外観

ザ マンション ハウス ホテルの口コミ

4 out of 5
ザ マンション ハウス ホテル
The Haugh, Elgin, Scotland

口コミ

8.4

とても良い

評価 10 - 411 件の口コミ中 185 件が非常に良い" "
評価 8 - 411 件の口コミ中 143 件が良い" "
評価 6 - 411 件の口コミ中 45 件が普通" "
評価 4 - 411 件の口コミ中 25 件が不満" "
評価 2 - 411 件の口コミ中 13 件が非常に不満" "

8.8/10

清潔度

8.6/10

スタッフとサービス

8.0/10

設備とサービス

8.0/10

施設のコンディションと設備

8.2/10

環境への配慮

口コミ

10/10 (非常に良い)

Antonius

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Extraordinary accommodation, filled with history - preserved in a styleful way.
2024 年 4 月に 1 泊滞在
Mansion House からの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for your great feedback! We hope you enjoyed your stay with us.

10/10 (非常に良い)

Alicia A

良かった点 : 清潔度、スタッフとサービス
Great place to stay, just beautiful
2024 年 5 月に 1 泊滞在
Mansion House からの返信 (投稿日 : 2024 年 5 月 9 日)
Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay with us and found our place beautiful. We hope to have the pleasure of welcoming you back again soon!

8/10 (良い)

Alan

カップルで旅行
Lovely hotel in fantastic surroundings
2024 年 1 月に 1 泊滞在
Mansion House からの返信 (投稿日 : 2024 年 4 月 11 日)
Dear Guest,Thank you for your stay at Mansion House Hotel. We are really Glade that you loved your stay at our property.

8/10 (良い)

Robert

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The dining room for evening meals was closed, although this had no affect on our overnight stay. The full Scottish breakfast was lovely. The "sleigh" bed was very comfy. Check in and breakfast staff were welcoming, friendly and helpful.
2024 年 2 月に 1 泊滞在
Mansion House からの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Robert,Thank you for sharing your experience. We're pleased to hear you enjoyed the comfort of our "sleigh" bed, and we appreciate your positive comments about our welcoming and friendly staff during check-in and breakfast.We apologize for the inconvenience regarding the closure of the dining room for evening meals, but we're glad it didn't impact your overall stay. It's great to know you found the full Scottish breakfast delightful.We look forward to hosting you again.

10/10 (非常に良い)

John

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Gets better every time!
My 2nd time here, just gets better every time. Nice spacious comfortable rooms and a great breakfast and staff who go that extra mile. What more do you need?
2024 年 2 月に 1 泊滞在
Mansion House からの返信 (投稿日 : 2024 年 2 月 26 日)
Dear John,Thank you for choosing to stay with us again! We're delighted to hear that your experience keeps getting better. Your kind words about our spacious and comfortable rooms, excellent breakfast, and dedicated staff mean a lot to us.We appreciate your loyalty and look forward to welcoming you for the third time!

8/10 (良い)

Brian

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
Mansion House からの返信 (投稿日 : 2024 年 2 月 2 日)
we hope you enjoyed your stay with us, thank you for your feedback.

8/10 (良い)

宿泊されたお客様

出張
良かった点 : スタッフとサービス、客室の快適度
The hotel is in a good location. It’s clean and the staff are friendly. Some of the bedrooms have stains on the carpets but I always wear slippers.
2024 年 1 月に 1 泊滞在
Mansion House からの返信 (投稿日 : 2024 年 2 月 1 日)
thank you for your feedback, we hope you enjoyed your stay with us here at The Mansion House Hotel.

8/10 (良い)

David

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Stunning hotel but no facilities
Amazing hotel and staff were very helpful and friendly. However bar is only manned by The receptionist and no restaurant at hotel. Stunning hotel but lets it self down having no facilities.
2024 年 1 月に 4 泊滞在
Mansion House からの返信 (投稿日 : 2024 年 2 月 1 日)
thank you for your feedback. we hope to get our restaurant back open again soon as we can. hope you enjoyed your stay with us here.

