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ハンプトン イン & スイーツ バイ ヒルトン エドモントン / ウェストの口コミ

2.5 out of 5

口コミ

8.8

非常に良い

評価 10 - 1000 件の口コミ中 601 件が非常に良い" "
評価 8 - 1000 件の口コミ中 270 件が良い" "
評価 6 - 1000 件の口コミ中 74 件が普通" "
評価 4 - 1000 件の口コミ中 28 件が不満" "
評価 2 - 1000 件の口コミ中 27 件が非常に不満" "

9.0/10

清潔度

9.2/10

スタッフとサービス

8.8/10

設備とサービス

9.0/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

10/10 (非常に良い)

Maydelinn

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Super friendly and welcoming staff! Our room wasn’t ready when we arrived but they apologized and explained that they were fully booked the night before and were trying to get our room ready as fast as they could. We waited in their comfortable lobby/breakfast area and were offered snacks and drinks. Loved the fresh coffee/tea bar that was available 24hrs. We were there for a tournament and had very early games. They opened up the breakfast 20mins earlier to accommodate us.
2024 年 5 月に 4 泊滞在
Lara Jane Daquisからの返信 (投稿日 : 2024 年 5 月 24 日)
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Hampton Inn & Suites Edmonton West. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. Looking forward to welcome you again soon.

6/10 (普通)

Laura

良かった点 : スタッフとサービス
2024 年 5 月に 1 泊滞在
Lara Jane Daquisからの返信 (投稿日 : 2024 年 5 月 21 日)
We want to say thank you for sharing your experiences with us during your recent stay at the Hampton Inn & Suites Edmonton West. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to improve our guests' experiences. Once again, we appreciate you taking the time to share your feedback.

10/10 (非常に良い)

William

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Tanyaからの返信 (投稿日 : 2024 年 5 月 15 日)
We are glad to hear that you enjoyed your stay with us. Your feedback is greatly appreciated. Looking forward o welcome you again soon.

10/10 (非常に良い)

Rev. Dr. David

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I loved the combo of a kiddie pool, a regular pool and a working whirlpool. That was excellent.
2024 年 5 月に 5 泊滞在
Lara Jane Daquisからの返信 (投稿日 : 2024 年 5 月 8 日)
We are glad to hear that you enjoyed your stay with us. Your feedback is greatly appreciated.Looking forward o welcome you again soon.

10/10 (非常に良い)

Angela

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Second time staying here and its amazing all around
2024 年 5 月に 1 泊滞在
Lara jane Daquisからの返信 (投稿日 : 2024 年 5 月 8 日)
Thank you for staying with us. Your feedback is highly appreciated. Looking forward to welcome you again soon.have a great day!

8/10 (良い)

Jennifer

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good breakfast. Wifi was not free as advertised.
2024 年 5 月に 1 泊滞在
Team Hamptonからの返信 (投稿日 : 2024 年 5 月 5 日)
We want to say thank you for sharing your experiences with us during your recent stay at the Hampton Inn & Suites Edmonton West. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to improve our guests' experiences. Once again, we appreciate you taking the time to share your feedback.

10/10 (非常に良い)

Julia

2024 年 5 月に 1 泊滞在
Lara Jane Daquisからの返信 (投稿日 : 2024 年 5 月 24 日)
Thank you for staying with us. we appreciate your feedback. Hope to see you again soon!

10/10 (非常に良い)

Antonietta、Pitt Meadows

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Breakfast was excellent, lots of options. Room was great, clean and quiet. Front desk staff very pleasant and helpful. Thank you
2024 年 4 月に 2 泊滞在
Lara Jane Daquisからの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you for staying with us . We appreciate your great feedback. Looking forward to welcome you soon! Have a wonderful day!

10/10 (非常に良い)

Roberta、KINUSO

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
.
2024 年 4 月に 1 泊滞在
Lara Jane Daquisからの返信 (投稿日 : 2024 年 4 月 25 日)
We want to say thank you for sharing your experiences with us during your recent stay at the Hampton Inn & Suites Edmonton West. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to improve our guests' experiences. Once again, we appreciate you taking the time to share your feedback.

10/10 (非常に良い)

victoria

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beds are so comfortable! The hotel is clean and staff are wonderful. We stayed for two nights with a one year old and were very satisfied. The breakfast was good as well.
2024 年 4 月に 2 泊滞在
Lara Jane Daquisからの返信 (投稿日 : 2024 年 4 月 23 日)
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Hampton Inn & Suites Edmonton West. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. Looking forward to welcome you again soon.

