4/10 (不満)
宿泊されたお客様
2023 年 11 月 2 日
Misrepresented, not the luxury estate it wants to be
Unfortunately, the property did not live up to our expectations based on the description in the listing.
Listing says, “Elegant country living”: The furniture was shabby, beds uncomfortable and air conditioning inadequate. The kitech was grungy and ant-ridden, and feral cats would sneak in at night and rummage through the trash. Four coffee machines, three were broken and the fourth barely worked. Main fridge had no handle and dripped water all over the floor, creating a messy, dangerous situation.
Listing says, “Easily accessible”: This is simply not true. The road approaching the estate is extremely challenging with steep inclines on an uneven and unstable rocky, gravelly surface. Without 4WD vehicles, we found the only way to ensure getting up the hill was at speeds that did not feel safe given the rockiness and pitted surface of the road, or the narrowness of the road, with sheer drops to a gorge below at several points. Our elderly guests felt very unsafe on this road and this limited their desire to leave the estate once arrived.
Listing says, ”Our professional staff”: We tried to address some of the above concerns with the groundskeeper, but he was unable to help. The property owner is dismissive of our concerns and suggested the problem was us, that we don't understand a property like this.
All in all, not worth the price.
宿泊されたお客様
2023 年 7 月に 7 泊滞在