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ティンバーラインロッジの口コミ

3.5 out of 5
ティンバーラインロッジ
39 E Washington St, Ellicottville, NY

口コミ

8.8

非常に良い

評価 10 - 51 件の口コミ中 31 件が非常に良い" "
評価 8 - 51 件の口コミ中 10 件が良い" "
評価 6 - 51 件の口コミ中 8 件が普通" "
評価 4 - 51 件の口コミ中 1 件が不満" "
評価 2 - 51 件の口コミ中 1 件が非常に不満" "

9.0/10

清潔度

8.6/10

スタッフとサービス

8.6/10

設備とサービス

8.4/10

施設のコンディションと設備

9.0/10

環境への配慮

口コミ

6/10 (普通)

HIDEO

家族旅行
気になった点 : スタッフとサービス、施設のコンディションと設備
カジュアルな宿。設備には問題あり。
現地にスタッフが不在で、入室方法がメッセージで届く。それ自体は問題はないが、hotel.comのメッセージは外出先でエラーが出て読むことが出来ず、電話もつながらず、到着時に大変苦労した。また、wifiの電源がたびたび切れて、きちんと設備が維持されているとはいえなかった。
2022 年 8 月に 1 泊滞在

10/10 (非常に良い)

Cody

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay. Will definitely be back again.
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Kristy

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff was very responsive & helpful when needed. Great location. Pictures accurate
2024 年 3 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Everything we were looking for
We found the lodge to be extremely clean, comfortable, and simple to check in and check out. There were ample towels, clean sheets, and plumbing and fixtures worked well. Shower was hot and powerful. Very close to the Holiday Valley resort and easy parking. We plan to book again next year.
2024 年 2 月に 2 泊滞在

8/10 (良い)

Fred

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在

8/10 (良い)

Ronald

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 3 泊滞在

10/10 (非常に良い)

Colin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Meghan

グループ旅行
良かった点 : 清潔度、スタッフとサービス
2024 年 1 月に 2 泊滞在

4/10 (不満)

宿泊されたお客様

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Sadly disappointing
I want to preface this review by saying that I recognize that this is a tough business, especially for a small business owner. It breaks my heart a little to write this, but the lodge needs serious work. I’ll start with the positives, which is that our room was clean enough. And there was plenty of room for the entire crew. Four beds in total, which is a hard deal to match without booking two rooms at most places. It’s also right on the edge of town, not far from Holiday Valley. The negatives are another story. First thing is that the fittings, trim, etc. are old, some of it is pretty heavily damaged. A lot of lower quality furnishings, like extremely soft mattresses and home made laminate sinks/vanity tops. The common spaces were very cluttered and the building was noisy. Hoping they can improve from our experience but I felt obligated to share.
2024 年 1 月に 1 泊滞在

6/10 (普通)

William

気になった点 : 施設のコンディションと設備、客室の快適度
Very basic. The shower is tiny. The picture of the room doesn’t match the room. There is no bah mat. On the positive side it was quiet and relatively inexpensive compared to other options.
2023 年 12 月に 3 泊滞在

10/10 (非常に良い)

Brian、Leicester

良かった点 : 清潔度
2023 年 12 月に 1 泊滞在

8/10 (良い)

Justin

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Joel

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wonderful Stay😊
We really enjoyed our stay at the Timberline Lodge in Ellicottville for our daughter's engagement!❤️ Very easy access, super clean and very close to the center of town. Thank you so much...looking forward to returning again!!!
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Lisa

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
There was no staff on the property which was unique and you had to call to get a code to get your key.
2023 年 11 月に 1 泊滞在

8/10 (良い)

Rich

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 客室の快適度
A little warm in Timberline Lodge
Room/site location was ideal for our visit. Room was clean, one issue with entering was that I never received an email with the room access code. Booked through Hotels.com so not sure where the ball was dropped; at least there was a phone # to call and code was provided. Temperature control of the room was non-existent. Had to have a window open (glad it was October because no screen on the window) and the fan running all night. Room temp equalized at 76/77. Found no way to turn the temp down. Room was comfy other than the temp.
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Valerie

