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エングルハート インの口コミ

2 out of 5
エングルハート イン
334416 Highway 11 North, Englehart, ON

口コミ

6.4
評価 10 - 143 件の口コミ中 32 件が非常に良い" "
評価 8 - 143 件の口コミ中 35 件が良い" "
評価 6 - 143 件の口コミ中 34 件が普通" "
評価 4 - 143 件の口コミ中 6 件が不満" "
評価 2 - 143 件の口コミ中 36 件が非常に不満" "

6.6/10

清潔度

7.4/10

スタッフとサービス

4.6/10

設備とサービス

5.8/10

施設のコンディションと設備

5.8/10

環境への配慮

口コミ

2/10 (非常に不満)

David

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was discusting. There were ants in the room and my wife got bit. Took like 5 minutes to get hot water. The smoke alarm was hanging open with no battery. The staff were incompetent and not helpful.
2024 年 5 月に 3 泊滞在

4/10 (不満)

steve

良かった点 : 施設のコンディションと設備
気になった点 : 清潔度、スタッフとサービス
Very poor cleaning of the bathroom. Fresh towels and linens but couldn't take a shower as it has soap left on the porcelain tub
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Jeremy

良かった点 : 清潔度、スタッフとサービス、客室の快適度
All of the staff was amazing, extremely welcoming and accommodating always willing to make sure you have what you need and are comfortable.
2023 年 12 月に 2 泊滞在

8/10 (良い)

Linda

良かった点 : 清潔度、スタッフとサービス
2023 年 8 月に 2 泊滞在

2/10 (非常に不満)

Jonathan

グループ旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The town and the area around the town is very scenic and nice, hotel was terrible, though. I will never go back there again, The hot and cold was plumbed in backwards on the shower, There was mystery stains everywhere, The lawn was not cut or kept up and garbage all around the door entering the hotel room, And there is also some kind of weird funk smells. In the day time the staff was airing out mattresses outside the hotel.
2023 年 8 月に 2 泊滞在

2/10 (非常に不満)

Catherine

2023 年 8 月に 4 泊滞在

2/10 (非常に不満)

Carol

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Dirty, run down, smells, rusty sink
2023 年 8 月に 4 泊滞在

8/10 (良い)

Dariusz

良かった点 : 清潔度、スタッフとサービス
2023 年 7 月に 2 泊滞在

8/10 (良い)

Kenneth、Bowmanville

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I have stayed at this property several times in recent years and had concerns on each occasion. During my recent two day I was very satisfied with my room and service at the front desk. Our beds were clean and very comfortable and all the appliances worked perfectly. I will stay again in the future. At 7:50 a.m. I tried to get into the main office to check out and drop off my key, however, the door was locked. I would suggest the front desk should be open at that time.
2023 年 7 月に 2 泊滞在

6/10 (普通)

Pierre

出張
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Bathroom had mold on the baseboard
2023 年 6 月に 3 泊滞在

2/10 (非常に不満)

Deborah

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
NothingcI have pictures to show how dirty it was cannot take pictures of the awful Smell! Theres a mobile Tatoo bus at the rooms entrance!?
2023 年 6 月に 1 泊滞在
Managementからの返信 (投稿日 : 2023 年 6 月 16 日)
Dear GuestSorry, you mistakenly booked your room, and you want refund, my manager double checks the room before you check-in everything was perfect. You came back in 5 minutes, and you want to check out and you will complain to Expedia for a refund. This is unfair, you not even use anything in the room how come it become dirty or uncleaned.Kind regards,

6/10 (普通)

Barbara

家族旅行
良かった点 : スタッフとサービス
The only thing was it was very dated rooms the shower was not working and neither was the thermostat but they did provide a heater wich was very nice resteraunt breakfast was good
2023 年 5 月に 4 泊滞在
Managementからの返信 (投稿日 : 2023 年 6 月 16 日)
Dear Guest Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. We will use the feedback to make us better and look forward to welcoming you to our motel in the future.Thank you.