10/10 (非常に良い)

Orville、Calgary

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
All was excellent
2024 年 4 月に 3 泊滞在
Lara Jane Daquisからの返信 (投稿日 : 2024 年 4 月 23 日)
We appreciate you taking the time to share your great feedback. Looking forward to welcome you again soon.

10/10 (非常に良い)

Kirstina

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Close enough to the West Edmonton for a fast drive. Clean rooms and decent enough free breakfast. The front desk lady working the evenings was naturally kind!!
2024 年 4 月に 2 泊滞在
Lara Jane Daquisからの返信 (投稿日 : 2024 年 4 月 23 日)
Thank you for your great feedback with our team members! I will make sure that our team will be recognized for this. We hope to welcome you soon at Hampton Inn & Suites West Edmonton.

10/10 (非常に良い)

Gregory

2024 年 4 月に 2 泊滞在
Lara Jane Daquisからの返信 (投稿日 : 2024 年 5 月 5 日)
Thank You for staying with us. We appreciate your great feedback. Looking forward to welcome you again soon.

10/10 (非常に良い)

tyler

2024 年 4 月に 2 泊滞在
Lara Jane Daquisからの返信 (投稿日 : 2024 年 5 月 5 日)
Thank you for staying with us. We appreciate your great feedback. Looking forward to welcome you again soon.

6/10 (普通)

Heather

2024 年 4 月に 4 泊滞在
Lara Jane Daquisからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Heather,We want to say thank you for sharing your experiences with us during your recent stay at the Hampton Inn & Suites Edmonton West. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to improve our guests' experiences. Once again, we appreciate you taking the time to share your feedback.

8/10 (良い)

Stephen Michael

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was absolutely phenomenal-always more than happy to help and always pleasant.
2024 年 4 月に 2 泊滞在
Lara Jane Daquisからの返信 (投稿日 : 2024 年 4 月 13 日)
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Hampton Inn & Suites Edmonton West. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. Looking forward to welcome you again soon.

8/10 (良い)

Andrew

良かった点 : スタッフとサービス、施設のコンディションと設備
Great hotel with good breakfast just disappointed that housekeeping didn’t do a very good job and left long hairs all over the bathroom floor and main room floor wasn’t vacuumed either.
2024 年 4 月に 1 泊滞在
Lara Jane Daquisからの返信 (投稿日 : 2024 年 4 月 9 日)
Dear Andrew,We want to say thank you for sharing your experiences with us during your recent stay at the Hampton Inn & Suites Edmonton West. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to improve our guests' experiences. Once again, we appreciate you taking the time to share your feedback

8/10 (良い)

Dawn

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was user. People were respectful. Hot tub was too hot. Only complaint
2024 年 4 月に 1 泊滞在
Lara Jane Daquisからの返信 (投稿日 : 2024 年 4 月 9 日)
Dear Dawn,We want to say thank you for sharing your experiences with us during your recent stay at the Hampton Inn & Suites Edmonton West. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to improve our guests' experiences. Once again, we appreciate you taking the time to share your feedback

8/10 (良い)

Hyun Ji

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It had a toddler splash area. It was nice to see it in the pool.
2024 年 4 月に 1 泊滞在
Lara Jane Daquisからの返信 (投稿日 : 2024 年 4 月 5 日)
We want to say thank you for staying with us. We appreciate your feedback. Hope to see you again soon!

2/10 (非常に不満)

Eliahu

小さなお子様連れの家族旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel staff let a big group of people party and get drunk in the lobby. The pool was full of wild people that jumped and risk the safety of the other guests. People with there kids was playing in the hallway out of our rooms, we couldn’t sleep. The food selection was made to accommodate only people that eat pork, no alternative for Muslims, Jewish or vegetarian. The hotel manager keep lying and cover for those issues instead of trying to fix it.
2024 年 3 月に 2 泊滞在
Lara Jane Daquisからの返信 (投稿日 : 2024 年 4 月 5 日)
We want to say thank you for sharing your experiences with us during your recent stay at the Hampton Inn & Suites Edmonton West. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to improve our guests' experiences. Once again, we appreciate you taking the time to share your feedback.

8/10 (良い)

Theresa

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was large and beds comfortable, except for that pullout couch, those are terrible. We would have liked to have room cleaning daily, instead of every other day. And next time we book, we will ensure there are no hockey teams booked at the same time. There were parents drinking in the halls and kids yelling and running around until late into the night. That's no reflection on the property or staff though. Overall, we would stay here again.
2024 年 3 月に 4 泊滞在
Lara Jane Daquisからの返信 (投稿日 : 2024 年 4 月 5 日)
We want to say thank you for sharing your experiences with us during your recent stay at the Hampton Inn & Suites Edmonton West. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to improve our guests' experiences. Once again, we appreciate you taking the time to share your feedback. Looking forward to welcome you again here.