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Safe, clean and cozy lodge with an easy walk to all you need. Host is quick to respond to inquiries. Very happy I stayed here!
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Nick

2023 年 10 月に 1 泊滞在

2/10 (非常に不満)

Judi

2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

Scott

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Easy walk into town and great place to recoup after
2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

Pete

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

Diane

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
Very comfortable and quiet!
2023 年 8 月に 1 泊滞在

6/10 (普通)

Carol

小さなお子様連れの家族旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
TV in room didn't work. Bed was EXTREMELY uncomfortable. It was clean, but very old furnishings made it not look very clean.
2023 年 8 月に 2 泊滞在

8/10 (良い)

David

良かった点 : スタッフとサービス
2023 年 7 月に 1 泊滞在

6/10 (普通)

Melanie

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Grossly overpriced for what you get. It was not very clean, the shower was terrible. But the location is excellent!
2023 年 7 月に 1 泊滞在

10/10 (非常に良い)

Neil

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hiitap
Great place .
2023 年 7 月に 1 泊滞在

8/10 (良い)

barbara

良かった点 : 清潔度、施設のコンディションと設備
it was clean and comfortable
2023 年 7 月に 1 泊滞在

10/10 (非常に良い)

Jay

2023 年 7 月に 1 泊滞在

6/10 (普通)

Jacqueline

カップルで旅行
Rooms had musty, dingy smelll and had to keep the window ac running so we didn’t have to smell. The bed was OVERLY soft and sunk down where it was difficult to even get out of bed. It was average for the $$ spent and was hoping to r better.
2023 年 7 月に 3 泊滞在

10/10 (非常に良い)

Krista

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Cute spot for a quiet get away.
Cute lodge, only a short walk from all the main attractions in town. Love the easy checkin with the access box. Room was super clean and just what we needed for the overnight stay, but I do wish there was a small air conditioner or at least a screen in the window so we could have left that open. I would book here again though just for the location and peacefulness. Room 203
2023 年 6 月に 1 泊滞在

10/10 (非常に良い)

Michael

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This place is close to everything , kinda like staying at Grandma's house .
2023 年 6 月に 2 泊滞在

6/10 (普通)

Ricardo

良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
This is an OK place for one night. We heard much noice from another room from people who woke us up in the middle of the night, upon arrival. We could hear two women talking and laughing loudly. Perhaps some sound proofing would help. The shower was small and the shower head was at odd angle that was uncomfortable to shower with. We ended up purchasing toilet paper as the roll our room had was dangerously low, and there was no extra toilet paper readily available in the room. After contacting management, an extra roll was delivered to our room and placed outside the door.
2023 年 5 月に 1 泊滞在

10/10 (非常に良い)

Timothy

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Walking distance to most of the shops in Ellicottville. Quick responses to my questions. Would definitely book with them again.
2023 年 5 月に 1 泊滞在

8/10 (良い)

Madalyn

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Quiet location. Perfect place for a couple night stay.
2023 年 5 月に 2 泊滞在

8/10 (良い)

Susan

良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備
We found our room very easily but there were several items that were not acceptable esp since it dealt with safety. Smoke detector not even there only wires hanging out of ceiling. It was a warm evening so we thought we'd turn air on but there wasn't one available and on a 3rd floor window no screen. We did look for the fire exit which was right outside of our room but there were several pieces of furniture blocking the doorway. The minor infractions were that the soap supplies were large community shared containers rather than individual use. Towels were clean but minimal ( I bath/1 hand towel and 1 washcloth). We never saw any office staff coming in or leaving to assist. In the am we went down to get some coffee and found the keureg had an error message on and a large pot was apparently made but empty since there was a large group using the room and not available for us.
2023 年 5 月に 1 泊滞在

6/10 (普通)

Netra

家族旅行
良かった点 : 清潔度、客室の快適度
気になった点 : スタッフとサービス
2023 年 5 月に 1 泊滞在

10/10 (非常に良い)

