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レオナルドロイヤルホテルエジンバラの口コミ

4 out of 5
レオナルドロイヤルホテルエジンバラ
43 Jeffrey Street, Edinburgh, Scotland

口コミ

9.0

とても素晴らしい

評価 10 - 1350 件の口コミ中 805 件が非常に良い" "
評価 8 - 1350 件の口コミ中 372 件が良い" "
評価 6 - 1350 件の口コミ中 109 件が普通" "
評価 4 - 1350 件の口コミ中 42 件が不満" "
評価 2 - 1350 件の口コミ中 22 件が非常に不満" "

9.2/10

清潔度

9.0/10

スタッフとサービス

8.6/10

設備とサービス

8.8/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

10/10 (非常に良い)

Shinya

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Marianaからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Shinya, We very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards, Mariana Reception Supervisor Leonardo Royal Edinburgh

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
駅近で観光に便利。
どの部屋もシャワーしかないようです。
2024 年 1 月に 1 泊滞在
Lauraからの返信 (投稿日 : 2024 年 1 月 13 日)
Dear Guest,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh. Unfortunately, we do not have rooms with a bath in our hotel.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

10/10 (非常に良い)

Rio

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 2 泊滞在
Greg Moorehead.からの返信 (投稿日 : 2023 年 11 月 14 日)
10/10 Rio, what more can we ask for. Thank you on behalf of the team for the high scores awarded and we look forward to welcoming you back to Edinburgh , should your plans allow. Greg MooreheadDeputy General Manager.

8/10 (良い)

TAKAAKI

Claire Livingston からの返信 (投稿日 : 2023 年 3 月 14 日)
Thank you for your review. Kind RegardsCustomer Relations

8/10 (良い)

Akira

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2022 年 8 月に 1 泊滞在

10/10 (非常に良い)

YUI

2022 年 7 月に 5 泊滞在

10/10 (非常に良い)

Akihiro、Tsuzuki Yokohama

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
エディンバラ・ウェイヴァリー駅(Edinburgh Waverley Station)と徒歩で行き来ができ、かつ、エディンバラ中心に位置しているホテルであることから何かと観光には便利なホテルです。 部屋はコンパクトながらもツインベットが２つ配置してあり4人家族で十分に宿泊できるサイズ感です。部屋はとても清潔感がありバスルームきれいに整っていましたが、洗面台の排水が若干弱い部屋でした。 朝食はホテルのレストランにてイギリス・フルブレックファストを楽しむことができました。フルブレックファストの名の通り一通りのメニューが揃っておりとても美味しかったです。 利用はしませんでしたが、バーが併設されており、ビールを含めて楽しめる雰囲気があるホテルでした。 6月中旬の利用でしたが、カーテンをしている時と、していない時では窓からの冷え込みを感じるシーンもありましたが、空調コントールが自由に効くので問題無しでしたが外気（朝夕は結構寒い場所）だったようです。 レストランのスタッフ、レセプションのスタッフ対応含めてフレンドリーで良かったです。チェックイン・チェックアウトもスムーズでした。 部屋にはWi-Fi設備有、ヘアードライヤー有、冷蔵庫有、テレビ有、室内履き用スリッパ有です。 バスタオルとかの交換をして欲しい場合には、いかにも使用済みですよ、といった感じで部屋に置いておいたほうがハウスキーピングの方には親切のようでした。 次回、エディンバラを訪ねる際にはまた利用してみたいホテルです。
2022 年 6 月に 2 泊滞在
Lauraからの返信 (投稿日 : 2022 年 6 月 23 日)
Dear Akihiro, Thank you for taking the time to review your stay with us here at Jurys Inn Edinburgh. I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh. Once again, thank you for your feedback and have a pleasant day. Kind Regards, Reception Team

10/10 (非常に良い)

