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グランドステイ レジデンシャル スイーツ - オークレアの口コミ

2.5 out of 5
グランドステイ レジデンシャル スイーツ - オークレア
5310 Prill Rd, Eau Claire, WI

口コミ

8.8

非常に良い

評価 10 - 1001 件の口コミ中 574 件が非常に良い" "
評価 8 - 1001 件の口コミ中 288 件が良い" "
評価 6 - 1001 件の口コミ中 85 件が普通" "
評価 4 - 1001 件の口コミ中 28 件が不満" "
評価 2 - 1001 件の口コミ中 26 件が非常に不満" "

9.0/10

清潔度

9.0/10

スタッフとサービス

8.6/10

設備とサービス

8.8/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

6/10 (普通)

brooke

2024 年 5 月に 1 泊滞在
Brittney Koepke, General Managerからの返信 (投稿日 : 2024 年 5 月 23 日)
Brooke,Thank you for taking the time to leave us a review regarding your recent stay with us. We strive to provide the best guest experience every time, and I am sad to see we did not accomplish our goal. I will use this feedback to better educate the staff, and we hope you will give the GrandStay another chance the next time your travels bring you to Eau Claire.

6/10 (普通)

Diane

気になった点 : 施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Brittney Koepke, General Managerからの返信 (投稿日 : 2024 年 5 月 20 日)
Diane,Thank you for taking the time to leave us a review regarding your recent stay with us. We strive to provide the best guest experience every time, and I am sad to see we did not accomplish our goal. I will use this feedback to better educate the staff, and we hope you will give the GrandStay another chance the next time your travels bring you to Eau Claire.

8/10 (良い)

Terri

家族旅行
良かった点 : 清潔度
Walls are very thin . Can hear everything. Rooms need a deep cleaning .
2024 年 5 月に 3 泊滞在
Brittney Koepke, General Managerからの返信 (投稿日 : 2024 年 5 月 13 日)
Terri,Thank you for taking the time to leave us a review regarding your recent stay with us. We strive to provide the best guest experience every time, and I am sad to see we did not accomplish our goal. I will use this feedback to better educate the staff, and we hope you will give the GrandStay another chance the next time your travels bring you to Eau Claire.

10/10 (非常に良い)

Julie

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great value- clean - pool - BBQ - basketball area & putting area - the suites are great! I’ll be back!
2024 年 5 月に 1 泊滞在
Brittney Koepke, General Managerからの返信 (投稿日 : 2024 年 5 月 13 日)
Julie,Thank you for taking the time to fill out our post-stay survey. We are glad to see you thoroughly enjoyed your stay with us and appreciate the feedback you have provided. We hope you will consider the GrandStay again when your travels bring you to Eau Claire, WI.

6/10 (普通)

Aaron

No
2024 年 3 月に 2 泊滞在
Brittney Koepke, General Managerからの返信 (投稿日 : 2024 年 5 月 10 日)
Aaron,Thank you for taking the time to leave us a review regarding your recent stay with us. We strive to provide the best guest experience every time, and I am sad to see we did not accomplish our goal. I will use this feedback to better educate the staff, and we hope you will give the GrandStay another chance the next time your travels bring you to Eau Claire.

10/10 (非常に良い)

Diane

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Brittney Koepke, General Managerからの返信 (投稿日 : 2024 年 5 月 10 日)
Diane,Thank you for taking the time to leave us a review. We appreciate the feedback and are thrilled to hear you had a great stay with us! We look forward to seeing you in the future when traveling to Eau Claire, WI.

8/10 (良い)

Steven

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Jose was very helpful and knowledgeable...
2024 年 5 月に 2 泊滞在
Brittney Koepke, General Managerからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for taking the time to leave us a review. We appreciate the feedback and are thrilled to hear you had a great stay with us! We look forward to seeing you in the future when traveling to Eau Claire, WI.

4/10 (不満)

Lisa

家族旅行
良かった点 : 設備とサービス
気になった点 : 清潔度
Property could be up dated. Rooms were clean but exterior needs some repair. Breakfast was very limited. Coffee was horrible. No one was at desk. We won't be back.
2024 年 5 月に 1 泊滞在
Brittney Koepke, General Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Lisa,Thank you for taking the time to leave us a review regarding your recent stay with us. We strive to provide the best guest experience every time, and I am sad to see we did not accomplish our goal. I will use this feedback to better educate the staff, and we hope you will give the GrandStay another chance the next time your travels bring you to Eau Claire.

10/10 (非常に良い)

Isaac

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Staff was friendly and helpful, located near shopping locations and dining.
2024 年 5 月に 1 泊滞在
Brittney Koepke, General Managerからの返信 (投稿日 : 2024 年 5 月 6 日)
Isaac,Thank you for taking the time to leave us a review. We appreciate the feedback and are thrilled to hear you had a great stay with us! We look forward to seeing you in the future when traveling to Eau Claire, WI.

10/10 (非常に良い)

Kerby

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stay. Clean and friendly staff.
2024 年 4 月に 1 泊滞在
Brittney Koepke, General Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Kerby,Thank you for taking the time to leave us a review. We appreciate the feedback and are thrilled to hear you had a great stay with us! We look forward to seeing you in the future when traveling to Eau Claire, WI.

10/10 (非常に良い)

Karen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Brittney Koepke, General Managerからの返信 (投稿日 : 2024 年 4 月 30 日)
Karen,Thank you for taking the time to leave us a review. We appreciate the feedback and are thrilled to hear you had a great stay with us! We look forward to seeing you in the future when traveling to Eau Claire, WI.

2/10 (非常に不満)

Nate

気になった点 : スタッフとサービス
Wasn’t able to stay because of booking issue, hotel put all liability on Expedia and Expedia wasn’t willing to do anything to remedy the issue. Got charged for the room and wasn’t able to stay. No idea about the quality of the room or hotel. But if you work with a booking agent there needs to be a better partnership to work out issues other than passing blame onto the next party to not have to deal with it but still happily take my money for not providing any service or lodging whatsoever.
2024 年 4 月に 1 泊滞在
Brittney Koepke, General Managerからの返信 (投稿日 : 2024 年 4 月 29 日)
Nate,Thank you for taking the time to leave us a review regarding your recent stay with us. We strive to provide the best guest experience every time, and I am sad to see we did not accomplish our goal. I will use this feedback to better educate the staff, and we hope you will give the GrandStay another chance the next time your travels bring you to Eau Claire.

10/10 (非常に良い)

Deborah

Love staying at Grand Stay
2024 年 4 月に 1 泊滞在
Brittney Koepke, General Managerからの返信 (投稿日 : 2024 年 4 月 29 日)
Deborah,Thank you for taking the time to leave us a review. We appreciate the feedback and are thrilled to hear you had a great stay with us! We look forward to seeing you in the future when traveling to Eau Claire, WI.

10/10 (非常に良い)

Jonathan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It feels like home away from home. Safe, clean, roomy. First option every time we stay in Eau Claire.
2024 年 2 月に 1 泊滞在
Brittney Koepke, General Managerからの返信 (投稿日 : 2024 年 4 月 22 日)
Jonathan,Thank you for taking the time to leave us a review. We appreciate the feedback and are thrilled to hear you had a great stay with us! We look forward to seeing you in the future when traveling to Eau Claire, WI.

10/10 (非常に良い)

Vujo

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice for the price. Large rooms are a bit outdated, but clean and spacious. I will definitely stay there again.
2024 年 4 月に 2 泊滞在
Brittney Koepke, General Managerからの返信 (投稿日 : 2024 年 4 月 15 日)
Vujo,Thank you for taking the time to leave us a review. We appreciate the feedback and are thrilled to hear you had a great stay with us! We look forward to seeing you in the future when traveling to Eau Claire, WI

10/10 (非常に良い)

Isaac

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Brittney Koepke, General Managerからの返信 (投稿日 : 2024 年 4 月 15 日)
Isaac,Thank you for taking the time to leave us a review. We appreciate the feedback and are thrilled to hear you had a great stay with us! We look forward to seeing you in the future when traveling to Eau Claire, WI

10/10 (非常に良い)

Bai

2024 年 4 月に 1 泊滞在
Brittney Koepke, General Managerからの返信 (投稿日 : 2024 年 5 月 6 日)
Bai,Thank you for taking the time to leave us a review. We appreciate the feedback and are thrilled to hear you had a great stay with us! We look forward to seeing you in the future when traveling to Eau Claire, WI.

8/10 (良い)

Brad

2024 年 4 月に 1 泊滞在
Brittney Koepke, General Managerからの返信 (投稿日 : 2024 年 5 月 6 日)
Brad,Thank you for taking the time to leave us a review. We appreciate the feedback and are thrilled to hear you had a great stay with us! We look forward to seeing you in the future when traveling to Eau Claire, WI.

10/10 (非常に良い)

Spencer

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Really enjoyed the breakfast and the hot tub. Beds were comfy and room was fantastic.
2024 年 4 月に 2 泊滞在
Brittney Koepke, General Managerからの返信 (投稿日 : 2024 年 4 月 8 日)
Spencer,Thank you for taking the time to leave us a review. We appreciate the feedback and are thrilled to hear you had a great stay with us! We look forward to seeing you in the future when traveling to Eau Claire, WI.

10/10 (非常に良い)

Kathleen

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was very clean and quiet. Good hot breakfast.
2024 年 4 月に 1 泊滞在
Brittney Koepke, General Managerからの返信 (投稿日 : 2024 年 4 月 8 日)
Kathleen,Thank you for taking the time to leave us a review. We appreciate the feedback and are thrilled to hear you had a great stay with us! We look forward to seeing you in the future when traveling to Eau Claire, WI.

10/10 (非常に良い)

Mary

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Brittney Koepke, General Managerからの返信 (投稿日 : 2024 年 4 月 8 日)
Mary,Thank you for taking the time to leave us a review. We appreciate the feedback and are thrilled to hear you had a great stay with us! We look forward to seeing you in the future when traveling to Eau Claire, WI.

10/10 (非常に良い)

Barbara E

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Brittney Koepke, General Managerからの返信 (投稿日 : 2024 年 4 月 2 日)
Barbara,Thank you for taking the time to leave us a review. We appreciate the feedback and are thrilled to hear you had a great stay with us! We look forward to seeing you in the future when traveling to Eau Claire, WI.

10/10 (非常に良い)

Sharon

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It's a very nice room. Love the kitchenet.
2024 年 3 月に 1 泊滞在
Brittney Koepke, General Managerからの返信 (投稿日 : 2024 年 4 月 1 日)
Sharon,Thank you for taking the time to leave us a review. We appreciate the feedback and are thrilled to hear you had a great stay with us! We look forward to seeing you in the future when traveling to Eau Claire, WI.

10/10 (非常に良い)

Dawn

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We enjoyed our stay very much. Was excellent accomodations for a girls night out.
2024 年 3 月に 1 泊滞在
Brittney Koepke, General Managerからの返信 (投稿日 : 2024 年 3 月 25 日)
Dawn,Thank you for taking the time to leave us a review. We appreciate the feedback and are thrilled to hear you had a great stay with us! We look forward to seeing you in the future when traveling to Eau Claire, WI.

10/10 (非常に良い)

Diana

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Thank you to the staff for everything!
2024 年 3 月に 1 泊滞在
Brittney Koepke, General Managerからの返信 (投稿日 : 2024 年 3 月 18 日)
Diana,Thank you for taking the time to leave us a review. We appreciate the feedback and are thrilled to hear you had a great stay with us! We look forward to seeing you in the future when traveling to Eau Claire, WI.

8/10 (良い)

Jen

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice property. The only complaint is lack of staff. The morning desk person was running desk, trying to keep breakfast bar full and answering phones.
2024 年 3 月に 1 泊滞在
Brittney Koepke, General Managerからの返信 (投稿日 : 2024 年 3 月 18 日)
Jen,Thank you for taking the time to leave us a review regarding your recent stay with us. We strive to provide the best guest experience every time, and I am sad to see we did not accomplish our goal. I will use this feedback to better educate the staff, and we hope you will give the GrandStay another chance the next time your travels bring you to Eau Claire.

6/10 (普通)

Bonnie、Racine

家族旅行
良かった点 : スタッフとサービス
The room itself was ok. Not horrible but nothing spectacular either. Beds were a bit firm. Shower didn’t seem the cleanest and the water pressure was horrible. Area is great… located near the mall and lots of food options. Kwik Trip is across the street! Staff is friendly too.
2024 年 3 月に 2 泊滞在
Brittney Koepke, General Managerからの返信 (投稿日 : 2024 年 3 月 13 日)
Bonnie,Thank you for taking the time to leave us a review regarding your recent stay with us. We strive to provide the best guest experience every time, and I am sad to see we did not accomplish our goal. I will use this feedback to better educate the staff, and we hope you will give the GrandStay another chance the next time your travels bring you to Eau Claire.

10/10 (非常に良い)

Tina

2024 年 3 月に 1 泊滞在
Brittney Koepke, General Managerからの返信 (投稿日 : 2024 年 3 月 11 日)
Tina,Thank you for taking the time to leave us a review. We appreciate the feedback and are thrilled to hear you had a great stay with us! We look forward to seeing you in the future when traveling to Eau Claire, WI.

10/10 (非常に良い)

Wendy J

良かった点 : 清潔度、スタッフとサービス
It was nice to have a refrigerator in the room and cook top for morning.
2024 年 3 月に 1 泊滞在
Brittney Koepke, General Managerからの返信 (投稿日 : 2024 年 3 月 5 日)
Wendy,Thank you for taking the time to leave us a review. We appreciate the feedback and are thrilled to hear you had a great stay with us! We look forward to seeing you in the future when traveling to Eau Claire, WI.

10/10 (非常に良い)

Catherine

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is our seond time staying. The rooms have been very nice.
2024 年 2 月に 1 泊滞在
Brittney Koepke, General Managerからの返信 (投稿日 : 2024 年 2 月 29 日)
Catherine,Thank you for taking the time to fill out our post-stay survey. We are glad to see you thoroughly enjoyed your stay with us and appreciate the feedback you have provided. We hope you will consider the GrandStay again when your travels bring you to Eau Claire, WI.

2/10 (非常に不満)

John

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Brittney Koepke, General Managerからの返信 (投稿日 : 2024 年 2 月 28 日)
John,Thank you for taking the time to leave us a review regarding your recent stay with us. We strive to provide the best guest experience every time, and I am sad to see we did not accomplish our goal. I will use this feedback to better educate the staff, and we hope you will give the GrandStay another chance the next time your travels bring you to Eau Claire.

6/10 (普通)

Kay

良かった点 : 清潔度
気になった点 : スタッフとサービス
2024 年 2 月に 1 泊滞在
Brittney Koepke, General Managerからの返信 (投稿日 : 2024 年 2 月 26 日)
Kay,Thank you for taking the time to leave us a review regarding your recent stay with us. We strive to provide the best guest experience every time, and I am sad to see we did not accomplish our goal. I will use this feedback to better educate the staff, and we hope you will give the GrandStay another chance the next time your travels bring you to Eau Claire.

6/10 (普通)

Catherine

出張, 家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
気になった点 : 清潔度
The property was very quiet. The employees were great. For the downturn, the bathroom wasnt completely cleaned and the kitchenette floor hadn't been cleaned. Christina was very helpful. She's great.
2024 年 2 月に 2 泊滞在
Brittney Koepke, General Managerからの返信 (投稿日 : 2024 年 2 月 23 日)
Catherine,Thank you for taking the time to leave us a review regarding your recent stay with us. We strive to provide the best guest experience every time, and I am sad to see we did not accomplish our goal. I will use this feedback to better educate the staff, and we hope you will give the GrandStay another chance the next time your travels bring you to Eau Claire.

10/10 (非常に良い)

Shannon

-
2024 年 2 月に 1 泊滞在
Brittney Koepke, General Managerからの返信 (投稿日 : 2024 年 2 月 23 日)
Shannon,Thank you for taking the time to leave us a review. We appreciate the feedback and are thrilled to hear you had a great stay with us! We look forward to seeing you in the future when traveling to Eau Claire, WI.

10/10 (非常に良い)

Brenda

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Brittney Koepke, General Managerからの返信 (投稿日 : 2024 年 2 月 19 日)
Brenda,Thank you for taking the time to leave us a review. We appreciate the feedback and are thrilled to hear you had a great stay with us! We look forward to seeing you in the future when traveling to Eau Claire, WI.

10/10 (非常に良い)

AMANDA

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great value.
2024 年 2 月に 1 泊滞在
Brittney Koepke, General Managerからの返信 (投稿日 : 2024 年 2 月 19 日)
Amanda,Thank you for taking the time to leave us a review. We appreciate the feedback and are thrilled to hear you had a great stay with us! We look forward to seeing you in the future when traveling to Eau Claire, WI.

8/10 (良い)

Nicole

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The only thing id the hot tub isnt working, i wish i had known but everything else has been great
2024 年 2 月に 1 泊滞在
Brittney Koepke, General Managerからの返信 (投稿日 : 2024 年 2 月 19 日)
Nicole,Thank you for taking the time to leave us a review regarding your recent stay with us. We strive to provide the best guest experience every time, and I am sad to see we did not accomplish our goal. I will use this feedback to better educate the staff, and we hope you will give the GrandStay another chance the next time your travels bring you to Eau Claire.

6/10 (普通)

宿泊されたお客様

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Night audit wins
The night audit employee was top notch!! He was friendly, happy to help, and professional. I'm sorry I forgot your name, but you get the best employee title! Thank you.
2024 年 2 月に 1 泊滞在
Brittney Koepke, General Managerからの返信 (投稿日 : 2024 年 2 月 19 日)
Thank you for taking the time to fill out our post-stay survey. We are glad to see you thoroughly enjoyed your stay with us and appreciate the feedback you have provided. We hope you will consider the GrandStay again when your travels bring you to Eau Claire, WI.

6/10 (普通)

Vicki

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度
The night audit employee was amazing and so was the house keeper . The rest of the employees not so great
2024 年 2 月に 1 泊滞在
Brittney Koepke, General Managerからの返信 (投稿日 : 2024 年 2 月 19 日)
Vicki,Thank you for taking the time to leave us a review regarding your recent stay with us. We strive to provide the best guest experience every time, and I am sad to see we did not accomplish our goal. I will use this feedback to better educate the staff, and we hope you will give the GrandStay another chance the next time your travels bring you to Eau Claire.

10/10 (非常に良い)

Michelle

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
It really was a Grand Stay!
Wonderful stay! Courteous, friendly staff at this beautiful and very clean hotel. My daughter and I stayed in a one bedroom suite, plenty of space, kitchen with large refrigerator and comfortable seating in the living room area. Bed was very comfortable. We recommend this hotel and will be back next time we are in town!
2024 年 2 月に 1 泊滞在
Brittney Koepke, General Managerからの返信 (投稿日 : 2024 年 2 月 18 日)
Michelle,Thank you for taking the time to leave us a review. We appreciate the feedback and are thrilled to hear you had a great stay with us! We look forward to seeing you in the future when traveling to Eau Claire, WI.

10/10 (非常に良い)

Brian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Brittney Koepke, General Managerからの返信 (投稿日 : 2024 年 2 月 16 日)
Brian,Thank you for taking the time to leave us a review. We appreciate the feedback and are thrilled to hear you had a great stay with us! We look forward to seeing you in the future when traveling to Eau Claire, WI.

10/10 (非常に良い)

Shannon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
-
2024 年 2 月に 1 泊滞在
Brittney Koepke, General Managerからの返信 (投稿日 : 2024 年 2 月 13 日)
Shannon,Thank you for taking the time to leave us a review. We appreciate the feedback and are thrilled to hear you had a great stay with us! We look forward to seeing you in the future when traveling to Eau Claire, WI.

10/10 (非常に良い)

Cindy

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
We went to Eau Claire, WI for a short girl's trip. The hotel location was good, several places to eat, shop, movies, walking trails, etc. The hotel staff was very friendly. Breakfast had enough choices for all of us. We did not use the hot tub or pool this time, but I have during other stays. That area is small, but works. Had a room with 2 bedrooms plus used the pull out couch. Beds were good, room clean. Not many utensils, but enough for us 3 gals. Priced well, enjoyed our stay.
2024 年 2 月に 1 泊滞在
Brittney Koepke, General Managerからの返信 (投稿日 : 2024 年 2 月 12 日)
Cindy,Thank you for taking the time to leave us a review. We appreciate the feedback and are thrilled to hear you had a great stay with us! We look forward to seeing you in the future when traveling to Eau Claire, WI.

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
Brittney Koepke, General Managerからの返信 (投稿日 : 2024 年 2 月 2 日)
Thank you for taking the time to leave us a review. We appreciate the feedback and are thrilled to hear you had a great stay with us! We look forward to seeing you in the future when traveling to Eau Claire, WI.

10/10 (非常に良い)

Jeannie

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was fantastic.
2024 年 1 月に 2 泊滞在
Brittney Koepke, General Managerからの返信 (投稿日 : 2024 年 1 月 29 日)
Jeannie,Thank you for taking the time to leave us a review. We appreciate the feedback and are thrilled to hear you had a great stay with us! We look forward to seeing you in the future when traveling to Eau Claire, WI

6/10 (普通)

Michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Noisy
The room was fine, but the noise (stomping) from the guests, or whoever, upstairs was very loud and consequently I did not sleep well at all. The breakfast was sub par. The "omelettes" were rubbery andvthete wete only 3. Very little food. Disappointing aftet being up most of the night.
2024 年 1 月に 1 泊滞在
Brittney Koepke, General Managerからの返信 (投稿日 : 2024 年 1 月 29 日)
Michael,Thank you for taking the time to leave us a review regarding your recent stay with us. We strive to provide the best guest experience every time, and I am sad to see we did not accomplish our goal. I will use this feedback to better educate the staff, and we hope you will give the GrandStay another chance the next time your travels bring you to Eau Claire.

10/10 (非常に良い)

Trevor

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
Brittney Koepke, General Managerからの返信 (投稿日 : 2024 年 1 月 29 日)
Trevor,Thank you for taking the time to leave us a review. We appreciate the feedback and are thrilled to hear you had a great stay with us! We look forward to seeing you in the future when traveling to Eau Claire, WI

10/10 (非常に良い)

Shannon

出張
良かった点 : スタッフとサービス
Very nice hotel.
2024 年 1 月に 1 泊滞在
Brittney Koepke, General Managerからの返信 (投稿日 : 2024 年 1 月 25 日)
Shannon,Thank you for taking the time to leave us a review. We appreciate the feedback and are thrilled to hear you had a great stay with us! We look forward to seeing you in the future when traveling to Eau Claire, WI.

10/10 (非常に良い)

Jon

2024 年 1 月に 1 泊滞在
Brittney Koepke, General Managerからの返信 (投稿日 : 2024 年 1 月 25 日)
Jon,Thank you for taking the time to leave us a review. We appreciate the feedback and are thrilled to hear you had a great stay with us! We look forward to seeing you in the future when traveling to Eau Claire, WI.

10/10 (非常に良い)

JENNIFER

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convenient location. Small parking lot, but no trouble parking. Very friendly and helpful staff. Beautiful room (queen studio suite).
2024 年 1 月に 2 泊滞在
Brittney Koepke, General Managerからの返信 (投稿日 : 2024 年 1 月 22 日)
Jennifer,Thank you for taking the time to leave a great review of our hotel. We are glad to see you enjoyed your stay with us, and hope you will consider the GrandStay again when your travels bring you to Eau Claire, WI.