Jennifer Barrett

2023 年 5 月に 1 泊滞在

10/10 (非常に良い)

Sylvia

良かった点 : 清潔度、スタッフとサービス
Beautiful
2023 年 5 月に 1 泊滞在

10/10 (非常に良い)

Patrick

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Perfect walking distance to downtown and easy check-in and check-out process.
2023 年 3 月に 1 泊滞在

10/10 (非常に良い)

Madeleine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
We really enjoyed our stay here. The self check-in was super convenient and easy, the room was comfortable, and the location was perfect walking distance downtown and a short drive to Holiday Valley. Good streaming options too, and appreciated the mini fridge. Definitely not sound-proofed, but we weren't expecting that and it wasn't a big deal. We will definitely return next time we're in town!
2023 年 2 月に 2 泊滞在

8/10 (良い)

Sean

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Simple Suite
Decent place. It served is purpose for ski weekend with friends. Simple room with bed, large comfy chair and ottoman, tv, small table and chairs. Small useful fridge. Sink is in same room as bed. Water closet for toilet and stand up shower.
2023 年 1 月に 2 泊滞在

10/10 (非常に良い)

Justin

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
January trip
We had four people that stayed for a three day ski trip. It’s our fifth straight year at the lodge. Never a bad time
2023 年 1 月に 3 泊滞在

10/10 (非常に良い)

Corinne

カップルで旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
We stayed a night at the casino, and then headed to Ellicottville. Friends said to. check it out. Everything was fine, people were friendly, it was a room for the night. Like an eco-room with a bathroom and sink but no kitchenette. A small fridge served its purpose. We were just looking to lay our heads for the evening. Practical. Affordable. About four-to-six other rooms in the lodge. (we were also a tad early and they last us head in and drop our stuff!) food and bars about .25-.5 away on foot. 😁
2022 年 12 月に 1 泊滞在

10/10 (非常に良い)

Dylan

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location. The suite was comfortable and clean. I will definitely return.

10/10 (非常に良い)

Andrea

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Loved it
It was an awesome place to stay! Really cute, clean, and close! Thank you
2022 年 11 月に 1 泊滞在

10/10 (非常に良い)

Julie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Had a great time! We will definitely be back!
2022 年 10 月に 3 泊滞在

10/10 (非常に良い)

Lyndon

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Perfect for family or group. Nice and clean.
2022 年 9 月に 1 泊滞在

10/10 (非常に良い)

Jonathan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean and convenient to downtown
2022 年 8 月に 1 泊滞在

6/10 (普通)

jacqueline

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Convenience to downtown was excellent. Room was very basic, but had necessities. We stayed in the summer so we had window a/c unit running constantly, but if it wasn’t running, you def would have had noise from other rooms. When entering or leaving our room you could hear talking and or tv from other rooms. Would like to have had a chain lock on door also. Other than that it was good for a 1 night stay.
2022 年 8 月に 1 泊滞在

10/10 (非常に良い)

James

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I stay in a lot of hotels, they lack character and personality. The lodge has all of that and everything you need for a comfortable stay, I was there for 5 days and wanted for nothing. The surrounding area has so much to offer with bars and restaurants. I will be going back for ski season tomorrow to hit up Holiday Valley. I recommend this establishment for anyone who appreciates a comfortable stay in a place with a story charm.
2022 年 8 月に 4 泊滞在

8/10 (良い)

Kimberly

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Convenient location
The only complaint we have is how small the shower was. Kind of wish we could have seen pictures of the room we were staying in before we got there. Didn’t know we were getting a bunk bed room until the day before our stay in the e-mail I received. It was our one year anniversary so it was a little less romantic than we expected. But we made the best of it. The a/c worked great and it was a very convenient location for all of the fun stuff to do in ellicottville.
2022 年 7 月に 1 泊滞在
Timberline Lodgeからの返信 (投稿日 : 2022 年 8 月 4 日)
Thanks for the feedback. Glad you enjoyed the location!