4/10 (不満)

B

出張
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
Poor wi-fi but comfy rooms
Nice place with comfortable room. The wifi in the room was rubbish . There was also no restaurant available for an evening room. So B&B only
2024 年 1 月に 1 泊滞在
Mansion House からの返信 (投稿日 : 2024 年 2 月 1 日)
thank you for your feedback, we are sorry to hear this happened through your stay with us. we hope to have the restaurant back open as soon as we can. in the meantime we hope you enjoyed your stay with us.

10/10 (非常に良い)

kathleen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
What a wonderful place to stay.
2024 年 1 月に 1 泊滞在
Mansion House からの返信 (投稿日 : 2024 年 2 月 1 日)
Thank you for staying with us at the mansion House Hotel we hope you enjoyed your stay with us.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Something different to the commercial hotels.
A hotel with so much history and character. A little tired, but very clean and comfortable with friendly staff.
2024 年 1 月に 1 泊滞在
Mansion House からの返信 (投稿日 : 2024 年 1 月 14 日)
Dear Guest,Thank you for taking the time to share your thoughts about our hotel. We truly appreciate your kind words regarding our rich history and character. It's wonderful to hear that you found the atmosphere welcoming.We apologize if you felt that some aspects of the hotel seemed a bit tired. We continuously strive to maintain and improve our facilities to ensure our guests have a comfortable stay. Your feedback is invaluable, and we will certainly take it into consideration as we work on enhancing the overall experience for our guests.It's heartening to know that you found our hotel to be clean and comfortable. Our dedicated staff takes pride in providing a warm and friendly environment for our guests. We'll be sure to share your positive comments with them.We hope to have the pleasure of welcoming you back in the future, and we appreciate your support.Best Regards

10/10 (非常に良い)

Findlay

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
If I had to fault anything, it would be the getting in and out of the Bath/Shower. It was quite high with a built out bath panel. Making it a high and wide to step into. Other than that we enjoyed our stay in this elegant hotel.
2023 年 12 月に 2 泊滞在
Mansion House からの返信 (投稿日 : 2024 年 1 月 5 日)
Good Evening FindlayThank you for taking the time to share your experience with us. We greatly appreciate your feedback and are pleased to hear that you enjoyed your stay in our elegant hotel.We take your comments about the bath/shower accessibility seriously and apologize for any inconvenience it may have caused. We understand that the design may have presented challenges, and we appreciate you bringing this to our attention. Our team will review the bath/shower setup to explore possible improvements for future guest comfort and convenience.We are delighted that, despite this concern, you had an overall positive experience during your stay. If there's anything else you would like to share or if you have further suggestions, please feel free to reach out. Your input is invaluable as we strive to make continuous enhancements to ensure our guests have a delightful experience.Thank you once again for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.

10/10 (非常に良い)

Philip

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Mansion House からの返信 (投稿日 : 2024 年 1 月 5 日)
Dear Phillip,Thank you for the stellar 10/10 review! We're thrilled you enjoyed your stay, and we can't wait to have you back for another fantastic experience.

10/10 (非常に良い)

Malcolm

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A fascinating and historic hotel with good parking in a quiet location yet only minutes from major shops and the centre of Elgin. The staff could not have been more helpful, the bed was huge and comfortable and the breakfast was plentiful and well cooked.
2023 年 11 月に 2 泊滞在
Mansion House からの返信 (投稿日 : 2024 年 1 月 5 日)
Dear Malcolm,Thank you for your wonderful review! We're delighted you found our historic hotel fascinating, enjoyed the convenient parking, and appreciated our quiet yet centrally located setting. It's fantastic to hear that our staff, comfortable beds, and plentiful, well-cooked breakfast made your stay memorable. We look forward to welcoming you back on your next visit to Elgin!

10/10 (非常に良い)

Bradley

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 11 月に 2 泊滞在
Mansion House からの返信 (投稿日 : 2024 年 1 月 5 日)
Dear Bradley,We appreciate your positive feedback and are thrilled to hear you enjoyed your stay with us. We wish to welcome you again in future.

