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ウィンゲート バイ ウィンダム - エドモントン ウエストの口コミ

3 out of 5
ウィンゲート バイ ウィンダム - エドモントン ウエスト
18220 100 Ave, Edmonton, AB

口コミ

8.2

とても良い

評価 10 - 1006 件の口コミ中 427 件が非常に良い" "
評価 8 - 1006 件の口コミ中 338 件が良い" "
評価 6 - 1006 件の口コミ中 127 件が普通" "
評価 4 - 1006 件の口コミ中 69 件が不満" "
評価 2 - 1006 件の口コミ中 45 件が非常に不満" "

8.2/10

清潔度

8.8/10

スタッフとサービス

8.2/10

設備とサービス

8.0/10

施設のコンディションと設備

8.0/10

環境への配慮

口コミ

10/10 (非常に良い)

Louis

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very good say there. I would recommend it and or stay there again.
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Twila

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was great
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Darren

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was great
2024 年 4 月に 1 泊滞在
Gemma J. Cumarat - Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Darren,Thank you for your 5/5 review and for staying with us. I am happy that you enjoyed the service provided by the staff and the overall accommodations. Hope to see you again soon.

10/10 (非常に良い)

David

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was quiet. Staff was nice.
2024 年 5 月に 1 泊滞在
Gemma J. Cumarat - Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear David,Thank you for your 5/5 review and for staying with us. I am happy to hear that you had a great stay with us and that you left us a great positive review. I am sure the staff will appreciate your review immensely.

10/10 (非常に良い)

Jason

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The pool, hot tub and complimentary breakfast made this hotel an excellent choice
2024 年 5 月に 1 泊滞在
Gemma J. Cumarat - Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Jason,Thank you for staying with us and for leaving us a great 5/5 review of your stay. I am happy that you enjoyed the service provided by the staff and the overall accommodations. Hope to see you again soon.

10/10 (非常に良い)

KHRISTAL JOY

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Breakfast was pretty good especially for kids. Eggs and bacon or eggs and sausages…waffles, cereal, bread. Plenty of options for the kids. We loved the slide and hot tub. Although we’re not sure how they do maintenance on the pool area. We found a big clump of hair in the pool. My son got sick after swimming in the pool too - Probably accidentally swallowing the water! Property is a bit outdated but fairly clean. Housekeeping did an excellent job on cleaning and replenishing our towels in the room. Overall we will stay again for sure! But will make sure to not stay long at the pool next time.
2024 年 5 月に 2 泊滞在
Gemma J. Cumarat - Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Khristal Joy,Thank you for your 5/5 review and for staying with us. We appreciate your glowing endorsement of the Wingate by Wyndham Edmonton West. Families really love staying with us for the pool and the great breakfast. See you again soon.

8/10 (良い)

Todd

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I liked the hot tub
2024 年 5 月に 1 泊滞在
Gemma J. Cumarat - Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Todd,Thank you for staying with us and for your review. Hope to see you again soon.

8/10 (良い)

Jason

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Gemma J. Cumarat - Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Jason,Thank you for staying with us and for your review. We hope to see you again soon.

8/10 (良い)

Alison

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Was a good hotel, satisfied with the stay, the staff were very nice, the breakfast had lots of variety, the bed was very comfortable. Overall a very pleasant experience. The only criticism I have is the rooms could do with a bit of an upgrade. Everything else was great.
2024 年 5 月に 3 泊滞在
Gemma J. Cumarat - Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Alison,Thank you for staying with us. I am happy that you enjoyed the service provided by the staff and the overall accommodations. Hope to see you again soon.

10/10 (非常に良い)

Jenn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Gemma J. Cumarat - Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Jenn,Thank you for staying with us and for leaving us a great 5/5 review of your stay. Hope to see you again soon.

8/10 (良い)

Daniel

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
.
2024 年 5 月に 2 泊滞在
Gemma J. Cumarat - Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Daniel,Thank you for staying with us and for your review. Hope to see you again soon.

10/10 (非常に良い)

imed

小さなお子様連れの家族旅行
Is great staffing very welcoming, if you have kids this location have great pool and great location close to everthing you need including west Edmonton mall. Sometimes kids are a bit noise but we do have kids so we are Ok with that. I recommend for sure.
2024 年 5 月に 2 泊滞在
Gemma J. Cumarat - Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Imed,Thank you for your 5/5 review and for staying with us. I am happy that the waterslide was big hit with your kids and that you enjoyed your overall stay with us at the Wingate by Wyndham Edmonton West. We hope to see you again soon.

