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モーテル 6 エルムスフォード ニューヨーク - ホワイト プレインズの口コミ

2 out of 5
モーテル 6 エルムスフォード ニューヨーク - ホワイト プレインズ
19 W Main St, Elmsford, NY, Elmsford, NY

口コミ

6.6
評価 10 - 562 件の口コミ中 148 件が非常に良い" "
評価 8 - 562 件の口コミ中 131 件が良い" "
評価 6 - 562 件の口コミ中 88 件が普通" "
評価 4 - 562 件の口コミ中 78 件が不満" "
評価 2 - 562 件の口コミ中 117 件が非常に不満" "

6.8/10

清潔度

7.2/10

スタッフとサービス

5.8/10

設備とサービス

6.2/10

施設のコンディションと設備

6.2/10

環境への配慮

口コミ

8/10 (良い)

Hollye

家族旅行
It’s an older motel. The lighting is dim but the beds are comfy. The bathroom needs a bit of repair and housecleaning attention.
2024 年 5 月に 1 泊滞在
Mandy Wからの返信 (投稿日 : 2024 年 5 月 26 日)
Thank you for taking the time to leave us such a good review. We are so grateful, and we are glad you enjoyed your stay with us. Thanks again.

4/10 (不満)

Jorge

良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Very low cost but without any service
2024 年 5 月に 3 泊滞在
Mandy Wからの返信 (投稿日 : 2024 年 5 月 26 日)
We’re sorry you had a bad experience. We take your input seriously and apologize for the inconvenience. Thanks again and we hope that you have a wonderful day.

10/10 (非常に良い)

Gisel

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was good
2024 年 4 月に 1 泊滞在
Mandy Wからの返信 (投稿日 : 2024 年 5 月 25 日)
Thank you for taking the time to leave us such an awesome review. We are so grateful, and we are glad you enjoyed your stay with us. Thanks, again.

10/10 (非常に良い)

Charles

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The Cozy studio is just that. It’s a clean Cozy getaway. Everything you need is there for you. Comes equipped with everything you’ll need inside. As far as the location and surrounding area. It’s centrally located between White Plains and Yonkers. White plains has phenomenal restaurants, and bars minutes away. Yonkers is located west on Central Avenue. Plenty of shopping movie theaters and restaurants. You have the Yonkers Raceway and the Empire casino within 15 minutes. There’s also an area called Ridge Hill. It has shopping restaurants and things to do. Heading east into White Plains. White Plains is beautiful, plenty of shopping and restaurants. They have a place called the city center which has movie theaters. Then about 15 to 20 minutes away is Rye Playland. They are known for one of the oldest wooden roller coasters in the country. a part of the movie big was film there and Mariah Carey’s video fantasy. They have a beach located right next to it called Rye Beach, which is located on the Long Island Sound. The Bronx zoo and the New York botanical Gardens is within 20 minutes from the cozy studio. The cozy studio has a keypad to let you in and out. Parking is easy they have a garage. You can park in front of the garage with no hassle. in the morning, you can walk to Central Ave and grab a cup of coffee and a bite to eat before you start your day. My wife and I were very pleased with this place. The owner is very pleasant and accommodating.
2024 年 5 月に 1 泊滞在
Mandy Wからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for taking the time to leave us such a wonderful review. We are so grateful, and we are glad you enjoyed your stay with us. Thanks, Again.

8/10 (良い)

destiny

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
everything was perfect
2024 年 5 月に 3 泊滞在
Mandy Wからの返信 (投稿日 : 2024 年 5 月 9 日)
We are glad you enjoyed your stay with us. We really appreciate you for taking the time to leave us a great review.

6/10 (普通)

Luis

E
2024 年 5 月に 1 泊滞在
Mandy Wからの返信 (投稿日 : 2024 年 5 月 6 日)
Thanks for taking the time to review your recent stay with us. Sorry for any inconvenience you might have experienced. We really appreciate you feed back.

10/10 (非常に良い)

Kathleen

2024 年 4 月に 4 泊滞在
Mandy Wからの返信 (投稿日 : 2024 年 5 月 9 日)
Thank you for taking the time to leave us a wonderful review. We are glad you enjoyed your stay with us.

8/10 (良い)

Damaris

2024 年 4 月に 1 泊滞在
Mandy Wからの返信 (投稿日 : 2024 年 5 月 9 日)
Thank you for taking the time to leave us a good review. We really appreciate you choosing to stay with us.

8/10 (良い)

antonio

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Mandy Wからの返信 (投稿日 : 2024 年 4 月 17 日)
Thank you so much Antonio for the great review!!!!

2/10 (非常に不満)

Denise

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
This place needs an instant upgrade. Too much money for a room with no microwave, no iron or ironing board, and no refrigerator. Please go back to the Elmsford Motel much better than this Motel 6 and the pricing was awesome and the rooms were clean and equipped. Motel 6 has an awesome staff and they deserve to work in better conditions.
2024 年 4 月に 3 泊滞在
Mandy Wからの返信 (投稿日 : 2024 年 4 月 16 日)
Hi, Denise Thank you for your feedback. We apologize for any inconvenience you experienced during your stay. We strive to provide accurate information to our guests prior to their arrival, and our website clearly states that refrigerators, microwaves, and certain amenities are not available in our rooms. We regret if this was not communicated effectively during your check-in process. We appreciate your understanding and hope you will consider staying with us again in the future.

