Room was filthy , had to change rooms because it was that bad , take a fifty pound deposit when you get there and not told prior
Alfie
2024 年 6 月に 1 泊滞在
8/10 (良い)
NICHOLA
カップルで旅行
2024 年 6 月 1 日
良かった点 : 清潔度、スタッフとサービス
Everything was fine except attention to detail. Skirting boards around the window, the bin in bathroom everytime you went to put your foot on the peddle the bin toppled ovet so i had to use my hands. First maids service
They didnt top up coffee and tea. They kindly put almond milk in our room but failed to put dairy milks which i did say it was only 1 of us who were dairy free. The changing room for swimming was absolutely disgusting. It made one feel dirty. The decor is crumbling. The bin for the towels was filthy and marked inside. This really let everything down.
Otherwise staff were friendly and professional for the standard of hotel. The restaurant food and staff was very good. Good chef and well trained staff. Reception staff professional and friendly. Position of hotel good.hallway needs upgrading and more attention to detail with cleaning. Parking should be free especially as i have a disabled badge. The car park was relatively empty. That is just greed. Over all good stay.
NICHOLA
2024 年 5 月に 3 泊滞在
6/10 (普通)
Agnieszka
カップルで旅行
2024 年 5 月 28 日
良かった点 : 清潔度、スタッフとサービス
I was excited about our stay in Best Western as I stayed at their hotels before (aboard). The hotel is located on the seafront, close to the Pier.
I received a pleasant welcome at check-in. Our room however was very dated. Bed had a too soft mattresses and we could feel all the springs. Warm water tap wasn’t working.
Breakfast was ok; a choice of 4 warm meals and some cerial, yoghurt, fruit and pastries.
There is also a small warm indoor pool which is a bonus.
Agnieszka
2024 年 5 月に 2 泊滞在
6/10 (普通)
Susan
グループ旅行
2024 年 5 月 22 日
気になった点 : 清潔度、施設のコンディションと設備
Unfortunately there was mould on the ceiling in the bathroom and the extractor fan(no window) was clogged with fluff and dust!! Also the bed heads and lamps were very dusty,not nice!! Would not stay again and was disappointed as have recently stayed at another Best Western. The breakfast at the other hotel was also much superior so was disappointed with this as well!!
Susan
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Carl、Maidstone
家族旅行
2024 年 5 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel is well kept and pleasant to be in. the staff are polite and helpful.
Carl
2024 年 5 月に 1 泊滞在
8/10 (良い)
Shady
2024 年 4 月 14 日
良かった点 : 清潔度、施設のコンディションと設備
Good accommodation
Shady
2024 年 4 月に 2 泊滞在
10/10 (非常に良い)
Robert
2024 年 4 月 14 日
Robert
2024 年 4 月に 2 泊滞在
6/10 (普通)
Lisa
2024 年 2 月 20 日
気になった点 : 客室の快適度
The hotel in general is nice, my biggest issue was the police presence some colourful characters staying in the hotel, not sure if it’s used as temporary accommodation, glad I didn’t bring my children