フロント

ポイント ホテル エディンバラ ヘイマーケットの口コミ

3.5 out of 5

口コミ

8.8

非常に良い

評価 10 - 1119 件の口コミ中 628 件が非常に良い" "
評価 8 - 1119 件の口コミ中 344 件が良い" "
評価 6 - 1119 件の口コミ中 97 件が普通" "
評価 4 - 1119 件の口コミ中 31 件が不満" "
評価 2 - 1119 件の口コミ中 19 件が非常に不満" "

9.2/10

清潔度

9.4/10

スタッフとサービス

8.6/10

設備とサービス

9.0/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

8/10 (良い)

???

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
エディンバラ城や旧市街地や世界遺産が30分圏内に有り散歩で堪能しました。
2024 年 5 月に 1 泊滞在
Luciaからの返信 (投稿日 : 2024 年 5 月 7 日)
Hi,Thank you for taking the time to review your stay with us. We hope to see you again very soon.Kind regards,

8/10 (良い)

Hiroko

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was my 2nd stay, as cozy as previous one. Haymarket has accomodations quieter and easier to access compared with Edinburgh Waverley and old market yet walkable to city centre. This hotel is about 5min walk from station and road is relatively flat. In terms of facilities, it still is clean and comfortable. The only wish could be having kettle for tea in the rooom. Staffs were all friendly. I wlill definitely stay apain.
2023 年 9 月に 3 泊滞在
Rachel からの返信 (投稿日 : 2023 年 9 月 18 日)
Hi Hiroko, thank you very much for the feedback, we really appreciate it. Best wishes, Rachel

4/10 (不満)

Mariko

良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
2022 年 8 月に 3 泊滞在

6/10 (普通)

Anna Sergeyevna

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス
Since we are coming from Japan, it is very similar to Toyoko Inn, APA hotels chain. The rooms are tiny but compared to Japan there are no amenities or rooms essentials at all (except hair dryer, towels and a set of plastic cups). It would be nice to have at least a box of tissues in the room… location is okish, a bit of the walk from the touristy spots, but walkable if you are without small kids and there are a couple of busses going as well (not right next to the hotel though). On the positive side, the stuff was super friendly and the lounge on the ground floor is nice and have nice vibes. We didn’t have breakfast this time since we opted for a Scottish breakfast instead just down the street :)
2022 年 8 月に 2 泊滞在
Rachelからの返信 (投稿日 : 2022 年 8 月 16 日)
Thank you for taking the time to write us a review. Kind regards Rachel

8/10 (良い)

Lynne

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
While the staff were helpful and the location good, I likely wouldn't stay here again. Room had touch pads for all lighting, which is not good if you need glasses or if there was an emergency, and there were no hand towels or face cloths in the bathroom. On the plus side, it was quiet and well located near Haymarket train station.
2024 年 5 月に 1 泊滞在
Robertaからの返信 (投稿日 : 2024 年 5 月 26 日)
Dear Lynne,thank you for taking the time to evaluate your stay with us.Kindest regards

10/10 (非常に良い)

Ronald

出張
良かった点 : 清潔度
気になった点 : 設備とサービス、施設のコンディションと設備
Small, minimalistic room, but clean. Comfortable bed. Staff were friendly and check in/out easy. Nice beer/wine/coffee/breakfast area and few lounge seats. Have a separate tiny ironing "room" on 2 floors. No desk as stated, only a narrow wall shelf and a folding wooden chair that served no purpose. Motion detection lights in halls have a few second delay, so you'll find yourself wandering in the dark occasionally. Didn't see the value vs alternatives that are more fully featured.
2024 年 5 月に 3 泊滞在
Robertaからの返信 (投稿日 : 2024 年 5 月 26 日)
Dear Ronald,thank you for your feedback and for rating us 5/5.Kindest regards

8/10 (良い)

mike

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice stay for our short visit. Room was smaller than anticipated. Good selection of food items for breakfast.
2024 年 5 月に 4 泊滞在
Authorからの返信 (投稿日 : 2024 年 5 月 25 日)
Dear Michael, thank you for staying with us and for taking the time to leave us feedback. We hope to welcome you in the future Kindest regards Roberta

10/10 (非常に良い)