JUNKO

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 4 月に 3 泊滞在
Jurys Inn Edinburghからの返信 (投稿日 : 2022 年 4 月 13 日)
Dear Junko, Thank you for taking the time to review your stay with us here at Jurys Inn Edinburgh. Thank you for the great review of our hotel and we look forward to seeing you again on your next visit to Edinburgh. Kindest Regards, Jurys Inn Edinburgh

8/10 (良い)

SATOKI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 12 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
comfortable stay
The staff were very attentive and made us feel at ease.
2021 年 11 月に 2 泊滞在

8/10 (良い)

Daisuke

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
便利でコスパに優れたホテル
エディンバラ駅から徒歩ですぐのホテルであり、観光スポットもどこも近くとても便利です。部屋は十分な広さがあり、朝ごはんがとてもおいしく、スタッフもフレンドリーでとても良い宿泊となりました。 ただ、歯ブラシや髭剃りなどは置いてありませんでした。自前のものがあったのでフロントにあるかは確認してませんが、気になる方は注意したほうが良いかもしれません。
2021 年 10 月に 1 泊滞在

10/10 (非常に良い)

Ernest

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Gorgeous hotel. Service was exceptional. Hotel very clean and lovely. Can’t wait to come back.
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Justin

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Not too far from the train station and royal mile. Would recommend if you don’t mind some stairs to get to shops and food.
2024 年 5 月に 2 泊滞在
Jamesからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear JustinWe very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,JamesReception Team

10/10 (非常に良い)

Beverly

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We loved the location of Leonardo Royal and the staff. Hotel is a 10 minute walk (with luggage) from the main train station. There are steps and a passageway right thru the property leading up to The High Street, which has numerous restaurants, pubs, churches, and at the top, Edinburgh Castle - all walking distance. Staff were wonderful, stored our luggage until check in, offered directions and dining suggestions. Would stay here again.
2024 年 5 月に 2 泊滞在
Lauraからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Beverly,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

10/10 (非常に良い)

Sueanne

カップルで旅行
Wonderful 3 day stay. Excellent location near train station and Royal Mile. Buffet breakfast was excellent and staff very accommodating.
2024 年 5 月に 3 泊滞在
Lauraからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Sueanne,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

2/10 (非常に不満)

ANOOP KUMAR

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 3 泊滞在
Lauraからの返信 (投稿日 : 2024 年 5 月 18 日)
Dear Anoop Kumar,Thank you for taking the time to tell us about your experience at the Leonardo Royal Edinburgh. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Leonardo Royal, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards,Reception Team

6/10 (普通)

Jamie

良かった点 : 清潔度
2024 年 5 月に 4 泊滞在
Lauraからの返信 (投稿日 : 2024 年 5 月 17 日)
Dear Jamie,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

10/10 (非常に良い)

Lisa

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice, clean room. Great location for Royal Mile
2024 年 5 月に 2 泊滞在
Lauraからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Lisa,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

8/10 (良い)

Gail

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Convenient to everything.
2024 年 5 月に 5 泊滞在
Lauraからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Gail,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

10/10 (非常に良い)

Maggie、Melbourne

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wonderful property. I would stay here again! Very conveniently located and has access to everything you could want or need while staying in Edinburgh.
2024 年 5 月に 2 泊滞在
Lauraからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Maggie,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

8/10 (良い)

Alejandro

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Jamesからの返信 (投稿日 : 2024 年 5 月 11 日)
Dear AlejandroWe very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,JamesReception Team

8/10 (良い)

Marsha

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Property was in a great location. Only thing I would say is that hotel restaurant needs better menu selection and to actually have the items that are on the menu.
2024 年 4 月に 8 泊滞在
Marianaからの返信 (投稿日 : 2024 年 5 月 9 日)
Dear Marsha, We very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please allow me to express my sincerest apologies for the issues during your stay; I am sorry that your experience did not meet your expectations. I will pass your comments to the management teamThank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards, Mariana Reception Supervisor Leonardo Royal Edinburgh

