ha disfrutado de sus vacaciones aquí en Estepona. Su puntuación de recomendación ilimitada es muy apreciada.Esperamos tener la oportunidad de darle la bienvenida pronto de nuevo a Estepona, hasta entonces, un cordial saludo desde la "Costa del Sol".Gerardo CanivellJefe de Recepción

Dear Jonathan, Thank you for your recent stay at our hotel and for taking the time to share your experience with us in Hotels.com. It is a real pleasure to read through your feedback and to learn that you have enjoyed your vacation here in Estepona. Your unlimited recommendation score is highly appreciated. We are looking now to have the opportunity of welcoming you back soon to Estepona, until then, best regards from "Costa del Sol". Gerardo Canivell Front Office Manager

Dear Katie, Thank you for your recent stay at our hotel and for taking the time to share your experience with us in Hotels.com. It is a real pleasure to read through your feedback and to learn that you have enjoyed your vacation here in Estepona. I would like to thank you in particular for your warm words regarding our property, facilities and culinary offer. Your unlimited recommendation score is highly appreciated. We are looking now to have the opportunity of welcoming you back soon to Andalusia, until then, best regards from "Costa del Sol". Gerardo Canivell Front Office Manager

Dear Saleh, Thank you for your recent stay at our hotel and for taking the time to share your experience with us in Hotels.com. It is a real pleasure to learn that you have enjoyed your vacation here in Estepona. Your unlimited recommendation score is highly appreciated. We are looking now to have the opportunity of welcoming you back soon to Andalusia, until then, best regards from "Costa del Sol". Gerardo Canivell Front Office Manager

Dear Adalgisa, Thank you for your recent stay at our hotel and for taking the time to share your experience with us in Expedia. It is a real pleasure to read through your feedback and to learn that you have enjoyed your vacation here in Estepona. Your unlimited recommendation score is highly appreciated. We are looking now to have the opportunity of welcoming you back soon to Andalusia, until then, best regards from "Costa del Sol". Gerardo Canivell Front Office Manager

Dear Talal, Thank you very much for taking time to share your valuable opinion about your recent stay at the Kempinski Hotel Bahia Estepona in hotels.com. It is a great pleasure to know that you have enjoyed your stay with us as our guests satisfaction is our most important goal. We hope to have the opportunity of welcoming you back to Kempinski Hotel Bahia Estepona in the near future, until then, best regards from the Costa del Sol. Gerardo Canivell Front office Manager

Dear Catherine, We are happy to read that you had a fantastic time with us. Hope to see you again soon. Best Regards Lars Pursche, General manager

Dear john, Thank you very much for staying with us.We are happy to read that you had an enjoyable stay with us. Hope to see you again soon. Best wishes from the entire team. Lars Pursche, General Manager

Dear Glenda, Thank you for your response to our survey regarding your stay with us at Kempinski Hotel Bahía, and for taking your valuable time to share your experience with us in Expedia.We do notice your positive comments when it comes from our location and the views to the sea of our rooms, thank you very much. Unfortunately, we notice that your stay did not go as anticipated and it appears that we did not manage to meet your expectations in many regards. At first, we would like to seize the opportunity to apologise for any inconveniences you may have experienced. It is with regret to read about the things that disappointed you during your stay, in special when it comes from the variety of our diner restaurant but also concerning the air conditioning system in our hotel that on this time of the year is set in heating only. Certainly I will share your comments with Adrian our Executive Chef and with Steven our F&B Manager to enhance our vegetarians options in our menus. It goes without saying that it would be excellent to only get positive feedback, yet, it is anyconstructive feedback that gives us a chance to identify any areas of weakness and enable us to work on them, now is our time to not miss this oportunity. Our utmost priority to work on enhancing the guest experience further. Once again, we wish to extend our utmost apologies for the shortcomings in your guest experience, it is with regret not having been able to impress you more with our extended services. Yet, we still hope to be given the chance of welcoming you back to our hotel once again in the future in order to show you our sincere hospitality, for now, I remain at your disposal for any further queries or comments you may have. With kind regards, Gerardo Canivell Front Office Manager

Dear Mr. Jaromir,Thank you for your recent stay at Kempinski Hotel Bahía and for taking your valuable time to give us your feedback in Hotels.comWe are pleased to read through your feedback and to see your positive rating. It is great to learn that you have enjoyed your stay with us.However, we notice that we could not fully meet your expectations when it comes from our restaurants offer. We would like to apologise in case of any inconvenience experienced and would be interested to hear what you might have missed or we could have done to make your stay with us more comfortable. We dont want to take a lot of your time on this.We are already looking forward to welcoming you back to Andalusia. Sunny regards from the Costa del Sol,Gerardo CanivellFront Office Manager

Dear Amirali, I would like to thank you for choosing Kempinski Hotel Bahia, and for taking your valuable time to share your excellent experience with us on ebookers. We sincerely hope to welcome you back soon to Kempinski Hotel Bahia, until then sunny regards from Estepona. Gerardo Canivell Front Office Manager

Dear Dr. Marko, Thank you very much for your recent stay at our hotel and your wonderful review. We are happy to read how much you enjoyed your time with us, from your Bahía suite views and design to our breakfast buffet and especially appreciate your comments about our Baltazar Restaurant atmosphere and the friendliness of our dedicated staff and in special Alexandra, I will make sure to pass her your special mention. It would give us great pleasure to welcoming you back again in the near future. Until then we remain with sunny regards from the Costa del Sol, Gerardo CanivellFront Office Manager