10/10 (非常に良い)

Onyeka

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice clean room with lovely breakfast.
2024 年 3 月に 3 泊滞在
Lara Jane Daquisからの返信 (投稿日 : 2024 年 4 月 5 日)
In behalf of our team, we want to say thank you for staying with us. We appreciate your feedback.

10/10 (非常に良い)

Carmen、Kinuso

2024 年 3 月に 1 泊滞在
Lara Jane Daquisからの返信 (投稿日 : 2024 年 4 月 19 日)
We want to say thank you for sharing your experiences with us during your recent stay. We appreciate your feedback. Looking forward to welcome you once again in our hotel,

8/10 (良い)

Celeste

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 3 泊滞在
Lara Jane Daquisからの返信 (投稿日 : 2024 年 3 月 30 日)
Thank you for staying with us. We appreciate your feedback and looking forward to see you again soon!

10/10 (非常に良い)

Stephanie、Yellowknife

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff were pretty amazing! They went above and beyond to make sure that my family and I had a great stay! That matters to us. We will stay here again :)
2024 年 3 月に 4 泊滞在
Team Hampton Innからの返信 (投稿日 : 2024 年 3 月 30 日)
Thank you for your great feedback with our team members! I will make sure that our team will be recognized for this. We hope to welcome you soon at Hampton Inn & Suites West Edmonton.

10/10 (非常に良い)

Gisselle

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We like it because it’s convenient for us to go anywhere
2024 年 3 月に 3 泊滞在
Lara Jane Daquisからの返信 (投稿日 : 2024 年 3 月 30 日)
Hi Giselle, We want to say thank you for sharing your experiences with us during your recent stay at the Hampton Inn & Suites Edmonton West. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to improve our guests' experiences. Once again, we appreciate you taking the time to share your feedback. Looking forward to see you again soon!

8/10 (良い)

Patricia

2024 年 3 月に 1 泊滞在
Lara Jane Daquisからの返信 (投稿日 : 2024 年 4 月 16 日)
We want to say thank you for sharing your experiences with us during your recent stay at the Hampton Inn & Suites Edmonton West. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to improve our guests' experiences. Looking forward to welcome you again soon here in our hotel.

8/10 (良い)

Cynthia

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
One issue was that they have the fridge wired to the wall light switch by the door. So if you turn off the light switch it turned off the fridge. The one switch for the fridge was not wired to the lights. The worst part is that only one maintenance man knows about this. The cleaning ladies turned it off everyday! We told the front desk that they should put a label on it and they never did in 4 DAYS that we were there.
2024 年 3 月に 4 泊滞在
Lara Jane Daquisからの返信 (投稿日 : 2024 年 3 月 27 日)
Dear Cynthia,We want to say thank you for sharing your experiences with us during your recent stay at the Hampton Inn & Suites Edmonton West. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to improve our guests' experiences. I apologize about the wall switch that make your stay inconvenience. Once again, we appreciate you taking the time to share your feedback. Have a wonderful day!

8/10 (良い)

Cameron

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The breakfast that was included was nice and the staff were very friendly.
2024 年 3 月に 3 泊滞在
Lara Jane Daquisからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Cameron,We want to say thank you for sharing your experiences with us during your recent stay at the Hampton Inn & Suites Edmonton West. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to improve our guests' experiences. Once again, we appreciate you taking the time to share your feedback.

8/10 (良い)

Wendy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Lara Jane Daquisからの返信 (投稿日 : 2024 年 3 月 26 日)
Thank you for staying with us. We appreciate your feedback.

8/10 (良い)

JOAN PIA

2024 年 3 月に 1 泊滞在
Lara Jane Daquisからの返信 (投稿日 : 2024 年 4 月 16 日)
We want to say thank you for sharing your experiences with us during your recent stay at the Hampton Inn & Suites Edmonton West. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to improve our guests' experiences. Once again, we appreciate you taking the time to share your feedback. looking forward to welcome you again in our hotel.

10/10 (非常に良い)

sandra

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean rooms and hallways. Nice pool and hot tub. Yummy breakfast included.
2024 年 3 月に 1 泊滞在
Lara Jane Daquisからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Sandra,We want to say thank you for sharing your experiences with us during your recent stay at the Hampton Inn & Suites Edmonton West. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to improve our guests' experiences. Once again, we appreciate you taking the time to share your feedback.