2/10 (非常に不満)

Christopher

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Not for faint of heart
Fallen down and beaten up
2023 年 5 月に 2 泊滞在
Managementからの返信 (投稿日 : 2023 年 6 月 16 日)
Dear GuestSorry, we cannot accept your response. You booked the room for 1 night but you came the next day, and you want refund its doesn’t work like this.so please don’t give the false complained.

2/10 (非常に不満)

Wes

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Run away. Or keep driving! Do not stop here.
I was driving a moving truck and trailer across country and stopped here for a night. My first experience was getting stuck in the mud that they call a parking lot. One other customer told me he was stuck earlier in the day, but managed to get himself out with four wheel drive. When I told the hotel owner that I was stuck, he offered me half a bag of salt and said that’s how they got out the moving truck that was stuck last week. He said he didn’t have a phone number for a tow truck, and walked away leaving me stuck in the middle of the lot. Thanks a lot. Great customer service. The room: the bathtub and sink were pretty rusty and the whole room was very outdated. Half the night, I heard kids running and yelling in the hallway. I was also woken up several times by yelling and arguing somewhere around. Like others have said the owner seemed to be pushing me to visit the restaurant and cared more about it than the motel. Having seen my room, I wouldn’t dare eat in the restaurant. I contacted a local garage in the morning, got a tow and left. If customers are getting stuck in areas of your parking lot wouldn’t you rope that area off? Or put up some pylons?
2023 年 4 月に 1 泊滞在
Managementからの返信 (投稿日 : 2023 年 6 月 16 日)
Dear GuestThank you for sharing your feedback. We’re so sorry your experience didn’t match your expectations. However, my manager told you not to park at that side, but you didn’t understand. We tried our best to help you, but it doesn’t work the way your park your truck. we are new for this place, so that we don’t have many contacts. It was an uncommon instance, and we’ll do better in the future.Kind regards,Management

10/10 (非常に良い)

Ranjith

2023 年 4 月に 1 泊滞在

2/10 (非常に不満)

Michael

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Englehart Inn/Hotel
The hotel is very dated. It smells, it is an old, tired motel. We walked into the room and it was like a sauna, the heat didn't shut off. I was ready to faint so we asked the front desk manager to give us our money back and we weren't going to stay. They wouldn't so we have to contact hotels.ca. don't stay there!
2023 年 4 月に 1 泊滞在

8/10 (良い)

Melanie

ペット同伴の旅行, 小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
2023 年 3 月に 1 泊滞在

2/10 (非常に不満)

Mark

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The property is or should be below Expedia minimum standards. I dealt with unfair business practices accompanied by a substandard facility, staff and cleanliness. I wouldn’t stay again at half the price.
2023 年 3 月に 1 泊滞在

10/10 (非常に良い)

Donna

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Might be dated but clean comfortable and friendly! Great choice for budget
2023 年 2 月に 3 泊滞在

2/10 (非常に不満)

Kimmie

2023 年 2 月に 1 泊滞在

6/10 (普通)

John

出張
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Just OK
The owners have owned the place about 6 months and seem more concerned with the rest. & bar morer than the rooms . They were "reluctantly" helpful when I needed a plug for the vehicle block heater ( Temp. -32 C ) in order to start my diesel next morning .None of the exterior plugs on the building worked. Room was clean and warm but a coffee maker would be nice . Friendly nice people but need some business training ?? and some upkeep.
2023 年 2 月に 1 泊滞在

8/10 (良い)

Nina

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Would have been nice to have a coffee maker in the room. Other than that, room was ok, it was quiet.
2023 年 1 月に 1 泊滞在

6/10 (普通)

joanna

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
The room was clean and quiet but very run-down with a super uncomfortable bed.
2022 年 12 月に 1 泊滞在
Sen からの返信 (投稿日 : 2022 年 12 月 13 日)
You were two adults and one kid sleeping in one queen bed . It cannot get comfortable . We did not even charge extra for putting three people in one queen room .

