内装

ホリデイ イン エクスプレス - エディンバラ シティ センター IHG ホテルの口コミ

3 out of 5

口コミ

8.8

非常に良い

評価 10 - 1002 件の口コミ中 558 件が非常に良い" "
評価 8 - 1002 件の口コミ中 303 件が良い" "
評価 6 - 1002 件の口コミ中 92 件が普通" "
評価 4 - 1002 件の口コミ中 34 件が不満" "
評価 2 - 1002 件の口コミ中 15 件が非常に不満" "

9.0/10

清潔度

9.0/10

スタッフとサービス

8.4/10

設備とサービス

8.6/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
安くて、朝食付き、そこそこ綺麗
清潔度に不満はない。ヨーロッパなのでアメニティーは置いてない。シャンプーは hair and body と一緒のものだけなので、気になる人は持ってきたほうがいい。近くにテスコがあり、とても便利。スタッフは気さくで、すぐに要望にこたえてくれる。 壁はそんなに厚くないので、声がよく漏れるが、家族連れが多いので気にならない。
2022 年 4 月に 4 泊滞在
SCからの返信 (投稿日 : 2022 年 4 月 9 日)
最近のフィードバックありがとうございます、 あなたが私たちとの滞在を楽しんでくれたこと、そして私たちがあなたのエジンバラの経験にとって大きな財産であったことをとてもうれしく思います。 私はこの翻訳がうまくいくことを願っています、私はグーグル翻訳を使用していて、最高のものを望んでいます! 今後ともよろしくお願い申し上げます。 敬具、 スーザンクレイグ ゼネラルマネージャー Holiday Inn Express Edinburgh City Center

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2020 年 2 月に 2 泊滞在
csiからの返信 (投稿日 : 2020 年 2 月 15 日)
Dear guest, Thank you for scoring us with a 5. We hope that you have enjoyed your stay, and also we hope to see you again soon, so we will get another opportunity to serve you again in the future. Kind regards, Susan Craig General Manager

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2019 年 10 月に 2 泊滞在
GSMからの返信 (投稿日 : 2019 年 11 月 8 日)
Thank you for scoring us with a 8. We hope that you have enjoyed your stay, and also we hope to see you again soon, so we will get another opportunity to serve you again in the future. Kind regards, Susan Craig General Manager

10/10 (非常に良い)

Salvatore

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent location, excellent staff, very good and varied breakfast
2024 年 5 月に 3 泊滞在
ykからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Salvatore, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

8/10 (良い)

Catherine

家族旅行
良かった点 : スタッフとサービス、設備とサービス
Dans l’ensemble bien mais douche défectueuse donc ca sens l’humidité.
2024 年 5 月に 3 泊滞在
ykからの返信 (投稿日 : 2024 年 5 月 27 日)
Dear Catherine, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us.I will pass on your comments to our Maintenance team to get the room checked-out.We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

8/10 (良い)

Jeong Ho

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
Breakfast service is very good.
2024 年 5 月に 1 泊滞在
ykからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Jeong, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 (非常に良い)

Bradley

Centrally located.
2024 年 5 月に 4 泊滞在
ykからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Bradley, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 (非常に良い)

Mette

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在
ykからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Mette, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

8/10 (良い)

Mark

良かった点 : 清潔度、施設のコンディションと設備
2024 年 5 月に 4 泊滞在
ykからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Mark, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

8/10 (良い)

Wilma

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was very nice in centre of the city. The service was good. On the side was not clear about single bed and two beds when you want to book 2 rooms. No probleem we had a nice weekend.
2024 年 5 月に 2 泊滞在
ykからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Wilma, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

8/10 (良い)

KRISTELL

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Accessibilité, petit déjeuner moyen
2024 年 5 月に 3 泊滞在
ykからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Kristell, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 (非常に良い)

