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プレミア ホテル リージェントの口コミ

3 out of 5
プレミア ホテル リージェント
22 Esplanade, Beach Front, East London, Eastern Cape

口コミ

7.0

良い

評価 10 - 87 件の口コミ中 16 件が非常に良い" "
評価 8 - 87 件の口コミ中 29 件が良い" "
評価 6 - 87 件の口コミ中 25 件が普通" "
評価 4 - 87 件の口コミ中 12 件が不満" "
評価 2 - 87 件の口コミ中 5 件が非常に不満" "

7.6/10

清潔度

7.2/10

スタッフとサービス

2.0/10

設備とサービス

6.8/10

施設のコンディションと設備

7.4/10

環境への配慮

口コミ

6/10 (普通)

Mpumzi

良かった点 : スタッフとサービス
気になった点 : 清潔度
We couldn't enjoy lounge area due to armpit smell on their coushin.
2024 年 2 月に 3 泊滞在

10/10 (非常に良い)

CEDRIC CHESTER、Hartford

2024 年 1 月に 1 泊滞在

2/10 (非常に不満)

S

2023 年 12 月に 2 泊滞在

8/10 (良い)

Siya

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 2 泊滞在

6/10 (普通)

Regina

出張
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Recent stay
Well situated, easy access from the airport, beautiful sea view from my room. However, no wifi at hotel. It would also be nice if hotel management can inform customers about load shedding schedule.
2023 年 10 月に 1 泊滞在

8/10 (良い)

Thami

2023 年 7 月に 1 泊滞在

4/10 (不満)

A

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
2023 年 4 月に 1 泊滞在

10/10 (非常に良い)

Mpumzi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 2 月に 1 泊滞在

10/10 (非常に良い)

MR

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 10 月に 1 泊滞在

6/10 (普通)

Daniel

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Not up to expectations.
I took a suite with the intention of treating my wife to something a bit special. The cleanliness of the suite was good but there were a few issues that irritated me. Considering the cost and the location, I was surprised to find that there were only two towels available. A small "hand-towel" and a slightly larger one. The water tasted bad but this was probably because we are not used to the EL water. This could have been somewhat offset with some complimentary bottled water, of which there was none. The rooms were a bit Spartan and there could have been some flowers (even plastic ones). The shouting and noises of the car washing that takes place across the entire front of the hotel were a bit disconcerting until we reminded ourselves that this, after all, Africa and that we should just live with these little irritations. Abandoning any ideas of a romantic evening on the veranda, we turned on the TV only to find a tiny (6 plus 2 snow) bouquet of channels that included news, cartoons and soapies. Thank goodness for an iPad and downloaded movies.
2022 年 1 月に 1 泊滞在
Dannyからの返信 (投稿日 : 2022 年 1 月 11 日)
Dear Daniel, thank you for your review of our property. Apologies for your disappointment with the ambiance. Please do not hesitate to contact me directly should you choose to stay with us again and I will make sure that you are looked after.

8/10 (良い)

ebrahim aboobaker

出張
良かった点 : 清潔度、スタッフとサービス、客室の快適度
2021 年 10 月に 1 泊滞在
Dannyからの返信 (投稿日 : 2021 年 11 月 9 日)
Thank you for your of our property review Ebrahim. It is encouraging to know that our service is appreciated.

10/10 (非常に良い)

Mlungisi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing, I won't mind ukubuyela futhi.
2021 年 9 月に 3 泊滞在
Dannyからの返信 (投稿日 : 2021 年 9 月 16 日)
Thank you for your feedback Mlungisi! We are glad you enjoyed your stay. Hope to see you soon!

8/10 (良い)

BANDILE

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
BANDILE FAMILY
It was awesome 👌👏
2021 年 6 月に 1 泊滞在
Dannyからの返信 (投稿日 : 2021 年 6 月 30 日)
We are glad you enjoyed yourself. Hope to see you soon.