2/10 (非常に不満)

Rick

出張
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The restaurant (the one in their picture) was closed on a Tuesday night, despite what was advertised. I had to drive 5 minutes up the road to a subway for the nights meal. So not what I was looking for. The bedding was soiled, the rooms were shabby with trim falling off, carpet curling, marks on the paint. The mattresses were of the lowest quality and collapsed when you sat on them.
2022 年 12 月に 2 泊滞在
senからの返信 (投稿日 : 2022 年 12 月 13 日)
The room was changed after the customer complained about the earlier room . The customer did not complain about the new room . We never post online that our restaurant is open 7 days open on our website .

2/10 (非常に不満)

Edith

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Pictures on Expedia are very misleading. Ratings are horribly inflated! We had been travelling since 4:30 A:M, and arrived at 9:30 P:M in pouring rain. The attendant at check in and his buddy hanging out in the lobby were friendly enough, nice little convenience store. But that’s about where it ended! Others have mentioned feeling uneasy about parking their vehicle, the long creaky hallways, noisy rooms etc. well it’s all true. I worried about our truck all night not being able to see it at all. We were travelling across Canada and absolutely could not have anything happen to it. When we entered out “King room” (we splurged) to be hit in the face with stale cigarette smell lingering in the room. As I made a couple trips to the truck to collect our things, I got completely soaked. The room was freezing cold, like chill to the bone cold. We tried to turn the register up but it was already to the max heat setting. To no avail as the boilers were obviously not turned on yet! I thought a hot shower would help, after 10 minutes of the hot tap on full blast the water did not even make it to Luke warm! We huddled together under 3 blankets and after a few hours of rest, we gave up and were headed down the road before 6:30 A:M. The hot coffee and egg McMuffins at North Bay 2 hours later were amazing! (Another discrepancy by the way, it is not 37 miles to North Bay from the Englehart Inn) perhaps this should be corrected?
2022 年 10 月に 1 泊滞在

6/10 (普通)

Gilles

2022 年 10 月に 1 泊滞在

2/10 (非常に不満)

Gilles

2022 年 9 月に 1 泊滞在

8/10 (良い)

Tammy

出張
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Retro hotel
Great customer service
2022 年 9 月に 2 泊滞在

10/10 (非常に良い)

Reg

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very satisfied. Would recommend others to stay with you.
2022 年 8 月に 4 泊滞在

6/10 (普通)

Karl

2022 年 8 月に 1 泊滞在

8/10 (良い)

SIMON

良かった点 : スタッフとサービス、客室の快適度
2022 年 7 月に 3 泊滞在

4/10 (不満)

Tamara

気になった点 : 清潔度、設備とサービス
My trip was planned knowing that I would be arriving late, so the fact that there was a restaurant on site was going to be a huge plus as I know things often shut down early in small towns. When I arrived I found that the restaurant was closed, hadn’t been open and wouldn’t be opening for some time. So I was going to have to go without. The room smelled like baby bodily fluids, spit up, dirty diapers, etc. No ice machine, no conveniences at all, not even a coffee maker!! And I’m pretty sure that the complimentary shampoos were leftovers from previous peoples’ stay -some were half empty while others were full to bulging!!? How could this be I wondered ! The parking lot was sandy gravel which in the rain made a mucky mess! I was looking forward to visiting my mother’s birthplace… this motel cheapened the experience for sure. For the price one would expect at least a decently maintained facility not something so clearly neglected.
2022 年 7 月に 2 泊滞在

10/10 (非常に良い)

Keenen

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice little place
2022 年 7 月に 1 泊滞在

2/10 (非常に不満)

Michel

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Ugly, dirty, bad smell
2022 年 7 月に 1 泊滞在

10/10 (非常に良い)

Adam

ペット同伴の旅行, 家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Facility is a bit older and shows a bit of its age. Rooms were clean and comfortable. Staff were exceptional and helpful. Food at the restaurant was well priced and was delicious.
2022 年 6 月に 3 泊滞在