10/10 (非常に良い)

Rebecca

2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Denisha

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
They were respectful for my husband's health condition.
2024 年 4 月に 1 泊滞在
Mandy Wからの返信 (投稿日 : 2024 年 4 月 14 日)
Hi Denisha, Thank you for the Amazing rating!!!#Team6 I'm so happy that you enjoyed your stay with us and that we were able to accommodate you and your husband's needs.

8/10 (良い)

Miss

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Mandy Wからの返信 (投稿日 : 2024 年 4 月 14 日)
Hi Miss, Thank you for the wonderful rating!!!#Team6

10/10 (非常に良い)

Quanisha

2024 年 4 月に 4 泊滞在
Mandy Wからの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you so much for the perfect review!!!

4/10 (不満)

JoAnn

気になった点 : 施設のコンディションと設備
The property was very run down with questionable guests.
2024 年 4 月に 1 泊滞在
Mandy Wからの返信 (投稿日 : 2024 年 4 月 14 日)
Hi JoAnn Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you might have experienced as a guest. If you choose to book with us again I promise you we will do our very best to improve your experience.

8/10 (良い)

Rogelio

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 4 月 12 日)
Hi Rogelio,Thank you for positively rating your stay!Lilith#Team6

6/10 (普通)

JASON、MASTIC

良かった点 : スタッフとサービス
Avg spot for a quick night. Amanda the desk person was great
2024 年 3 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 4 月 11 日)
Hi Traveler,Thanks for your review, we really appreciate the support. Maz K.#Team6

4/10 (不満)

Douglas

出張
The heat didn’t work. I froze! The toilet ran continuously.
2024 年 3 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 4 月 11 日)
Hi Douglas,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 (不満)

Carmen

気になった点 : 清潔度、施設のコンディションと設備
It was weird. The hotel and the room felt grimy. The room was clean enough...the bed and bathroom were passable..but the floors weren't swept properly. Heard a woman screaming and crying in the room upstairs.
2024 年 3 月に 1 泊滞在
Nancy Y.からの返信 (投稿日 : 2024 年 4 月 3 日)
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

2/10 (非常に不満)

Vaidy

出張
気になった点 : 清潔度、施設のコンディションと設備
Stay away, stayed for just one night and they called me early in the morning asking me to move rooms as they had it booked for someone else when I had a few more hours to checkout.
2024 年 3 月に 1 泊滞在
Nancy Y.からの返信 (投稿日 : 2024 年 4 月 3 日)
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 (非常に良い)

Hugo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 3 月 21 日)
Hi Hugo,Thank you for the amazing rating!! Maz K.#Team6

10/10 (非常に良い)

Ashley

2024 年 3 月に 2 泊滞在
Mandy Wからの返信 (投稿日 : 2024 年 4 月 14 日)
Hi Ashley, Thank you for the perfect rating!!!#Team6

4/10 (不満)

Carlos

気になった点 : スタッフとサービス、施設のコンディションと設備
Shower was not working properly and there was not hot water for a while. Noisy trucks parked in front of my room and made so much noise early morning .
2024 年 2 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 3 月 12 日)
Hi CarlosWe appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith#Team6

10/10 (非常に良い)

Zoe Valentina

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 3 月 14 日)
Hi Zoe,Thank you for the perfect rating!Lilith#Team6

8/10 (良い)

Angel

気になった点 : 清潔度、施設のコンディションと設備
?
2024 年 2 月に 1 泊滞在
Nancy Y.からの返信 (投稿日 : 2024 年 3 月 6 日)
Thank you for positively rating your stay!!Nancy Y.#Team6

2/10 (非常に不満)

Sherry Lakhan

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Disappointed
The best was uncomfortable, the blanket had burn holes all over it. This must have been the oldest most uncomfortable room in the place. I am familiar with the building and know that it has had renovations but this room must not have had any work done in years :-(
2024 年 2 月に 1 泊滞在
Nancy Y.からの返信 (投稿日 : 2024 年 3 月 6 日)
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

2/10 (非常に不満)

Edward

出張, 家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
No microwave refrigerator
2024 年 2 月に 1 泊滞在
Nancy Y.からの返信 (投稿日 : 2024 年 3 月 6 日)
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 (普通)

Francisco

出張
良かった点 : 客室の快適度
Overnight
I needed to stay overnight to be close to a meeting the following day. Check in was quick and easy. However I found it ironic that I paid for a non smoking room and on the comforter was clearly a cigarette burn . It would have been nice to have had a fridge , but it was only overnight. The bed was comfortable and the room was clean .
2024 年 2 月に 1 泊滞在
Nancy Y.からの返信 (投稿日 : 2024 年 3 月 6 日)
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