10/10 (非常に良い)

Nancy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel was very nice and comfortable, lov
2024 年 4 月に 2 泊滞在
KAJOLからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Nancy,Thankyou for reviewing your stay with us.We are glad you enjoyed our service and hospitality.Hope to see you again very soon.Kind Regards,Kajol YadavDuty ManagerLeonardo Royal Edinburgh

10/10 (非常に良い)

Patricia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Marianaからの返信 (投稿日 : 2024 年 5 月 9 日)
Dear Patricia, We very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards, Mariana Reception SupervisorLeonardo Royal Edinburgh

10/10 (非常に良い)

Mona

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It is in perfect location, facilities good . Overall we enjoyed our stay.
2024 年 5 月に 3 泊滞在
Marianaからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Mona, We very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards, Mariana Reception SupervisorLeonardo Royal Edinburgh

8/10 (良い)

John、Okotoks

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Location
2024 年 3 月に 3 泊滞在
Marianaからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear John, We very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards, Mariana Reception Supervisor Leonardo Royal Edinburgh

10/10 (非常に良い)

Creed

良かった点 : 清潔度
2024 年 4 月に 2 泊滞在
Marianaからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Creed, We very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,Mariana Reception SupervisorLeonardo Royal Edinburgh

10/10 (非常に良い)

Elisabeth R

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great breakfast. Friendly staff. A bit of construction behind the hotel but not too noisy. Easy access to royal mile
2024 年 4 月に 4 泊滞在
Jamesからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Elisabeth We very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,JamesReception Team

10/10 (非常に良い)

Ofelia

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Son hoteles que me gustan por amplitud Comodidad y trato amable
2024 年 4 月に 2 泊滞在
Lauraからの返信 (投稿日 : 2024 年 4 月 26 日)
Dear Ofelia,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

10/10 (非常に良い)

Neilam

2024 年 4 月に 1 泊滞在
Lauraからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Neilam,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

10/10 (非常に良い)

Safa

家族旅行, 小さなお子様連れの家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is a great hotel with a great location. Staff is wonderful and the restaurant attached has a great breakfast buffet.
2024 年 4 月に 1 泊滞在
Jamesからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear SafaWe very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,JamesReception Team

10/10 (非常に良い)

Charikleia

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A bit noisy due to construction.
2024 年 4 月に 4 泊滞在
Lauraからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear Charikleia,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh. I am very sorry about the noise that you experienced during your stay. I will pass your concerns to management and ask them to provide better updates.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

8/10 (良い)

Erin

良かった点 : スタッフとサービス、設備とサービス
Very lovely staff and the hotel was wonderful. Lovely big bed and just perfect for a romantic get away. Construction at the back of the hotel which was very noisy but wasn’t too much of an issue for us.
2024 年 4 月に 3 泊滞在
Jamesからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear ErinWe very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,JamesReception Team

10/10 (非常に良い)

Joni

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
the staff -kym made every morning lovely
2024 年 4 月に 3 泊滞在
Jamesからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear JoniWe very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,JamesReception Team

10/10 (非常に良い)

Mary

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Well kept
2024 年 4 月に 2 泊滞在
Jamesからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear MaryWe very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,JamesReception Team

10/10 (非常に良い)

Joanne、New York

2024 年 4 月に 1 泊滞在
Jamesからの返信 (投稿日 : 2024 年 5 月 11 日)
Dear JoanneWe very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,JamesReception Team

10/10 (非常に良い)

RITA、Wilmette

2024 年 4 月に 4 泊滞在
Jamesからの返信 (投稿日 : 2024 年 5 月 11 日)
Dear RitaWe very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,JamesReception Team

8/10 (良い)

Olivier

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Jamesからの返信 (投稿日 : 2024 年 4 月 21 日)
Dear OlivierWe very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,JamesReception Team

10/10 (非常に良い)

