外観

バジェット イン エル リーノの口コミ

2 out of 5
バジェット イン エル リーノ
1221 Sunset Dr, El Reno, OK

口コミ

6.8
評価 10 - 96 件の口コミ中 24 件が非常に良い" "
評価 8 - 96 件の口コミ中 28 件が良い" "
評価 6 - 96 件の口コミ中 17 件が普通" "
評価 4 - 96 件の口コミ中 9 件が不満" "
評価 2 - 96 件の口コミ中 18 件が非常に不満" "

7.0/10

清潔度

7.2/10

スタッフとサービス

5.2/10

設備とサービス

6.6/10

施設のコンディションと設備

7.2/10

環境への配慮

口コミ

6/10 (普通)

Preston

2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 19 日)
Hello Preston,We value your stay at our hotel and regret to hear that it did not fully meet your expectations. Please feel free to contact us directly to discuss any concerns further. We strive to improve and hope to welcome you back in the future for a better experience.

6/10 (普通)

Jonathan

出張
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Simply run down, dated, found pubic hair in the bathtub disgusting.
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 31 日)
Hello Jonathan,We appreciate your feedback and apologize for any inconvenience caused during your stay. We will ensure that your concerns are addressed with our housekeeping team to prevent such occurrences in the future. Thank you for bringing this to our attention.

10/10 (非常に良い)

Yantao

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 12 月 22 日)
Hello Yantao,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a fantastic experience with us. We appreciate your positive rating and hope to welcome you back in the future for another outstanding stay.

8/10 (良い)

James

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 10 月 17 日)
Hello James,Thank you for sharing your positive review! We're delighted to have exceeded your expectations during your stay. We hope to welcome you back soon.

10/10 (非常に良い)

John

2023 年 8 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 8 月 16 日)
Hello John,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

6/10 (普通)

Donna

家族旅行
Good price
2023 年 7 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 7 月 30 日)
Hello Donna,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our price. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

8/10 (良い)

Scott

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Old-fashioned drive-up motel, which I find more convenient. No frills but worked very well for the price. Good internet and tv.
Managerからの返信 (投稿日 : 2023 年 7 月 18 日)
Hello Scott,Thank you for being a valued guest and for providing us the feedback regarding our price as well as our tv. We hope you will return so that we can provide you an even superior experience.

10/10 (非常に良い)

Mike

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great motel at a great price.
I rode my motorcycle to El Reno for a sight seeingtrip on Route 66. The motel is right on 66. Convenient to the sights, restaurants and gasoline. Clean and good price. I would stay there again!
2023 年 7 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 7 月 7 日)
Hello Mike,I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our price. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

10/10 (非常に良い)

Casandra

2023 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 3 月 19 日)
Hello Casandra,We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay.

10/10 (非常に良い)

Michael

2022 年 11 月に 1 泊滞在
Managerからの返信 (投稿日 : 2022 年 12 月 2 日)
Hello Michael,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

2/10 (非常に不満)

Miranda

2022 年 10 月に 2 泊滞在
Managerからの返信 (投稿日 : 2023 年 1 月 28 日)
Hello Miranda,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

10/10 (非常に良い)

Jose

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Muy recomendable
2022 年 10 月に 1 泊滞在
Managerからの返信 (投稿日 : 2022 年 10 月 16 日)
Hello Jose,On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our hotel. We hope you will return so that we can provide you an even superior experience.

8/10 (良い)

Manolo

2022 年 10 月に 1 泊滞在
Managerからの返信 (投稿日 : 2022 年 10 月 12 日)
Hello Manolo,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

10/10 (非常に良い)

Ashely

2022 年 9 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 1 月 2 日)
Hello Ashely,We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

4/10 (不満)

Tommy

2022 年 8 月に 3 泊滞在
Managerからの返信 (投稿日 : 2022 年 8 月 21 日)
Hello Tommy,"Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality. Your ratings are appreciated, and we hope to have you back again during your next visit to the area!", we thank you for your business and for rating your experience.

10/10 (非常に良い)

Cynthia

出張, カップルで旅行
It's good and relaxing
2022 年 8 月に 1 泊滞在
Managerからの返信 (投稿日 : 2022 年 8 月 16 日)
Hello Cynthia, Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our hotel. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

6/10 (普通)

Roy

出張
2022 年 7 月に 1 泊滞在
Managerからの返信 (投稿日 : 2022 年 7 月 29 日)
Hello Roy, On behalf of our entire staff thank you for staying with us and for rating your stay.,

6/10 (普通)

Janell

良かった点 : 客室の快適度
2022 年 7 月に 1 泊滞在
Managerからの返信 (投稿日 : 2022 年 7 月 18 日)
Hello Janell, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your rating pertaining to your experience at our hotel. We'd appreciate it if you would reach out to share your concerns so we can address any issues. It is our hope that you will give us the opportunity to serve you in the future better.