10/10 (非常に良い)

Sherry Lakhan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice
I wish the checkin could be much faster especially when booked online. There were only two flat pillows, at least four pillow if they are going to be flat.
2024 年 2 月に 1 泊滞在
Nancy Y.からの返信 (投稿日 : 2024 年 3 月 6 日)
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 (良い)

Musab

2024 年 2 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 3 月 8 日)
Hi Musab, Thank you for positively rating your stay!Natalie #Team6

8/10 (良い)

Joseph

良かった点 : 清潔度、スタッフとサービス
No cable working and flooring needs work. Toilet seat needs replacement
2024 年 2 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 2 月 28 日)
Hi JosephThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

10/10 (非常に良い)

Radica

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 2 月 21 日)
Hi Radica,Thank you for the perfect rating!! Maz K.#Team6

2/10 (非常に不満)

Sergio

Bad experience
Very disappointed. The door lock was loose, I locked it with dead bold and couldn’t unlock it for 6-7 minutes. The blanket and the bed were terrible. The paint outside of the bathroom walls was buckled. The ceiling tiles were in stained ( like water leaks). No phone charger(s). The hearing was not so good. Wanted to take a nap but couldn’t b/c of construction trucks being unloaded in front of my room (#50). The floor tiles were in poor conditions. Thanks
2024 年 1 月に 2 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 2 月 14 日)
Hi Sergio,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 (非常に良い)

Daina

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
es un buen lugar para descansar
2023 年 12 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 2 月 7 日)
Hola Daina,¡Gracias por calificar positivamente su estadía!Lilith#Equipo6

10/10 (非常に良い)

Jasmine

2024 年 1 月に 2 泊滞在
Mandy Wからの返信 (投稿日 : 2024 年 4 月 14 日)
Hi Jasmine,Thank you for the perfect rating!!!#Team6

8/10 (良い)

CHRISTOPHER

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Should have music channel.
2024 年 1 月に 2 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 1 月 30 日)
Hi Traveler,Thank you for positively rating your stay!!Maz K.#Team6

8/10 (良い)

Charles

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在

4/10 (不満)

Takeisha

良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
A night stay is the same for several hotels in the area, was disappointed there was no microwave or refrigerator. I had an event and had to go buy a few bags of ice and put my food in the tub so it didn’t spoil. The room was clean, the shower could use some work, I saw a bug crawl out of the ceiling tops. I wouldn’t stay here again
2023 年 12 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 1 月 30 日)
Hi Takeisha,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 (非常に良い)

Sean

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everything
2024 年 1 月に 1 泊滞在
Nilima Senからの返信 (投稿日 : 2024 年 1 月 20 日)
Thank you for providing us feedback from your recent stay with us. We are glad to hear that your stay was pleasant. We hope to see you in the near future.

4/10 (不満)

Kimberly

気になった点 : 清潔度
2024 年 1 月に 1 泊滞在

8/10 (良い)

Francisco

2024 年 1 月に 2 泊滞在

10/10 (非常に良い)

Zoe Valentina

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
Nilima Senからの返信 (投稿日 : 2024 年 1 月 20 日)
Thank you for providing us feedback from your recent stay with us. We are glad to hear that your stay was pleasant. We hope to see you in the near future.

6/10 (普通)

Behnam

家族旅行
気になった点 : 設備とサービス、施設のコンディションと設備
Good point is the room size and facility to acces your car. However, I got surprised when I found out that the hotel does not have any fridge or microwave inside the room. Maybe it is common in the US but in Canada, even most of the cheapest motels have such facilities. The bed and the upholstery were not in good condition. I could not feel the bed cover even the cussion covers were washed before we arrived. The TV remote would not work and the batteires kept falling l out. Same in the bathroom I could not feel that it was full clean. There was no shampoo in the bathroom.
2023 年 12 月に 3 泊滞在
Nancy Y.からの返信 (投稿日 : 2024 年 1 月 17 日)
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 (非常に良い)

Rebecca

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The place was great and the service
2024 年 1 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 1 月 9 日)
Hi Rebecca,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

2/10 (非常に不満)

Carlos Fabian

2023 年 12 月に 4 泊滞在

10/10 (非常に良い)

Adrian

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Buen atencion
2023 年 12 月に 2 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 1 月 9 日)
Hola Adrian,¡Gracias por la excelente calificación!Lilith#Equipo6

10/10 (非常に良い)

Nathaniel、bronx

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing
2023 年 12 月に 2 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 1 月 9 日)
Hi Nathaniel,Thank you for the perfect rating!Lilith#Team6

10/10 (非常に良い)

Jennifer

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
2023 年 12 月に 3 泊滞在
Nilima Senからの返信 (投稿日 : 2024 年 1 月 20 日)
Thank you for providing us feedback from your recent stay with us. We are glad to hear that your stay was pleasant. We hope to see you in the near future.

2/10 (非常に不満)

Sara

2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Rebecca

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Stay was great and so was the staff
2023 年 12 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 1 月 9 日)
Hi RebeccaWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6