2/10 (非常に不満)

Reza

家族旅行
気になった点 : 施設のコンディションと設備
What they show on the internet is not how it is. Small rooms Smelly hallways Uncomfortable beds a d far from everything so make sure you have a car
2024 年 3 月に 4 泊滞在
Katherineからの返信 (投稿日 : 2024 年 3 月 24 日)
Hi Lisa, Thank you for your feedback.Our hotel is just 7 minutes away from the biggest mall in Alberta and also located in the place where we have so many restaurants, supermarkets and transportation. I do apologize if it doesn't fit your expectations, I am sure that our team have done their part to make sure your stay is comfortable. A complimentary 1-night stay under a nonrefundable booking and a complimentary dinner at our sister restaurant is the best practice that our team offered to make it right for you and your family. Have a wonderful day! Kind Regards, Katherine

10/10 (非常に良い)

Sarah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The service was great - everyone was friendly and welcoming. We noticed the breakfast tables were not wiped often, that would be my only critique. An excellent stay and a great variety of breakfast options.
2024 年 3 月に 2 泊滞在
Katherineからの返信 (投稿日 : 2024 年 3 月 24 日)
Hi Sarah, Thank you for your high ratings and have enjoyed your stay with Hampton Inn & Suites West Edmonton. I will address your concern to our breakfast department, and we will make sure that this will not happen again. Kind Regards, Katherine Villar

6/10 (普通)

Sze Man

家族旅行
良かった点 : 清潔度
It was unfortunate the pool was closed. I booked because of the breakfast and it was good.
2024 年 3 月に 1 泊滞在
Katherineからの返信 (投稿日 : 2024 年 3 月 23 日)
Hi Sze Man, Thank you for your stay at Hampton Inn & Suites West Edmonton. It is our pride to deliver a clean and comfortable stay to all our guests and so on the date of your stay our swimming pool is out of order for cleaning purposes only and we opened it in the evening on the same day. We appreciate your satisfaction with our breakfast selection. I hope you will be back in our hotel once again. Kind Regards, Katherine Villar

10/10 (非常に良い)

Glenda

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We were in Edmonton for a spring show and it was easy to get there as well as the restaurants we ate at for the two nights we stayed. Our room was clean and orderly. I don’t love carpets in rooms but it seemed clean as well. It was a bit hard to figure out the thermostat in our room but after we did it was comfortable. Great breakfast and extras available as requested! Very friendly staff!
2024 年 3 月に 2 泊滞在
Katherineからの返信 (投稿日 : 2024 年 3 月 18 日)
Hi Glenda, Thank you for choosing Hampton Inn & Suites West Edmonton. I am so delighted that you have enjoyed your stay with us, and our rooms are to be your liking. Our breakfast is one of our best assets and I am so glad that you have enjoyed it. I will make sure that our team will be recognized for their service towards you during your stay. Looking forward on your next visit at out hotel. Kind Regards, Katherine Villar

10/10 (非常に良い)

Jolanda

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was friendly ! The pool was open later that other hotels ive been too
2024 年 2 月に 2 泊滞在
Katherineからの返信 (投稿日 : 2024 年 3 月 18 日)
Hi Jolanda, Thank you for your great feedback with our team members! I will make sure that our team will be recognized for this. We hope to welcome you soon at Hampton Inn & Suites West Edmonton. Kind Regards, Katherine

10/10 (非常に良い)

Doug

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Easy access from main roads and to downtown Edmonton
2024 年 3 月に 1 泊滞在
Katherineからの返信 (投稿日 : 2024 年 3 月 17 日)
Hi Doug, Thank you for your great review and high ratings! I hope you will be back at Hampton Inn & Suites West Edmonton once again. Kind Regards, Katherine

8/10 (良い)

David

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel was clean and comfortable. Breakfast could offer more selections of items to eat. Beds were ok and everything else was satisfactory.
2024 年 3 月に 1 泊滞在
Lara Jane Daquisからの返信 (投稿日 : 2024 年 3 月 14 日)
Dear David,In behalf of our team, we want to say thank you for sharing your experiences with us during your recent stay at the Hampton Inn & Suites Edmonton West. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to improve our guests' experiences. Once again, we appreciate you taking the time to share your feedback.

10/10 (非常に良い)

Michelle

Great stay. Comfy beds. Nice room
2024 年 3 月に 1 泊滞在
Lara Jane Daquisからの返信 (投稿日 : 2024 年 3 月 12 日)
Thank you for staying with us. We appreciate your feedback and looking forward to see you again soon.

10/10 (非常に良い)

Kyle

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was great
2024 年 2 月に 2 泊滞在
Lara Jane Daquisからの返信 (投稿日 : 2024 年 3 月 2 日)
Dear Kyle,In behalf of Hampton Team, we want to say thank you for staying with us . We appreciate your feedback. Looking forward to welcome you again in our Hotel. Have a great day!