4/10 (不満)

Jessica

カップルで旅行
気になった点 : 設備とサービス、施設のコンディションと設備
We were on a road trip and this was my least favorite of the places we stayed.
2022 年 6 月に 1 泊滞在
Managerからの返信 (投稿日 : 2022 年 6 月 15 日)
Hello Jessica, It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our hotel. We hope to see you again in the future. Thank you for your valuable business.

8/10 (良い)

Janell

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2022 年 5 月 19 日)
Hello Janell, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!,

8/10 (良い)

Scott

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Clean, nice place to stay for a nigjtl Will stay again when we are in the area .
2022 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2022 年 4 月 25 日)
Hello Scott, It means so much to have earned your business. We appreciate the feedback regarding our area. Please do come see us again.

10/10 (非常に良い)

Javier

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 1 月に 4 泊滞在
Managerからの返信 (投稿日 : 2022 年 2 月 6 日)
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,

4/10 (不満)

Jesus

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 11 月に 1 泊滞在
Managerからの返信 (投稿日 : 2021 年 12 月 3 日)
We have high standards of hospitality and service and are always improving. We hope to see you again very soon!,

10/10 (非常に良い)

PATRICIA

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Quick check in and very friendly staff. Playing and bed was very comfortable convenient to I-40.
2021 年 7 月に 1 泊滞在
Managerからの返信 (投稿日 : 2021 年 7 月 6 日)
Thank you for sharing your experience. We truly appreciate the insight regarding our staff and your insights regarding our bed. Your voice is very valuable to us and we hope you will return on your next travels.

4/10 (不満)

宿泊されたお客様

気になった点 : 設備とサービス、施設のコンディションと設備
It just did not feel safe as a female travelling alone. The bathtub had a very bad looking repair and the wall had been patched, but the patch had not been painted.
2021 年 6 月に 1 泊滞在
Managerからの返信 (投稿日 : 2021 年 7 月 7 日)
Thank you for taking the time to leave your feedback. I am appalled to hear that you did not feel safe during your most recent stay with us. I want to assure you that we take the security of our guests extremely seriously. We do whatever is within our control to create a peaceful, safe and hospitable environment. Your comment has been forwarded to the management and will be discussed with the security and front desk staff.

6/10 (普通)

Shawn

良かった点 : スタッフとサービス
2021 年 6 月に 7 泊滞在
Managerからの返信 (投稿日 : 2021 年 6 月 19 日)
We have high standards of hospitality and service and are always improving. We hope to see you again very soon!,

6/10 (普通)

宿泊されたお客様

家族旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Damaged bathtub
2021 年 6 月に 1 泊滞在
Managerからの返信 (投稿日 : 2021 年 6 月 21 日)
Guest satisfaction is our number one objective so we really appreciate the input regarding our hotel. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

10/10 (非常に良い)

Amber

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 6 月に 1 泊滞在
Kenからの返信 (投稿日 : 2021 年 6 月 17 日)
Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

10/10 (非常に良い)

Shawn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 6 月に 7 泊滞在
Kenからの返信 (投稿日 : 2021 年 6 月 15 日)
Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

10/10 (非常に良い)

Sidney

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 6 月に 1 泊滞在
Kenからの返信 (投稿日 : 2021 年 6 月 15 日)
Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

8/10 (良い)

Charles

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 6 月に 7 泊滞在
Kenからの返信 (投稿日 : 2021 年 6 月 15 日)
Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

4/10 (不満)

Richard

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
They had roaches in the bathroom.
2021 年 5 月に 1 泊滞在
Kenからの返信 (投稿日 : 2021 年 6 月 15 日)
I am so sorry for the unfortunate incident that you experienced regarding the visit of unwelcome pests in your guest room. We take all reports of lacking service and issues with amenities and accommodations seriously, particularly those that you have raised. We hope you'll return someday to see how we're improving.

4/10 (不満)

Richard

家族旅行
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 5 月に 1 泊滞在
Kenからの返信 (投稿日 : 2021 年 6 月 1 日)
Thank You

8/10 (良い)

Debra

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
It was nice . Would stay there again
2021 年 4 月に 1 泊滞在
Kenからの返信 (投稿日 : 2021 年 4 月 27 日)
Thank you for taking the time to rate our hotel! We appreciate the feedback, and we hope to see you again soon!

8/10 (良い)

Veronica

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 10 月に 1 泊滞在
Kenからの返信 (投稿日 : 2021 年 4 月 27 日)
Thank you for taking the time to rate our hotel! We appreciate the feedback, and we hope to see you again soon!

2/10 (非常に不満)

Jennifer

グループ旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Roach invested
Terrible isnt even then word to describe how horrible it was first when i enterrd the room there was troll size toe nail in the floor then i stepped on a pretty good size piece of glass in the bathroom then aftwr only being there less than 45 min i noticed roaches crawling everywhere worse the longer i was there too and the fridge was makinh noise and was supposed to work but the milk i got put in there was ruined by morning not to mention the hundreds of roaches crawling inside it when i opened it again was by far the worst hotel ive stayed in ever and the male manager was rude and disrespectful and flat iut hateful when i said anything about it all told me not to tell him how to run his business and said would not give me any kind of refund or anything or fix any of it or even try to said if i had problems with a little bit of bugs i could leave but would not give any money bk on the two nights i had paid for and no free nights or anything claimed i was complaining to get free room but i was not complaining cuz i paid money for a room that was disgusting and unlean with overwhelming amount of cockroaches every where i ordered pizza and sat it on the tabe bot not even 10-15 mins and they had attacked it inside thw box it was ruined to had to throw it out
2020 年 10 月に 2 泊滞在
Kenからの返信 (投稿日 : 2021 年 4 月 27 日)
Thank you for taking the time to rate our hotel! We appreciate the feedback, and we hope to see you again soon!