8/10 (良い)

Ntombi

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
If the rooms could be more cleaner. Staff very friendly
2021 年 5 月に 1 泊滞在
Dannyからの返信 (投稿日 : 2021 年 5 月 27 日)
Dear Ntombi, thank you for your valuable feedback. We will contact you directly to get more details.

10/10 (非常に良い)

Elmarie

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 10 月に 2 泊滞在
Yordanka からの返信 (投稿日 : 2020 年 10 月 27 日)
Dear Elmarie, thank you so much for the feedback. Keep well and hope to seeyou soon!

6/10 (普通)

Olugbenga

出張
良かった点 : 清潔度
2020 年 2 月に 2 泊滞在

8/10 (良い)

Yonela

2019 年 12 月に 1 泊滞在

8/10 (良い)

Manape

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 12 月に 2 泊滞在

8/10 (良い)

Thokozile

出張
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Lovely stay
My stay was good. The staff at reception and around the rooms were really helpful.
2019 年 11 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 11 月に 1 泊滞在

10/10 (非常に良い)

Tozama

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good, welcoming,it's my home when I'm not home, pe
2019 年 7 月に 1 泊滞在
Yordankaからの返信 (投稿日 : 2019 年 10 月 21 日)
Thank you for your feedback Tozama, looking forward to welcome you back .

4/10 (不満)

Bontle

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
I remember the hotel from when I was little. It was so grand and fancy. I was shocked to see the dilapidated state of the building and the area around it. The room was clean but felt dark and dingy. The view from the room was incredible. The balcony was dirty and looked like it had been ages since it was cleaned.
2019 年 8 月に 1 泊滞在

2/10 (非常に不満)

Nisha

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Premier Hotel Regent East London
I was given a room 419 first the room was smelling. So I complained. Then next day they cleaned the room. Then the wifi they give you 500MB and it kept on finishing and had issues so i complained then then moved me to 319. A bigger room than the first one, it did not smell but the cupboards was broken the room had no fridge.
2019 年 7 月に 2 泊滞在

2/10 (非常に不満)

Nopinkie

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 7 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Quick stay
Stop over during business trip
2019 年 6 月に 2 泊滞在

10/10 (非常に良い)

mike

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 4 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fun
My stay was awesome though we didn't spend the whole night
2019 年 2 月に 1 泊滞在

8/10 (良い)

Warren

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good Location
Great Location, spacious rooms and Friendly Staff. Would stay here again! We just wish that WIFI wasn't on a voucher based system and should be Free and available to all guests.
2019 年 1 月に 2 泊滞在

10/10 (非常に良い)

Vuyolwethu

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
New Year's Eve Stay
It was awesome with friendly staff
2018 年 12 月に 2 泊滞在

6/10 (普通)

Nolubabalo

気になった点 : 施設のコンディションと設備
2018 年 12 月に 2 泊滞在

6/10 (普通)

Sam、London, UK

良かった点 : スタッフとサービス
Nice hotel, close to the beach. Lovely staff. Rooms are too small. Still using limited data vouchers for Wi-fi which is a big put off. Beautiful views of the ocean.
2018 年 10 月に 6 泊滞在

8/10 (良い)

Gavin

良かった点 : 清潔度、客室の快適度
Comfortable
The stay was short but great. The linen needs to be check and maybe replaced.
2018 年 10 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備
2018 年 9 月に 1 泊滞在

8/10 (良い)

Lilly

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
It was great however rooms should provide deck chairs on balcony
2018 年 6 月に 1 泊滞在

6/10 (普通)

MRJF

良かった点 : 客室の快適度
気になった点 : スタッフとサービス
A view of a beach in a run down area
The area is very run down, there was what looked like a student hostel directly outside my window with students at one stage picketing outside late into the night. The Hotel itself is pretty much as advertised and the room was huge, one of the biggest I have ever had and the balcony was overlooking the beach and was bigger than most hotel rooms - oddly there were two tables and one chair on the balcony (go figure!). The services was disinterested at best but not bad as such. It is certainly the best (only?) hotel in the area and if you have business in this area then this is the one to stay at.
2018 年 3 月に 4 泊滞在