8/10 (良い)

kevin

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great stay
We stayed here while in town working It’s a beautiful old building The rooms were very clean and comfortable a bit tired but still a great place The beds were very comfortable The staff could not do enough to help And also a great breakfast was included We would stay here again while back in town
2023 年 11 月に 1 泊滞在
Mansion House からの返信 (投稿日 : 2023 年 11 月 27 日)
Thank you for your feedback! We love to hear you enjoyed your stay with us here at the Mansion House Hotel, We look forward to welcoming you back in the future.

10/10 (非常に良い)

Fiona

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very clean and cosy room. Nice quiet location but within easy walking distance to town centre. Great breakfast choice
2023 年 11 月に 1 泊滞在
Mansion House からの返信 (投稿日 : 2023 年 11 月 15 日)
thank you for staying with us we look forward to welcoming you back in the furture, We are happy to hear you enjoyed your stay.

6/10 (普通)

Charles

グループ旅行
気になった点 : 施設のコンディションと設備
2023 年 10 月に 2 泊滞在
Mansion House からの返信 (投稿日 : 2023 年 10 月 24 日)
thank you for your feedback, please let us know if there was anything else we could of done to make your stay a 10 out of 10.

10/10 (非常に良い)

Robyn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 3 泊滞在
Mansion Houseからの返信 (投稿日 : 2023 年 10 月 24 日)
thank you for your feedback! hope to see you again soon

8/10 (良い)

Jackie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Grand Old House
Very helpful staff, pleasing to deal with. The room was a little dated but comfortable. The bathroom was spotless and the water was ample and very hot. The breakfast was fantastic.
2023 年 10 月に 1 泊滞在
Mansion House からの返信 (投稿日 : 2023 年 10 月 16 日)
Thank you for your feedback! We are glad to hear you enjoyed your stay with us here at the mansion house hotel. we hope to see you again in the future.

8/10 (良い)

Mats

良かった点 : 清潔度、スタッフとサービス、客室の快適度
2023 年 9 月に 1 泊滞在
Mansion Houseからの返信 (投稿日 : 2023 年 10 月 6 日)
thank you for your feedback. we hope you enjoyed your stay with us. could we have done anything differently during your stay for us to make it 10 out of 10 for next the time.

8/10 (良い)

Jocelyn

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Very convenient next to Tesco Superstore and walking distance to the main town centre. Lovely large property but is aging and needs a good refurb. Stains in carpet, kettle power cable too short to reach mains have to ask for an extension. Nice accommodating staff.
2023 年 9 月に 2 泊滞在
Mansion House からの返信 (投稿日 : 2023 年 10 月 6 日)
Thank you for your feedback, we will look into these further for you. we hope you enjoyed your stay with us.

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A Delightful Stay
I had a fantastic stay at The Mansion House Hotel in Elgin, Scotland. The staff was great, the location was perfect for exploring the town, and the facilities were top-notch. Nice parking area in the hotel. The overall wonderful experience. Highly recommended for a memorable visit to Elgin.
2023 年 9 月に 1 泊滞在
Mansion House からの返信 (投稿日 : 2023 年 9 月 29 日)
thank you for your great feedback, We look forward to welcoming you back here with us in the future.

10/10 (非常に良い)

Engin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在
Mansion Houseからの返信 (投稿日 : 2023 年 9 月 29 日)
Thank you for your feedback we hope you enjoyed your stay here at the Mansion house hotel.

8/10 (良い)

mick

良かった点 : 清潔度、スタッフとサービス
A wonderful place to stay, just a little tired. A shame that they cannot open the restaurant, but that is reflected in the prices. Staff there were great.
2023 年 9 月に 1 泊滞在
Mansion Houseからの返信 (投稿日 : 2023 年 9 月 29 日)
We appreciate your feedback, we hope to have the restaurant back fully open in the near future. We hope to see you back with us in the future. .

10/10 (非常に良い)

Chris

2023 年 9 月に 1 泊滞在
Manson House からの返信 (投稿日 : 2023 年 9 月 15 日)
Thank you for your feedback we hope you enjoyed your stay with here at the Mansion House Hotel.

8/10 (良い)

Ken

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在
Mansion House からの返信 (投稿日 : 2023 年 9 月 15 日)
Thank you for your feedback, we would love to know what we could have done to make your stay a 10 out of 10. we hope you enjoyed your stay with us.