Dear Dom, Thank you very much for choosing the Kempinski Hotel Bahia for your recent stay on the Costa del Sol. We appreciate your review and it is wonderful to hear that you enjoyed your stay with us. We hope to have the pleasure of welcoming you back to Kempinski Bahia in the near future. Sincerely, Gerardo Canivell Front Office Manager

Dear Thimothy, I would like to thank you for choosing Kempinski Hotel Bahia, and for taking your valuable time to share your experience with us on Expedia. I would like to thank you in special for your kind words regarding our culinary options and our staff. On the other hand I would like to thank you for your proactive comments regarding the bathroom refresh as it help us to improve. We sincerely hope to welcome you back soon to Kempinski Hotel Bahia to enjoy another relaxed holiday. Best regards, Gerardo Canivell Front Office Manager

Estimado Jeronimo, Muchas gracias por haber elegido el Kempinski Hotel Bahía Estepona durante su última visita a la Costa del Sol y por tomarse su valioso tiempo para compartir su experiencia con nosotros en Hotels.com. Es un placer saber que disfrutó de su visita. En cuanto a los precios del hotel, agosto es nuestra temporada mas alta por lo que los precios suben en función e la demanda. Esperamos que tenga la oportunidad de visitarnos nuevamente pronto para disfrutar de nuestro hotel. Saludos cordiales, Gerardo Canivell Jefe de Recepción

Dear Iain, I would like to thank you for choosing Kempinski Hotel Bahia, and for taking your valuable time to share your experience with us on Expedia. I would like to thank you in special for your kind words regarding our staff. On the other hand I would like to thank you for your proactive comments regarding the AC in the lobby and corridors as it help us to improve. We appreciate your comment regarding the beach in front of the hotel but I am afraid that all the cost line is belonging and protected by the goverment so we are not allowed to modify or improve the beach. We sincerely hope to welcome you back soon to Kempinski Hotel Bahia to enjoy another relaxed holiday. Best regards, Gerardo Canivell Front Office Manager

Dear Ivan, I would like to thank you for choosing Kempinski Hotel Bahia, and for taking your valuable time to share your experience with us on Expedia. I would like to thank you in special for your proactive comments which help us to improve. We sincerely hope to welcome you back soon to Kempinski Hotel Bahia. Best regards, Lars Pursche General Manager

Dear Anders, I would like to thank you for choosing Kempinski Hotel Bahia, and for taking your valuable time to share your experience with us on Expedia. We sincerely hope to welcome you back soon to Kempinski Hotel Bahia. Best regards, Lars Pursche General Manager

Dear Lane, Thank you very much for having chosen Kempinski Hotel Bahia Estepona during your last visit to Costa del Sol and for taking your valuable time to share your experience with us on Hteles.com even this time we could not satisfy your expectations. I would like to thank you for your proactive comments which help us to improve and please acept my apologize for all the inconveniences experienced. We really hope you will have the opportunity to visit us again soon to show you our truely hospitality. Kind regards, Lars Pursche General Manager

Dear Daniella, I would like to thank you for choosing Kempinski Hotel Bahia, and for taking your valuable time to share your experience with us on Hotels.com. We are very happy to know that you enjoyed our hotel. We sincerely hope to welcome you back soon to Kempinski Hotel Bahia. Best regards, Axel Bethke General Manager

Dear Guest, I would like to thank you for choosing Kempinski Hotel Bahia, and for taking your valuable time to share your experience with us on Expedia. We are very happy to know that you enjoyed our hotel. We sincerely hope to welcome you back soon to Kempinski Hotel Bahia. Best regards, Axel Bethke General Manager

Dear Peter, I would like to thank you for choosing Kempinski Hotel Bahia, and for taking your valuable time to share your experience with us on Expedia. We are very happy to know that you enjoyed our hotel. I would like to thank you in special for your kind words regarding our front desk staff and Estelle in particular, please rest assured that we will pass them your comments. We sincerely hope to welcome you back soon to Kempinski Hotel Bahia. Best regards, Axel Bethke General Manager

Dear Guest, Thank you very much for having chosen Kempinski Hotel Bahia Estepona during your last visit to Costa del Sol and for taking your valuable time to share your experience with us in hotels.com even this time we could not satisfy your expectations. I would like to thank you in special for your kind words regarding our staff, please rest assured that we will pass them your comments. On the other hand I would like to thank you for your proactive comments which help us to improve. We do apologise for the issues you experienced during your stay. We hope you will have the opportunity to visit us again to show you our truely hospitality. Best regards Axel Bethke General Manager

Dear Kimmo, I would like to thank you for choosing Kempinski Hotel Bahia, and for taking your valuable time to share your experience with us on Hotels.com. We are very happy to know that you enjoyed our hotel. We sincerely hope to welcome you back soon to Kempinski Hotel Bahia. Best regards, Axel Bethke General Manager

Dear Steen, I would like to thank you for choosing Kempinski Hotel Bahia, and for taking your valuable time to share your experience with us on Hotels.com. We are very happy to know that you enjoyed our hotel. We sincerely hope to welcome you back soon to Kempinski Hotel Bahia. Best regards, Axel Bethke General Manager

Dear Joseph, I would like to thank you for choosing Kempinski Hotel Bahia, and for taking your valuable time to share your experience with us on Hotels.com. We are very happy to know that you enjoyed our hotel. We sincerely hope to welcome you back soon to Kempinski Hotel Bahia. Best regards, Axel Bethke General Manager