8/10 (良い)

larissa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wir waren nur eine Nacht im Premier Hotel Regent. Für eine Nacht war es in Ordnung. Das Bett war nicht das bequemste, ansonsten waren wir aber zufrieden.
2018 年 4 月に 1 泊滞在

6/10 (普通)

Dev

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hotel had a few issues like no irons or ironing boards that they can bring to your room instead you have to go to a common room on the 4th floor with only 4 boards and irons which has to be used with all visitors at the same time so you have this long que or you have to keep going up to see if it's free to use. Some rooms don't even have air cons and the ones that do have units don't work or just blow air. Ordering room service is risky if you ask me, i thought i would play it safe and order a toasted cheese and tomato, how bad can that be well if you like hair toasted with your sarmie then cool. Complain and it took then over an hour to come to my room just to check if i was telling the truth then they would consider where they went wrong and how they would fix it. WHAT A JOKE. Staff there are very untrained. I will never go back there.

2/10 (非常に不満)

Happy、Tennessee

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
STARTED BAD GOT WORSE
Hotel was booked and lost my reservation booked through Expedia. After I showed them my confirmation email the desk clerk made three trips back to see her manager. I told her I was not trying to be difficult I would call Expedia and let her manager work it out with them. I ended up in a room by the loud road wit a broken air conditioning unit and a safe that did not work. I had prepaid or I would have gone elsewhere.The manager of the first desk clerk should have come out and talked with me.
2018 年 2 月に 1 泊滞在

8/10 (良い)

FromSG、Singapore

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great hotel close to the beach
Following the GPS to locate the hotel was easy. Staffs were glad to assist with our luggage and were friendly and polite. We were given a room with balcony and facing the sea which was awesome and room was spacious and clean. Bed was very comfortable and we had a good night sleep. Would definitely recommend to friends and other travellers.
2018 年 1 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
2017 年 12 月に 1 泊滞在

8/10 (良い)

Stefan

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Gut fuer einen Zwischenstop in East London
Praktisches sauberes Zimmer mir allem Zubehör
2017 年 9 月に 1 泊滞在

6/10 (普通)

Rory

良かった点 : 清潔度
Good business short stay hotel.

8/10 (良い)

Sibusiso

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Sea views were great. Great location. Desk reception not so great though

8/10 (良い)

Brenda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Brenda
We enjoyed our stay. Staffs were friendly and quite helpful. Ocean view was just perfect!

4/10 (不満)

David

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Not worth the rates asked
The hotel is in bad need of an overall renovation. The bedroom a/c made more noise than actual cooling. Way overpriced for what you get.

6/10 (普通)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、客室の快適度
Convinient but staff are not proud to do their job
ordered room service which never arrived. Reception staff are very unprofessional.

8/10 (良い)

Elouise

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very convenient for the Ironman, will use you again

4/10 (不満)

Coenraad

良かった点 : 清潔度
気になった点 : 客室の快適度
In the days of today no good news channels. Only movies and sport!!!!!!!! Please business is more than that.I stayed in many Premiers over the world but this one #$5$#% Also train staff to issue VAT invoices is needed. I am still waiting for an email after I had to mail them for copies. Pathetic. I will never stay there again.

4/10 (不満)

宿泊されたお客様

良かった点 : 施設のコンディションと設備、客室の快適度
気になった点 : 清潔度、スタッフとサービス
The building is beautiful and the rooms.
My stay was bad all my expectation was never met. Rooms was not cleaned as it should. The beach front is filthy and smell urine not to mention condoms that are lying all over the show (pavements and at the beach) If i could reverse my money payed for my stay at the hotel i would do so.

10/10 (非常に良い)

Vuyiseka

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度