Rita

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Comfortable stay and very central location near The Royal Mile and Princes Street. Ideal for a business or family trip.
2024 年 4 月に 1 泊滞在
Marianaからの返信 (投稿日 : 2024 年 4 月 20 日)
Dear Rita, We very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards, Mariana Reception SupervisorLeonardo Royal Edinburgh

8/10 (良い)

Audrey Elizabeth

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Stayed for three nights. Room was spacious and very clean, fridge and coffee station great addition. unfortunately it overlooked a building site but as I was out most of the day, it was bearable. Staff were very helpful - nothing too much trouble.. the back of the building was on the Royal Mile so convenient for sightseeing. Would recommend
2024 年 4 月に 3 泊滞在
Lauraからの返信 (投稿日 : 2024 年 4 月 19 日)
Dear Audrey Elizabeth,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.I am very sorry about the construction noise. If you wish to stay with us again, please contact us directly and we will do our best to provide you with a room on the opposite side.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

10/10 (非常に良い)

Maggie

2024 年 4 月に 4 泊滞在
Lauraからの返信 (投稿日 : 2024 年 5 月 9 日)
Dear Maggie,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I am delighted that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

8/10 (良い)

Juan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excelente ubicación
2024 年 4 月に 2 泊滞在
Lauraからの返信 (投稿日 : 2024 年 4 月 19 日)
Dear Juan,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

10/10 (非常に良い)

Claire

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent location, perfect in between old and new towns and seconds from Waverley. Very friendly staff. Rooms soft and comfortable. Everything spotless. Breakfast very good. Some building work going on right outside but no noise. Would definitely stay again.
2024 年 4 月に 2 泊滞在
Jamesからの返信 (投稿日 : 2024 年 4 月 13 日)
Dear ClaireWe very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,JamesReception Team

10/10 (非常に良い)

Melissa

2024 年 4 月に 1 泊滞在
Jamesからの返信 (投稿日 : 2024 年 5 月 3 日)
Dear MellissaWe very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,JamesReception Team

8/10 (良い)

Bailey

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Current construction made for noisy room and bed/room was smaller than expected. However, staff was excellent. They were so kind and provided quick assistance. I also saw them working hard continuously to keep the hotel clean and amenities full in the lobby. It’s close walking distance to Waverly train station and many good restaurants and cafes. I would visit here again.
2024 年 4 月に 1 泊滞在
Jamesからの返信 (投稿日 : 2024 年 4 月 13 日)
Dear BaileyWe very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please allow me to express my apologies regarding the construction behind the hotel. I will pass this feedback onto managementThank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,JamesReception Team

10/10 (非常に良い)

Becky

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Property/ hotel was wonderful but will NEVER book through Expedia again! Just book straight with hotel!
2024 年 4 月に 1 泊滞在
Lauraからの返信 (投稿日 : 2024 年 4 月 12 日)
Dear Becky,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

10/10 (非常に良い)

Jennifer

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very pleasant stay.
2024 年 4 月に 5 泊滞在
Jamesからの返信 (投稿日 : 2024 年 4 月 9 日)
Dear JeniferWe very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,JamesReception Team

10/10 (非常に良い)

Deepali

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very conveniently located - hotel is a short walk to Waverley station, Princes Street & Royal Walk. Lots of good restaurants & pubs nearby. The room was clean & comfortable. Staff was very polite and friendly.
2024 年 4 月に 2 泊滞在
Lauraからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Deepali,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

10/10 (非常に良い)

Jeanette

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel was wonderful and in a great location to explore Edinburgh!
2024 年 3 月に 6 泊滞在
Lauraからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Jeanette,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

8/10 (良い)

Malini

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Breakfast options could have been more and the menus are repeated.
2024 年 4 月に 2 泊滞在
Lauraからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Malini,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh. I am sorry that you found our menu to be limited. I will pass your concerns to the restaurant manager.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team