8/10 (良い)

Caitlin

小さなお子様連れの家族旅行
The pool was very cold.
2024 年 5 月に 1 泊滞在
Gemma J. Cumarat - Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Caitlin,Thank you for staying with us and for your review. We maintain our pool temperature as directed by AHS set guidelines. Hope to see you again soon.

10/10 (非常に良い)

Cynthia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Gemma J. Cumarat - Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Cynthia,Thank you for staying with us and for leaving us a great 5/5 review of your stay. Hope to see you again soon.

2/10 (非常に不満)

Lane

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Wasn’t good at all
2024 年 5 月に 1 泊滞在
Gemma J. Cumarat - Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Lane,Thank you for your review. It sounds like we didn't meet your expectations and i would appreciate more detailed feedback on what we could have done differently for you. Hope to see you again.

6/10 (普通)

alwin

良かった点 : 清潔度
2024 年 5 月に 2 泊滞在
Gemma J. Cumarat - Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Alwin,Thank you for staying with us and for your review. We hope to see you again soon.

10/10 (非常に良い)

Kylie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Gemma J. Cumarat - Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Kylie,Thank you for your 5/5 review and for staying with us. Hope to see you again soon.

6/10 (普通)

Edmund

家族旅行, 小さなお子様連れの家族旅行
気になった点 : 清潔度、施設のコンディションと設備
Upon arrival, check-in was smooth. The facility needs an upgrade as most of the building interior was dated. Going into the family suite, the lighting was dark and lamps had burnt out bulbs. The one king bed had yellow stains on the head of the bed. Requested for new sheets, and an employee that was not in uniform came with sheets. How do we identify who works for this hotel? The shower felt like there was something going on with where we stand. Unsure if its the rubber thats installed into it, or the structure. Stains throughout the carpet and walls. Only one elevator was operable. Continental breakfast was good and organized. Corporate needs to take time and take care of this location. It is time for an upgrade on the facility.
2024 年 5 月に 1 泊滞在
Gemma J. Cumarat - Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Edmund,Thank you for taking the time to share your feedback with us. We apologize that your family stay was not up to your expectations. We take all guest feedback seriously and will use your comments to improve our services. Hope to see you again.

10/10 (非常に良い)

Bryan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Gemma J. Cumarat - Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Bryan,Thank you for staying with us and for leaving us a great 5/5 review of your stay. We hope to have the pleasure of welcoming you back in the near future.

10/10 (非常に良い)

Amal

2024 年 4 月に 1 泊滞在
Gemma J. Cumarat - Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Amal,Thank you for staying with us and for leaving us a great 5/5 review of your stay. We look forward to welcoming you back for another exceptional stay in the future.

8/10 (良い)

Wendy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Enjoyed the hot breakfast. Room with king bed was spacious. Waterslide was good. Hot tub jets weren't working. Pool could be larger for swimming.
2024 年 4 月に 3 泊滞在
Gemma J. Cumarat - Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Wendy,Thank you so much for taking the time to leave us such a kind review! We hope to see you again soon and thank you for choosing our hotel for your stay.

10/10 (非常に良い)

Nancy

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean, quiet, relaxing, friendly. For breakfast, I would have appreciated more variety in the bagels and perhaps som gluten free options.
2024 年 4 月に 2 泊滞在
Gemma J. Cumarat - Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Nancy,Thank you for staying with us and for leaving us a great 5/5 review of your stay. Thank you again for sharing your feedback with us. We hope to have the pleasure of welcoming you back in the near future.

6/10 (普通)

Kacie

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
We found the location of the property very convenient for our stay in Edmonton. Our kids really enjoyed the pool and water slide. Staff members were all very friendly and helpful. Overall cleanliness was alright, some areas were definitely over looked. We were still comfortable during our day.
2024 年 4 月に 2 泊滞在
Gemma J. Cumarat - Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Kacie,Thank you for taking the time to leave us a positive review regarding your recent stay at our establishment. We appreciate your feedback and are thrilled to hear that you enjoyed our convenient location. Your kind words are truly appreciated, and we hope to have the pleasure of welcoming you back on your next visit.

