4/10 (不満)
Nick S.
2025 年 7 月 23 日
First, let me say the location of Carol’s Cottage is fantastic. Easy walk to the beach and just behind the heart of Empire. That is where the good news ends for this review. We were notified 4 days before our trip that power would be out one night. Next, the internet/cable was out the entire time we were there. Vacasa had no clue despite the cable laying in the street and on the curb, I notified them. But the final straw was mice in the house. I noticed one crawling across the kitchen floor into the living room as I was having early morning coffee. I hoped that would be the last time, and my family wouldn’t have to know about it. But by the end of the trip, everyone had an encounter with the mice, and there were even droppings on the towel where I let “clean” dishes dry. Not to mention all of the droppings we discovered in the cupboards. When I told Vacasa about all three issues we had, they apologized, but that was it. I explained that I didn’t feel we received the house we paid for, and asked for some money back…. I am still awaiting “local management” to get back to me.


Nick S.
2025 年 7 月に 3 泊滞在