10/10 (非常に良い)

Zandra

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
Lara jane Daquisからの返信 (投稿日 : 2024 年 2 月 27 日)
Thank you for staying with us at Hampton Inn and Suites Edmonton West. We appreciate your feedback and looking forward to see again. Have a wonderful day!

10/10 (非常に良い)

Belinda

2024 年 2 月に 2 泊滞在
Katherineからの返信 (投稿日 : 2024 年 3 月 20 日)
Hi Belinda! Thank you for your 5 star ratings!We hope you have enjoyed and are comfortable during your stay with us. Looking forward on your next visit. Kind Regards, Katherine

10/10 (非常に良い)

Alejandro

良かった点 : 清潔度
2024 年 2 月に 2 泊滞在
Lara Jane Daquisからの返信 (投稿日 : 2024 年 2 月 27 日)
We want to say thank you for staying at Hampton Inn and suites Edmonton West. We appreciate your feedback and looking forward to see you again soon. Have a great day!

10/10 (非常に良い)

Terry

2024 年 2 月に 1 泊滞在
Lara Jane Daquisからの返信 (投稿日 : 2024 年 2 月 26 日)
Thank you for staying with us at Hampton Inn and Suites Edmonton West. We appreciate your feedback and looking forward to welcome you back in our Hotel. Have a wonderful day!

10/10 (非常に良い)

Steven

良かった点 : 清潔度
2024 年 1 月に 4 泊滞在
Katherineからの返信 (投稿日 : 2024 年 2 月 25 日)
Hi Steven, Thank you for your high ratings! We hope to welcome you back at Hampton Inn & Suites West Edmonton. Have a wonderful day!

10/10 (非常に良い)

Jody

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice updated clean room. Continental breakfast was great, so much to choose from. Cereal, fruit, pastries, hot food and your choice to make your own waffles. Staff was very friendly and helpful and checked in with us by text both days we were there to see if we needed anything. Nice short drive to West Edmonton Mall. Would definitely stay here again.
2024 年 2 月に 2 泊滞在
Katherineからの返信 (投稿日 : 2024 年 2 月 25 日)
Hi Jodi, Thank you for choosing Hampton Inn & Suites West Edmonton. I am so delighted that you have enjoyed your stay with us and are happy with our breakfast selections and comfortable with our rooms. It is our brand promise to make it right to all our guest that is why our team are extending their personal touch to each of our guest. We are looking forward to welcome you back on you next stay. Bring your family and friends and enjoy our amazing swimming pool as well. Kind Regards, Katherine

10/10 (非常に良い)

Marlon

小さなお子様連れの家族旅行
良かった点 : 設備とサービス、施設のコンディションと設備
It’s a good place an clean
2024 年 2 月に 2 泊滞在
Lara Jane Daquisからの返信 (投稿日 : 2024 年 2 月 20 日)
Thank you for staying with us. We appreciate your feedback.

4/10 (不満)

Michael

気になった点 : 施設のコンディションと設備
Wasn't told the pool was down, was told the hot tub was good, then the maintenance guy got mad at us cause the hot tub wasn't supposed to be used. The tv didnt work until the morning.
2024 年 2 月に 1 泊滞在
Lara Jane Daquisからの返信 (投稿日 : 2024 年 2 月 20 日)
We want to say thank you for sharing your experiences with us during your recent stay at the Hampton Inn & Suites Edmonton West. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to improve our guests' experiences. I apologize about the inconvenience of your stay because of pool closure. Once again, we appreciate you taking the time to share your feedback. I hope you will still consider our hotel on your next stay and I will make sure to make it right for you. Looking forward to welcome you once again in our Hotel.

2/10 (非常に不満)

Jackie

家族旅行
良かった点 : スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
When we showed up they told us the pool was not working, they should have us let know prior to give us option to stay elsewhere. There was also hockey and ringette teams staying at the hotel and they would use the entire public sitting area for team meals so we could not enjoy this space and when they finished the kids would play in the hallway till 1am not impressed I'll never pick a hotel with a shared space again
2024 年 2 月に 2 泊滞在
Lara Jane Daquis からの返信 (投稿日 : 2024 年 2 月 20 日)
We want to say thank you for sharing your experiences with us during your recent stay at the Hampton Inn & Suites Edmonton West. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to improve our guests' experiences. I apologize for the inconvenience of your stay due to our pool closure and not using the public area. Once again, we appreciate you taking the time to share your feedback and I hope you will still consider our hotel on your next stay and I will make sure to make it right for you. Looking forward to welcome you once again in our Hotel.