10/10 (非常に良い)

Jerrick

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good place to stay with kids
2024 年 4 月に 6 泊滞在
Gemma J. Cumarat - Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Jerrick,Thank you for your 5/5 review and for staying with us. See you again soon.

8/10 (良い)

johnny fitzgerald

2024 年 4 月に 1 泊滞在
Gemma J. Cumarat - Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Johnny,Thank you for taking the time to leave us your feedback. We hope to see you soon.

10/10 (非常に良い)

Jessica

2024 年 4 月に 3 泊滞在
Gemma J. Cumarat - Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Jessica,Thank you for your 5/5 review and for staying with us. We are looking forward to your return visit.

8/10 (良い)

Cassandra

2024 年 4 月に 1 泊滞在
Gemma J. Cumarat - Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Cassandra,I am happy to hear that you had a great stay with us and that you left us a great positive review. Hope to see you again soon.

4/10 (不満)

Troy

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Furniture was dirty. Floor was dirty in the bathroom. The headboard was also not cleaned and there was hair hanging. Furniture was outdated. The room looked nothing like the pictures. Rust on all the chairs where the pool is, pool was dirty.
2024 年 4 月に 2 泊滞在
Gemma J. Cumarat - Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Troy,Thank you for taking the time to share your feedback with us. We apologize that your family stay was not up to your expectations. We take all guest feedback seriously and will use your comments to improve our services. We hope that you will give us another opportunity to provide you with a better experience in the future.

10/10 (非常に良い)

Tracy

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Staff was amazing and so very friendly. The room was clean and spacious (King room with a pull out couch). Free breakfast was delicious and differs each morning. Only small complaint was that the sprinkler didn't work in the pool. But the slide was depth was amazing for families with smaller children. 10/10 would stay here again.
2024 年 4 月に 2 泊滞在
Gemma J. Cumarat - Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Tracy,Thank you for staying with us and for leaving us a great 5/5 review of your stay. Your kind words are truly appreciated, and we hope to have the pleasure of welcoming you back on your next visit.

10/10 (非常に良い)

Patricia

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convenient
2024 年 4 月に 1 泊滞在
Gemma J. Cumarat - Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Patricia,Thank you for staying with us and for leaving us a great 5/5 review of your stay. See you again soon.

10/10 (非常に良い)

Brittney

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Gemma J. Cumarat - Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Brittney,Thank you for your 5/5 review and for staying with us. Hope to see you again soon.

8/10 (良い)

Ryan

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 1 泊滞在
Gemma J. Cumarat - Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Ryan,Thank you for taking the time to leave us your feedback. We hope to see you soon.

10/10 (非常に良い)

Melissa

2024 年 4 月に 2 泊滞在
Gemma J. Cumarat - Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Melissa,Thank you for staying with us and for leaving us a great 5/5 review of your stay. We look forward to welcoming you back for another exceptional stay in the future.

10/10 (非常に良い)

Paul

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
All
2024 年 4 月に 3 泊滞在
Gemma J. Cumarat - Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Paul,Thank you for staying with us and for leaving us a great 5/5 review of your stay. We hope to see you again soon.

10/10 (非常に良い)

kimberly

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
While the establishment was extremely busy, I have no complaints. Staff were always visible and available. Everything was clean. Check in and check out was quick and efficient. Hotel was very conveniently located.
2024 年 4 月に 2 泊滞在
Gemma J. Cumarat - Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Kimberly,Thank you so much for taking the time to leave us such a kind review! We hope to see you again soon and thank you for choosing our hotel for your stay.

10/10 (非常に良い)

Jack

家族旅行
良かった点 : スタッフとサービス
Room cleaning at check in was not up to standard
2024 年 4 月に 2 泊滞在
Gemma J. Cumarat - Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Jack,Thank you for staying with us and for leaving us a great 5/5 review of your stay. Hope to see you again soon.

6/10 (普通)

Sarah

2024 年 3 月に 2 泊滞在
Gemma J. Cumarat - Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Sarah,Thank you for taking the time to leave us your feedback. We hope to see you soon.

