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"Hotel was superb from the vallet parking, to security, to cleanliness, comfort of beds and dining. Casino has both smoking and non smoking completely separate sections. Staff is very friendly. Security is top notch!"

"I would definitely stay there again. It was very comfortable and the staff were very helpful and friendly."

"The Best Western Plus in Jonesboro is a decent stay, especially for the money. The property is old, and that is evident by just looking around inside and outside. The room seems pretty clean but smelled of mildew and had several repairs in the drywall in the bath area that were not done professionally. Breakfast was good and the staff were helpful and friendly. The price was very economical, so I wasn't expecting much. In the future, I would likely spend the extra 40$/night to have a facility that was a bit cleaner and probably less mold and mildew. Overall decent for the value."

"Facility/ hotel was pretty clean for the most part. Staff was helpful! Driving up to the hotel (location) was a bit iffy! But once we entered the front door/ lobby we were impressed w/ the bright open modern design. The gym was not as impressive…dull, dirty, limited equipment & late night activities w/ children running rampant from the next door pool. There definitely, needs to be an age restriction or supervision in place. My workout was cut short. Pool was over crowded & security guard was out numbered! Contactless was a plus!"

"The room definitely needs an update. Staff is courteous and the property seems clean. We were not impressed with the buffet."

"Front desk staff (including security and valet) were outstanding. Cleaning staff seemed not as friendly during the free times I saw them. No saying hello, or evening returning the greeting, on the phone, or just not as customer-aware as the front desk staff. Also appreciated that air and heat worked in the room. Only negative regarding the room is the lack of ice dispensers. Overall, a great stay and I will definitely consider this one of my first choices in the future. Great job to the front desk/security/valet staff - I appreciate you all. Finally -- no one was at the front desk when I checked out (approx 02:45) - so I had to leave my keycard on top of the laptop at the front desk. Just a FYI."

"Everything was wonderful . Would stay here again . Staff was helpful and friendly . "

"Delightful stay! Would definitely stay again"

"I had inadvertently booked a for a week later and didn’t realize it until check- in ; the reception agent worked with me to find a room anyway but could not honor my Expedia price due to MY error. I was pleased and would stay again"