Samantha

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
No issues with our stay here. It is in a convenient area and the staff were great. Only “complaint” is that it is quite small. Our room was pretty crammed and the lobby was often hard to navigate through when it got busy with tour groups. Didn’t really affect us though.
2024 年 5 月に 1 泊滞在
ykからの返信 (投稿日 : 2024 年 5 月 11 日)
Dear Samantha, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 (非常に良い)

Clara

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Loved the location - lots of shops and restaurants around and so close to the Royal Mile!!! Great place to stay!!!
2024 年 5 月に 1 泊滞在
YKからの返信 (投稿日 : 2024 年 5 月 11 日)
Dear Clara, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 (非常に良い)

Anthony

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location good hotel & staff, nice breakfast
2024 年 4 月に 1 泊滞在
ykからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Anthony, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 (非常に良い)

Sofía Cobo

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Alojamiento bien situado y muy cercano a la zona vieja, a tan solo 15 minutos andando
2024 年 4 月に 5 泊滞在
ykからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Sofia, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

6/10 (普通)

Carol

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Didn’t like the basement room or the fact we couldn’t open the window
2024 年 4 月に 4 泊滞在
ykからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Carol, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre. Please know that your comments are extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

8/10 (良い)

Liliana

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Ottima posizione per visitare la città. Colazione buona sia dolce che salata.PErsonale gentile e disponibile. Abbastanza pulito. Unico neo la moquette nelle camere.
2024 年 4 月に 5 泊滞在
ykからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Liliana, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

8/10 (良い)

Gian Matteo

良かった点 : 清潔度、施設のコンディションと設備
2024 年 4 月に 4 泊滞在
ykからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Gian, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 (非常に良い)

Emily

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall well maintained.
2024 年 4 月に 3 泊滞在
ykからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Emily, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 (非常に良い)

Carlos

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Muy bien ubicada en la ciudad. Creca de estación de buses, cerca del centro de Edimburgo, con estacion de tranvía al frente. Volvería sin duda.
2024 年 4 月に 3 泊滞在
ykからの返信 (投稿日 : 2024 年 4 月 27 日)
Dear Carlos, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 (非常に良い)

Leon

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great service, free coffe and clean.
2024 年 4 月に 1 泊滞在
ykからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Leon, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 (非常に良い)

BRUNO

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Facile d'accès, très bon accueil, chambre calme et très propre, petit déjeuner sympathique
2024 年 4 月に 2 泊滞在
ykからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Bruno, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

8/10 (良い)

Owen

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Lovely building with loads of shopping and restaurants and pubs on the doorstep. Our room was very small even though the receptionist said it was an upgrade. Our room wasn’t serviced on our second day even though we were out of the room for long periods during the day which meant us using damp towels the next day.
2024 年 4 月に 3 泊滞在
ykからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Owen, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

6/10 (普通)

WELINGTON

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Uma instalação mediana, não compativel com o preço cobrado. Um cafè da manhã com poucas opções e um piso de madeira que faz muito barulho quando transita e dificulta dormir pela noite.
2024 年 4 月に 5 泊滞在
YKからの返信 (投稿日 : 2024 年 4 月 17 日)
Dear guest, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre. Please know that your comments are extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

6/10 (普通)

Kaeleigh

カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
The room was a bit tight, and the elevators were kind of a circus. We liked the location, but the breakfast was a zoo; even though the food was ok, the experience wasn't great. I know they do warn you about this, however traveling with a toddler does limit our time options and breakfast was only til 10:30 on weekdays. No idea where the parking was, but it wasn't out front which made for a bit of a scramble. But the staff were nice, even if they only refilled our coffee with decaf.
2024 年 4 月に 2 泊滞在
ykからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Kaeleigh, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre. Please know that your comments are extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Are you positive you are not getting hotels mixed up?Our breakfast on weekdays is 06:30-10:00 and we do not do refills. There are coffee machines but the only decaff available is via sachets that you mix yourself.We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 (非常に良い)