6/10 (普通)

Scott

カップルで旅行, 家族旅行
良かった点 : スタッフとサービス、設備とサービス
When we pulled up the property looks amazing. Even the inside has great rooms. Then there was apparent and visible water damage and a musty smell in the air. A great building that just needs some TLC. Room was large and comfortable.
2023 年 8 月に 1 泊滞在
Mansion Houseからの返信 (投稿日 : 2023 年 9 月 29 日)
thank you for your feedback, we are aware of these and are looking into getting them repaired to make the hotel better for our guests. thank you for choosing the mansion house for your stay.

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good overall stay
Comfortable, spacious room with clean bathroom. Good value. Slightly dated decor.
2023 年 8 月に 1 泊滞在
Mansion Houseからの返信 (投稿日 : 2023 年 9 月 1 日)
We are glad to know that you enjoyed your stay at the Mansion House and we wish to welcome you again in future. We would like to know how we could of made your stay a 10 for future with us. Best Regards

10/10 (非常に良い)

James

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Really nice and quiet hotel. Superb breakfast. Lovely room and bed. Will book again if need a hotel in the area.
2023 年 8 月に 1 泊滞在
Mansion Houseからの返信 (投稿日 : 2023 年 9 月 1 日)
Good Evening James, We are glad to know that you enjoyed your stay at the Mansion House and we wish to welcome you again in future. Best Regards

10/10 (非常に良い)

Lennart

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Jättebra
Det var en trevlig upplevelse, mycket fina rum med himmelsäng. Utvändigt kunde det kanske varit lite finare, men annars ett trevligt och fint ställe.
2023 年 8 月に 1 泊滞在
Mansion House からの返信 (投稿日 : 2023 年 8 月 25 日)
thank you for your feedback, we hope you enjoyed your stay with us.

10/10 (非常に良い)

David

2023 年 8 月に 1 泊滞在
Mansion Houseからの返信 (投稿日 : 2023 年 8 月 18 日)
Thank you for taking the time to review. we hope you enjoyed your stay with us here at the mansion house, we look forward to welcoming you back to with us again. king regards

6/10 (普通)

Theresa

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
This property could be an excellent place to stay with a bit of an update. It would be a special venue for visitors. Surroundings very picturesque.
2023 年 8 月に 1 泊滞在
Mansion Houseからの返信 (投稿日 : 2023 年 8 月 17 日)
Good Afternoon Theresa, We are glad to know that you enjoyed your stay at the Mansion House. We thank you for your stay and a kind feedback. We wish to welcome you again in future.

10/10 (非常に良い)

William

2023 年 8 月に 1 泊滞在
Mansion House からの返信 (投稿日 : 2023 年 8 月 14 日)
thank you for taking the time to leave us a review, we hope you enjoyed your stay with us.

10/10 (非常に良い)

Tracey

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Great hotel
Great short stay. Lovely hotel although a little tired. Everything you need an more though. Great location. Great staff. Can’t do enough for you. Great breakfast too. Would definitely stay again.
2023 年 8 月に 1 泊滞在
Mansion House からの返信 (投稿日 : 2023 年 8 月 10 日)
Good Afternoon Tracey, We are glad to know that you enjoyed your stay the Mansion House. We thank you for your stay and a kind feedback. We wish to welcome you again in future. Best Regards

8/10 (良い)

Lorna

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 1 泊滞在
Mansion House からの返信 (投稿日 : 2023 年 8 月 8 日)
thank you for taking the time to leave us a review we hope you enjoyed your stay with us here at the mansion house

10/10 (非常に良い)

Mark、Austin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The Mansion House is well located near the center of Elgin, with beautiful grounds and a very helpful staff.
2023 年 7 月に 3 泊滞在
Mansion House からの返信 (投稿日 : 2023 年 8 月 8 日)
thank you for taking the time leaving us a review, we hope you enjoyed your stay with us here at the mansion house

6/10 (普通)

Lucas

家族旅行
It’s a beautiful place but not clean enough!
2023 年 7 月に 1 泊滞在
Mansion House からの返信 (投稿日 : 2023 年 8 月 8 日)
thank you for leaving a review, we are sorry to hear you wasn't happy with your stay, we will look in to this and take action where needed. thank you

8/10 (良い)

ALEXANDER

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Good
2023 年 8 月に 1 泊滞在
Mansion House からの返信 (投稿日 : 2023 年 8 月 8 日)
thank you for leaving a review, we hope you enjoyed your stay with us.