Beth

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great breakfast, friendly helpful staff. Easy to walk to castle etc. Easy connection from airport to Haymarket bus stop - then short walk to hotel. Would choose again.
2024 年 5 月に 2 泊滞在
Denada からの返信 (投稿日 : 2024 年 5 月 22 日)
Hello Beth, Thank you for staying in our hotel and sharing your experience with us. We hope to welcome you again. Kind regards, Denada

8/10 (良い)

Debra

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Denada からの返信 (投稿日 : 2024 年 5 月 22 日)
Hello Debra, Thank you for staying in our hotel and sharing your experience with us. We hope to welcome you again. Kind regards, Denada

10/10 (非常に良い)

Sydney

2024 年 5 月に 2 泊滞在
Denada からの返信 (投稿日 : 2024 年 5 月 22 日)
Hello Sydney, Thank you for staying in our hotel and sharing your experience with us. We hope to welcome you again. Kind regards, Denada

2/10 (非常に不満)

Paul

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
The so-called 'comfy room' was little more than a 'cell' - capitalist/corporate greed at its most blatant. Staff nice enough however. If this is Point A, best to get to Point B as quick as possible.
2024 年 5 月に 1 泊滞在
Robertaからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Paul,thank you for your feedback.Kindest regards

10/10 (非常に良い)

Louisa、Guildford

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff were very helpful and kind rooms were small very nice location
2024 年 5 月に 2 泊滞在
Nicolasからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Louisa,Thank you for leaving this nice review.We hope to welcome you again in one of our places.Kind regards

8/10 (良い)

Anton Dung

2024 年 5 月に 5 泊滞在
Robertaからの返信 (投稿日 : 2024 年 5 月 11 日)
Dear Anton,thank you for your feedback.Kindest regards

10/10 (非常に良い)

Grace

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our two night stay here was incredible. Very helpful staff, we got an upgraded room upon check in and couldn’t have been happier with our stay.
2024 年 5 月に 1 泊滞在
Robertaからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Grace, thank you for your lovely feedback.Kindest regards

10/10 (非常に良い)

kristel、cartago

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excelente
2024 年 4 月に 2 泊滞在
Robertaからの返信 (投稿日 : 2024 年 5 月 8 日)
Thank you for your feedback.

8/10 (良い)

Alexandra

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Quick service
2024 年 5 月に 1 泊滞在
Robertaからの返信 (投稿日 : 2024 年 5 月 8 日)
Thank you for your feedback.

10/10 (非常に良い)

Galina

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice place to stay.
2024 年 4 月に 3 泊滞在
Ailsaからの返信 (投稿日 : 2024 年 5 月 5 日)
Hello Galina,Thank you for leaving us your 5/5 review! We hope to welcome you back to our hotel again soon.Kind regards,

8/10 (良い)

Julia

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
Sehr zentral gelegen. Self Check-in Möglichkeit. Frühstück sehr fettig aber ok.
2024 年 4 月に 3 泊滞在
Jamieからの返信 (投稿日 : 2024 年 5 月 2 日)
Hi Julia,Thanks for the great feedback!

10/10 (非常に良い)

E.

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Point A Morrison St Hotel is a lovely small hotel: staff was efficient and friendly; room and lobby were immaculately clean; breakfast was available but many places in the immediate area to eat; convenient to the tram, Scotrail stop and a short walk to city sites Room was a bit small with limited clothes hanging space, but other amenities and location more than compensated for this. Highly recommend
2024 年 4 月に 5 泊滞在
Robertaからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear E.,thank you for your lovely review.We hope to host you again.Kindest regards

10/10 (非常に良い)

Thomas

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Phenomenal. Loved our stay.
2024 年 4 月に 4 泊滞在
Nicolasからの返信 (投稿日 : 2024 年 5 月 1 日)
Hello Thomas,Happy to see you loved your stay with us!We hope to see you again soon.Kind regards

6/10 (普通)

Monica

家族旅行
良かった点 : 設備とサービス
Ero stata al Point A a Londra! Mi aspettavo un po’ più di pulizia, per il resto non male
2024 年 4 月に 3 泊滞在
Luciaからの返信 (投稿日 : 2024 年 4 月 29 日)
Hi Monica,Thank you for your feedback. We hope to see you again soon.Kind regards,

8/10 (良い)

Susanna

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 4 泊滞在
Fatimaからの返信 (投稿日 : 2024 年 4 月 30 日)
Hi Susanna,Thank you for your feedback.Kind regards,

6/10 (普通)

Mark

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very loud hotel you can hear everything at all hours
2024 年 4 月に 5 泊滞在
Luciaからの返信 (投稿日 : 2024 年 4 月 29 日)
Hello Mark, We are sorry our hotel did not meet your expectations. We hope you give us another opportunity in the future, as we are always trying to improve.Kind regards,

10/10 (非常に良い)

Kathalin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We had a great experience st this hotel! Rooms were super clean and comfortable. Near main steeets. Didn’t use taxis at all.
2024 年 4 月に 2 泊滞在
Nicolasからの返信 (投稿日 : 2024 年 4 月 27 日)
Hi Kathalin,Thank you for taking the time to share this overall positive experience, we appreciate hearing you enjoyed your stay with us.Best regards

10/10 (非常に良い)

Nicholas

2024 年 4 月に 3 泊滞在
Denada からの返信 (投稿日 : 2024 年 5 月 18 日)
Hello Nicolas, Thank you for staying in our hotel and sharing your experience with us.We hope to welcome you again. Kins regards, Denada

8/10 (良い)

jane elizabeth

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Room was quite small and did not like the glass door on bathroom which did not close properly. Staff were all lovely and very helpful allowed us to check in early which was helpful. Good position to walk into city centre.
2024 年 4 月に 3 泊滞在
Ailsaからの返信 (投稿日 : 2024 年 4 月 26 日)
Dear Jane,Thank you for sharing your experience with us, and for giving us a 4/5 review! We hope to welcome you back to our hotel again soon.Kind regards,

6/10 (普通)

Kate

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Grata service and room was really queen. Only complaint is the bed and pillows were insanely uncomfortable. As the room is small in the first place (which is normally fine), the tiny & uncomfortable bed made the experience not great.
2024 年 4 月に 1 泊滞在
Ailsaからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Kate,Thank you very much for sharing your experience with us. We are sorry to hear that you found our bed unsatisfactory but are pleased that you found our housekeeping services to be of good standard.We hope to welcome you back to Point A Edinburgh again.Kind regards,

10/10 (非常に良い)

Heidi

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location and clean cozy rooms
2024 年 3 月に 1 泊滞在
Nicolasからの返信 (投稿日 : 2024 年 4 月 23 日)
Hi Heidi,Thank you for taking the time to leave this review, we appreciate you enjoyed your stay with us.Kind regards

10/10 (非常に良い)

Richard

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very impressive place, beautiful, modern. Staff was very helpful. Breakfast was superior.
2024 年 4 月に 2 泊滞在
Nicolasからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Richard,Thank you for taking the time to complete the survey about your stay at Point A Hotel Edinburgh. We truly appreciate hearing about your positive feedback, and your comments have been taken to heart.We hope to see you at Point A Hotel Edinburgh again soon!Kind regards,

10/10 (非常に良い)

Eugene

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff and location are great but room size is small. Breakfast is adequate.
2024 年 4 月に 1 泊滞在
Ailsaからの返信 (投稿日 : 2024 年 4 月 21 日)
Dear Eugene,Thank you very much for leaving us your 5/5 review! We appreciate your feedback. We hope to welcome you back to Point A again soon.Kind regards,

2/10 (非常に不満)

Janah Eloise

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Rudest staff/manager and worst budget inn as this is not even a hotel. Had previously booked for 2 guests and as we got to the hotel, my parents and I were asked to book another room as the other one can't be in the room which we understood. Have contacted Expedia to make it to 3 guests instead but they weren't able to as they already checked us in. We went into the room to talk about booking another room or hotel as my parents wanted us to be all together in one room. So by 2pm, we booked a much better (which I should've done in the first place) with the nicest and kindest front desk agents. We went to the new hotel to check in and went back to Point A to grab our stuff and next thing we know, Expedia called me to let me know that they will call the police on us if one wouldn't leave the hotel, unbelievable and very inconsiderate for them to not even ask or think that we're only taking our stuff to transfer to the other hotel. Money wasn't the problem as we will truly book another as 3 guests can't be accomodated but this kind of welcome to us to this beautiful country was beyond unpleasant, discourteous and ill-mannered. We truly understand that they're doing their job but there's a better way of handling this but to threaten us was a different thing. We didn't even touch a single thing from this inn and not even a single soul slept in the room we still managed to pay because of what happened. I will never recommend this to anyone.
2024 年 4 月に 2 泊滞在
Ailsaからの返信 (投稿日 : 2024 年 4 月 21 日)
Dear Janah. We are very sorry to hear about your unsatisfactory experience with us. Our staff works hard to make sure our guests have a pleasant stay. It is also their job to make sure they follow the rules, particularly regarding health and safety, as it is paramount that we make sure our guests are safe. We contacted you multiple times yesterday regarding the issue of having three guests in the room, as we wanted to make sure we could help you find a solution as soon as possible. We always want to help our guests, but unfortunately, we must follow our procedures. We understand that this does not always sit well with everyone, and we are sorry to hear that you do not want to continue your stay with us. We apologize if this situation made you feel uncomfortable, it was certainly not our desire to make you feel that way. Our main concern is that our guests respect our rules and policies when they stay with us, for their safety above all else. We are always welcome to feedback and communication with all our guests, regardless of their experience with us, so please do not hesitate to reach out to us in the future.Kindest regards