Allyson

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place & location to stay at!
2024 年 4 月に 2 泊滞在
ykからの返信 (投稿日 : 2024 年 4 月 14 日)
Dear Allyson, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

8/10 (良い)

Timothy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel was okay. Just heating didn’t seem to work. It was so cold. Bed is very small. Floor was making lots of creaking noises when you walk around. This was on level 6. Felt sorry for the people below us. Only 7 car parks but had to pay 20 pound for 1 night. There is a lift but there is still stairs to get to you room. Very strange specially when you have luggage.
2024 年 4 月に 1 泊滞在
ykからの返信 (投稿日 : 2024 年 4 月 13 日)
Dear Timothy, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us.All our beds are the UK standard for their type ( double/single etc).Did you notify reception on the issues you faced with the heating during your stay? We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 (非常に良い)

Ben

2024 年 4 月に 4 泊滞在
ykからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Ben, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 (非常に良い)

dinos

カップルで旅行
Just across the road from the theatre Great
2024 年 4 月に 1 泊滞在
ykからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Dinos, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 (非常に良い)

Candy Lee

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was in such a nice area with a tram stop right there. The staff were very nice and professional.
2024 年 3 月に 7 泊滞在
YKからの返信 (投稿日 : 2024 年 4 月 6 日)
Dear Candy Lee, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 (非常に良い)

Dolly

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent central location for a family vacation!
2024 年 3 月に 1 泊滞在
ykからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Dolly, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. I am happy to hear that our amazing location has been an asset for you. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 (非常に良い)

Jonathan

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We enjoyed our stay here!! It was clean, felt safe, not far from bus stop to get around, friendly staff, excellent breakfast options, room was ready early, and easy baggage hold option if needed. I would definitely recommend. (As a precaution I check all beds for bedbugs and thankfully didnt find any but the pull out sofa could use a vacuuming underneath.) I appreciate the cleanliness throughout the hotel otherwise!!
2024 年 3 月に 1 泊滞在
ykからの返信 (投稿日 : 2024 年 3 月 28 日)
Dear Jonathan, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 (非常に良い)

Weston

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel was great! Room was clean, staff was helpful and so nice. Very good breakfast and good WiFi. It was in a great location in the city- walkable to anywhere! Plus, had a great Italian restaurant (Gulianos) right beside it! Would definitely stay again.
2024 年 3 月に 3 泊滞在
ykからの返信 (投稿日 : 2024 年 3 月 28 日)
Dear Weston, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 (非常に良い)

Paul

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent service and location. Great value for money.
2024 年 3 月に 3 泊滞在
ykからの返信 (投稿日 : 2024 年 3 月 24 日)
Dear Paul, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

8/10 (良い)

craig

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
ARからの返信 (投稿日 : 2024 年 3 月 18 日)
Dear Craig, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Adam RochowiakSenior Guest Service Manager

10/10 (非常に良い)

Simon

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Helpful staff and facilities that work
2024 年 3 月に 1 泊滞在
ykからの返信 (投稿日 : 2024 年 3 月 13 日)
Dear Simon, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 (非常に良い)

David

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location especially if visiting the Playhouse Theatre, or any location at the east end of Princes Street. Close to Trams / easy access from Airport. Breakfast included and good selection and tasty!
2024 年 3 月に 1 泊滞在
ykからの返信 (投稿日 : 2024 年 3 月 13 日)
Dear David, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 (非常に良い)

Kam

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We stayed in the hotel for 4 nights everything was just perfect from the staff to the breakfast would definitely recommend this hotel
2024 年 2 月に 4 泊滞在
ykからの返信 (投稿日 : 2024 年 3 月 2 日)
Dear Kam, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 (非常に良い)

Dawn

2024 年 2 月に 1 泊滞在
ykからの返信 (投稿日 : 2024 年 3 月 24 日)
Dear Dawn, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

8/10 (良い)