2/10 (非常に不満)

Ken

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
C’est mal propre, vieux et désuet. Sa pue dans les chambres et il y avais présence de moisissures
2022 年 5 月に 3 泊滞在

10/10 (非常に良い)

Raymond

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Would happily stay there again.
2022 年 4 月に 1 泊滞在

8/10 (良い)

Rob

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Close to snowmobile trails. Friendly owner.
2022 年 2 月に 6 泊滞在

8/10 (良い)

Joshua

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
It was good
2022 年 1 月に 3 泊滞在

8/10 (良い)

Christopher

出張
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Great value and convenient
Very convenient for work. Lots of trades very polite people Tons of potential. Looking forward to our next work trip
2021 年 10 月に 5 泊滞在

2/10 (非常に不満)

Graham、Aldergrove

気になった点 : 設備とサービス、施設のコンディションと設備
This hotel should be condemned.
2021 年 9 月に 1 泊滞在

6/10 (普通)

Patricia

良かった点 : スタッフとサービス、施設のコンディションと設備
We asked for listings in New Liskeard and ended up booking this. It was NOT New Liskeard so we had to cancel, because we needed to be in New Liskeard. We are out the money because it was non refundable. Not happy and would appreciate a reply to this note. Thank you.
2021 年 9 月に 1 泊滞在
Param Judge からの返信 (投稿日 : 2021 年 9 月 22 日)
Hi Patricia, you booked the room last minute booking options. That's why we weren't able to cancel it. You need to contact the booking site. Thanks.

6/10 (普通)

Eric

カップルで旅行
気になった点 : スタッフとサービス
I lived in Englehart for 8 years, so I knew what to expect. Nothing fancy. Was disappointed though as I had booked a king bed for my wife & I at an extra cost only to be told after I checked in and went to the room to see it was not a king bed, that they only have 1 room with a king bed and the lock was not working on it. Was not told of this when I was checking in and was not offered a rebate for the extra I paid for a king bed.
2021 年 9 月に 1 泊滞在
Param Judge からの返信 (投稿日 : 2021 年 9 月 22 日)
Hi Eric, Let me take a look into it but our room locks are absolutely fine if you try to check them from inside it seems like unlocked. Sorry for your inconvenience.

10/10 (非常に良い)

Steve

2021 年 8 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

グループ旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
It was just a room with a bed. Semi comfortable. No onsite restaurant as advertised. Felt safe with OPP right across the road. It was very quiet for sleeping.
2021 年 8 月に 1 泊滞在
Param Judgeからの返信 (投稿日 : 2021 年 8 月 29 日)
Thanks for your feedback. We are working on these issues.

2/10 (非常に不満)

JOHN

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very bad in so many ways
2021 年 8 月に 1 泊滞在
Param Judgeからの返信 (投稿日 : 2021 年 8 月 29 日)
Thanks for your feedback.

10/10 (非常に良い)

宿泊されたお客様

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Convenient, staff very friendly and welcoming. Very economical.
2021 年 8 月に 1 泊滞在
Param Judgeからの返信 (投稿日 : 2021 年 8 月 29 日)
Thanks for your feedback

2/10 (非常に不満)

宿泊されたお客様

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I came home with multiple bites so I'm assuming they have bed bugs as I wasn't outside to have been bitten by mosquitoes.
2021 年 8 月に 1 泊滞在
Param Judgeからの返信 (投稿日 : 2021 年 8 月 29 日)
Thanks for your feedback. You are the first one who complaint this. We will checking on this issue.

10/10 (非常に良い)

Dalibor

良かった点 : スタッフとサービス
2021 年 7 月に 1 泊滞在
Param Judgeからの返信 (投稿日 : 2021 年 7 月 25 日)
Thanks Dalibor.

4/10 (不満)

宿泊されたお客様

2021 年 7 月に 3 泊滞在
Param Judgeからの返信 (投稿日 : 2021 年 8 月 29 日)
Thank you.