Our family (6 adults and 2 kids) had a good time and Ed was very responsive. The location and view are INCREDIBLE and the price was great for being right on the beach. Cloud Nine also has the advantage that since it is a couple miles away from the busiest parts of Emerald Isle, the beach was never crowded. There were a couple of things that could have been better. First, some of the cooking utensils and baking dishes were kind of dirty when we arrived and needed cleaning before use, which was kind of annoying. The plates and silverware were fine though. Second, the gas grill wasn't usable in our opinion. Grills inevitably get rusty after some use, especially being close to the ocean, so that didn't bother us, but this one had mold growing in it and one leg was completely disconnected so it didn't feel stable enough to use safely. We adapted easily enough but a gas grill had been one of our criteria when selecting a property to rent so the state of the grill was disappointing. If it weren't for those 2 issues, I would have given it a 5 star rating.