8/10 (良い)

Michael

出張, カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度
Lovely setting and building, great staff but very dated decor, marked carpeting etc
2023 年 7 月に 1 泊滞在
Mansion House からの返信 (投稿日 : 2023 年 7 月 31 日)
Thank you for taking the time to leaving us a review we appreciate all the feedback possible.

10/10 (非常に良い)

karianne utne

グループ旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Supert hotell med god atmosfære og beliggenhet. Imøtekommende og blide ansatte.
2023 年 7 月に 1 泊滞在
Mansion House からの返信 (投稿日 : 2023 年 7 月 31 日)
thank you for taking the time to leaving us a review we hope you enjoyed your stay with us.

8/10 (良い)

Lauren

2023 年 7 月に 1 泊滞在
Mansion House からの返信 (投稿日 : 2023 年 8 月 19 日)
I'm sorry to hear your stay wasn't a 5 out of 5, please let us know if we could of done anything to help make your stay better for the future.

10/10 (非常に良い)

Lotta

2023 年 7 月に 1 泊滞在
Mansion House からの返信 (投稿日 : 2023 年 7 月 31 日)
thank you for taking the time to leave us a review. we hope you enjoyed your stay with us.

10/10 (非常に良い)

Sébastien

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Un très bel hôtel, propre et figé dans le temps (dans le bon sens du terme). Malheureusement, peu de chambre semblaient réservées, ce qui fait que l'hôtel semble abandonné. Dommage que le restaurant était fermé pour le souper par manque de personnel, mais le déjeuner était parfait. Hôtel magnifique !
2023 年 7 月に 1 泊滞在
Mansion House からの返信 (投稿日 : 2023 年 7 月 17 日)
Thank you for taking the time to leave us a review we hope you enjoyed your stay with us here at the Mansion House

10/10 (非常に良い)

Ben

2023 年 7 月に 1 泊滞在
Mansion House からの返信 (投稿日 : 2023 年 7 月 10 日)
Thank you for taking the time to leave us review, we hope to see you back soon

10/10 (非常に良い)

Harald

2023 年 6 月に 1 泊滞在
Mansion House からの返信 (投稿日 : 2023 年 7 月 7 日)
Good Evening Herald, We are glad to know that you had a nice stay at the Mansion House. It was a pleasure hosting you and we wish to welcome you again in future.

10/10 (非常に良い)

Antony

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Really nice place and superb breakfast! Great place to stay after an 11 hour drive from Southampton and special mention to yesterdays waitress at breakfast who was good fun and also gave us some good tips of places to visit
2023 年 6 月に 2 泊滞在
Mansion House からの返信 (投稿日 : 2023 年 7 月 2 日)
Thank you again for staying with us here at the mansion house, we look forward to welcoming you back in the future, we are over the moon to hear you enjoyed your stay with us.

10/10 (非常に良い)

Anthony

2023 年 6 月に 4 泊滞在
Mansion House からの返信 (投稿日 : 2023 年 6 月 19 日)
Thank you for taking the time to leave us a review, we look forward to welcoming you back to stay with us again here at The Manion House

8/10 (良い)

Anthony

良かった点 : 清潔度、スタッフとサービス、客室の快適度
2023 年 6 月に 4 泊滞在
Mansion House からの返信 (投稿日 : 2023 年 6 月 12 日)
thank you for leaving a review we hope you enjoyed your stay with us here at the mansion house.

10/10 (非常に良い)

Madonna

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was an historical castle old but clean
2023 年 5 月に 2 泊滞在
Mansion House からの返信 (投稿日 : 2023 年 6 月 9 日)
thank you for taking the time to leave us a review we hope you enjoyed your stay with us here at the mansion house