ERIC

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Un hôtel agréable avec un personnel à l’écoute. Le petit déjeuner est très prisé des clients, l’affluence peut être importante en fonction des horaires.
2024 年 2 月に 4 泊滞在
ykからの返信 (投稿日 : 2024 年 2 月 28 日)
Dear Eric, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

6/10 (普通)

Jade

小さなお子様連れの家族旅行
Standard hotel, ideal location for getting around the city centre, shops all close by and the tram getting back to the airport is on the doorstep. Downside, room was basic, no fridge, no room service. Breakfast was just chaos we never sat upstairs in the main dining area, we were in the bar area, nothing was on the tables, I had to keep getting up and down to get cutlery, condiments etc. Pretty basic breakfast, limited choice. One breakfast staff member in particular was grumpy, no service with a smile, and was quite rude when I asked for a spoon for the eggs, she said no we're taking this away now, there's food upstairs... Again inconvenient seeing as I had my 4 year old son sitting on his own downstairs whilst I'm having to keep going upstairs. Also the food was being taken away at 09:10, service is meant to finish at 10am...
2024 年 2 月に 3 泊滞在
ykからの返信 (投稿日 : 2024 年 2 月 27 日)
Dear Jade, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre. Please know that your comments are extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. I would like to apologize to you for not meeting your expectations with regards to our breakfast, however, due to the Brand Standard there is little we can do in that respect.Breakfast can get very busy that's why all guests are advised of the busy/quiet times but it is ultimately up to them to decide when to come down for it.Our main breakfast area stays open as advertised but the bar/lounge area that is used for additional seating is tidied up earlier than that so it can revert to being the bar/lounge.We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

4/10 (不満)

Alexandra

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
2024 年 2 月に 1 泊滞在
ykからの返信 (投稿日 : 2024 年 2 月 28 日)
Dear Alexandra, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre. Please know that your comments are extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.Would you care to elaborate on your experience with us?We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 (非常に良い)

Kerry

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
My thoughts
The hotel was lovely and clean. The staff were friendly and there were plenty of options for breakfast. We were able to park easily, despite the carpark only having 7 spaces and the hotel is situated nicely. The only downside was that the hotel didn't have a restaurant, so we wete unable to order food in the evening, when the kids were too tired to go back out.
2024 年 2 月に 1 泊滞在
ykからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Kerry, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 (非常に良い)

Matthew

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convenient for the rugby. Tram outside straight to the stadium. Good location.
2024 年 2 月に 1 泊滞在
ykからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Matthew, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. I am happy to hear that our amazing location has been an asset for you. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

8/10 (良い)

Adam

良かった点 : 清潔度、スタッフとサービス
2024 年 2 月に 1 泊滞在
ykからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Adam, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 (非常に良い)

Jazel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在
ykからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Jazel, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 (非常に良い)

Jinzhu、Mexico

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good
2024 年 2 月に 2 泊滞在
ykからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear Jinzhu, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 (非常に良い)

mark

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent breakfast options. Friendly staff
2024 年 2 月に 2 泊滞在
ykからの返信 (投稿日 : 2024 年 2 月 20 日)
Dear Mark, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

8/10 (良い)

mrs m

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing Location
Hotel was clean , perfectly situated opposite a tram stop . Breakfast was good . Tea and coffee complimentary all day if needed . Lots of restaurants within walking distance and all sights are either walkable or available on the tram line
2024 年 2 月に 3 泊滞在
ykからの返信 (投稿日 : 2024 年 2 月 20 日)
Dear guest, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

8/10 (良い)

TP

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Some good some not so good.
Hotel is in a great location, a short walk from the station. It is directly across the road from the Edinburgh Playhouse and The Omni Centre with pubs and restaurants. Hotel was very clean and all staff very friendly and welcoming. Room was small and quite basic but beds were very comfy. Bathroom was small and there was a high step up to the shower tray. Some of the tray sealant was quite mouldy. Breakfast was really good.
2024 年 2 月に 2 泊滞在
ykからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear TP, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager