朝食、ランチ、ディナーに営業 (多国籍料理)

ビレッジ ホテル サウサンプトン イーストリーの口コミ

4 out of 5
ビレッジ ホテル サウサンプトン イーストリー
Bournemouth Road, Chandler's Ford, Eastleigh, England

口コミ

8.4

とても良い

評価 10 - 435 件の口コミ中 213 件が非常に良い" "
評価 8 - 435 件の口コミ中 122 件が良い" "
評価 6 - 435 件の口コミ中 54 件が普通" "
評価 4 - 435 件の口コミ中 28 件が不満" "
評価 2 - 435 件の口コミ中 18 件が非常に不満" "

8.8/10

清潔度

8.4/10

スタッフとサービス

8.8/10

設備とサービス

9.0/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

10/10 (非常に良い)

Sharon

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We was welcomed with a free drink as we were going on a cruise, nice touch! Rooms are quite small but nicely furnished. The pillows and bed were a bit hard for me giving me backache but my husband found them comfortable. Leisure facilities were ok, pool was quiet which was nice but the jacuzzi was full of men who didn’t want to get out, they stayed in for ages, not giving other people the opportunity to use it. Steam room out of action.
2024 年 5 月に 1 泊滞在

8/10 (良い)

Brian、Las Vegas

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Outstanding staff, friendly and accommodating! Room was small, bathroom sink faucet was lose and drained extremely slow…shower allowed significant amount of water to soak floor outside if shower stall. Preppy look, but room main was lacking.
2024 年 5 月に 1 泊滞在
Village Hotelsからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Brian, Thank you very much for taking the time to send us your feedback. We look forward to welcoming you again to our hotel.

8/10 (良い)

James

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Village Hotelsからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear James, Thank you very much for taking the time to send us your feedback. We look forward to welcoming you again to our hotel.

8/10 (良い)

Alexander

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Room was very small and there is nothing nearby for dining or entertainment. Great staff and room was clean.
2024 年 5 月に 1 泊滞在
Village Hotelsからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Alexander, Thank you very much for taking the time to send us your feedback. We look forward to welcoming you again to our hotel.

10/10 (非常に良い)

Michelle

カップルで旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was very clean. The staff was very attentive
2024 年 5 月に 1 泊滞在
Village Hotelsからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Michelle, Thank you very much for taking the time to send us your feedback. We look forward to welcoming you again to our hotel.

6/10 (普通)

Ronald

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Chambre petite et fenestration presque absente
2024 年 5 月に 1 泊滞在
Village Hotelsからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Ronald, Thank you very much for taking the time to send us your feedback. We look forward to welcoming you again to our hotel.

10/10 (非常に良い)

Kevin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel was great and located in a nice area. A very modern hotel and very clean. The staff was friendly and helpful. We went to the restaurant and bar attached and found the food quality good.
2024 年 5 月に 2 泊滞在
Village Hotelsからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Kevin, Thank you very much for taking the time to send us your feedback. We look forward to welcoming you again to our hotel.

10/10 (非常に良い)

Douglas

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The best
2024 年 5 月に 1 泊滞在
Village Hotelからの返信 (投稿日 : 2024 年 5 月 11 日)
Dear Douglas, Thank you very much for taking the time to send us your feedback. We look forward to welcoming you again to our hotel.

10/10 (非常に良い)

Linda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Village Hotelからの返信 (投稿日 : 2024 年 5 月 11 日)
Dear Linda, Thank you very much for taking the time to send us your feedback. We look forward to welcoming you again to our hotel.

8/10 (良い)

Jyoti

2024 年 5 月に 2 泊滞在

8/10 (良い)

Gordon

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
.
2024 年 4 月に 1 泊滞在
Village Hotelからの返信 (投稿日 : 2024 年 5 月 11 日)
Dear Gordon, Thank you very much for taking the time to send us your feedback. We look forward to welcoming you again to our hotel.

6/10 (普通)

Glen

良かった点 : 清潔度
Overpriced for what it is. Basically a Travelodge on top of a really busy and noisy gym
2024 年 4 月に 1 泊滞在
Village Hotelからの返信 (投稿日 : 2024 年 4 月 27 日)
Dear Glen, Thank you very much for taking the time to send us your feedback. We look forward to welcoming you again to our hotel.

10/10 (非常に良い)

Tom

2024 年 4 月に 1 泊滞在
Village Hotelからの返信 (投稿日 : 2024 年 5 月 11 日)
Dear Tom, Thank you very much for taking the time to send us your feedback. We look forward to welcoming you again to our hotel.

4/10 (不満)

Phillip

気になった点 : スタッフとサービス
The room are small with beds less than 6ft from the door into the corridor, pipes dripping through the night, hairs in bathroom, air con pipe work making noise when off, no welcome or help on arrival only asked once i had finished but given no details of the hotel or where the lifts were very poor Food was awful and coleslaw definitely not edible the worst village ive been too what a let down
2024 年 4 月に 2 泊滞在
Village Hotelからの返信 (投稿日 : 2024 年 4 月 27 日)
Dear Phillip, Thank you very much for taking the time to send us your feedback. We look forward to welcoming you again to our hotel.

4/10 (不満)

Andrew

気になった点 : 清潔度、スタッフとサービス
Upon arrival between 10.30 and 11pm on Thursday, 4th April 2024, the receptionist was unwelcoming, uncommunicative, miserable and quite obviously hated her job. In all the hotels in all the world, she had to be the worst. The room was ok. Was shocked to find a glass door to the bathroom- no privacy whilst on the toilet!! Talking of the toilet, it was badly stained and the shower was filthy, as was the soap bottle provided by the hand wash basin. The skirting board nearest to the bed hadn’t been cleaned in months as there was dirt, dust, fluff and someone’s nail clippings on there. The bed was comfortable and the large tv meant we were able to relax down before falling asleep. It was a shame, as I think with friendlier staff, better cleaning this could have been a better, more pleasurable experience. I don’t usually leave reviews, but felt I had to on this occasion.
2024 年 4 月に 1 泊滞在
Village Hotelからの返信 (投稿日 : 2024 年 4 月 14 日)
Dear Andrew, Thank you very much for taking the time to send us your feedback. We look forward to welcoming you again to our hotel.

4/10 (不満)

Ha

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Village Hotelからの返信 (投稿日 : 2024 年 4 月 14 日)
Dear guest, Thank you very much for taking the time to send us your feedback. We look forward to welcoming you again to our hotel.

10/10 (非常に良い)

Lauren

良かった点 : 清潔度、施設のコンディションと設備
Loved the self check in. The public areas and bedrooms are great, very quirky. Only thing I was unhappy about was it was not too clear about free parking at weekends. I paid via the app and was only when in the room the note was there advising of this. Will definitely return
2024 年 3 月に 1 泊滞在
Village Hotelからの返信 (投稿日 : 2024 年 4 月 14 日)
Dear Lauren, Thank you very much for taking the time to send us your feedback. We look forward to welcoming you again to our hotel.

8/10 (良い)

Wayne

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
気になった点 : 清潔度
Dirty plates with food still on them left in corridor outside 2 different rooms from 7pm untill 10am the hygiene that could cause
2024 年 2 月に 2 泊滞在
Village Hotelからの返信 (投稿日 : 2024 年 3 月 20 日)
Dear Wayne, Thank you for taking the time to send us your feedback and apologies for the issues encountered.

10/10 (非常に良い)

Stua

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A hotel with a culture
A really great experience, from the moment of arriving to a friendly greeting, through to a lovely and clean room, presented perfectly. The food is great and actually I love the sense there is a culture associated with this hotel.
2024 年 2 月に 1 泊滞在
Village Hotelからの返信 (投稿日 : 2024 年 2 月 18 日)
Dear Stuart, Thank you very much for taking the time to send us your feedback. We look forward to welcoming you again to our hotel.

8/10 (良い)

André

2024 年 2 月に 2 泊滞在
Village Hotelからの返信 (投稿日 : 2024 年 2 月 17 日)
Dear Andre, Thank you very much for taking the time to send us your feedback. We look forward to welcoming you again to our hotel.

10/10 (非常に良い)

Harry

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在
VIllage Hotelからの返信 (投稿日 : 2024 年 2 月 17 日)
Dear Harry, Thank you very much for taking the time to send us your feedback. We look forward to welcoming you again to our hotel.

10/10 (非常に良い)

Dean

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean and easy to access hotel with a great gym and business centre that was also really useful
2024 年 2 月に 1 泊滞在
Village Hotelからの返信 (投稿日 : 2024 年 2 月 7 日)
Dear Dean, Thank you very much for taking the time to send us your feedback. We look forward to welcoming you again to our hotel.

6/10 (普通)

GRAHAM

良かった点 : 清潔度
Flatters to deceive
All the gadgets yet a double socket by the side of my bed wasn’t working at all. No I’m Earline on check to report it to.
2024 年 2 月に 1 泊滞在
Village Hotelからの返信 (投稿日 : 2024 年 2 月 7 日)
Dear Graham, Thank you for taking the time to send us your feedback and apologies for the issues encountered.

2/10 (非常に不満)

Bryan

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Village Hotelからの返信 (投稿日 : 2024 年 2 月 1 日)
Dear Bryan, Thank you for taking the time to send us your feedback and apologies for the issues encountered.

8/10 (良い)

Francesca

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very happy with my stay. Room was very neat and clean and the shower was amazing. Helpful friendly staff.
2024 年 1 月に 1 泊滞在
Village Hotelからの返信 (投稿日 : 2024 年 2 月 1 日)
Dear Francesca, Thank you very much for taking the time to send us your feedback. We look forward to welcoming you again to our hotel.

10/10 (非常に良い)

Harry

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
Village Hotelからの返信 (投稿日 : 2024 年 2 月 1 日)
Dear Harry, Thank you very much for taking the time to send us your feedback. We look forward to welcoming you again to our hotel.

10/10 (非常に良い)

Matthew

良かった点 : 清潔度、スタッフとサービス
2024 年 1 月に 1 泊滞在
Village Hotelからの返信 (投稿日 : 2024 年 2 月 1 日)
Dear Matthew, Thank you very much for taking the time to send us your feedback. We look forward to welcoming you again to our hotel.

6/10 (普通)

Karen

家族旅行
良かった点 : スタッフとサービス
2024 年 1 月に 1 泊滞在
Village Hotelからの返信 (投稿日 : 2024 年 1 月 19 日)
Dear Karen, Thank you very much for taking the time to send us your feedback. We look forward to welcoming you again to our hotel.

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Village Hotelからの返信 (投稿日 : 2024 年 1 月 19 日)
Dear Guest, Thank you very much for taking the time to send us your feedback. We look forward to welcoming you again to our hotel.

6/10 (普通)

Moureen

2024 年 1 月に 2 泊滞在
Village Hotelからの返信 (投稿日 : 2024 年 1 月 19 日)
Dear Moureen, Thank you very much for taking the time to send us your feedback. We look forward to welcoming you again to our hotel.

10/10 (非常に良い)

Gareth

2023 年 12 月に 3 泊滞在
Village Hotelからの返信 (投稿日 : 2024 年 1 月 19 日)
Dear Gareth, Thank you very much for taking the time to send us your feedback. We look forward to welcoming you again to our hotel.

10/10 (非常に良い)

Tasmin

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Village Hotelからの返信 (投稿日 : 2024 年 1 月 7 日)
Dear Tasmin, Thank you very much for taking the time to send us your feedback. We look forward to welcoming you again to our hotel.

2/10 (非常に不満)

Minal

2023 年 12 月に 1 泊滞在
Village Hotelからの返信 (投稿日 : 2024 年 1 月 19 日)
Dear Minal, Thank you for taking the time to send us your feedback and apologies for the issues encountered.

2/10 (非常に不満)

Mary Ann

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Noisy, dirty and got no sleep
We are frequent visitors but we won’t be using the hotel again, we were put in room 225 and the noise from the gum below was unacceptable, until late at night and then again at 4am! This was even more annoying by the fact that we booked originally to use the gym as it was advertised as 24 hours use! But we could only access it in hours that were too late in thr morning for us, we raised the point with reception, only to be told “ oh yes that room can be noisy!” The bathroom was far from clean and cobwebs were abundant in there, not happy with our stay, will not be back
2023 年 12 月に 2 泊滞在
VIllage Hotelsからの返信 (投稿日 : 2023 年 12 月 22 日)
Dear Mary Ann, Thank you for taking the time to send us your feedback and apologies for the issues encountered.

10/10 (非常に良い)

Matthew

2023 年 12 月に 1 泊滞在
Village Hotelsからの返信 (投稿日 : 2023 年 12 月 22 日)
Dear Matthew, Thank you very much for taking the time to send us your feedback. We look forward to welcoming you again to our hotel.

10/10 (非常に良い)

Michael

2023 年 12 月に 1 泊滞在
Village Hotelからの返信 (投稿日 : 2024 年 1 月 7 日)
Dear Michael, Thank you very much for taking the time to send us your feedback. We look forward to welcoming you again to our hotel.

8/10 (良い)

Dan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Not eco friendly
Bathroom window wide open on arrival on a cold December day. Shame. Everything else was good
2023 年 12 月に 1 泊滞在
Village Hotelsからの返信 (投稿日 : 2023 年 12 月 22 日)
Dear Dan, Thank you very much for taking the time to send us your feedback. We look forward to welcoming you again to our hotel.

8/10 (良い)

Shelley

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Didn't enjoy my stay
Went for a work do didn't enjoy the 3 course meal the soup was a bit spicy my face was burning so I had to stop main turkey was dry dessert chocolate to bitter really should get at least 3 different options on each course With the room my sleep was disturbed at 4 am with a alarm going off and found it very hard to go back to sleep False advertisement on about the room there is no Dyson hair dryer it's a standard hair dryer and no Google nest or Alexa. For the price I paid for the room access to the pool should be included as well as breakfast as it's not in a catchment area there is not a lot around
2023 年 12 月に 1 泊滞在
VIllage Hotelsからの返信 (投稿日 : 2023 年 12 月 22 日)
Dear Shelley, Thank you for taking the time to send us your feedback and apologies for the issues encountered.

6/10 (普通)

André

2023 年 12 月に 1 泊滞在
Village Hotelsからの返信 (投稿日 : 2023 年 12 月 22 日)
Dear Andre, Thank you very much for taking the time to send us your feedback. We look forward to welcoming you again to our hotel.

6/10 (普通)

Andrew

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Noisy
The hotel was very nice and the Shower was very good. However my room was on the 2nd floor adjacent the staff lift and above the kitchen and because of the open ceilings on the GF I'm not sure if it was noise from the kitchen or Gym but it echoed around the hotel all day and all night. Also staff lift room door banging regular.
2023 年 11 月に 2 泊滞在
Village Hotelsからの返信 (投稿日 : 2023 年 12 月 22 日)
Dear Andrew, Thank you for taking the time to send us your feedback and apologies for the issues encountered.

8/10 (良い)

janet

2023 年 11 月に 1 泊滞在
Village Hotelsからの返信 (投稿日 : 2023 年 12 月 22 日)
Dear Janet, Thank you very much for taking the time to send us your feedback. We look forward to welcoming you again to our hotel.

10/10 (非常に良い)

Jimmy

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Restruant inside hotel.
2023 年 10 月に 1 泊滞在
Village Hotelからの返信 (投稿日 : 2023 年 12 月 3 日)
Dear Jimmy, Thank you very much for taking the time to send us your feedback. We look forward to welcoming you again to our hotel.

10/10 (非常に良い)

Aled

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Really clean, lovely staff, very convenient
2023 年 11 月に 2 泊滞在
Village Hotelからの返信 (投稿日 : 2023 年 12 月 3 日)
Dear Aled, Thank you very much for taking the time to send us your feedback. We look forward to welcoming you again to our hotel.

10/10 (非常に良い)

Susan

2023 年 11 月に 1 泊滞在
Village Hotelsからの返信 (投稿日 : 2023 年 12 月 22 日)
Dear Susan, Thank you very much for taking the time to send us your feedback. We look forward to welcoming you again to our hotel.

10/10 (非常に良い)

Neil

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Was impressed with check in and service. The room was great with very large tv, comfortable bed. Food was very good with a great selection. Also the breakfast was excellent. I must say that all the staff were helpful and polite and made my stay a very pleasant one. Would definitely stay there again.
2023 年 11 月に 2 泊滞在
Village Hotelからの返信 (投稿日 : 2023 年 12 月 3 日)
Dear Neil, Thank you very much for taking the time to send us your feedback. We look forward to welcoming you again to our hotel.

10/10 (非常に良い)

Gianni

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Apart the shower, where all the water went out.
2023 年 11 月に 1 泊滞在
VIllage Hotelからの返信 (投稿日 : 2023 年 12 月 3 日)
Dear Gianni, Thank you very much for taking the time to send us your feedback. We look forward to welcoming you again to our hotel.

10/10 (非常に良い)

Michail

出張
良かった点 : 施設のコンディションと設備、客室の快適度
2023 年 11 月に 2 泊滞在
Village Hotelからの返信 (投稿日 : 2023 年 11 月 10 日)
Dear Michail, Thank you very much for taking the time to send us your feedback. We look forward to welcoming you again to our hotel.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great modern and comfortable hotel, the staff were personable and our stay was relaxing. Clean rooms with plenty of amenities. No windows in the rooms and the rooms are on the smaller side.
2023 年 11 月に 1 泊滞在
VIllage Hotelからの返信 (投稿日 : 2023 年 11 月 10 日)
Dear Guest, Thank you very much for taking the time to send us your feedback. We look forward to welcoming you again to our hotel.

6/10 (普通)

Simon

出張
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Served it's purpose.
Small but comfortable room, probably won't stay there again due to noise issues, not the most sound proofed rooms, able to hear conversations from people in the corridors until bar closes!
2023 年 10 月に 1 泊滞在
Village Hotelからの返信 (投稿日 : 2023 年 11 月 10 日)
Dear Simon, Thank you for taking the time to send us your feedback and apologies for the issues encountered.

6/10 (普通)

Edward

2023 年 10 月に 1 泊滞在
Village Hotelからの返信 (投稿日 : 2023 年 12 月 3 日)
Dear Edward, Thank you very much for taking the time to send us your feedback. We look forward to welcoming you again to our hotel.