10/10 (非常に良い)

Jacqueline

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Ben hier al eens eerder geweest en was ons goed bevallen, vandaar dat de keuze makkelijk was om hier nog eens heen te gaan. Niet te duur, schoon, vriendelijk en simpel!
2024 年 4 月に 3 泊滞在
alexからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Jacqueline, thank you for taking the time to leave us your valuable feedback. We appreciate it.We hope to be able to host you soon.Best regards,The Point A Team

10/10 (非常に良い)

JOHANNA

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This place was great only downside is that there’s no parking available. We had to pay a parking spot 2 blocks away so not terrible. Walk to the Edinburgh castle it’s only 12 minutes.
2024 年 4 月に 2 泊滞在
Robertaからの返信 (投稿日 : 2024 年 4 月 12 日)
Dear Johanna, thank you for your feedback.Kindest regards

10/10 (非常に良い)

Ardita

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 2 泊滞在
Nicolasからの返信 (投稿日 : 2024 年 4 月 9 日)
Dear Ardita,Thank you so much for your feedback.Kindest regards

10/10 (非常に良い)

Karen

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel is very modern and incredibly clean. The rooms are pretty small. We had one of the larger rooms and it was small. The bed was very comfortable and linens were spotless. The breakfast was very good, and the lounge area was quite big, so guests could hang out there if they were too cramped in their rooms. The rooms themselves don’t have a lot of amenities, no frig or coffee/tea pot. Only bath towels. No closet. That being said, we enjoyed our stay here. The location was a short walk to the Haymarket train station and a bus stop was just outside of the hotel. The staff was very friendly and helpful.
2024 年 3 月に 2 泊滞在
Ailsaからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Karen,Thank you very much for leaving us your 5/5 review! We are glad to hear you enjoyed your stay. We hope to welcome you back to Point A again soon.Kind regards,

10/10 (非常に良い)

Yajaira

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very comfortable hotel. Staff was very friendly. Breakfast was great.
2024 年 3 月に 3 泊滞在
Ailsaからの返信 (投稿日 : 2024 年 4 月 7 日)
Dear Yajaira,Thank you very much for leaving us your 5/5 review! We are happy to hear you had an enjoyable experience. We hope to welcome you back to Point A again soon.Kind regards,

10/10 (非常に良い)

Yvonne

良かった点 : 清潔度、施設のコンディションと設備
It was a great experience! Good location and amazing staff (Alvaro’s suggestions)
2024 年 3 月に 3 泊滞在
Robertaからの返信 (投稿日 : 2024 年 4 月 1 日)
Thank you for your amazing feedback.Kindest regards

10/10 (非常に良い)

Kelis

良かった点 : 清潔度
Had a lovely time staying here, its very close to the station which is a plus
2024 年 3 月に 1 泊滞在
Nicolasからの返信 (投稿日 : 2024 年 3 月 27 日)
Dear Kelis,Thank you very much for leaving this review.Kind regards

10/10 (非常に良い)

Felecia

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Quiet street still close to everything. Hotel staff are awesome and there’s 24 hour desk personnel. They also have snacks, coffee, and a bar in house that stays open late with fair prices. Great tea room across the street (honeycomb tea room) with affordable breakfast ran by a local chef.
2024 年 3 月に 6 泊滞在
Nicolasからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Felecia,Thank you for taking the time to leave these fair comments and happy to see you've appreciated your stay with us.Best regards