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Gets a check Mark
Nothing spectacular Decent place to rest your head for the night at a cheap price.
2020 年 9 月に 1 泊滞在
Kenからの返信 (投稿日 : 2021 年 4 月 27 日)
Thank you for taking the time to rate our hotel! We appreciate the feedback, and we hope to see you again soon!

10/10 (非常に良い)

James

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
reat
It was great
2020 年 8 月に 1 泊滞在
Kenからの返信 (投稿日 : 2020 年 8 月 19 日)
It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!

8/10 (良い)

Cesar

2020 年 8 月に 1 泊滞在
Kenからの返信 (投稿日 : 2020 年 8 月 19 日)
It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

2/10 (非常に不満)

宿泊されたお客様

2020 年 4 月に 4 泊滞在
Kenからの返信 (投稿日 : 2021 年 4 月 27 日)
Thank you for taking the time to rate our hotel! We appreciate the feedback, and we hope to see you again soon!

6/10 (普通)

宿泊されたお客様

良かった点 : スタッフとサービス
2020 年 2 月に 1 泊滞在
kenからの返信 (投稿日 : 2020 年 2 月 14 日)
Thank you for taking the time to rate our hotel! We appreciate the feedback, and we hope to see you again soon!

8/10 (良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
It's perfect for a "coming through" hotel. We stayed there while attending the Smoke on the Water Drag boat races, so we only needed a place to sleep as we were at the lake early and late... which it was perfect for. Rooms were adequate for this. No frills, King bed, mini fridge, small microwave, bathroom, shower and air conditioner. No coffee and coffee maker in the room... which was a little disappointing for a coffee drinker
2019 年 7 月に 2 泊滞在
Kenからの返信 (投稿日 : 2019 年 9 月 24 日)
Thank you for taking the time to rate our hotel! We appreciate the feedback, and we hope to see you again soon!

4/10 (不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Horrible
Roaches were crawling everywhere, the showers were so small you couldn't turn and water ran from the toilet and the shower flooding the bathroom floor. The bed spread smelt like underarm B.O., the chair was stained, there was no lamp and the Air conditioner wouldn't stay on, making it hot at night.
2019 年 7 月に 1 泊滞在
Kenからの返信 (投稿日 : 2020 年 2 月 14 日)
Thank you for taking the time to rate our hotel! We appreciate the feedback, and we hope to see you again soon!

6/10 (普通)

Saint

良かった点 : 施設のコンディションと設備、客室の快適度
Need shampoo
2019 年 6 月に 1 泊滞在
kenからの返信 (投稿日 : 2019 年 9 月 24 日)
Thank you for taking the time to rate our hotel! We appreciate the feedback, and we hope to see you again soon!

2/10 (非常に不満)

Don

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Awful service
2019 年 5 月に 1 泊滞在
Kenからの返信 (投稿日 : 2019 年 9 月 24 日)
Thank you for taking the time to rate our hotel! We appreciate the feedback, and we hope to see you again soon!

2/10 (非常に不満)

Don

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Never again
Service is awful.
2019 年 5 月に 2 泊滞在
Kenからの返信 (投稿日 : 2019 年 9 月 24 日)
Thank you for taking the time to rate our hotel! We appreciate the feedback, and we hope to see you again soon!

2/10 (非常に不満)

宿泊されたお客様

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Bed bugs! My husband was bitten several times by bed bugs and even saw one on the bed and now is having an allergic reaction
2019 年 4 月に 1 泊滞在
Kenからの返信 (投稿日 : 2019 年 9 月 24 日)
Thank you for taking the time to rate our hotel! We appreciate the feedback, and we hope to see you again soon!

6/10 (普通)

宿泊されたお客様

家族旅行
It was an ok place to stay. It was cheap so some questionable characters stay there.
2019 年 3 月に 1 泊滞在
Kenからの返信 (投稿日 : 2019 年 9 月 24 日)
Thank you for taking the time to rate our hotel! We appreciate the feedback, and we hope to see you again soon!

8/10 (良い)

Yadira

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 1 月に 1 泊滞在
Ken Patelからの返信 (投稿日 : 2019 年 2 月 20 日)
Thank you for taking the time to rate our hotel! We appreciate the feedback, and we hope to see you again soon!

10/10 (非常に良い)

Yadira

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 1 月に 1 泊滞在
Ken Patelからの返信 (投稿日 : 2019 年 2 月 20 日)
Thank you for taking the time to rate our hotel! We appreciate the feedback, and we hope to see you again soon!