10/10 (非常に良い)

Jenifer

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel was great!!! The staff was very friendly and welcoming, rooms were clean and I think they had one of the best complimentary breakfasts I have ever had!
2024 年 4 月に 5 泊滞在
Gemma J. Cumarat - Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Jennifer,Thank you for taking the time to leave us a positive review regarding your recent stay at Wingate by Wyndham Edmonton West. Your kind words are truly appreciated, and we hope to have the pleasure of welcoming you back on your next visit.

10/10 (非常に良い)

Valerie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I enjoyed my stay.. parking was limited for handicap parking, only issue I had.
2024 年 4 月に 2 泊滞在
Gemma J. Cumarat - Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Valerie,Thank you for choosing to stay with us. We look forward to welcoming you back in the future and providing you with another comfortable and enjoyable stay.

10/10 (非常に良い)

Deryk

2024 年 3 月に 1 泊滞在
Gemma J. Cumarat - Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Deryk,Thank you for staying with us and for leaving us a great 5/5 review of your stay. We hope to have the pleasure of welcoming you back in the near future.

10/10 (非常に良い)

Christopher

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Access was a bit annoying due to the 1 way traffic but over all great.
2024 年 4 月に 1 泊滞在
Gemma J. Cumarat - Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Christopher,Thank you for staying with us and for leaving us a great 5/5 review of your stay. We look forward to welcoming you back for another exceptional stay in the future.

6/10 (普通)

Kevin

2024 年 4 月に 2 泊滞在
Gemma J. Cumarat - Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Kevin,Thank you for staying with us and for your review. Hope to see you again soon.

8/10 (良い)

Jennifer

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Gemma J. Cumarat - Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Jennifer,Thank you for choosing to stay with us and for taking the time to share your experience. We're delighted to hear that you thoroughly enjoyed your stay. Your feedback is greatly appreciated. We hope to welcome you back for another enjoyable stay in the future.

10/10 (非常に良い)

Nadine

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was great and rooms were clean and beds were comfy. Lived the waterslide and pool
2024 年 3 月に 1 泊滞在
Gemma J. Cumarat - Guest Services Managerからの返信 (投稿日 : 2024 年 4 月 3 日)
Dear Nadine,Thank you so much for taking the time to leave us such a kind review! We hope to see you again soon and thank you for choosing our hotel for your stay.

10/10 (非常に良い)

Gabi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Gemma J. Cumarat - Guest Services Managerからの返信 (投稿日 : 2024 年 4 月 3 日)
Dear Gabi,Thank you for staying with us and for leaving us a great 5/5 review of your stay. We look forward to welcoming you back for another exceptional stay in the future.

4/10 (不満)

Jaime

2024 年 3 月に 1 泊滞在
Gemma J. Cumarat - Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Jaime,Thank you for staying with us and for your review. See you again soon.

10/10 (非常に良い)

Angus

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Close to shopping
2024 年 3 月に 1 泊滞在
Gemma J. Cumarat - Guest Services Managerからの返信 (投稿日 : 2024 年 4 月 3 日)
Dear Angus,Thank you for staying with us and for leaving us a great 5/5 review of your stay. We look forward to welcoming you back for another exceptional stay in the future.

10/10 (非常に良い)

Marcus

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly staff, good pool for kids
2024 年 3 月に 2 泊滞在
Gemma J. Cumarat - Guest Services Managerからの返信 (投稿日 : 2024 年 4 月 3 日)
Dear Marcus,Thank you so much for taking the time to leave us such a kind review! We're thrilled to hear that you've had a great experience at our hotel and that our staff has been such an important part of it. We hope to see you again soon and thank you for choosing our hotel for your stay.

6/10 (普通)

Holly

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The pool area was quite small and got very noisy in the evening. Overall, though, the hotel was clean and the staff were great.
2024 年 3 月に 1 泊滞在
Gemma J. Cumarat - Guest Services Managerからの返信 (投稿日 : 2024 年 4 月 3 日)
Dear Holly,Thank you for choosing to stay with us and for taking the time to share your experience. Thank you again for your feedback, and we hope to see you soon.

8/10 (良い)

hendrik

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quiet nice rooms. Excellent breakfast. Great coffee!
2024 年 3 月に 1 泊滞在
Gemma J. Cumarat - Guest Services Managerからの返信 (投稿日 : 2024 年 4 月 3 日)
Dear Hendrik,Thank you for staying with us. We appreciate your kind words and look forward to welcoming you back for another exceptional stay in the future.