10/10 (非常に良い)

Barry

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Stayed here in March 24 and were very happy with our choice of hotel. The rooms were a bit on the small side but we found everything to to be spotlesssly clean. The staff were excellent, very friendly and approachable. We would definely recommend this hotel.
2024 年 3 月に 2 泊滞在
Nicolasからの返信 (投稿日 : 2024 年 3 月 24 日)
Hello Barry,Thank you for taking the time to leave these nice comments.Kind regards

10/10 (非常に良い)

Elodie

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Personnel très accueillant, toujours là pour répondre à nos questions et nous aider , toujours quelqu’un à la réception de jour comme de nuit . Petit dej très bien , seules les fenêtres sont mal isolées on entend les sirènes des ambulances
2024 年 3 月に 5 泊滞在
Nicolasからの返信 (投稿日 : 2024 年 3 月 24 日)
Dear Elodie,Thank you for the nice review and comments.Kindest regards

10/10 (非常に良い)

Michelle

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Service was really good. Check in and Check out was easy.
2024 年 3 月に 5 泊滞在
Nicolasからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear Michelle,Thank you for taking the time to leave this nice review and comments.Best regards

6/10 (普通)

Laurel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
The staff were quite friendly and helpful. Also the place was clean. Not too convenient, but good enough. My room was quite spartan. There were no amenities whatsoever. No water, coffee, or tea not even tissues. I felt fortunate to have toilet tissue. The place, however, was clean and the staff kind and accommodating and all in all that is what counts.
2024 年 3 月に 3 泊滞在
Nicolasからの返信 (投稿日 : 2024 年 3 月 20 日)
Dear Laurel,Thank you for sharing your experience in our place.Kindest regards

10/10 (非常に良い)

Pedro

2024 年 3 月に 1 泊滞在
Robertaからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Pedro,Thank you for your feedback and for staying with us. We hope to welcome you again.Kindest regards

10/10 (非常に良い)

Lesley

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff here are brilliant. Best Point A I’ve stayed in
2024 年 3 月に 1 泊滞在
Denada からの返信 (投稿日 : 2024 年 3 月 14 日)
Hello Lesley, Thank you so much for this awesome review. We are thrilled to hear that you enjoyed your stay with us. We count ourselves lucky to have customers like you. Kind regards, Denada

10/10 (非常に良い)

Alice

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Nicolasからの返信 (投稿日 : 2024 年 3 月 16 日)
Hi Alice,Thank you for the nice review.Kindest regards

10/10 (非常に良い)

Alexander

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Zimmer waren absolut okay, alle wichtigen Sehenswürdigkeiten sind von dort aus zu Fuß erreichbar. Die Zimmer sind sauber und modern über Panele bedienbar ( Licht, Lüftung etc. ). Das Frühstück ist vielfältig und teilweise vorportioniert, was sinnig ist und vermutlich viel Abfall spart! Service freundlich und immer hilfsbereit!
2024 年 3 月に 3 泊滞在
Denada からの返信 (投稿日 : 2024 年 3 月 14 日)
Hello Alexander, Thank you for your kind words. We'd love to continue providing great service to awesome guests like you.We hope we will welcome you again. Kind regards, Denada

10/10 (非常に良い)

hellen

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was very friendly and helpful. Our room, although small, was quite comfortable. The bathroom was very clean and the towels were large and fluffy. Breakfast was great too.
2024 年 3 月に 2 泊滞在
Ailsaからの返信 (投稿日 : 2024 年 3 月 12 日)
Dear Hellen,Thank you very much for leaving us your 5/5 review! We hope to welcome you back to our hotel again soon.Kind regards,

10/10 (非常に良い)

Carolina、La Porte

良かった点 : 施設のコンディションと設備
Friendly staffing
2024 年 3 月に 2 泊滞在
Christineからの返信 (投稿日 : 2024 年 3 月 9 日)
Hello Carolina,Thank you for your kind feedback.Kind regards

8/10 (良い)

Simon

良かった点 : スタッフとサービス、施設のコンディションと設備
A
2024 年 3 月に 3 泊滞在
Robertaからの返信 (投稿日 : 2024 年 3 月 5 日)
Thank you for taking the time to write this review. Kindest regards